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May 2, 2007 7:00 PM PDT

PC World editor resigns over apparent ad pressure

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PC World editor resigns over apparent ad pressure
Award-winning Editor-in-Chief Harry McCracken of PC World resigned Tuesday over disagreements with the magazine's publisher regarding stories critical of advertisers, according to sources.

McCracken, reached Wednesday evening, confirmed that he resigned after 12 years at the magazine and 16 years at publisher International Data Group, over disagreements with management. He declined to comment on the nature of those disagreements.

But three sources, who spoke on the condition of anonymity, told CNET News.com that McCracken informed staffers in an afternoon meeting Wednesday that he decided to resign because Colin Crawford, senior vice president, online, at IDG Communications, was pressuring him to avoid stories that were critical of major advertisers.

Wired News reported Wednesday evening that McCracken quit after Crawford killed a draft story titled "Ten Things We Hate About Apple."

An IDG representative confirmed McCracken resigned, but said he was unable to comment on personnel matters. In an e-mail to News.com, Crawford denied that advertiser pressure played any part in McCracken's resignation.

PC World is best known for its product reviews and how-to expertise. The magazine has won numerous awards over the years for its coverage of the PC industry and technology in general, including six prizes--such as Best Computer/Consumer Magazine--just awarded last week at the Maggie awards, run by the Western Publications Association.

"I spent 12 years at PC World; it's been incredibly good to me," McCracken said. He said he will still have some sort of writing relationship with the organization.

A source at PC World who wished to remain anonymous praised McCracken's decision.

"It saddens us all that Harry, a PC World institution, decided to leave," the source said. "But dammit, we're proud of him for doing it."

PC World is published by IDG, a venerable trade publishing organization that has been covering the technology industry since 1964. The monthly magazine reaches 4.3 million "purchase influencers," and PCWorld.com has 6.8 million unique visitors per month, according to a Wednesday press release touting the Maggies winners.

IDG also publishes well-known trade magazines and Web sites about the computer industry such as Computerworld, Network World, and InfoWorld, which recently shuttered its print publication and focused solely on its Web site. IDG was founded by Patrick McGovern and is privately held.

Crawford has been with IDG since 1994, according to his blog, when he became CEO of Macworld. He ran Macworld until 2003, when he became vice president of business development within IDG's corporate management structure, before assuming his current role.

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Add a Comment (Log in or register) Showing 1 of 2 pages (63 Comments)
Not surprising
by ewelch May 2, 2007 7:38 PM PDT
Didn't that 10 things article make it eventually? Or was it done
by someone else?

There is no doubt that marketing people try to pressure editors
to be easy on advertisers who provide significant income.
Especially now as magazines feel pressure from websites.

If all editors reported all attempts to pressure them, it would
stop. Advertisers are afraid of being exposed for pressuring
news organizations to slant news. Cockroaches always scatter
when the light is turned on.

In Atlanta some big car dealership pulled all of their ads from
the Atlanta Journal back in the 80s because they did an article
on dishonest car delears.

A newspaper I worked for killed an article in a special section
once. The article was on how to buy a used car.

It happens all the time. And any editor worth his/her salt will
resist. Publishers need to keep their fingers out of the editorial
content if they can't keep the separation between editorial and
advertising. Because they kill the goose that lays the golden egg
the minute readers realize that the stories are not independent
of such advertisers pressure.

I'm going to cancel all of my email subscriptions to IDG
publications. And I'm going to tell them why.
Reply to this comment
Me too
by GGGlen May 2, 2007 9:44 PM PDT
"'I'm going to cancel all of my email subscriptions to IDG
publications. And I'm going to tell them why."

And I suggest that, if you're offended by what was done, you do so
too.
I hope that this story gains traction, and that enough people take
action so that it makes a difference.
Not knowing the article was against Apple, no
by Fil0403 May 6, 2007 3:19 AM PDT
I agree with you, but you are generalizing the fact that someone stopped someone else from publishing an article that happened to not praise Apple like what seems to be required nowadays with any article.
You say advertisers are afraid of being exposed for pressuring news organizations to slant news: not Apple, because they know their blind followers will always refuse anything that goes against Apple, no matter how obvious and true it is (just read this TalkBack section to see that).
It is actually Computerworld
by davebarnes May 2, 2007 7:59 PM PDT
and not ComputerWorld.

I know it doesn't make sense, but there you are.
Reply to this comment
Shocking, Just Shocking
by Stating May 2, 2007 8:34 PM PDT
It is absolutely shocking to hear that publishers influence reporters' stories to make a quick buck. But you know, I don't buy a product until I first read what other consumers have to say about it. And if I don't like a product, I make sure to ell others about my bad experience. I frequently find that technology publications just do not do enough in-depth testing to discover what shortcuts the vendors took that come back to bite the consumer. More and more these days, products are under-engineered.
Reply to this comment
Re: Not suprising
by the1kingarthur May 2, 2007 9:58 PM PDT
You are setting a great example in which I will follow, and recomend everyone else to do too.

Corruption will not stop until someone some where says enough is enough. It only takes one person to get things going.

Thank you for your post
Reply to this comment
Cnet editors.
by ServedUp May 2, 2007 10:05 PM PDT
Well he has integrity. I like seeing that in a tech writer.
But what's he going to do next? Print is slipping to second place.

But in contrast to this story...

Would that mean that most CNET Editors are "yes-Men"?
They always write favourable reviews for their advertisers.

I suppose its a Catch-22. You need the dollars to run the
business. In the end, I guess the only one who loses are the
readers.
Reply to this comment
Grow up
by adlyb1 May 3, 2007 2:32 AM PDT
Just because you disagree with what is written on this site, doesn't mean CNET is bowing to these companies.

Just one look at their critical(sometimes over critical) product reviews will convince you that no favortism is exhibited.

People have different opinions, especially when it comes to technology, and to accuse someone of this, when you disagree with their position is just a sign of insecurity and immaturity.

Grow up or move on to a site that shares your myopic view of the world.
View reply
Your wrong about print
by hybris06 May 3, 2007 8:01 AM PDT
I think you are wrong about print slipping to second.

I think it is in a transitional phase in which the tech isn't there yet. For example, I read PC World in digital form (using Zinio) and I love reading it in digital form. I am not a big fan of paper, I only use paper at work because I don't have two monitors at my desk (how inefficient).

But I love the layout of print, magazine and newspaper layouts have been improved upon for centuries and are great. I prefer the layouts over websites.

The problem is, the digital format ties me to my PC. What is needed is a good implementation of digital ink. The Sony reader is a good Alpha product but it is no where near what is needed.

As digital ink products evolve I think you will see a major print transition from actual paper to electronic paper.
You're wrong about print
by hybris06 May 3, 2007 8:01 AM PDT
I think you are wrong about print slipping to second.

I think it is in a transitional phase in which the tech isn't there yet. For example, I read PC World in digital form (using Zinio) and I love reading it in digital form. I am not a big fan of paper, I only use paper at work because I don't have two monitors at my desk (how inefficient).

But I love the layout of print, magazine and newspaper layouts have been improved upon for centuries and are great. I prefer the layouts over websites.

The problem is, the digital format ties me to my PC. What is needed is a good implementation of digital ink. The Sony reader is a good Alpha product but it is no where near what is needed.

As digital ink products evolve I think you will see a major print transition from actual paper to electronic paper.
We Support First Because It Gives Value
by wilswong May 2, 2007 11:11 PM PDT
Although I am not a subscriber to PC World, I do enjoy the read whenever I can get my hands on it, usually at the airports.

Anyway, it does a great job and its reviews are really top notch. A publication can only be successful only if the readers find value in the things he/she reads.

However, once the product in question is bad and the story is edited to be more 'acceptable' to the advertisers then the readers will be at the losing end. On the other hand, some writers may have uncalled prejudices against a particular brand or product and may reflect in their writing.

We need a better review method. One that is in used now is the users' review which is good. But would it be better if reviewers from other departments write their thoughts too? So at least there are two views to have an average gauge.

My 2 cents worth.

Wilson
Reply to this comment
A line has been crossed
by adlyb1 May 3, 2007 2:24 AM PDT
A large portion of computer related sites on the web are nothing more than well disguised ads, so it is critical that the mainstream groups (like IDG, Cnet, ZDnet, etc.) maintain their editorial integrity.
If this story is true then I will indeed avoid IDG publications going forward.
Reply to this comment
Good behavior
by billmosby May 3, 2007 3:45 AM PDT
Its good to see such an example of integrity. If George Tenet or
somebody else with his stature in the Administration had behaved
similarly earlier, certain current events might well have had a better
outcome.
Reply to this comment
Good! I hope he takes his entire staff with him.
by ibeetle May 3, 2007 3:58 AM PDT
In the last year or two MacWorld and PC World have become
sensationalist headline grabbing hypocrites.
After being a subscriber for over 6 years I have let my subscription
lapse, and with good cause.
With tabloid headlines like ...iPod killer..., iPhone killer..., and 10
reasons you should hate..., many IDG publications have become a
techno-geek National Enquirer.
There needs to be an entire house cleaning of all IDG publications
staff.
Reply to this comment
Your Reputation is All You've Got
by skippy.buckwalter May 3, 2007 4:46 AM PDT
I'm surprised PC World's powers-that-be don't realize your reputation is all you've got. Kudos to McCracken for taking this principled stand.

In an effort to chase ad dollars Crawford does not serve its readers by sucking up to advertisers. This is what happens when you put an advertiser's advocate in charge of editorial and tell the journalist to check their ethics at the door.
Reply to this comment
The evils of marketing
by jesmac418 May 3, 2007 5:11 AM PDT
Unforntunately media relies more on advertising than consumers to
stay in business. This is deffinately a conflict!
I see this in automobile magazines too. The most open writing is in
freelance writing were the author can express his or her thoughts.
Commercial media is controlled by advertisers.
Reply to this comment
Income source for magazines
by Phillep_H May 3, 2007 10:02 AM PDT
Compare the aproximate word counts of 2600 with that of a magazine that accepts advertising, and divide by price of each.
Biased Reporting
by hfg1955 May 3, 2007 5:14 AM PDT
So basically what this means is that PC WORLD will not be engaging in objective reviews of computer products (hardware or software). PC WORLD will be transformed into a glossy advertising brochure. This is a sad day.
Reply to this comment
PC World isn't alone
by jachamp May 3, 2007 5:25 AM PDT
Look, Ziff Davis, who I believe either owns or is owned by cnet, got called out in this blog post over those darned intellitext ads (http://paulconley.blogspot.com/2007/05/ziff-davis-crosses-ethics-line-again.html)

As more and more media companies struggle to pay the bills, you're going to see more and more accomodations made to protect the revenue rather than print the truth.

I worked in TV news for more than a dozen years and cannot tell you how many times our sales department would dictate news coverage for the day.

It's not new and it's not all that surprising and maybe that's the sad part.
Reply to this comment
CNET owns ZDNet, not Ziff-Davis
by Tom Krazit May 3, 2007 9:30 AM PDT
Just for clarification, Ziff-Davis is a completely separate company. But CNET Networks does own ZDNet.com.
Exactly what I though
by dnev6784 May 3, 2007 7:39 AM PDT
Looks like greed has once again ruined a good magazine's creditility. More CPU magazine for me please :)
Reply to this comment
I doubt it happened the way it's being presented
by jason.hiner May 3, 2007 9:11 AM PDT
I sincerely doubt that Colin wanted to kill the Mac piece in deferece to Apple. It's more likely that he told PC World editors that they couldn't just publish a snarky, unoriginal attack on Steve Jobs and Apple without some real meat on the bone in the article. And I'd bet the same is true for his general directive to PC World writers about their reviews. It's more likely that he told them that they are reporters and not columnists and that they can't take potshots at vendors but need to base their criticisms on facts and data. Taking potshots at someone does not mean you are more objective.

Jason Hiner
TechRepublic
Reply to this comment
Maybe
by notgonnatellya May 3, 2007 9:52 AM PDT
I haven't subscribed to PC World in a while, but I'd swear they had opinion pieces in it. Furthermore, it's EXTREMELY questionable when editorial content is censored because the topic is an advertiser. Tech publications have long had a problem with the perception that reviews are less critical of advertisers (doesn't matter if it is true or not). If this is indeed why he left, it only gives more ammunition to critics and frankly does nothing but tarnish PC World (which was hands down my favorite PC mag in the 90's).

Frankly, even if it was what you say, is it any different than Cnet/ZD preventing Dvorak from writing something critical of Dell, MS or Intel?

I hope he left for some other reason. There's simply no defense if the publisher was killing content to appease an advertiser.
I too doubt it.
by gmcaloon--2008 May 3, 2007 9:52 AM PDT
I had to plow through nineteen comments before finally reaching a comment that makes some sense.

CNET News.com is to blame in part. It writes stories of this type, including rumors authored by unknown sources, presumably because it knows such a story will generate lots of comments. Lots of comments is what we have and only yours takes a realistic view of what may or may not have happened.

The fact is we have no idea why the man left the mag. The mag is and always has been PC-oriented and Apple bashing is hardly new to it. If the killed story was another of that type, it is about time the publisher clamped down. Your comment is to the point; reporters are not columnists and should stick to the facts. Unfortunately, they too often do not. Instead of reporting, we get opinion pieces reflecting the biases of the reporter. Equally unfortunately, publishers also all too often allow it because it draws readers.

I have been arguing for years that the PC-oriented publishing world barely qualifies as journalism. It is more like trade publications with the built-in biases you would expect from such publications. Maybe, just maybe, what this story is really all about it that this publisher is trying to upgrade its mag to at least something that resembles journalism. Would that CNET News.com itself would do the same.
View reply
Re: I doubt it happened the way it's being presented
by skippy.buckwalter May 3, 2007 10:13 AM PDT
You sound like an editor with first-hand experience to kowtowing to CEO's, advertisers, and editors that check their ethics at the door.
Surprise.......Surprise
by buckster10 May 3, 2007 9:39 AM PDT
This sort of biased opinions has been going on for years...in most trade journals...not just the computer market. Com'on people..pull your heads out!!
It's a real shame that we have to deal with issues such as this. Let common sense prevail.
If you don't like it, just don't subscribe or read these biased articles. Live free or die.
Reply to this comment
HAH!!
by Dragon Forge May 3, 2007 10:11 AM PDT
Why dont you take your own prescription...

So it is not news to you to have this confirmed, so be sure and spoil it for others by pretending you are wise and that everyone else is critical of those that have remain unsure or unaware.

It appears you would rather have a world full of deceit and lies and issues obscured in the trade journals and all businesses for that matter or maybe you are unable to feel empowered to try and do something about it.

Cheers to all dead wod may it burn to provide us warmth
View reply
IDG take warning.
by Phillep_H May 3, 2007 9:52 AM PDT
Pop Mech used to be an influential and important magazine, then started going soft on the auto manufacturers back about 1965 or so, slanting stories, not telling the truth any more. It's core readers dropped the magazine.

That nearly killed the magazine, and that was before people had the internet to communicate through.

PM has started regaining some ground recently, but it should never have lost that ground to start with.
Reply to this comment
So Take IDG Articles With A Grain Of Salt....
by fred dunn May 3, 2007 10:09 AM PDT
If a writer is inhibited by his editor or company from writing articles about a product or company because they advertise with IDG then nobody can take that publication seriously.
So now IDG is just lip-service for their advertisers, so in essence we are just reading a catalog. I don't have time for that.
You have lost credibility with your readers and I can only hope that translates into less readers and less advertising revenue.

IDG, You have made a grave mistake.
Reply to this comment
PC World editor resigns over apparent ad pressure
by siriusproductions May 3, 2007 10:18 AM PDT
The same day I read this article, "PC World" sent me a subscription renewal notice. I will be returning it to them with a note stating that I will *not* be renewing it because I can no longer trust their editorial content isn't just a shill for their advertisers. Shame on IDG, but bravo to Harry McCracken for having integrity. He has big brass ones.
Reply to this comment
Time to clean up
by Dragon Forge May 3, 2007 10:22 AM PDT
I stopped buying ziffdavis and idg publications years ago for exactly these reasons, and duel on various tech sites with the poodlefakers and webhoes that make the most of their living by pumping bs into the market place or at least obscuring the facts.

E.g. right now there is a huge wave of hype concerning sharepoint 2007 with web postioners working frantically to obscure the facts from the light of day.

Remember just because there is a little criticism leveled at a product it does not mean the review is either fair or objective.
Reply to this comment
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