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May 18, 2009 4:47 PM PDT

Gmail's iPhone, Android labels come with a catch

by Jessica Dolcourt
  • 5 comments
(Credit: Google screenshot by Jessica Dolcourt/CNET )

It's no secret that Google's mobile team has been slowly rolling out features from its desktop Web mail to the mobile version of its e-mail site. A few weeks ago, visitors to Gmail.com from the iPhone or Android G1 began seeing an option to "mute" a conversation thread, which blocks further messages in the thread from crowding your in-box. Now, another secondary feature has joined muting. On Monday, Google pushed mobile message labeling.

As with muting, being able to organize e-mail messages by color-coded labels like "parties" or "itineraries" can take on new meaning in the restricted space of a cell phone's screen, even one as comparatively large as the iPhone's.

However, this feature is much more restricted on the phone than it is on the desktop. After selecting the message, you can go into "More" options and choose a label from a preexisting category, but you won't be able to create, rename, or delete labels from the phone. As with the mute feature that preceded it, you'll only encounter this restricted label management option from Gmail.com, not from the Android's or iPhone's native in-boxes. This caveat introduces another requirement that will cause many to stick to the phones' other in-boxes for reading Gmail. (You can get around this by creating a bookmarked icon on the home screen.)

If you heavily rely on labels to organize your correspondence, you'll be able to carry that functionality over to your iPhone or G1. Otherwise, the current inability to add labels from the phone means you won't be able to do much unless you first create categories on your desktop.

Labels are available on Android and on the iPhone operating system 2.2.1 or higher, and support U.S. English only.

Originally posted at The Download Blog
April 15, 2009 12:33 PM PDT

Virgin to migrate customers onto Google Mail

by Colin Barker
  • 7 comments
e-mail

Virgin Media plans to move all its home broadband customers onto the Google Mail platform, the company said on Wednesday.

Google's Web-based e-mail service is known as Google Mail in the UK and Germany, and Gmail in the rest of the world.

According to the Internet service provider, the Web-mail rollout will extend to all of its 4 million home broadband customers, but there will be a delay before it reaches everybody. While the customers will be moved off Virgin Media's existing e-mail platform, they will be able to retain their existing e-mail addresses.

The company said the rollout will be one of the largest deployments to date of Google Partner Edition Apps, which lets businesses and individual customers use Google's communication and collaboration applications under their own domain names.

"New customers signing up will get it now and we will start to roll it out to all our customers but it will take time for everyone to get it," a spokesperson for Virgin Media told ZDNet UK.

Virgin Media

The service, which will provide each user with 7GB of e-mail storage, will be piloted by the first 20,000 new customers, Virgin Media said in a statement. The full launch to all new customers will follow "shortly," the company said, after which existing customers will be migrated across to the new service. They will be able to keep their existing @blueyonder.co.uk, @ntlworld.com, or @virgin.net e-mail addresses, or sign up for new @virginmedia.com e-mail addresses.

... Read more
April 3, 2009 11:27 AM PDT

Google shows off Gmail mobile Web app

by Stephen Shankland
  • 10 comments
Google's HTML 5-based Web version of Gmail shown on an Android phone

Google's HTML 5-based Web version of Gmail shown on an Android phone

(Credit: Stephen Shankland/CNET)

SAN FRANCISCO--What Google did with Gmail in conventional browsers five years ago it is expecting to do again with a new mobile version of its Web-based e-mail service.

Vic Gundotra, who leads Google's mobile software and developer relations efforts, showed off the Web application "technical prototype" Friday in an onstage interview here at the Web 2.0 Expo. Google offers Gmail applications that run natively on BlackBerry and Android mobile phones, but the company clearly has high hopes for a Web-based version as well.

Building a Web interface means Google can reach more phones more easily, Gundotra said, as phone browsers get more sophisticated and their Internet connectivity gets better. "Imagine if you could build apps that ran across all these phones," Gundotra said.

As he did in a similar demonstration in February, Gundotra showed a version running on an iPhone and on a phone using Google's Android operating system--apparently the HTC Magic.

The software relied on features in HTML 5, the still-under-development version of the technology that underpins Web site design. Specifically, it used offline data access so the application could read e-mail even while there was no Internet connection.

"When we make it broadly available, people are going to see this as the first HTML 5 mobile application," Gundotra said, declining to say when it would become available. "It'll be like Gmail in 2004. It was a great watershed moment for Ajax apps," which employ JavaScript for relatively sophisticated browser-based interfaces.

Vic Gundotra, head of Google's mobile sofware and developer work, speaking at Web 2.0 Expo.

Vic Gundotra, head of Google's mobile sofware and developer work, speaking at Web 2.0 Expo.

(Credit: Stephen Shankland/CNET)

The mobile Gmail application also featured a floating toolbar that stayed perched at the top of the inbox, offering constant access to delete and archive buttons and a menu of further options.

Mobile is central to Google's work. The company already offers a search application for the iPhone and some other models that lets people issue queries by speaking rather than just typing. The accuracy of the speech recognition has improved 15 percent in the last quarter, Gundotra said, and usage of the service is growing fast.

Gundotra previously worked at Microsoft, but it was a few words from his then 4-year-old daughter that led him to Google. He'd told a friend he didn't know the answer to a question, and his daughter, overhearing, asked him, "Daddy, where's your phone?"

"In her brief four years of life, she assumed any time you didn't know the answer to a question, you brought out your phone. For her the phone was the ultimate answering machine," something that answered questions. That helped him realize that Google's mission of organizing the world's information and presenting it to people would happen in mobile phones, too.

Google likes HTML 5, but it'll take time for it to become adopted broadly. In the meantime, other alternatives exist for richer Internet applications, notably Adobe Systems' Flash. Also up and coming are a browserless relative of Flash from Adobe called AIR and a Flash rival from Microsoft called Silverlight.

Gmail for iPhone Web app demo

Google showed off a better browser version of Gmail on the iPhone.

(Credit: Stephen Shankland/CNET)

Asked about AIR, Gundotra said, "I think Adobe has got some great products," mentioning Google's use of Flash to power video streaming at YouTube. "There's also Silverlight from Microsoft. I am biased toward open Web standards," Gundotra said.

And he touted another HTML 5 feature: "I predict we will see video tag become broadly adopted," a technology that could enable video streaming without a Flash player, similar to the way Web browsers can show graphics without requiring separate plug-ins.

Gundotra also had words of praise for Google App Engine, a year-old service that can be used to run Web-based applications. One such application hosted on Google App Engine is Google Moderator, which lets people submit questions and rank which ones they want to hear answered. Moderator originated as a way for Google employees to ask questions of co-founders Larry Page and Sergey Brin during weekly employee meetings, Gundotra said.

Google was excited but scared when the White House said it planned to use Google Moderator for an online town hall meeting with President Barack Obama, Gundotra said.

But it held up under the load, and "the 45,000 other apps (on Google App Engine) were totally unaffected by this much scale," Gundotra said.

The town hall moderator system handled nearly 700 queries per second at its peak, with 3.6 million people voting on the questions they wanted to hear answered, he said.

Traffic spiked at Google Moderator when the White House used it to handle questions.

Traffic spiked at Google Moderator when the White House used it to handle questions.

(Credit: Stephen Shankland/CNET)
Originally posted at Webware
February 19, 2009 8:43 AM PST

Google shows Web-based offline Gmail on iPhone

by Stephen Shankland
  • 8 comments

Showing that its Web application priorities extend to the mobile world, Google on Wednesday demonstrated a version of Gmail for the iPhone that could be used even when the phone had no network connection.

Vic Gundotra, Google's vice president of engineering, showed off at the 2009 GSMA Mobile World Congress in Barcelona what he called a "technical concept" of Gmail even when the iPhone was offline. In January, Google released an offline version of Gmail for desktops and laptops, and like it, the mobile phone incarnation runs in a Web browser, not as a native application.

The software let Gundotra browse and read e-mail even after he switched the phone into airplane mode, which shuts off the wireless network. To watch a demonstration, check the demo video on iPhone Buzz.

Offline applications can't of course retrieve new data from the network, but they do synchronize when network access is restored. Meanwhile, e-mail is stored in a local database on the phone, even when online.

"You'll note that it's very, very fast because it's using that local database," Gundotra said. The application also showed a floating toolbar that was visible even as he scrolled through his in-box.

... Read more
Originally posted at Webware
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