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November 21, 2009 4:52 PM PST

GrandCentral Web site to jump the tracks

by Michelle Meyers
  • 4 comments

Google is derailing the GrandCentral Web site in order to get fully onboard its Google Voice train.

Google sent out an e-mail to GrandCentral users Saturday announcing that it will be closing down the GrandCentral Web site on December 31.

Google Voice, of course, is the new version of the GrandCentral technology Google acquired in July 2007. Under the service, people pick a phone number from Google Voice; when others call it, Google can ring all the actual phones a person uses and handle voice mail.

Google Voice is still in beta, but GrandCentral users have had the option to upgrade since last spring. Old messages, however, are still on the GrandCentral site, so Google strongly suggests "downloading any messages or contacts that you want to keep in the next 43 days," the e-mail read.

Perhaps this signals that Google Voice is nearing a public launch?

Earlier this month, Google announced its intention to acquire Gizmo5, an Internet telephony company it plans to merge into the Google Voice team. Gizmo5 is a Web-based VoIP client that lets you make phone calls over the Internet, similar to programs like Skype.

Originally posted at Wireless
November 20, 2009 4:02 PM PST

Seize Seesmic Twitter app on BlackBerry, Android

by Jessica Dolcourt
Seesmic raccoon logo

The Twitter service with the cutesy raccoon mascot is making a new home on BlackBerry and Google Android phones. The free Seesmic, like its proliferate rivals, lets you read, manage, and compose Twitter messages much more flexibly than you can do from Twitter's Web site. We crash-tested both mobile versions as soon as we heard the news.

Seesmic on Android
Seesmic 1.0 for Android is available from the Android Market app, which is located on the smartphone. It takes up just over 1MB. The interface spreads four tabs along the top in both landscape and portrait mode, one each for the timeline, replies, direct messages, and your profile. There's also a ribbon on the screen that you can tap to refresh the feed. Click to open a tweet and you can save it as a favorite, retweet, or reply as a public "@" message or as a private posting. From the menu button, you can refresh, compose, or tinker with the settings.

Although Seesmic's Android interface is much more stripped down than its desktop AIR app for Windows and Mac, the app manages to remain flexible by giving you a choice over the kinds of notifications you'd like to receive, and over the partner services you'd prefer to use to send a photo, video, or shorten a URL.

Seesmic on Android--is this Jessica or Don?

Sure, it's blurry (blaming the BlackBerry camera), but squint hard enough and you'll see that Seesmic associated a picture with my account that's not actually my face.

(Credit: Jessica Dolcourt/CNET)

The biggest flaws we've noticed so far? ... Read more

Originally posted at Android Atlas
November 19, 2009 10:24 AM PST

After long wait, Trillian finally comes to iPhone

by Don Reisinger
Trillian IM

Trillian IM is finally available to iPhone users.

(Credit: Trillian)

It took a few months, but finally, Trillian IM is available to iPhone and iPod Touch users through Apple's App Store. The application costs $4.99.

Cerulean Studios, the company that created Trillian, said that Trillian for iPhone sports several features users will already find on the company's desktop software. The app displays contacts, grouped and sorted by their respective categories. Users can also view multiple chat windows in a tabbed display. Thanks to updates Apple has made to the iPhone and iPod Touch, Trillian for iPhone also supports copy and paste. As with Trillian for the desktop, users can set their status, choose an avatar, and set up different status messages.

Because the app is always connected to Cerulean Studios' Astra server, users can synchronize content across multiple IM clients. In other words, any changes made on the iPhone version of the app will immediately be reflected on the company's Windows client and the user's Astra profile. Any contacts users add will also be synchronized with their other clients.

According to Cerulean Studios, all chats are maintained on the server, so they are kept in case of a lost connection. The app will also alert users when they receive an instant message, regardless of whether Trillian for iPhone is open or not. When an IM is received, users will see a dialog box, hear the Trillian IM-notification sound, and be able to start Trillian and reply to the person.

Those interested in using Trillian for iPhone will first need a Trillian Astra account. Luckily, the iPhone app allows users to sign up for Astra from within the app.

November 13, 2009 1:52 PM PST

Yahoo Messenger 10 waves bye to 'beta'

by Jessica Dolcourt
  • 15 comments

Yahoo Messenger 10 beta is no more. At least not the "beta" part. This week, Yahoo gave the version 10 beta its stamp of approval, pulling away the "beta" marker and replacing Yahoo Messenger 9 with Yahoo Messenger 10 on Yahoo's download page.

For those using version 9 or below, Yahoo Messenger 10 adds a slew of design enhancements that draw out the chat app's social-networking side and video calls. If you're already using Yahoo Messenger 10 beta, you should be prompted to download a fresh version of Yahoo Messenger 10, but you won't see new goodies pop up since the beta was first introduced last August.

Check out screenshots of the Yahoo Messenger 10 features in this gallery before you download--the images are for the 10 beta, but they still apply. Pay close attention to our installation advice before you download; choose "Custom," not the default, if you'd rather avoid all of Yahoo's installation "perks," like the Yahoo Toolbar.

If you're not ready to make the jump, there's no hurry yet. Yahoo will currently continue to support Yahoo Messenger 9.

Originally posted at The Download Blog
November 12, 2009 4:49 PM PST

Google buys Gizmo5 for Google Voice

by Tom Krazit
  • 19 comments

Google has a new VOIP client to help improve Google Voice.

(Credit: Gizmo5)

Google confirmed its intention to acquire Gizmo5, an Internet telephony company, with plans to merge the group into the Google Voice team.

The pending acquisition had been reported earlier in the week by Techcrunch but was overshadowed by the announcement of Google's third-largest acquisition to date--the $750 million AdMob deal--on the same day. Late Thursday Google confirmed that it had acquired the company, although financial terms of this deal were not disclosed.

Gizmo5 is a Web-based VoIP client that lets you make phone calls over the Internet, similar to programs like Skype. It's based, however, on an open standard called SIP that fits a little better into Google's worldview, rather than Skype's internally-developed system.

Gizmo5 works on both PCs and mobile phones, and the technology will likely be used in some way to enhance Google Voice. Google Voice isn't a VoIP client; it lets you use a single number to ring multiple phones and get voice mails transcribed into e-mail, but it does that over existing phone networks.

As Google figures out exactly what it wants to do with Gizmo5, it is suspending new sign-ups for the service, but current users will still be able use it.

Originally posted at Relevant Results
November 11, 2009 3:56 PM PST

Twitter issues mulligan on new 'retweet' feature

by Caroline McCarthy
  • 4 comments

It was a controversial new addition: Twitter had just started rolling out a new feature that built "retweets," a user-created way to quote other tweets, into the main Twitter application. But on Wednesday, plagued by errors, Twitter appears to have pulled the feature for further maintenance.

A post on the Twitter status blog late on Wednesday morning reads that it was "working on (a) high number of errors." The Next Web dug up some discussion from Twitter's developer IRC channel and found that "retweet is temporarily unavailable while we deploy a bug fix." There is not yet word on when it will be back.

The feature was so new that some Twitter users, myself included, never had it in the first place. But it promises to significantly change one part of the Twitter experience: with official, integrated retweets, gone is the signature "RT" in front of a quoted tweet. Instead, a retweet button pushes the original tweets into the retweeter's followers' streams of messages. Like so many Facebook redesigns and restructurings, that hasn't gone over so well with existing users. The blog Twitter Watch called integrated retweeting "the worst ever."

"While current users may get used to the feature, it's going to alienate new users," the Twitter Watch blog asserted. "Twitter isn't like Facebook; it can't boast the same network effect that makes Facebook indispensable. So it needs to keep things simple for new users. But now each new user will need to understand why much of their early friend feed will consist of messages they didn't subscribe to."

But there are advantages, too: with built-in retweets, it gets much easier to track exactly how popular or influential a given message or user is.

Originally posted at The Social
November 11, 2009 12:49 PM PST

Research: Twitter has yet to grow into valuation

by Caroline McCarthy
  • 3 comments

Unsurprisingly, at least one research company agrees that valuing a company at $1.1 billion before it's unveiled a long-term revenue strategy is a little bit premature.

A firm called Next Up Research released a study this week that estimates Twitter's actual value as somewhere between $526 million and $674 million--or somewhere between 47 and 61 percent of what its valuation was in September when Insight Venture Partners, T. Rowe Price, and other investors pumped nearly $100 million into the company..

The positives for Twitter? It's been able to scale to approximately 70 million users while maintaining a single office in San Francisco and about 80 employees--well, sure, but the fail whale does tend to rear its head--and the fact that you can use it almost exclusively as a low-end mobile application means a whole lot of potential for global reach.

Next Up's concerns are pretty predictable: It's not sure how Twitter will keep up its momentum as it prepares to roll out a revenue model. It spelled out a few options that have been tossed around over the past few years--ads on Twitter.com, ads in tweets, charging for access to its application program interface (API), premium accounts, selling data and analytics--but noted that "most revenue generation options available to the company have the potential to alienate at least some of cult-like Twitter's user base."

Regardless, the research firm is guessing that revenues will come. It's projecting $134 million in revenues in 2013, "in an optimistic scenario." Now let's sit back and see how Twitter does it.

Originally posted at The Social
November 9, 2009 5:08 PM PST

Sneak peek: Xobni e-mail app for BlackBerry

by Jessica Dolcourt
  • 2 comments
Xobni on BlackBerry (Credit: Xobni)

A few months ago, e-mail search app Xobni told us they were creating a version for BlackBerry. At the BlackBerry Developer Conference in San Francisco on Monday, we got a look at it.

Xobni on the Windows PC is an Outlook add-on that quickly finds e-mail messages and attachments. On BlackBerry, Xobni will integrate with your e-mail account, where it will extract addresses, phone numbers, and social networking details to automatically create a secondary address book for your phone. You'll be able to use Xobni for BlackBerry to quickly find contacts--including those you have not physically added to the native address book yourself. That expanded address book goes for everyone who has ever sent you an e-mail, been cc'd in an e-mail, or even mentioned in a message.

With the premium Xobni Plus Outlook add-on, you can access this secondary address book by typing into the Compose field. Integration isn't quite so tight in BlackBerry. On the Bold, Tour, and new Curve 8900s, you'll access contacts by flicking up on the track pad to get to to the stylized Xobni address book.

Then search by a contact's name, domain name, or by a keyword to speedily find the person you're looking for. As with Xobni on the desktop, you'll be able to send your calendar availability to a contact, get Facebook to supply contacts' Xobni profile picture, and view Twitter feeds and LinkedIn and Hoovers information from the BlackBerry.

In creating its own address book--instead of adding contacts to the native address book--Xobni makes a statement. Unlike Gwabbit, which adds the information from a signature block into a new record, Xobni finds e-mails and phone numbers anywhere in the message. Besides that, Xobni CEO Jeff Bonforte believes that inserting contacts into your native address book means "you've already lost the battle." Instead of adding contacts one-by-one, Xobni builds you a social roster behind-the-scenes, and adds social networking plug-ins in the process.

As far as time lines go, Xobni is looking at a closed alpha release sometime in December. Bonforte expects a beta early next year, and the final release a few months after that. The pricing model is still undecided.

Xobni for BlackBerry will first be available on the Bold, Tour, and Curve 8900. Storm users will have to wait a little longer.

Originally posted at The Download Blog
November 6, 2009 4:00 AM PST

Mozilla's e-mail group looks toward the cloud

by Stephen Shankland
  • 4 comments

MOUNTAIN VIEW, Calif.--For almost all of its existence, Mozilla Messaging has been known for Thunderbird--e-mail software with the traditional view that a person's PC is the center of their computing existence.

Now, though, the Mozilla Foundation subsidiary's scope is expanding beyond the confines of the computer under your desk or on your lap. In the near term, the new Thunderbird 3 is becoming more integrated with the Web. And in the longer term, the Raindrop project has the potential to lift your inbox all the way to the cloud.

"For us it's really important to have Thunderbird. It's also important to not stay in the blinders of that scenario," Mozilla Messaging CEO David Ascher said in an interview at the company's headquarters here. With Raindrop, "We're focusing on best experience for messaging in a Web application."

Mozilla Messaging CEO David Ascher

Mozilla Messaging CEO David Ascher

(Credit: Stephen Shankland/CNET)

The change reflects the changing nature of computing. Where Thunderbird's chief competition once was now software such as Microsoft's Outlook, it's now also got to reckon with Google's Web-based Gmail service and its ilk, Ascher said.

Thunderbird is still a priority. Thunderbird 3 is set to arrive next week in near-final form--though nearly a year later than had been planned--but Mozilla Messaging has high hopes the new version will be faster, easier to use, and more versatile through the addition of third-party extensions.

Universal inbox
Raindrop is something of an ultimate inbox in the company's vision, a Web application that draws not just from e-mail but from other communication conduits such as Twitter, Facebook mail, and instant messaging. Its goal isn't just to consolidate today's overabundance of communications channels, it's to help prioritize what's important and put off what's optional until a more convenient time.

"We're breaking the notion of one list coming in, in chronological order," he said. What just arrived isn't necessarily the most important thing to do, though human minds are prone to thinking it is.

Some aspects of Raindrop's future are more certain than others. It's way to early to say when the company might release its first version of the actual software, but one thing that's settled is that Raindrop won't be a service Mozilla offers. Instead, the software will run on others' servers--at Internet service providers, for example.

"Hosting a messaging system for the world is not something we can afford right now," Ascher said. Still, it's revealing that the company chose to create Raindrop as a server-based technology accessible through a Web browser rather than as PC-based software.

Will Raindrop rule the roost?
In the longer term--say 2015--might Raindrop replace Thunderbird as people's messaging interface of choice? Perhaps.

"I suspect some people will and some people won't," he said. "I think desktop software still has a bunch of user benefits that will last for quite awhile."

Persuading everybody to freely cooperate with Raindrop could be tough. Sites like Facebook like their central positions in people's electronic lives and like to serve ads next to their content. In time, though, Ascher believes they'll come aboard.

"I think in the long term, openness wins," he said.

Even without Raindrop, Thunderbird 3 will integrate with the Web. It's got Firefox's engine built in for displaying Web pages, a fact that means the software can display Web content.

That ability means Thunderbird can, for example, show Yahoo and Google calendars in separate tabs. There's little in the way of integration with those services today, but it can be added, Ascher said. He expects plenty more add-ons will bring it closer to the cloud, too. He didn't mention it, but even Raindrop could be added in its own compartment.

Mozilla Messaging smells money
Mozilla Messaging is part of a peculiar organizational structure. In the beginning the non-profit Mozilla Foundation oversaw the open-source software that was the core of Netscape Communicator. Eventually, that software split into two main components: the Firefox browser and the Thunderbird e-mail software.

The foundation set up two subsidiaries to oversee the two projects, first Mozilla Corp. for Firefox in 2005 and second Mozilla Messaging for Thunderbird in 2007. Ascher has since 2007 led the latter, which employs six engineers and nine others.

It also draws on the expertise of many volunteers in the open-source world who translate the software, write add-ons, and help debug it. Because of this help, Mozilla Messaging gets by with only one quality assurance employee and one marketing employee, and Thunderbird 3 will arrive in more than 40 languages.

The subsidiary today gets its funding from its nonprofit Mozilla Foundation parent, which in turn receives the lion's share of revenue from search advertising revenue that results from searches Firefox sends Google's way. Ultimately, Ascher wants Mozilla Messaging to be financially self-sustaining. But how?

"I'm not sure yet. I think what we're looking for are rev models like Firefox--revenue models where the user benefits and doesn't have to pay anything, and somehow enough money flows into Mozilla Messaging to fund development long-term," Ascher said.

That may sound like a lot of hand-waving, but Ascher points out he has no investors looking for a big and quick return on the money they invested, so Mozilla Messaging is a relatively cheap operation to run.

Ads? No thanks
One route the company won't take is advertising, the approach that's vital to Gmail, Hotmail, and Yahoo Mail, as well as to Firefox.

"I don't think people benefit from advertising in mail," he said. "One reason it works for search engines is people often are searching to buy. They're happy to see ads. It helps them. I don't think that works in e-mail."

Today, there are probably somewhere between 10 million and 20 million Thunderbird users, said Rafael Ebron, Mozilla Messaging's director of marketing. That's a far cry from Firefox, whose users total more than 300 million, Mozilla says.

But both projects can punch above their weight. Just being a freely available alternative--whether with Thunderbird or with Raindrop--can steer other products and services, Ascher believes.

"Firefox had an influence over people greater than its market share," Ascher said. "I don't think we'd need to manage everybody's e-mail servers for us to have an influence over the e-mail landscape and make sure everybody has a better experience."

Originally posted at Deep Tech
November 3, 2009 4:22 PM PST

Twitter translates into Spanish

by Caroline McCarthy
  • 4 comments

So how do you say "fail whale" en español? Twitter has launched a Spanish translation, according to a blog post Tuesday (in Spanish) by co-founder Biz Stone.

It's the first of multiple volunteer-assisted translations for the microblogging site, the post explained. A look at Twitter's public timeline will show that it's used in many languages across the world, but until this point, the Twitter.com site has been English only. Now, users can go into their settings to translate it into Spanish.

This could be key as Twitter attempts to grow bigger overseas amid allegations that its traffic has plateaued. Facebook, for example, saw significant growth overseas when it started launching user-translated versions of its site.

To better inform the Twittering masses, we have gone to the trouble of plugging the term "fail whale" into Google Translate to see how you say it in Spanish. That didn't go too well with the algorithm, so we tried "whale of failure" and came out with "la ballena de fracaso." Unfortunately, that just doesn't have the same ring.

But this is not actually the first time that Twitter has toyed with launching a non-English edition. Last year, Twitter board member Joi Ito hyped up the launch of a standalone Twitter Japan site, powered by an investment from Ito's Digital Garage, that was notable because it was ad-supported (Twitter still hasn't rolled out ads or even said that it will for sure).

Biz Stone filled in CNET News on the status of Twitter Japan via e-mail on Tuesday night: "(It's) doing very well. A few of us were there a few weeks ago to launch a brand new mobile service. We had a really fun tweetup in Tokyo."

Twitter hasn't said what the next translations of its site will be, though presumably they'd pick a language that's already spoken by many users or one spoken in a region where it hopes to make big inroads. Or they could just be cutesy and launch in Klingon or Pirate.

This post was updated at 10:40 p.m. with comment from Biz Stone.

Originally posted at The Social
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