July 7, 2008 11:26 AM PDT

3G iPhone up for grabs online--or is it?

Last modified: July 7, 2008 12:05 PM PDT

3G iPhone up for grabs online--or is it?
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The 3G iPhone has been made available for preorder online from the O2 and Carphone Warehouse Web sites.

The smartphone device is not due to ship until July 11, but beginning today, one-device-per-customer preorders can be placed on the Web sites for delivery on that date.

O2 said preordering was available from 8:00 a.m. British Summer Time on Monday (2 a.m. PDT), while Carphone Warehouse had a preorder page up at 11:00 a.m. (5 a.m. PDT). Both sites, however, have reported problems, which include prospective customers being incorrectly informed that 3G iPhones are out of stock, and the sites running slower than usual.

A Carphone Warehouse spokeswoman said there had been "an issue" with its Web site wrongly stating all 3G iPhone models are out of stock. The retailer is not in fact out of stock of any of the 3G models, she said. Carphone Warehouse's Web site saw a 46 percent increase in traffic after the preorder was made available, she added.

Meanwhile, O2's site currently reports the operator is out of stock of iPhones, yet an O2 spokeswoman said she believes the 8GB version is still available. "The Web site is up and running. But it's a bit slow," she added.

A statement for prospective customers on O2's Web site reads: "Orders will be processed on a first come, first served basis. Your order may be delayed if we have stock shortages or if your order requires further security validation. Certain remote postcodes will require an additional day for delivery."

The spokeswoman said O2 had "roughly split its stock in half"--between its online stores and retail stores. There has been "unprecedented demand" for the 3G iPhone, she added.

Natasha Lomas of Silicon.com reported from London.

See more CNET content tagged:
O2 Plc., 3G, spokeswoman, Apple Computer, retailer

Add a Comment (Log in or register) 3 comments
by Galaxy5 July 7, 2008 1:16 PM PDT
Too bad Apple hasn't yet seen fit to inform consumers where and when to buy iPhones - even though there was an Apple Retail meeting last night for all retail employees. ATT has really been making Apple look bad with the iPhone 3G rollout - but Apple's not helping me plan how and where to get my phone, either.
Reply to this comment
by MCOjerry July 7, 2008 7:30 PM PDT
Not to sound flip, but how difficult is it to go to the store on the 11th and buy your phone? There, I planned it for you.
Reply to this comment
by Vegaman_Dan July 8, 2008 11:17 AM PDT
As later news turns out, O2 had to pull the reservations offline as Apple had made it clear that no pre-orders were going to be permitted. Violating this restriction could and would result in that provider losing their permission to sell the iPhone at all.



I'm not surprised by this- it's pretty standard in a lot of industries. I can't blame Apple or OS on this one. I can blame the news source for not updating their story though now that the information was made available.

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