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July 17, 2007 6:52 AM PDT

Firefox gains at IE's expense in Europe

Mozilla's Web browser, Firefox, has gained on average an extra 3.1 percent of the market in 32 European countries in the past four months, according to French Web-monitoring company XiTi Monitor.

Since its launch, Firefox has been steadily gaining market share from the dominant browser, Microsoft's Internet Explorer. In the first week of July 2006, Firefox had 21.1 percent of the market. In the first week of July 2007, Firefox held 27.8 percent of the European market, according to XiTi Monitor's report.

"It's a nice way to get started on a Monday morning," said Tristan Nitot, president of Mozilla Europe. "I hope we continue to gain market share, as our goal is to promote choice. Monopoly leads to lack of innovation."

Although Microsoft still has 66.5 percent of the browser market across Europe, in certain countries Firefox has now become very popular--especially in Eastern Europe. In Slovenia, Firefox has 47.9 percent of the market, while the browser now has more than 39 percent market share in Poland, Hungary and Croatia.

Nitot said that a major factor in Firefox's success in countries like Slovenia and Poland was the support network that exists in them.

"There's a very active community there--there's active forum support online. Also, if you have a problem, people from the community will come to your business and fix any potential issues," Nitot said.

Microsoft should not ignore Firefox's market gains, Nitot said.

"I think it should be a cause for concern for them--our intention is to encourage Microsoft to get back to work and improve IE," he said. "We want a better Web experience for everybody."

Microsoft should also be concerned about the wider implications of the loss of browser market share as it makes hosted applications a bigger part of its business, said Nitot. Microsoft CEO Steve Ballmer last week announced Microsoft's intention to move toward Web-based applications.

Nitot said that Microsoft faces a complex situation at the moment, as it tries to redefine itself as a Web-services, rather than a software, company.

"Microsoft has recognized that, if it wants to be successful in the future, it should move towards the Web applications space. In the short term this is going to hurt Windows and Office. It's a difficult situation to be in," Nitot said. "Also, how is it going to leverage those assets to be more successful in the Web scene?"

Microsoft denied that it was concerned either about Firefox gaining market share in Europe or difficulties in redefining itself as a Web services company.

"We're proud to see Windows remains the platform of choice, in part because it provides our customers with the widest range of both hardware and software options in the industry," a Microsoft representative wrote in an e-mailed statement.

"While we think IE is the choice of hundreds of millions of people and businesses around the world because of the unique value it provides, we certainly respect that some customers will choose alternative browsers. Alongside a variety of user interface improvements, we've also made significant investments in better security for IE 7. These features, along with our world-class customer support, continue to make IE a compelling choice for our customers."

IE has been and continues to be plagued by security problems. People found multiple bugs in the latest version of the browser, IE 7, in February this year. Security advisory company Secunia notes that there have been 10 advisories issued about IE 7 up to July 2007, one of which was "critical."

Tom Espiner of ZDNet UK reported from London.

See more CNET content tagged:
Slovenia, Firefox, Poland, market share, Microsoft Internet Explorer 7

Add a Comment (Log in or register) 13 comments
First Europe...
by Penguinisto July 17, 2007 8:22 AM PDT
...then North America.

I can live with that, judging by the increased FF usage I see here (in the US).

/P
Reply to this comment
I don't think Microsoft has anything to be worried about.
by ralfthedog July 17, 2007 9:49 AM PDT
Microsoft should just keep doing everything the way that it is, and not pay any attention to its competition. That would be best.
Reply to this comment
"We're proud to see Windows remains the platform of choice"
by qwerty75 July 17, 2007 10:51 AM PDT
Very few people have actually chosen Microshite junk.
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Integration with the OS is the problem
by robbtuck July 17, 2007 12:15 PM PDT
I use Firefox because it is more secure, more stable, faster, and not "integrated" with Windows or any other OS. IE's major flaws stem from it's cobbled-together integration into Windows to avoid anti-monopoly lawsuits like the one Netscape brought against Microsoft, which was made moot by claims that the browser was part of the OS in the next version of Windows (98). A browser is an application, and should not be tied in to the core of any operating system.
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What About That IE Vista Sandbox?
by Stating July 17, 2007 12:50 PM PDT
We were told by MS that IE on Vista would run in a "sandbox" to keep the computer safe. If this were true then it wouldn't matter how many security holes were in IE would it? What happened to that mythical sandbox?
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If MS wants to be successful in web apps
by rcrusoe July 17, 2007 2:05 PM PDT
Then their apps better work in all major browsers. Windows isn't going away, but its market share is going to continue to shrink as the os we run locally becomes less and less important.

Why abandon all those non-IE using potential customers to the competition? There's going to be more of them everyday.
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