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September 25, 2009 11:54 AM PDT

Tools for businesses to bill, collect what's owed

by Don Reisinger
  • 3 comments

If you're running a small business, you're probably looking for tools that will make it easier for you to bill invoices, track payments, and collect your accounts receivable.

You can always use offline standbys like Peachtree or Intuit QuickBooks, but you might be happy to know that there are some nice online tools that perform basic functions. Let's take a look.

Get some cash flow

Blinksale Unlike some of the better services in this roundup, Blinksale doesn't provide a free option for those with small companies who don't need all the bells and whistles. That's unfortunate, but the service is still worth checking out.

Perhaps Blinksale's best feature is its design. The service makes moving around the different modules quick and easy. It creates an intuitive environment in which to work. And when you get to work, you should be happy with what you find. The site features invoice creation tools, invoice tracking, the ability to follow up with clients from within the app, and more. It's a full-featured product that should appeal to the small-business owner who wants to do a little more than send invoices.

Although there aren't any free options, Blinksale is one of the more affordable services in this roundup. Prices range from $6 per month up to $24 per month. There's just one catch: some services charge based on the number of clients, but Blinksale charges based on the number of invoices you send. Its cheapest plan allows you to send six invoices per month.

Blinksale

Blinksale lets you quickly edit your invoices.

(Credit: Blinksale)

Chargify Chargify is a recurring billing system that should help you manage your invoices and collections without much trouble.

Chargify does things a little differently than many of the services in this roundup. Instead of simply allowing you to create invoices and track them until payment, Chargify lets you input all the products or services your company sells, then dynamically change prices as you offer free trial periods, promotions, or refunds. The service can also be integrated into a retail site, providing you with information on the number of sign-ups or cancellations your company is experienced.

Unlike so many of the services in this roundup, Chargify won't cost you any money, if you're not generating revenue. The service is even free up to your first 50 customers. Beyond that, you'll pay anywhere between $49 per month for 500 customers, up to $2,499 per month for an unlimited number of customers. One word of caution: Chargify is ideally suited for online businesses.

Chargify

Chargify helps you chart your success.

(Credit: Chargify)
... Read more
March 27, 2008 11:08 PM PDT

Zoho adds strong Invoice app to growing business suite

by Rafe Needleman
  • 4 comments

Zoho is preparing to announce the public release of Zoho Invoice, yet another Web-based app in the company's growing suite of paid business-focused services. Lately we covered Zoho People, a robust app for managing HR tasks.

Zoho Invoice is a clean, straightforward, and flexible invoicing service. I gave it a quick spin and was creating estimates and invoices within minutes after entering in customer data and product lines (which also took only minutes). There is a good collection of attractive invoice templates for goods and services, or you can create your own.

It was easy to take an estimate and convert it into an invoice, and the app has a solid template system that sends form e-mail cover letters with an invoice or estimate attached as a PDF file. The system tracks payments and has aging reports; it will send dunning letters and apply flat or percentage-rate fees for late transactions.

Zoho Invoice makes and sends PDF invoices.

The app lets customers pay via PayPal, but it does not process credit cards as far as I could tell. It supports multiple currencies and tax rates, however, this early version does not come with auto-populated tax rates for different states or regions.

Rather than offer its own full business accounting app to go with the invoicing service, Zoho will "probably" at some point integrate with Intuit Quickbooks, Zoho's Raju Vegensa told me. Intuit, of course, also sells an invoicing add-on for Quickbooks, and offers Invoicing in its Web-based QuickBooks Online Edition. But Zoho's full suite of business apps may help to push it into the primary app role in a business, while Quickbooks gets relegated to the supporting, accounting-only function. It's a bit early to see how this will shake out, and if Zoho will be able to win the trust of customers in small businesses, where Intuit currently has a dominant market position.

There are dozens of Web-based invoicing services, some of which we've reviewed on Webware (Blinksale, Simplybill, Freshbooks; also the full small business suite Netbooks). Most are easy to recommend: They're simple to use and reasonably priced. So is Zoho's. But Zoho has more than just another invoice app. The company is building a full suite of business apps, which at some point will connect together at the logical places: CRM to invoicing to project management to HR, for example.

Zoho Invoice is simple, but not too simple.

We still believe that Zoho's 200-programmer-strong developer team is releasing apps a bit too fast, and we have noticed some with light feature sets, inconsistent interfaces, or missing integration points. However, it appears that Zoho is improving with each new app. Invoices is an attractive online product, well worth trying out if you've got the problem it's designed to solve.

Zoho Invoice is open at the moment and will remain free if you run five or fewer invoices a month. When the company turns on the subscription service it will promise 99.9 percent uptime to paying users. There will be four service levels, but they're ridiculously tightly-grouped. The most expensive will cost only $35 a month and will allow up to 1,500 invoices per period.

See also: Working Webware: Can Zoho steal Microsoft's customers?

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