• On The Insider: Tila Tequila Announces Engagement

Webware

Read all 'gift cards' posts in Webware
November 24, 2008 9:48 AM PST

GiftCardRescue protects you against failed companies

by Don Reisinger
  • 6 comments

GiftCardRescue.com, a company that allows visitors to sell or exchange unused gift cards, announced Monday that it has instituted a new bankruptcy protection policy that will cover customers who purchase gift cards from the company's site.

"The current economic downturn is causing anxiety among consumers about whether a gift card purchased today will be redeemable tomorrow given the recent surge in bankruptcies by retailers," Kwame Kuadey, GiftCardRescue's CEO and founder, said in a statement. "This policy is to reassure our customers that their gift card losses from bankruptcy will be covered."

According to the company, GiftCardRescue will reimburse a customer's gift card if the retailer goes bankrupt within a year of the gift card purchase, as long as the retailer is no longer honoring gift cards. Kuadey said his company will cover the cost of the insurance with its own cash reserves and will not pass it on to the retailers or customers.

GiftCardRescue also announced Monday that it will start keeping tabs on retailers through its GiftCardBlogger blog. The site will will feature updates on retailer bankruptcies and their impact on gift card holders.

Gift card sales were one of the hottest buys during last year's holiday shopping season, but economic troubles mean gift cards may not top the list this year. The National Retail Federation announced last Tuesday that gift card sales are expected to drop 6 percent this holiday season.

April 8, 2008 9:19 AM PDT

SmartyPig: Piggybank 2.0?

by Rafe Needleman
  • Post a comment

Here's a clever site that can help you sock away money for purchases you're hoping to make some day: SmartyPig. You tell it what you're saving for, how much it costs, and when you want to buy it, and it will tell you how much you need to save each month (hard math, that). Then, if you let it, it will automatically deduct that amount from your checking account each month until you make your goal.

It pays interest, too (currently 4.3% APR). Plus it lets other people contribute to your fund--if you like gifts of the monetary kind. There are widgets for social site profile pages. And in a final twist of clever business, once you reach your goal, you get your money in a Mastercard debit card or you can take payout in a gift card. The gift card option will get you an extra bonus, up to 5%, depending on the retailer. SmartyPig buys gift card dollars in bulk, and at a discount, so the company makes additional revenue every time someone wants their money this way.

SmartyPig is not monetary rocket science. It's really an exercise in retail financial packaging. The company works exclusively with Iowa's West Bank (chosen by the founders due to its proximity to their homes and its reputation, I was told). There's nothing wrong with this at all, but SmartyPig is not a service you could plug into your existing Bank of America account if you wanted to.

And there are some odd restrictions: You can't take your money out in cash nor have it transferred to another bank for free. Withdrawing by check costs $25. You can, though, close your account at any time and get the debit card. Co-founders Jon Gaskell and Mike Ferrari told me they are looking at other withdrawal options. But, as Gaskell told me, the symbolism of the gift card or the debit card is important to SmartyPig customers. ""People like the idea of having the goal and sticking to it, and not using SmartyPig like a bank bank." The service makes it easy to save and easy to spend the savings on what you've saved for, but not quite as easy to shovel your savings back into your general checking account. That's by design.

Make your savings goals public.

SmartyPig is the weirdest online savings account I've seen, but it appears benign. It brings a disciplined approach to savings to consumers. And if SmartyPig isn't right for you but you think it might be good for someone you know, you can--surprise!--buy the other person a gift card to SmartyPig itself to get them started on the service.

See also Some Notes on SmartyPig in The Simple Dollar. And Leverage: A bank for your gift cards on Webware.com.

November 16, 2007 5:41 PM PST

Leverage: A bank (sort of) for your gift cards

by Rafe Needleman
  • 2 comments

On Monday, November 26, Leverage will open up its gift card management service. It will be the place for you to register all those plastic cash cards you get from people who want to give you a gift but don't want to give you a gift. The service will track all your cards and the balances you have on them, let you buy and swap cards, send offers your way from the retailers whose cards you're holding, and pay you interest on the unused balance on your cards--which is weird, when you think about it for half a second.

Paying interest on the cards is bizarre because Leverage isn't actually holding onto money for you that it's putting to work to make money for itself, which is how interest normally works. Instead, Leverage pays interest as a gimmick to get you to use the service. It pays out 3.65 percent APR for cards purchased on its site, 1 percent for cards you purchase elsewhere, provided Leverage's system has a link to the card's issuer and can confirm its value.

Leverage knows how much money you have left on your gift cards.

(Credit: Leverage)

I can see good value in this service for consumers. It's a lot easier to check a single site for information on the cards you have, compared with the alternative: manually tracking your cards' leftover values, or finding the issuers' sites to look up cards one by one. Also, since Leverage knows the stored value of each card that's registered, it can enable the fraud-free exchange of cards among users. Leverage co-founder Jennifer Mathe told me there's about a 30 percent fraud rate on gift card sales on eBay.

The value to retailers, though, is even better: through this site, they now have a way to reach people holding their cards. They can send them discounts or offers to get them to spend their stored cash. One might think that issuers would rather not remind people that they have a credit, since unspent cards or "breakage," are free income for them. But since half of cardholders spend more at a store than the value of the card they have, and since they're more likely to shop at a store again once they've purchased something there the first time, there's a real benefit to the stores to get cardholders to spend down that money. Leverage charges retailers for access to this marketing channel.

Leverage also sells cards directly, as I said, and that's another revenue stream, since it buys them at a discount to face value.

When I talked to Mathe and Leverage CEO Mark Roberts, they told me that they had links into the gift card programs of 72 retailers, such as Home Depot (the biggest gift card vendor of them all), Macys, and Barnes & Noble. They hope to have 100 vendors lined up by the time they launch next Monday.

Personally, I don't like gift cards (money is such a coarse gift), but I do like this business. It's a bit like Mint (Webware review) for stored value. It won't spend your money for you, but it will tell you where it is and how to use it more wisely.

See also: Points.com.

  • prev
  • 1
  • next
advertisement

About Webware

Say No to boxed software! The future of applications is online delivery and access. Software is passé. Webware is the new way to get things done.

Add this feed to your online news reader

Webware topics

Five New Year's resolutions for Google

Stakes are high as Google attempts to maintain one of the Internet's greatest cash machines while pushing into new and risky markets.
• Android event set for Jan. 5

For eBay sellers, a holiday hamster hangover

The gift frenzy over Zhu Zhu Pets leaves some power sellers feeling like they've just run a marathon--but the steep price tags lead to some impressive profits.

Most Discussed

Inside CNET News

Scroll Left Scroll Right