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July 2, 2004 12:00 PM PDT

Dimmer fades on desk-lamp iMac

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It may have been "flat-out cool"--as Time proclaimed on its 2002 arrival--but "flat" had also begun to describe sales of the just-discontinued second-generation iMac.

Apple has stopped taking orders for the second-generation, flat-panel iMac

The white, desk lamp-like iMac with its adjustable flat-panel screen debuted to both strong demand and critical acclaim, but sales quickly lost steam, leaving analysts unsurprised by Apple Computer's plans for an all-new design. Apple stopped taking orders for the flat-panel iMac on Thursday.

"The old iMac wasn't selling so well, and it was getting long in the tooth," said retail analyst Stephen Baker, who tracks the computer market for the NPD Group.

Apple has declined to comment on the replacement iMac, but the company issued a statement Thursday saying it had halted sales of the current model and would have a new one ready by September. Apple said it hoped to have the new model sooner but wouldn't say what led to the holdup.

Timeline of the iMac

January 7, 2002
Apple introduces first flat-panel iMac

January 28, 2002
Apple announces it has 150,000 pre-orders for new iMac

March 21, 2002
Blaming flat-panel and memory prices, Apple hikes price of all iMac models by $100

April 29, 2002
Apple introduces eMac, cheaper CRT-based alternative to the flat-panel iMac

July 17, 2002
Apple introduces 17-inch flat-panel iMac

February 4, 2003
Apple refreshes iMac line with new 15-inch and 17-inch models

March 18, 2003
Apple discontinues original gumdrop-style iMac, ending its five-year run

September 8, 2003
Apple speeds up 15-inch, 17-inch iMacs

Nov. 18, 2003
Apple introduces 20-inch iMac

July 1, 2004
Apple announces new iMac on the way, but delayed; stops taking orders for current models

The current iMac design debuted in January 2002, succeeding the translucent machine famous for its variety of gumdrop colors. The flat-panel landed on the cover of Time magazine just as CEO Steve Jobs showed the machine off before thousands of Mac fans at Macworld Expo San Francisco. In less than a month, Apple boasted 150,000 pre-orders.

For a time, the unit was scarce on store shelves, and Apple chose to briefly hike the price by $100 to make up for rising component costs. By June of that year, there were already signs that demand was flattening out.

Combined iMac sales of $448 million peaked in that first quarter and have steadily declined since.

"If you look at the history of this iMac, the one thing that has to strike you is the huge jump out of the starting line," Baker said. "Once it got going, I'm not sure it ever really caught on."

In the quarter that ended in March 2004, Apple sold 217,000 iMacs--the lowest total ever and below the 233,000 units of the original iMac sold in the last quarter before the flat-panel model was introduced.

The flat-panel remained a pricey machine throughout its life. Unlike the original, which eventually entered the sub-$1,000 and sub-$800 ranks, all varieties of the flat-panel iMac sold for a suggested price of at least $1,200.

Only a few months after introducing the flat-panel iMac, Apple added the eMac, a lower-cost all-in-one built around a 17-inch CRT (cathode ray tube) monitor. The model was initially introduced for only the education market, but Apple quickly started selling it to consumers as well.

The arrival of the flat-panel iMac also coincided with a shift among Apple buyers, and computer owners generally, toward laptops. Portable machines now account for nearly half of Apple's unit sales.

The flat-panel iMac's 30-month life was comparatively long for computer designs but only about half as long as the 5-year run of the original iMac, which debuted in 1998 and was finally discontinued in March 2003, more than a year after the arrival of the flat-panel machine.

Nonetheless, design experts say that both generations of iMacs made their mark on the computer industry.

"The iMac clearly had a significant impact on the design of IT products and a very positive impact both in its original form and in the flat panel," said Mike Nuttall, a co-founder of industrial design firm Ideo.

Nuttall said the fact that few Windows computer makers followed suit with flat-panel all-in-ones may be a sign of the different ways Mac users and PC owners view their devices.

"A PC user is so used to the precedent of being able to buy displays separately from the (computer) and enjoys that freedom," Nuttall said. "I think the typical Mac user is very committed to Apple...Having the computer all in one is maybe more acceptable to a Mac user."

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iMac wasn't competitive
by rpms July 2, 2004 12:56 PM PDT
It's unfortunate that the new iMac won't be ready in time for the back-to-school season.

But who cares? At $1300, the "entry-level" iMac costs too much to be a factor in the market. One can buy an entry-level PC for $500 (with a conventional CRT monitor, not an LCD flat panel, of course). The iMac is prettier, and the Macintosh OS may offer a better user experience than Windows, but is it worth the extra $800? Apple's declining market share tells us that consumers have answered with a resounding "no".

A smart consumer will say, "I use my computer to read e-mail, surf the Web, download music, and write letters. I don't care about processor speed, or about how pretty the case looks. I can get a decent PC for $900 and still save $400 off the cost of an iMac."

The smart consumer will also say, "Gee, computers become obsolete within a year or two. If I buy a PC, I can ditch it next year, but keep the expensive parts, like the monitor and the hard drive(s). For my next machine, I'll be able buy a stripped-down PC with no monitor and no drive. If I buy the iMac, I can't remove the monitor at all. Also, I won't be able to buy a stripped-down iMac with no monitor and no drives in the future. The PC will be a lot friendlier on my wallet, not to mention the environment."

Sampe configuration - PC

$449 - Dell Dimension 2400
$ 28 - Additional memory
$ 87 - Additional hard drive
$325 - 15-inch LCD flat panel monitor
------------------
$889 - Total

Specifications:

Dell Dimension 2400:
- processor: Intel Celeron (speed: 2.4 GHz)
- memory: 128 MB (bus speed: 266 MHz)
- hard drive: 40 GB (interface: ATA 100; rotation speed: 7200 RPM; buffer size: 2 MB)
- monitor: none
- warranty: basic 1-year
- optical drive: combo DVD-ROM and 48X CD-RW
- operating system: Windows XP Home
- application software: WordPerfect office suite

Additional memory:
- size: 128 MB
- bus speed: 266 MHz
- source: reputable online vendor

Additional hard drive
- size: 160 GB
- interface: ATA 100
- rotation speed: 7200 RPM
- buffer size: 2 MB
- source: reputable online vendor

iMac specifications:
$1,299.00
15-inch LCD
1GHz PowerPC G4
NVIDIA GeForce4 MX
32MB DDR video memory
256MB DDR333 SDRAM
80GB Ultra ATA hard drive
Combo Drive
Apple Pro Speakers
AirPort Extreme Ready *

* This is a gimmick. You still have to buy the Airport Extreme Card for $79. Last week, OfficeMax was selling wireless cards for desktop PCs at $10 after rebate. Granted, they were 802.11b rather than 802.11g. (802.11g is a gimmick in and of itself. Typical DSL throughput ranges from 384 kbps to 1.5 Mbps. Who needs 54 Mbps wireless?)

Other observation:

Although there is no money to be made in the market for entry-level computers, Apple's philosophy relies so heavily on winning people over, and the best time to do that is when they buy their first computer. Then they may stick around and buy more expensive models in the future. Not having a viable entry-level machine is a disaster for Apple.

To pre-empt anti-Mac "flames": I use Windows, Macintosh OS, and Linux in my own home.
Reply to this comment
Another "it costs too much"
by July 3, 2004 8:07 AM PDT
I am always surprised at the amount of people that believe that
Mac's are so over priced. In the last post there was a quote on a
dell machine as follows

Sampe configuration - PC

$449 - Dell Dimension 2400
$ 28 - Additional memory
$ 87 - Additional hard drive
$325 - 15-inch LCD flat panel monitor
------------------
$889 - Total

Specifications:

Dell Dimension 2400:
- processor: Intel Celeron (speed: 2.4 GHz)
- memory: 128 MB (bus speed: 266 MHz)
- hard drive: 40 GB (interface: ATA 100; rotation speed: 7200
RPM; buffer size: 2 MB)
- monitor: none
- warranty: basic 1-year
- optical drive: combo DVD-ROM and 48X CD-RW
- operating system: Windows XP Home
- application software: WordPerfect office suite

Additional memory:
- size: 128 MB
- bus speed: 266 MHz
- source: reputable online vendor

Additional hard drive
- size: 160 GB
- interface: ATA 100
- rotation speed: 7200 RPM
- buffer size: 2 MB
- source: reputable online vendor

This was then pegged against an iMac. This is wrong. It should
be pegged against an eMac. So here is my equivilant eMac

eMac
? 1.25GHz PowerPC G4
? ATI Radeon 9200 graphics processor with 32MB
? Combo drive (DVD-ROM/CD-RW)
? 256MB SDRAM DDR333 - 1 DIMM
? 40GB Ultra ATA drive
? AirPort Extreme Card (internal)
? Bluetooth Module (internal)
? Bluetooth Module + Apple Wireless Keyboard & Mouse

? Software
Mac OS X 10.3
Quicken for Mac (financial Software)
AppleWorks 6 (Office software)
World Book Encyclopedia
Sound Studio (easy digital audio editing)
Tony Hawk's Pro Skater 4
Deimos Rising
Mac OS X Chess.

Total price = $1,027.00

So yes this set up is $138 more expensive but it is more
comparable to the Dell machine and if you look at what you are
getting extra (wireless connection to Wifi networks and
Bluetooth connection to devices such as mobile phones,
Handhelds and the included keyboard and mouse then this
system rocks. Some might say that these systems are not as
fast as Intel/AMD systems. I once would have agreed, but since
my wife made me buy one because she liked it I have been a
convert. It does all the real world things that I want it to do. No
questions.

Everyone needs to make their own mind up on what they want
out of a computer but it does not help anyone to compare two
completelly different products (CTR Dell with a LCD iMac). It is
much better to compare the eMac with the Dell.

Oh Yeh. That whole like the separate component thing. Do you
also like all the extra cables. Remeber the eMac above would
only have a power cable. The Dell would have two Power cables,
A mouse cable and a keyboard cable. Also if you got a printer
you could also get a bluetooth USB printer adaptor for about
$30. That means that you computer is virtually cable free.
Surely that is something that almost everyone wants?
View reply
Another "it costs too much"
by July 3, 2004 8:14 AM PDT
I am always surprised at the amount of people that believe that
Mac's are so over priced. In the last post there was a quote on a
dell machine as follows

Sampe configuration - PC

$449 - Dell Dimension 2400
$ 28 - Additional memory
$ 87 - Additional hard drive
$325 - 15-inch LCD flat panel monitor
------------------
$889 - Total

Specifications:

Dell Dimension 2400:
- processor: Intel Celeron (speed: 2.4 GHz)
- memory: 128 MB (bus speed: 266 MHz)
- hard drive: 40 GB (interface: ATA 100; rotation speed: 7200
RPM; buffer size: 2 MB)
- monitor: none
- warranty: basic 1-year
- optical drive: combo DVD-ROM and 48X CD-RW
- operating system: Windows XP Home
- application software: WordPerfect office suite

Additional memory:
- size: 128 MB
- bus speed: 266 MHz
- source: reputable online vendor

Additional hard drive
- size: 160 GB
- interface: ATA 100
- rotation speed: 7200 RPM
- buffer size: 2 MB
- source: reputable online vendor

This was then pegged against an iMac. This is wrong. It should
be pegged against an eMac. So here is my equivilant eMac

eMac
? 1.25GHz PowerPC G4
? ATI Radeon 9200 graphics processor with 32MB
? Combo drive (DVD-ROM/CD-RW)
? 256MB SDRAM DDR333 - 1 DIMM
? 40GB Ultra ATA drive
? AirPort Extreme Card (internal)
? Bluetooth Module (internal)
? Bluetooth Module + Apple Wireless Keyboard & Mouse

? Software
Mac OS X 10.3
Quicken for Mac (financial Software)
AppleWorks 6 (Office software)
iMovie (video editing software)
iCal (Calander software)
World Book Encyclopedia
Sound Studio (easy digital audio editing)
Tony Hawk's Pro Skater 4
Deimos Rising
Mac OS X Chess.

Total price = $1,027.00

So yes this set up is $138 more expensive but it is more
comparable to the Dell machine and if you look at what you are
getting extra. 17inch monitor instead of 15, great sounding
speakers, wireless connection to Wifi networks and Bluetooth
connection to devices such as mobile phones, Handhelds and
the included keyboard and mouse then this system rocks. Some
might say that these systems are not as fast as Intel/AMD
systems. I once would have agreed, but since my wife made me
buy one because she liked it I have been a convert. It does all
the real world things that I want it to do. No questions.

Everyone needs to make their own mind up on what they want
out of a computer but it does not help anyone to compare two
completelly different products (CTR Dell with a LCD iMac). It is
much better to compare the eMac with the Dell.

Oh Yeh. That whole like the separate component thing. Do you
also like all the extra cables. Remeber the eMac above would
only have a power cable. The Dell would have two Power cables,
A mouse cable and a keyboard cable. Also if you got a printer
you could also get a bluetooth USB printer adaptor for about
$30. That means that you computer is virtually cable free.
Surely that is something that almost everyone wants?
Another "it costs too much"
by July 3, 2004 8:14 AM PDT
I am always surprised at the amount of people that believe that
Mac's are so over priced. In the last post there was a quote on a
dell machine as follows

Sampe configuration - PC

$449 - Dell Dimension 2400
$ 28 - Additional memory
$ 87 - Additional hard drive
$325 - 15-inch LCD flat panel monitor
------------------
$889 - Total

Specifications:

Dell Dimension 2400:
- processor: Intel Celeron (speed: 2.4 GHz)
- memory: 128 MB (bus speed: 266 MHz)
- hard drive: 40 GB (interface: ATA 100; rotation speed: 7200
RPM; buffer size: 2 MB)
- monitor: none
- warranty: basic 1-year
- optical drive: combo DVD-ROM and 48X CD-RW
- operating system: Windows XP Home
- application software: WordPerfect office suite

Additional memory:
- size: 128 MB
- bus speed: 266 MHz
- source: reputable online vendor

Additional hard drive
- size: 160 GB
- interface: ATA 100
- rotation speed: 7200 RPM
- buffer size: 2 MB
- source: reputable online vendor

This was then pegged against an iMac. This is wrong. It should
be pegged against an eMac. So here is my equivilant eMac

eMac
? 1.25GHz PowerPC G4
? ATI Radeon 9200 graphics processor with 32MB
? Combo drive (DVD-ROM/CD-RW)
? 256MB SDRAM DDR333 - 1 DIMM
? 40GB Ultra ATA drive
? AirPort Extreme Card (internal)
? Bluetooth Module (internal)
? Bluetooth Module + Apple Wireless Keyboard & Mouse

? Software
Mac OS X 10.3
Quicken for Mac (financial Software)
AppleWorks 6 (Office software)
iMovie (video editing software)
iCal (Calander software)
World Book Encyclopedia
Sound Studio (easy digital audio editing)
Tony Hawk's Pro Skater 4
Deimos Rising
Mac OS X Chess.

Total price = $1,027.00

So yes this set up is $138 more expensive but it is more
comparable to the Dell machine and if you look at what you are
getting extra. 17inch monitor instead of 15, great sounding
speakers, wireless connection to Wifi networks and Bluetooth
connection to devices such as mobile phones, Handhelds and
the included keyboard and mouse then this system rocks. Some
might say that these systems are not as fast as Intel/AMD
systems. I once would have agreed, but since my wife made me
buy one because she liked it I have been a convert. It does all
the real world things that I want it to do. No questions.

Everyone needs to make their own mind up on what they want
out of a computer but it does not help anyone to compare two
completelly different products (CTR Dell with a LCD iMac). It is
much better to compare the eMac with the Dell.

Oh Yeh. That whole like the separate component thing. Do you
also like all the extra cables. Remeber the eMac above would
only have a power cable. The Dell would have two Power cables,
A mouse cable and a keyboard cable. Also if you got a printer
you could also get a bluetooth USB printer adaptor for about
$30. That means that you computer is virtually cable free.
Surely that is something that almost everyone wants?
Sorry Read only the last "Another "it costs too much""
by July 3, 2004 8:17 AM PDT
Sorry about giving three posts that were almost the same. I kept
on trying to tab and then pressing enter, hence the three posts.
The last post is the correct one.
Dell 2400 is a Non-Starter
by Brich July 4, 2004 8:36 AM PDT
That Dell 2400 is uncompetitive with a lowly eMac. The Dell has integrated video to begin with, and can't compare with the standard software that ships with an eMac. Couple that with the lack of any viruses or worms in the wild for Mac OSX, and the Mac alternative, out of the box, is well worth the initial cost difference. Heck, my son's G3 500 iMac with 512 mb of ram runs the latest version of Panther very well, and gives him and me absolutely no cause for the kind of spyware/infestation concerns that every Windows user needs to be alert to this very week. As a matter of perspective, I use and administer XP systems for 60% of my work day...the Mac is a very viable alternative!
View reply
iMac an Incomplete Project
by bcsaxman July 3, 2004 1:07 PM PDT
It would be a mistake for Apple to discontinue the 2nd Gen
iMac formfactor - just as it was a mistake to label it as a
replacement for the original iMac in the first place.

The first iMac was so successful not just because it looked
cool, but because it looked cool and solved a practical
problem. It eliminated cable clutter, provided a modicum of
mobility (room to room), was durable, reasonably priced,
and simple to set up. It was the perfect entry level machine,
and that's the reason why the eMac has been so successful.
It's the true successor to the original iMac due to the fact
that it's filling that still existing market role - better than
iMac2.

iMac2, on the otherhand, had nothing BUT good looks
going for it. That's why it sold so well right after it was
introduced. However, any product must have the 'legs' to
keep going after the 'wow' factor has faded. The iMac did
nothing better than the eMac, quite a few things not as well
as the PowerMac, and it's pricing was oblivious to this
reality. Use the iPod as an object lesson here; it's still going
strong with high prices because there's nothing quite as
good AND stylish with which to fill it's unique role (playing
music). The iMac2 only had style and high prices, thus it's
quick decline.

High prices aside, Apple needed to give the iMac2 a role in
life that would have set it apart from the everyday
computer, and thus justified it's flashy looks and 'digital
hub' ad line. Apple should have given it a TV tuner card,
maybe sattelite (or even old FM) radio capability, and truly
made it into a digital A/V lifestyle hub. Working at a
university, I can tell you that students in cramped dorms
would have snatched them up (epsecially after the iTunes
Store took off) since even a price Mac is still cheaper than a
decent PC, TV, and Stereo purchased seperately, plus you
get the space savings.

Hopefully Apple realizes some of this and is simply
upgrading their already spot on design. They don't need an
iMac3 (just give that name to the eMac for crying out loud)
... what they need is an iMac 2-based 'OmniMac'.
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