August 3, 2006 5:36 PM PDT

MSN Spaces struggles on launch

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Microsoft improves blogging service

August 1, 2006
The upgrade to Microsoft's Windows Live Spaces blogging and social-networking service has been a study in what can go wrong with a launch.

According to the official Spaces blog, the first 12 hours after the launch were beset by poor performance problems, including issues related to e-mail publishing, statistics pages not working and emoticons from previous Spaces versions not working.

"We know we disappointed a bunch of you with the issues we had in our rollout last night," wrote "Greg" on the official Spaces blog Tuesday. "We planned long and hard for this release and unfortunately, it was one of those gotchas that only showed up once we were in production."

The blog entry went on to assure Spaces users that its team was on top of the problems and that feedback was invited.

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MSN Spaces, blogging, MSN, blog, Microsoft Corp.


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"Microsoft crashes" has never been "news"
... it's the purpose and the nature of the company...
Posted by g_m (18 comments )
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Just like .Mac?
Nice to read a item like this.
Makes me think of the 'problems' with .Mac last week.

Posted by heekesen (10 comments )
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It's a product from Microsoft
Let's be realistic... it's from Microsoft... surely people don't think it
will work?
Posted by (11 comments )
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Why not upgrade to Linux ?
Microsoft would do well to change over to a Linux system and a LAMP stack. That would solve many of their problems.
A lot of this stuff is self inflicted.
Posted by groyal (45 comments )
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LAMP is not gonna prevent these things
It is unreasonable to think LAMP will prevent these things happening or even linux os and personally I think it is a dumb statement.

If anyone says 'gotchas' don't happen in real world software deployment then they are being dishonest.
Posted by Tanjore (322 comments )
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Windows Live Spaces Not Ready For Prime Time
Here we go again. Another Microsoft launch, another chance to improve their mind share, another wasted opportunity. I love it when the Microsoft lemonade drinkers say we always had success with our products, or we keep trying until we do. Trying is for losers in the Internet world. Either you get it done, or you dont.

The Windows Live Spaces launch has been plagued with problems since its launch. And dont you just love this quote from Microsoft program manager Greg Phipps: We planned long and hard for this release Unfortunately, it was one of those gotchas that only showed up once we were in production. Obviously not long enough, or hard enough.

Microsoft problem is the same it has been for quite a while now, and my guess, will continue to be until it renders them an also ran in the web-centric world. Microsoft is so far behind, that all they can do is play catch-up. They cant be pro-active, only reactive. Microsoft will continue to rush product to market, to try and protect their monopoly, and in the process, will continue to be their own worst enemy.

When was the last time Microsoft had some really good press, about anything? Granted a lot of it is just Microsoft bashing. But a lot of the bad press points to the big problems. Lack of trust, lack of mind share, and just a whole lot of not caring anymore. Windows Live Spaces is just the latest in a continuing series of missteps. Too bad for Microsoft, its not the last.

Im Guessing
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Posted by imguessing (14 comments )
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Glitches are normal for any software company
Glithches are normal for any company. Microsoft has lot of internet assets that are very successful.

Big deal msn spaces had problem. Even .mac has issues couple of days ago. We always hear about outages ( etc.

These are all normal in software world!!!!

As long as the glithces are not norm of the day -I mean performance is always bad or site goes down all the time, microsoft should be fine.
Posted by Tanjore (322 comments )
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