August 22, 2006 4:00 AM PDT
Industry shift to services fuels IBM spree
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Software provides better profit margins in comparison to IBM's hardware business and traditional services business. The company expects that software will contribute between 8 percent and 10 percent profit growth in the coming years, according to a presentation by Steve Mills, IBM's Software general manager and senior vice president.
With revenue from its mainframe-related software staying flat or falling, IBM is counting on higher growth rates from it branded middleware: Tivoli systems management, DB2 information management, WebSphere application infrastructure, Lotus collaboration and Rational development tools.
In IBM's model, acquisitions contribute 2 percent to 3 percent of revenue growth and fill out its branded middleware portfolio, which represents almost half of the software group's $15.8 billion yearly revenue.
Some IBM competitors contend that IBM's aggressive acquisition strategy is hiding its anemic level of organic revenue.
Alfred Chuang, CEO of middleware company BEA Systems, said IBM's "sustained growth is totally based on buying things." He took a dim view of the planned FileNet acquisition, adding that BEA had no interest in purchasing the company.
"Primarily, it is really being able to offer our customers solutions faster and in a more integrated fashion. Some will involve removing duplication from the market."
Analysts noted that IBM's attempt to purchase of FileNet differs from most IBM's technology-driven purchases in that there was so much product overlap. In this case, IBM is more motivated by deepening its reach to FileNet's customers so it can sell more services, hardware and software, said AMR Research analyst Jim Shepherd.
IBM's Kloeckner said IBM generally pursues technology when it buys other companies, but in a consolidating software industry, IBM is clearly one of the consolidators.
"Primarily, it is really being able to offer our customers solutions faster and in a more integrated fashion. Some will involve removing duplication from market," he said.
By contrast, Oracle CEO Larry Ellison proclaimed his company is a "survivor and consolidator " and purchased a large installed base of applications customers from PeopleSoft and others.
Microsoft also has picked up its pace of acquisitions, though it has generally stayed clear from larger ones. The purchase of application providers Great Plains Software and Navision have posed significant integration challenges.
Another important facet to IBM's software spending spree is the pace of commoditization in the software industry. Like highly similar hardware servers based on the same standards specifications, many software components, such as application servers and development tools, are highly similar and difficult to differentiate.
By purchasing software companies with advanced features, IBM is trying to stay a few steps ahead of the downward price pressure from forces such as open-source and hosted services, Kloeckner said.
IBM seeks to get involved in the more complicated customer engagements that tap into all of IBM's resources, including its software and business consulting experts, Kloeckner said.
"In some instances, customers are happy with good enough products," he said. "Much of the value is how you put together the pieces."
He added that the company is always eyeing emerging markets, such as the convergence of telecommunications and television, or "enterprise mashups" where workers combine business systems with outside Web services like mapping.
Staking out the toughest computing problems typically leads to multiyear engagements with large corporations, noted Forrester's Rymer.
On the other hand, IBM's products tend to be complicated because they are designed to address a wide range of requirements, he said. Microsoft, by contrast, focuses on making its products be approachable by a very high number of customers.
IBM's most recent large acquisitions pose some new challenges, analysts noted.
With a great deal of product overlap, IBM will have a hard time integrating its FileNet acquisition--if it isn't outbid by Oracle, research firm Gartner said.
And IBM's planned buy of MRO Software, which makes asset management software, would push IBM into what some analysts said is the applications area. IBM has taken pains to stay out of the packaged application business because it does not want to compete with potential partners that would build applications on IBM's infrastructure software.
Despite these hurdles, IBM continues to focus on the anticipated rise in SOA spending, which gives life to both its software and services business. In fact, IBM has established centers meant to reuse many of the custom software "assets" it develops in service engagements.
"They're trying to gain the high ground because there's a new market coming along," Rymer said. "And IBM is not ceding that market to Oracle and SAP. They will participate and will seek to capture that growth."
See more CNET content tagged:
SOA, custom application development, IBM Corp., FileNet Corp., custom application
6 comments
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Bringing them under the IBM umbrella should make them more accessible & provide far more choice in SOA solutions design.
"Kerik's services could be funded through competitive procurement - IDB
Tuesday, August 22nd 2006"
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So, is "the IBM internal development; and/as well as, "its aggressive partner programs" ready for these dynamic emerging global business opportunities! Just how the (SOA) competitive landscape will emerge is left to be seen! ;-)
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