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November 5, 2009 9:23 AM PST

Although technology and the Internet have taken a beating in the past for potentially limiting people's social interaction, a new study from the Pew Research Center has found that the opposite might be true.

According to a Pew Internet Personal Networks and Community survey, which polled 2,512 adults, the dawn of new technology and the Internet has not caused people to withdraw from society. In fact, the study found that "the extent of social isolation has hardly changed since 1985, contrary to concerns that the prevalence of severe isolation has tripled since then." Pew said that 6 percent of the entire U.S. adult population currently has "no one with whom they can discuss important matters or who they consider to be 'especially significant' in their life."

That said, Pew did find that Americans' "discussion networks"--a measure of people's "most important social ties"--have shrunk "by about a third since 1985" from three people to two. However, Pew found no evidence to suggest that it had anything to do with mobile phones or the Internet. In fact, the organization's study found that mobile-phone use and active Web participation yields "larger and more diverse core discussion networks."

Social media is also helping people expand their social interaction. According to Pew, those who use the Internet frequently "are much more likely to confide in someone who is of another race." Users who share photos online are more likely to discuss political topics with someone of a different party, the organization found.

Do you know your neighbor?
Frequent Web users are more likely to communicate with neighbors in person than those who don't use the Web as often, Pew found. In fact, 61 percent of respondents said that they talk to a neighbor at least once per month. The study also found that bloggers are 72 percent "more likely to belong to a local voluntary association" than those who don't blog.

Perhaps most important, Pew found that just because someone is a heavy Web user, that doesn't mean they remove themselves from traditional social activities like visiting a restaurant or hanging out at a bar on a Friday night. According to the study, Web users are "45 percent more likely to visit a cafe, 52 percent more likely to visit a library, 34 percent more likely to visit a fast-food restaurant, 69 percent more likely to visit other restaurants, and 42 percent more likely to visit a public park." Later on, the study reported that social-networking users "are 40 percent more likely to visit a bar, but 36 percent less likely to visit a religious institution."

So, next time your grandmother tells you that the Web is ruining the world, you might want to tell her to check out Pew's study. For more on these figures and many more, click here.

Originally posted at Digital Media

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

November 4, 2009 1:50 PM PST

It's been said that information technology is a fashion industry--that we just keep following the latest hype and fads. Oracle CEO Larry Ellison last year referred to cloud computing this way.

Ellison loves this dig, and he uses it least once every technology generation. He's not alone. I, however, disagree with the entire curmudgeon corps' "It's just hype!" attitude.

While it's true that we in IT have our fashions, just like any field of human endeavor, we're generally pretty practical. It's hard to see either IT's executives or its technicians as highly subject to the whims of style or flights of fancy. The truth is closer to the notion that we're an evolving industry--one constantly struggling to find better ways.

It's not easy to grapple with the fantastic, relentless progress afforded by Moore's Law (on the supply side), nor the constant demand for more capacity, capability, and integration (on the demand side).

In a few short decades, IT has undergone a massive shift from an engineering-oriented support role to driving the beating heart of the global economy. IT is now central to large swaths of all human activity.

As new technologies and strategies come online--whether network computing, open source, agile development, service-oriented architecture (SOA), cloud computing, virtualization, or whatever--we seek to employ them to improve our outcomes.

There's always a bit of experimentation and a bit of hype involved in the early days. Indeed, without that willingness to "try it out" and a strong shot of enthusiasm on the side, we wouldn't be advancing as well as we are. That's not just hype you're hearing; it's also the will to progress. And for the most part, the recipe works.

Most of the major new approaches touted over the past few decades have become workaday parts of the IT landscape. Most apps, for example, are now "client-server" in design. Linux and other open-source engines run much of the Internet. SOA is how enterprise IT is designed.

The same Web services that Ellison derided years ago now underpin much of e-commerce, as well as high-interactivity Web 2.0 services such as Google Maps. And virtualization and orchestration--frequently discounted at the top of this decade--are now fundamentally changing how data centers are operated.

Indeed, when one of these previously experimental, previously hyped approaches recede from view, it's usually not because they've failed but because they've succeeded so well that we don't need to talk about them anymore. They've been burned into the way we do IT.

Each wave of technology builds on the last, incorporating its best parts, weeding out what didn't work, and often re-emphasizing themes that had appeared years before but weren't quite workable at that time--though often using different names. The utility computing, grid, and application service providers of years past, for example, have become the software as a service (SaaS, or more generally, ITaaS) and cloud computing of today.

So when something new comes your way--a new approach, a new strategy, a new way of looking at or doing IT--by all means, be skeptical. Try it out in careful, measured ways. But do try it out--and have enthusiasm for those new things. That's how we advance.

Originally posted at Apps Meet Ops
Jonathan Eunice, co-founder and principal IT adviser at Illuminata, focuses on system architectures, operating environments, infrastructure software, development tools, and management strategies in networked IT. He has written hundreds of research publications and several books. Jonathan is a member of the CNET Blog Network and is not a CNET employee.
November 4, 2009 9:21 AM PST
(Credit: IBM)

IBM on Wednesday announced a program designed to help educators and students pursue cloud-computing initiatives and better take advantage of collaboration technology in their studies.

The IBM Cloud Academy, announced at the Educause annual conference, includes a global roster of educational institutions as initial participants. Educause is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology.

IBM will provide the cloud-based infrastructure for the program, with some basic collaboration tools available at the outset. IBM's LotusLive service provides the basis for the new offering. Participants will immediately be able to do some very basic tactical functions on the new system:

  • Create working groups on areas of interest to the education industry
  • "Jam" on new innovations for clouds in education-related areas with IBM developers
  • Work jointly on technical projects across institutions
  • Share research findings and exchange new research ideas

Shared research across universities and other higher-learning institutions remains a vital part of technological innovation, but many programs don't have formal tool sets in place. Cloud services are a logical place to run these types of programs, especially as international groups need immediate access to data from their partners.

... Read more
Originally posted at Software, Interrupted
Dave Rosenberg dishes up "Software, Interrupted" with nearly 15 years of technology and marketing experience that spans from Bell Labs to multiple start-up IPOs to open-source enterprise software companies. He is co-founder of MuleSource and currently serves as the general manager of Hardy Way. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure. You can contact Dave via e-mail at softwareinterrupted@gmail.com or follow him on Twitter @daveofdoom.
November 3, 2009 6:00 AM PST

If you're a regular user of the revision comparison feature in Google Docs, you'll likely enjoy new service Compare My Docs. It comes from the same folks who created TextFlow, the Adobe AIR-based app that spot differences across multiple copies of a Word document or rich text file.

Compare My Docs does many of the same things as TextFlow, including being able to compare up to six versions of the same document to see what's been changed. The big difference though, is that it runs right in your browser and requires no sign-up whatsoever.

Just like TextFlow, Compare My Docs color codes any changes it finds between the different revisions of a document and gives you a quick and easy way to accept, reject, or set aside a change. This means you can cruise through a document and keep the changes or revisions you like, while keeping an active log of what you don't.

When finished, you'll have a new version that has all of those changes, which can be saved either as a Word doc or rich text file back on your hard drive. Although unlike what you can do in TextFlow, with Compare My Docs there's no way to publish the finished product to the Web or save it in parent company Nordic River's servers for safe keeping; something that seems meant to entice users to try out TextFlow instead.

Compare My Docs looks a lot like TextFlow, in fact it basically is, but runs in your browser instead of as an Adobe AIR app.

(Credit: CNET)

The service does manage to suffer from some of the limitations in the core technology behind both it and TextFlow, including having photos and charts being stripped out. This means you'll have to add them back in after you've run a few documents through its editor.

Along with Compare My Docs, Nordic River is also finally releasing an API for TextFlow, which will let developers make use of the service's comparison technology in their apps or Web services. This could help make up for some of the service's shortcomings, while augmenting the versioning tools currently offered by some online services. File hosting in particular comes to mind, since places like DropBox and Box.net offer versioning, and version rollback, but in order to see the differences you have to save, then open up each file and look for differences. Those places could now very quickly build tools that let users compare multiple versions of a saved Word or text file from right within the app.

Nordic River says that TextFlow in its Adobe AIR form will remain, but that the site is closing up to new users in a few weeks until it readies a new interface. In the meantime the company will continue its free and paid services to those who have already signed up.

Correction 8:57 a.m. on November 3: This story initially misstated that users could not make edits to the text within the tool. This was due to the functionality not being present in the pre-release version of the site used for review.

Originally posted at Web Crawler
November 3, 2009 5:01 AM PST

IT pros will often tell you that a lot of consumer technology isn't ready for the enterprise. It's not secure, it's not priced correctly, it can't be administered, yada yada. That doesn't stop businesspeople from using consumer tools in their jobs, though. It just stops the people who make the tools from profiting from their use.

Where there are IT administrators, there are budgets, and where there are budgets, there's market opportunity. And I'm not surprised that two very solid personal productivity tools are getting business versions this week and business models to match.

Xobni provides a heads-up display for e-mail.

(Credit: Xobni)

The Outlook add-on maker Xobni on Monday released Xobni Enterprise, a new version of the product with links into traditional business data sources. While the free and Plus levels of Xobni will search Twitter, Facebook, and LinkedIn to give users more information about the people who are e-mailing them, the enterprise version will also tap into Salesforce.com, Sharepoint, and corporate directory services. It can also be extended to work with proprietary business apps. This could be pretty cool: users will be able to see latest internal database info from people they're communicating with them, automatically when they're doing the communicating.

And to help IT teams keep their users in line with whatever (ridiculous and restrictive) policies their companies have on employee access to outside data, Enterprise Xobni admins can also turn off access to the app's Twitter features and other parts of the product.

Admins, of course, can provision employees' computers for access to Xobni data from a central console.

Xobni Enterprise starts at $30 a user a year, with prices going down with volume or up for access to enterprise data sources.

The Business edition of SugarSync lets admins pool storage and control access.

(Credit: SugarSync)

On Tuesday, the cloud file synchronization product SugarSync gets a business version design for teams. The Business version of the product features pooled storage and central IT control. Customers pay for each user ($10 a month) and for the storage they want, in 100GB increments. Admins have access to all this storage, too. If an employee leaves the company, they can disable access, and then sign on as that person, and recover data. There's no "remote wipe" feature to remove company data from an employee's computer, but CEO Laura Yecies told me she's thinking about it.

A useful feature lets users send files to other people via the SugarSync service, instead of through e-mail. This could compete with the useful, but single-purpose and somewhat expensive product, YouSendIt, except that SugarSync's single-file transfer function can't password-protect files.

In the cloud sync category, SugarSync lagged its major competitor Dropbox in releasing of a free, limited version of the service. There's one now, and Yecies says, "We're finding that free is a good business." She bases this on "conversion" to the paid product, which she says is 5 percent to 10 percent, depending on the offers presented to users.

I use and pay for my own SugarSync account and highly recommend the service. Compared with geek favorite service Dropbox, it's got more flexible configuration options and better mobile device support. The business version freaks me out, personally--I don't want any IT manager getting access to files my hard drive--but this sounds like a good product for the security-conscious IT exec who wants to provide a team file-sharing product along with off-site backup to users.

Originally posted at Rafe's Radar
October 29, 2009 4:22 PM PDT
Google Voice logo

Earlier this week, I bashed Google's visual voice mail service for its inability to transcribe my voice messages into understandable English. (OK, most of the article really focuses on a new flexibility in Google Voice, which I do like.) To be fair, poor transcription isn't all Google's fault. They're offering a free service based on a computer-aided technology that improves each year. The real problem is that machine transcription just isn't good enough.

Up until yesterday, I hadn't received more than a handful of visual voice mail message translations imbued with any meaning in my native tongue. In fact, I turned off SMS forwarding because I couldn't handle the streams of nonsensical texts that would pour in for each voice mail left. Thankfully, I won't miss the yucks stemming from mismatched voice-to-text at all, not when I can still read the messages in my online Google Voice in-box over and over again.

Do you have any favorite mistranslations produced by free computer-aided transcription engines? Share yours in the comments--or better yet, e-mail me if you'd like to take place in our anonymous gallery--and I'll share three errata from my in-box below.

Google Voice transcription 1

The longer the message, the more creative the transcription.

(Credit: Screenshot by Jessica Dolcourt/CNET)
Google Voice transcription 2

Despite its brevity, the only accurate word in this transcription is "hello."

(Credit: Screenshot by Jessica Dolcourt/CNET)
Google Voice transcription 3

That's right! You go and procure the message, people!

(Credit: Screenshot by Jessica Dolcourt/CNET)
Originally posted at Crave
October 27, 2009 5:27 PM PDT

Google on Tuesday announced that its similar-images feature is now a standard part of the company's image search technology.

The feature was originally launched in late April, alongside the visual-news timeline, as a way for users to find images that share certain visual similarities with those in Google Images search results. This means that you could do a search for "ice cube" and very quickly fork out Google's results between images of the frozen chunks of water and the popular West Coast rapper, all without having to change your original search term.

Which 'ice cube' did you mean? Google's image search can now offer suggestions for images that may be similar.

(Credit: Screenshot by Josh Lowensohn/CNET)

Google continues to host a dedicated Similar Images search page that provides identical results to what's now found in the standard version of Google Images search. This is likely to remain, as has been the case for sites of other Google Labs graduates, such as Google Transit (now a part of Maps) and Google Suggest.

Google has also created a standalone Google Product Ideas page to grab user feedback for other features or changes to the image search service. This operates the same way as other product idea pages by letting users suggest new ideas to Google's engineers, as well as giving others the chance to vote ideas up or down.

Originally posted at Web Crawler
October 26, 2009 12:49 PM PDT

Got an older iPhone or iPod touch model and been jealous of the Voice Control feature your antiquated hardware is incapable of running? Check out Vocalia (link opens in iTunes), a voice-powered launcher that's quite fast, and accurate. Just like Voice Control, it can look up a contact by name then launch a phone call, or do the same for a song from your iPod's library. It also goes a step further to let you launch your Safari bookmarks simply by speaking their name.

Vocalia lets you speak your contacts, songs, and even Web bookmarks to launch them.

(Credit: CNET)

Vocalia doesn't run at a system level like Voice Control does, but it's up and ready to receive a voice command in under 10 seconds--the clear benefit here being for people who may be driving and who want to control their device without fumbling through menus. It's also a bit more customizable since you can go in and add nicknames for people you want to call, edit the phonetic spelling it's given them by default, and change the spoken language to one of the five other options including German, Spanish, and French.

As far as setup goes, Vocalia is able to slurp in your contacts and iPod library as soon as you launch it for the first time. The bookmarks on the other hand, are a little more complicated. The app can't grab them from your device due to a limitation in Apple's SDK, which means you have to download and launch a small executable file from Vocalia's site that can send your Bookmarks.html file to the iPhone/iPod. The two devices also have to be on the same Wi-Fi network.

Frankly, I don't think all that effort is worth it for syncing up your bookmarks; especially considering that you'll need to do that entire process over again if you've added new ones. In most cases it's also going to be faster just to launch Safari and find the bookmark yourself. Maybe a future version could make the whole thing a little simpler by tapping into an existing bookmark sharing service like Xmarks, or Delicious.

Vocalia is $3.99 in the App Store and works on both the iPhone and the 2G iPod Touch. As mentioned before, you'll have to have a Mac or PC on the same Wi-Fi network as your device to make use of its bookmarks feature.

See also: Midomi music search gets funding and opportunities

Originally posted at Web Crawler
October 21, 2009 6:48 PM PDT

ORLANDO, Fla.--Watch out, business technology managers, because Google has its eyes on your domain.

If Google Chief Executive Eric Schmidt gets his way, the line that separates the computing services used by businesses from those used by consumers will fade fast. And Google, through services such as Google Apps and the new Google Wave, hopes to accelerate the change.

CNET News Poll

When should your company switch to Gmail?
Gmail is the main appeal to Google Apps subscriptions today. How soon would you like to see it at your company?

Now. I want search and Web access.
2010 for a graceful transition.
2014, when it stops crashing.
When hell freezes over.



View results

The company has done well so far with services that appeal chiefly to consumers, but Schmidt said at the Gartner Symposium here that Google likes services that become part people's lives regardless of whether they are doing work. And because the company covers its costs by charging enterprise accounts $50 per person per year for those services at work, he said it's just a matter of attaining scale before the business becomes "very profitable" for Google.

I spoke to Schmidt after a Gartner Symposium talk in which he said the enterprise market is Google's next billion-dollar revenue opportunity. Here's an edited transcript of the interview.

... Read more
Originally posted at Deep Tech
October 21, 2009 3:00 PM PDT

Social photo-sharing site Flickr is adding a long overdue feature this week that lets users assign a name tag to people in photos. While the service is overflowing with photos of sweeping landscapes and close-ups of bug eyeballs, the Yahoo-owned company has noticed that many of its users are simply using it to share shots of friends and family, and that the existing tag tools were not made with people in mind.

The new system has been designed as a hybrid of the original tagging tools and Flickr's notes feature, all wrapped up into one. Users can tag a Flickr friend or contact in the shot, as well as draw a box around them, which looks and acts just like it does when creating a note so that when users mouse over a photo, they can see who a person is by what box they're in.

An identical system was introduced by rival photo service Photobucket back in late 2007, but there's a big difference between the two: Flickr's system is designed for the Flickr community alone whereas Photobucket's would let users link a people tag to any social-networking profile of their choosing. Flickr's implementation might be a little more limiting, but it makes a better case to join the service and fill out one's profile.


People tags look just the notes feature, except they double as normal tags too.

(Credit: Yahoo / CNET)

Privacy and notifications

Each time a user is added, they get a notification through Flickr's inter-service messaging and via e-mail. Their friends get notified too, although this happens in Flickr's user activity stream which each user sees whenever they go to Flickr's home screen. Users can also see all the photos of themselves on Flickr in one central location, including on their profile--just like on Facebook and MySpace.

Of course users won't necessarily be able to add themselves, or others to every shot, and that's by design. In a call with CNET News on Wednesday Matthew Rothenberg, who is Flickr's head of product strategy and management, said that the privacy controls protect all three parties: the person who shot the photo, the person in the photo, and the person who added the photo to Flickr. And for anyone to tag another user in a shot, their permissions have to line up with the wishes of the two others.

Feel like de-tagging yourself from every photo you've ever been tagged in on Flickr? There's a big red button for that.

(Credit: CNET)

On top of this three-way permission control system, there's also a way to globally set whether people can add you to shots, and what kind of relationship they need to have with you to do it. This includes an ejector seat-like button that can de-tag you from every photo you've been tagged in all at once, as well as a security measure that won't let anyone tag you in a photo once you've already de-tagged yourself.

Workflow and facial recognition potential

When adding someone to a shot, Flickr's people-tagging tool offers up suggestions from your contact list as you type.

(Credit: Yahoo / CNET)

A major difference between Flickr's people-tagging system compared to Facebook's is that there isn't an engine built in that can remember and suggest the last few people you were tagging in any given photo set. Rothenberg says this could be added later on, but that Flickr's auto-complete is fast enough for it not to be an issue when users are looking up a friend's add to name it. In most cases you simply need to type just two letters to narrow it down to a shortlist of the person you're looking for.

The system has also been set up so that you don't need to enter any special people-tagging mode to start tagging friends--you can just double click on someone in the shot for it to come up with the people-tagging option.

Power users are not left out either. If you don't want to go through photos one at a time, you can just skip to Flickr's batch organization tool. This isn't automated like some of the facial recognition software tools we've recently looked at, which can give you suggestions of people it thinks might be in your photos. But it makes it a whole lot easier to go back and people tag (or de-tag) hundreds of your old photos all at once. This can be useful if you're trying to convert a photo set with one person into a batch of name tags.

Speaking of facial recognition, to be clear, it's not a part of Flickr's people-tagging system (yet). But just because it's not, doesn't mean third-party programs won't be able to tap into Flickr to do it. Rothenberg said that like any Flickr feature, people tags are being added into the API, and should be deployed for application makers to use in just a few weeks. That could be good news for sites like Face.com and Polar Rose, which will be able to do some of the people-tagging magic they've done for Facebook using Flickr's community instead.

The new people-tagging feature could be arriving for some as soon as Wednesday, but like with other new Flickr features it may take up to a day or two to migrate through Flickr's servers.

Originally posted at Web Crawler
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