February 29, 2008 11:00 AM PST

Week in review: Windows woes

Last week's bit of glasnost on the part of Microsoft apparently didn't make people in Europe very happy.

As we noted in this column last week, company executives had revealed steps they said would help the software giant comply with antitrust legal requirements and announced changes in its business practices to work better with software from other providers, including open-source communities.

However, European Union regulators, apparently unhappy with the software giant's progress, fined Microsoft a record 899 million euros, or $1.35 billion, for failing to comply with sanctions. The fine specifically addresses sanctions over the pricing structure Microsoft had set for licensing of its interoperability protocols and patents.

The pricing issue is the last of three parts of the European Commission's historic March 2004 antitrust order, which called for the software giant to provide complete and accurate interoperability information to rivals so their software could work with the Windows operating system, as well as to license the information "under reasonable and nondiscriminatory" terms.

Although Microsoft's announcement and the Commission's fine come within days of each other, one source said the two were not related. Microsoft's announcement last week addressed how the software maker would comply with the European Court of First Instance's September ruling upholding the EU's antitrust requirements and how it would apply those obligations to the rest of its business, according to the source.

In its new order, the Commission specifically said that Microsoft had charged "unreasonable prices for access to interface documentation for work group servers."

In total, the European regulators have fined Microsoft roughly $2.5 billion in the long-running antitrust dispute.

News of the penalty generated plenty of heated exchanges among News.com readers, with most debating the purpose and size of the fine.

"Consumers deserve a fair go and Microsoft hasn't given consumers a fair go because an eco-system with competition gives us the best at the best price," wrote one reader on the News.com TalkBack forum.

Despite having just been hit with a record fine, Microsoft CEO Steve Ballmer said his company is actually in full compliance with European regulatory demands.

"This is not news today," Ballmer said in an interview with CNET News.com. "We are in compliance, they agreed we are in compliance. This is a fine for activities that predate the compliance activities that (EU Competition Commissioner Neelie Kroes) talked about last fall. It says there was a past transgression and they assessed a fine for that past transgression."

In another headache for the software giant, some juicy Microsoft e-mails have surfaced as part of litigation that the software maker is party to. Microsoft is being sued over a program in 2006 that labeled some PCs as Windows Vista Capable ahead of the operating system's mainstream release in January 2007.

As part of the discovery process related to the litigation, e-mails have emerged with Microsoft executives discussing various problems with Vista as it came to market. In one e-mail, Microsoft executive Steven Sinofsky writes to Ballmer about factors that were to blame for early Vista challenges.

"No one really believed we would ever ship so they didn't start the work until very late in 2006," he said. Sinofsky added that his Brother home printer didn't have drivers until after Vista's commercial launch.

In what may be an unprecedented decision, Microsoft said it plans to lower the retail prices for several flavors of Windows Vista.

For those in the U.S., Microsoft is cutting prices only on the higher-end versions of Vista, and only for the upgrade version used to move from an earlier copy of Vista. The suggested price for Vista Ultimate drops to $219 from $299, while Home Premium falls to $129, from $159.

YouTube hijacked
If you couldn't get on to YouTube.com on Sunday, you weren't alone; the entire world was shut out. The video-sharing site suffered a two-hour systemwide outage that the company said was triggered by a network based in Pakistan.

Pakistan's attempts to block access to YouTube may have inadvertently caused the outage. Earlier in the day, Pakistan shut off access to YouTube inside the country in response to the posting of cartoons of the Prophet Mohammad, which have outraged many Muslims.

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antitrust, compliance, Steve Ballmer, fine, Week in review


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Week in review: Microsoft bashing
Microsoft is fined as a result of a court decision from last year and a Brother printer from a Microsoft employee didn't have drivers until Windows Vista was released (and let's face it: it's very useful to the general public to have drivers for an operating system that wasn't released yet): could only be news with Microsoft.
Posted by Fil0403 (1303 comments )
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You got it exactly right
This is all just Microsoft bashing for the most part. Personally, I would like to know why everyone is bashing on Microsoft for the driver situation.... that isn't their responsibility.

The drivers are the responsibility of the device maker, and if they are not making drivers for Vista, you should take it up with them, not with Microsoft.
Posted by Leria (585 comments )
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Some digs on the article
"Consumers deserve a fair go and Microsoft hasn't given consumers a fair go because an eco-system with competition gives us the best at the best price,"

Can I laugh at this.... the only thing that competition in the computer hardware industry has gotten us is crappy stuff, not the 'best at the best price'.

Look at all the dross that comes out every year that is stupid: USB cup holders and warmers, USB fans, USB this, USB that...... we are not getting the 'best at the best price', we are getting the crappy at a crappy price.

Microsoft's OS was overpriced, and I would LOVE to have Microsoft redo their licensing scheme so that a retail copy can be used on up to three or 4 computers..... same as OSX's licensing scheme.

Then, 129 dollars would be worth it for a retail version of Vista.
Posted by Leria (585 comments )
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