Amazon introduces Hey Disney voice assistant
Speaker 1: Dave welcome to the happiest place on earth. So happy to have you here with us today.
Speaker 2: Josh, thank you for having me and believe me. When I, we talked about meeting here at Disneyland to share the news. It was not a hard sell, uh, for years. Me and my family have loved to immerse ourselves in the world of Disney. Basically every dinner conversation is a debate over our favorite Avenger characters. And some of our happiest times are here in this park, uh, running around on Thanksgiving, embarrassingly wearing stuffed Turkey hats, man. That's why I'm so glad to be here with you [00:00:30] to talk about our new collaboration, which will integrate the best of Disney, your world, class storytelling, and the most memorable family experiences with Alexa. It's another step forward in our vision of Alexa everywhere. And it's one of the most magical applications of ambient intelligence I've seen yet. Well, you're
Speaker 1: Absolutely right, Dave, and we couldn't be more thrilled to work with Amazon and to announce an entirely new kind of voice assistant called Hey Disney. It's built on Amazon's Alexa technology. Now [00:01:00] whether you're at home or you're in one of our Walt Disney world resort hotels, you'll soon be able to use an echo device to interact with your favorite Pixar Disney or star wars characters at Disney parks, experiences and products. Technology is part of our magic seamlessly integrating the physical, digital and virtual worlds to help our guests navigate our properties and our platforms to immerse themselves into our stories, to connect with those that they love and share their unforgettable experiences with the world. Ultimately helping [00:01:30] us provide a better guest experience. Yeah. When
Speaker 2: I first experienced, Hey Disney, I was amazed at how much work the team had done having been to the parks and watched the movies for so many years, I guess I shouldn't have been surprised. Hey, Disney is a first of its kind custom assistant for echo devices. A great example of how customers can interact simultaneously with multiple agents on a single device. And that's the beauty of ambient computing when it's done, right. It enables us to bring together different solutions into one delightful [00:02:00] customer experience.
Speaker 1: Well, we're so excited about that. Hey, Disney has been designed to make the Alexa experience even more magical with jokes, interactive trivia, greetings sounds scapes and so much more. There are even some special surprises built in for fans to discover. And in addition to familiar characters from stories, you know, and love, we also have created a new persona, the Disney magical companion to be your guide through all the content and features. And it all starts by saying, Hey Disney. In fact, Hey, Disney will work [00:02:30] alongside Alexa and we're rolling out Amazon echo devices with access to complimentary, Hey Disney, across all of our Walt Disney world resort hotel rooms with access to both Hey Disney and Alexa guests can make their stay easier. They can make it more meaningful and more fun just by using their voice. You may ask, Hey Disney, what time does the park open? Where can I get Italian food? When is the next bus to Epcot for my hotel, or even request more towels or blankets to your room? Hey, Disney will even play personalized messages [00:03:00] through your stay from some of your favorite Disney characters. Imagine goofy dropping into say, hello,
Speaker 2: Your team developed, Hey Disney using Alexa custom assistant, making it easy for Disney to create their own custom voice assistant, which sounds great by the way, Disney was able to tailor their assistant to their and their customers with a unique wake word, voice personality, and a whole lot more. Plus your team used Alexa for hospitality to further customize Hey Disney for use in [00:03:30] tens of thousands of guest rooms across Walt Disney world resort. And I love the Disney experience. Doesn't end when you leave the park, if you purchase, Hey Disney, you'll be able to act that alongside Alexa, many of our echo devices, and to bring a little bit more fun to your in-home Alexa experience, we're announcing the availability of a new Mickey inspired stand for echo show five.
Speaker 1: Well, Dave it's, it's been great to have you here today and share more about what we've been working on together. And as we speak the team at Walt Disney world, they're [00:04:00] making the fun, final preparations for the Walt Disney world 50th anniversary celebration in Orlando. And we plan to share more about how our collaboration with Amazon is coming to life at Walt Disney world as part of this celebration later this week.
Speaker 2: Absolutely. I just can't wait for that. And what I love about this collaboration is that it will help customers focus on being together and creating all awesome memories during their vacation. And this is only the beginning. You can imagine even more ways to use the power of ambient intelligence to enhance customer's [00:04:30] experience in resort hotel rooms and in the parks. Josh, thank you again for having me here today.
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