Google is derailing the GrandCentral Web site in order to get fully onboard its Google Voice train.
Google sent out an e-mail to GrandCentral users Saturday announcing that it will be closing down the GrandCentral Web site on December 31.
Google Voice, of course, is the new version of the GrandCentral technology Google acquired in July 2007. Under the service, people pick a phone number from Google Voice; when others call it, Google can ring all the actual phones a person uses and handle voice mail.
Google Voice is still in beta, but GrandCentral users have had the option to upgrade since last spring. Old messages, however, are still on the GrandCentral site, so Google strongly suggests "downloading any messages or contacts that you want to keep in the next 43 days," the e-mail read.
Perhaps this signals that Google Voice is nearing a public launch?
Earlier this month, Google announced its intention to acquire Gizmo5, an Internet telephony company it plans to merge into the Google Voice team. Gizmo5 is a Web-based VoIP client that lets you make phone calls over the Internet, similar to programs like Skype.
Google has a new VOIP client to help improve Google Voice.
(Credit: Gizmo5)Google confirmed its intention to acquire Gizmo5, an Internet telephony company, with plans to merge the group into the Google Voice team.
The pending acquisition had been reported earlier in the week by Techcrunch but was overshadowed by the announcement of Google's third-largest acquisition to date--the $750 million AdMob deal--on the same day. Late Thursday Google confirmed that it had acquired the company, although financial terms of this deal were not disclosed.
Gizmo5 is a Web-based VoIP client that lets you make phone calls over the Internet, similar to programs like Skype. It's based, however, on an open standard called SIP that fits a little better into Google's worldview, rather than Skype's internally-developed system.
Gizmo5 works on both PCs and mobile phones, and the technology will likely be used in some way to enhance Google Voice. Google Voice isn't a VoIP client; it lets you use a single number to ring multiple phones and get voice mails transcribed into e-mail, but it does that over existing phone networks.
As Google figures out exactly what it wants to do with Gizmo5, it is suspending new sign-ups for the service, but current users will still be able use it.
Last week, we shared three of our wackiest mistranscribed voice messages from Google Voice and asked you to pass along the funniest flubs from your own in-box. Your hilarious samples poured in through comments and e-mails. We've rounded up some fine specimens of voice mail meanings that were definitely lost in translation in our gallery.
In defense of Google Voice, computer-aided transcription technology is still maturing. While Google Voice's engine doesn't get it right all the time--or even most of the time in our case--it's better than nothing. At the very least, it produces amusing gems like the ones in our collection.
Scroll through the comments for more choice voice-to-text slip-ups and read about a fee-based alternative visual voice mail transcription to Google Voice, BT's Ribbit, that promises to get transcriptions right and doesn't require an invitation to join.
Earlier this week, I bashed Google's visual voice mail service for its inability to transcribe my voice messages into understandable English. (OK, most of the article really focuses on a new flexibility in Google Voice, which I do like.) To be fair, poor transcription isn't all Google's fault. They're offering a free service based on a computer-aided technology that improves each year. The real problem is that machine transcription just isn't good enough.
Up until yesterday, I hadn't received more than a handful of visual voice mail message translations imbued with any meaning in my native tongue. In fact, I turned off SMS forwarding because I couldn't handle the streams of nonsensical texts that would pour in for each voice mail left. Thankfully, I won't miss the yucks stemming from mismatched voice-to-text at all, not when I can still read the messages in my online Google Voice in-box over and over again.
Do you have any favorite mistranslations produced by free computer-aided transcription engines? Share yours in the comments--or better yet, e-mail me if you'd like to take place in our anonymous gallery--and I'll share three errata from my in-box below.
The longer the message, the more creative the transcription.
(Credit: Screenshot by Jessica Dolcourt/CNET)
Despite its brevity, the only accurate word in this transcription is "hello."
(Credit: Screenshot by Jessica Dolcourt/CNET)
That's right! You go and procure the message, people!
(Credit: Screenshot by Jessica Dolcourt/CNET)Updated 10/28/09 at 11 a.m. PT with a tip about checking voice mail from your cell phone.
Setting up Google Voice voice mail online.
(Credit: Screenshot by Jessica Dolcourt/CNET)On Tuesday, Google took another step toward bringing Google Voice to the masses, fulfilling the wishes of those who are curious enough to try Google's brand of visual voice mail, but either too jealous of their mobile number to give it up for a Google Voice number, or too weary to go through the hassle of training family and friends on a new number.
Google now lets you access some key features in the Google Voice service using the number you've always had, and no longer forces you to sign up for a new Google Voice phone number. How? Google Voice can now take advantage of what's called conditional call forwarding. I tried out the new feature today with success, and have some tips to share.
With Google Voice in charge of your missed calls, callers are directed to your Google Voice in-box instead of to the voice mail box that your carrier operates. There, friends can leave a message after hearing the greeting you recorded online. You, for your part, can listen to messages online or from your phone, in any order you'd like.
As promised, setup was easy for this existing Google Voice user. In the Settings menu, under the Phone tab, click "Activate Google voice mail for this phone" next to any phone that you've associated with your account. Then, select your carrier (U.S.-only for now) and dial the string of numbers and symbols you see into your phone. Then dial the number. This sets up call forwarding. While many high-end feature phones and smartphones do have separate menu settings for call forwarding, Google's method of entering the forwarding code is faster and removes the guesswork.
New users have slightly more setup involved. You'll first choose if you want to use your own number or sign up for a new Google Voice account. Then you'll need to enter your Google Account credentials or register an account before setting up your phone.
Using the conditional forwarding service is brainless; whomever calls you hears your Google Voice recording, which you can set up online. You may want to tinker in the settings to forward calls straight to voice mail, or else you could annoy callers with a full ring-through to your mobile voice mail and another ring through to the recorded number. However, leave the setting in its default mode and friends may be able to track you down on other numbers associated with your Google Voice number, if you use Google's number and not your own mobile number.
Forwarding options can cut the time it takes for a caller to get to voice mail, or maybe track you down.
(Credit: Screenshot by Jessica Dolcourt/CNET)To send a call straight to voice mail, go to the Phone tab in the Settings menu of your online Google Voice account. Click Edit, then click to see advanced settings. At the bottom is a call-forwarding option that you can switch to send straight to your recording.
If you use the call forwarding option from your cell phone, checking voice mail isn't entirely straightforward. If you're forwarding to a Google Voice number, you'll need to dial your new phone number from your handset in order to get to your in-box options. This is because Google now presides over your messages, not your carrier. Google provides a separate access number for those using their own mobile numbers to access Google's visual voice mail, which you'll get when you sign up for an account.
... Read MoreGoogle on Monday will begin giving users a new way to use their existing mobile phone number with parts of its Google Voice service.
No, it's not a full number port, which the company still says is coming and will eventually allow things like call screening, conference calling, or listening into a call before picking up--all with your existing number. Instead, Google is taking advantage of conditional call forwarding to let users send unanswered calls to Google's voice-mail service in place of the one provided by a user's carrier.
Once sent to Google, those voice messages are transcribed, then made available for playback and review online, or as an SMS message. Users can also take advantage of Google Voice's customized greeting service to give callers a different voice-mail greeting depending on what number they're calling from.
Google Voice users can now choose to use their own number, or take one of Google's.
(Credit: Google/CNET)In order to use the new service, a one-time setup is required, which has both new and existing Google Voice users walk through a wizard that asks for their mobile number and what carrier they're on. It then offers up the special numeric code they have to dial to enable conditional forwarding from their handset to Google Voice.
For users who have a Google Voice number in the same account as their existing mobile phone number, it will be business as usual; Google Voice's voice-mail section will denote which number it was from. Google Voice's senior product manager, Vincent Paquet, explained to me that this system has been designed so users don't have to make any tough choices about which number they want to use. It will also allow users to sign up to Google Voice without having to register a new number.
Smartphone users with visual voice-mail services (such as the iPhone) may find that these extra features aren't enough to warrant making the switch. However, users with older handsets are likely to find Google's offer enticing since it enables them to manage voice-mails both from their phone and on the Web.
The deal is made even sweeter by the fact that all major U.S. carriers are on board, Paquet says. This may come as a surprise to some, considering that just last month, Google, Apple, and AT&T clashed quite publicly over the rejection of Google's Voice application from Apple's App Store in July. But with this new service, Google is merely playing by each carrier's rules, using a feature that's long been available as a way for users to pass on calls they cannot take. There's also some serious potential for carriers to generate extra income in SMS fees for transcribed voice-mail messages that users would have otherwise spent just a minute or so listening to from their phones.
Google Voice remains in private beta, although earlier this month Google began putting invites into the in-boxes of its users, allowing them to invite their friends.
Got an older iPhone or iPod touch model and been jealous of the Voice Control feature your antiquated hardware is incapable of running? Check out Vocalia (link opens in iTunes), a voice-powered launcher that's quite fast, and accurate. Just like Voice Control, it can look up a contact by name then launch a phone call, or do the same for a song from your iPod's library. It also goes a step further to let you launch your Safari bookmarks simply by speaking their name.
Vocalia lets you speak your contacts, songs, and even Web bookmarks to launch them.
(Credit: CNET)Vocalia doesn't run at a system level like Voice Control does, but it's up and ready to receive a voice command in under 10 seconds--the clear benefit here being for people who may be driving and who want to control their device without fumbling through menus. It's also a bit more customizable since you can go in and add nicknames for people you want to call, edit the phonetic spelling it's given them by default, and change the spoken language to one of the five other options including German, Spanish, and French.
As far as setup goes, Vocalia is able to slurp in your contacts and iPod library as soon as you launch it for the first time. The bookmarks on the other hand, are a little more complicated. The app can't grab them from your device due to a limitation in Apple's SDK, which means you have to download and launch a small executable file from Vocalia's site that can send your Bookmarks.html file to the iPhone/iPod. The two devices also have to be on the same Wi-Fi network.
Frankly, I don't think all that effort is worth it for syncing up your bookmarks; especially considering that you'll need to do that entire process over again if you've added new ones. In most cases it's also going to be faster just to launch Safari and find the bookmark yourself. Maybe a future version could make the whole thing a little simpler by tapping into an existing bookmark sharing service like Xmarks, or Delicious.
Vocalia is $3.99 in the App Store and works on both the iPhone and the 2G iPod Touch. As mentioned before, you'll have to have a Mac or PC on the same Wi-Fi network as your device to make use of its bookmarks feature.
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Google will now allow Google Voice users to invite friends to the service, the company wrote in a blog post on Tuesday.
Google Voice invites in action.
(Credit: Google)According to Google, Voice users have been requesting to "share Google Voice with friends and family." To satisfy that desire, Google will now allow users to invite up to three friends to the service. The invite-a-friend feature is being added to accounts over the next few weeks, so not all users will have the option of inviting others immediately. According to the company, the "Invite a friend" link will appear on the left side of the user's in-box.
When users want to invite a friend, they need only to input the recipient's e-mail address, add a brief message, and send it off. The recipient will receive the message and a link allowing them to sign up for Google Voice.
Google Voice, which has been in the news quite a bit lately over its inability to gain access to Apple's App Store, requires those who want to sign up for the service to submit their e-mail addresses to Google and wait to be notified that they can sign up. The invite-a-friend feature, Google reasons, gives them another opportunity to gain access to the service.
Although Google Voice users will only be able to invite three people at first, Google did say in its blog post that it will be providing more invites in the future.
A voice chat application launched on Monday in open beta enables Facebook users to place and receive calls within the social network.
Vivox Voice in action.
(Credit: Screenshot by Don Reisinger/CNET)Vivox, which also provides voice services for online virtual words and accommodates more than 15 million users worldwide, is offering the app.
In order to use it, Facebook users first need to add Vivox Voice to their applications list and download a Vivox plug-in. From there, a Vivox channel and phone number are created to accept calls. Users can then place calls to (or receive calls from) Facebook friends also using the app. And because each Vivox channel has a call-in number, non-Facebook users can also participate in the conversation.
In order to invite friends to talk, an invitation is sent via Facebook chat. The recipient can click on the included link and start chatting with the other person.
I had the opportunity to use the app this morning. Overall, I was impressed by it. The installation took just a few minutes, and connecting with others was quick and easy.
The only issue I had with Vivox's Facebook app was its audio quality. At times, the transmission was clear. At other times, I could barely hear my wife, who was on the other end of the call. Luckily, those moments were few and far between.
If you try it out, let us know what you think of the free app in the comments below.
(Credit:
gDial Pro)
Not long ago, my colleague Rafe Needleman ranked a handful of native Google Voice applications for mobile phones, declaring Google's own Google Voice app for Android phones the winner. No big surprise there, as Google owns both the voice service and the mobile operating system, and can snugly fit the Google Voice dialing option into the native dialer. Let's throw another app into the mix, this time it's a Palm WebOS app called gDial Pro.
The free gDial Pro Google Voice client has been around in a homebrew version for a while (a version you can install outside of the App Catalog environment,) and recently became available in Palm's App Catalog. It is a glossy, dark-themed app that, rather than replicate the in-box design of Google's Android app, concentrates on outgoing calls and texts, in addition to a communication history.
gDial Pro opens to a dialpad view where you can start dialing a number, select a contact from the phone's address book, or begin typing a name on the keypad to pull up Google Voice contacts. The contacts' names and numbers won't automatically transfer into the Palm's native address book (for that you're better off syncing the Palm with your Google account), but the app integrates them into WebOS's universal search.
Back in gDial Pro, a navigation ribbon on the bottom jumps you to the SMS view; the in-box where you can sort by SMS, voice mail, and missed communications; and to your favorites. We especially like the Web view, which opens the mobile online version of Google Voice so you can refer back to it from time to time.
It's true that gDial Pro doesn't have the tight integration that Google's Android app has. Like most alternatives, it requires using its own dialpad to engage the Google Voice service; otherwise, you'll be going through the carrier. However, It does, make things simpler by offering a smoother connection via the optional Web dial feature. The Web dialing feature operates over Wi-Fi or the carrier's data connection. Like dialing over a voice connection, the Web dial method also prompts Google Voice to call your phone to connect to the service, but it's less clunky. Voice dialing uses Google Voice's automated-attendant voice mail system to place calls. Unfortunately, Web dialing won't work if you're in an area with weak data signal or if you're roaming without a data agreement--in these cases, you'll have to use the alternative method to place calls with Google Voice.
While the dialer isn't as seamless as Google's Android app, gDial Pro's Google Voice client is the best choice for Palm WebOS device owners. Another free Google Voice app, p2GoogleVoice, challenges gDial Pro from both the homebrew side and from the App Catalog, but without Web dial or an in-box, it only originates calls and texts. Until Google releases an official Google Voice application for Palm WebOS, gDial Pro is your best choice.












