Tons of options exist for which cloud storage service to choose from. You've got Google Drive, Box, SugarSync, DropBox, Apple's iCloud, and more. A new report by tech support site FixYa, which sourced data from its 25 million users, studies which service best fits different customers' needs.
For starters, DropBox and Box users have security concerns as well as complaints of lagging response time, according to FixYa. This isn't a huge surprise considering DropBox was hacked in July and hundreds of users were sent spam e-mails about online casinos and gambling sites. However, users also say they like the accessibility and robustness of these services.
FixYa also reports that despite positive results for Google Drive, users still complain of folders that go missing and the automatic conversion of files into Google Docs. And iCloud users seem to like that they can sync several devices but gripe about getting continuous errors when trying to upgrade to Mountain Lion.
"Cloud-based file storage is becoming the expected method for file sharing these days, both on personal devices and in the workplace," FixYa CEO Yaniv Bensadon said in an emailed statement. "Such solutions simplify document sharing and collaboration across teams, which is a huge boon for productivity. Still, different users have different needs, and each solution has its strengths and weaknesses."