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September 2, 2009 7:00 AM PDT

HealthBase--medical search engines maturing

by Elizabeth Armstrong Moore
  • 2 comments

Content intelligence searches entire sentences, not just key words, for meaning.

(Credit: NetBase)

It all started with Content Intelligence--focusing on understanding the actual meanings of sentences independent of grammar, lexicon, etc., and creating structured semantic indexes from massive volumes of content to power search experiences.

It wasn't until after the Mountain View, Calif.-based NetBase Solutions developed its content intelligence platform that the company decided to test it out in the world of medicine. Their just-unveiled HealthBase is to medicine what Kayak.com is to travel--the mother search engine of not just content, but other search engines.

Culling through 10 million health articles and sorting search results on two types of data, "conditions" and "treatments," into manageable subsets, HealthBase includes "causes of," "treatments for," "complications of," and "pros and cons of treatment." Content sources are also provided and ranked. And Jens Tellefsen vice president of marketing and product strategy, said it might include user collaboration akin to Digg's voting articles up or down in the near future.

The search engine has some kinks to work out--when I tried to research garlic, HealthBase treated it not merely as a treatment but also as a complication, showing "causes of garlic" and "treatments for garlic."

HealthBase seems to have a few kinks to work out, like treating the search term garlic as a condition instead of treatment.

(Credit: Screenshot by Elizabeth Armstrong Moore/CNET)

But Tellefsen acknowledged by telephone Tuesday that I am not, as a layperson, the target market:

"We see a lot of applications, but this is really a showcase of what is possible to do with our technology. We picked health because it is such an incredible information-overload space; 8 million people per day use the Internet to search on health information. It's something that is very important for people.... But our end customers today are really health publishers and portal providers we'd like to provide information to."

NetBase already boasts several Fortune 500 clients, not to mention the federal government. Having built HealthBase in just two weeks (which is somewhat self-evident), and with plans to quadruple the amount of information it mines, I see tremendous potential here. It already has an edge on Google, although for how long remains to be seen.

Meanwhile, anyone looking for additional information after a doctor's visit, or perhaps in lieu of one (who really wants to see the doc about erectile dysfunction, as Tellefsen points out), HealthBase is your oyster--a search term, by the way, that is neither a condition nor a treatment, at least as of yet.

Originally posted at Health Tech
Elizabeth Armstrong Moore is a freelance journalist based in Portland, Ore. She has contributed to Wired magazine, The Christian Science Monitor, and public radio. Her semi-obscure hobbies include unicycling, slacklining, hula-hooping, scuba diving, billiards, Sudoku, Magic the Gathering, and classical piano. She is a member of the CNET Blog Network and is not an employee of CNET.
September 1, 2009 1:40 PM PDT

Examiner.com scoops up NowPublic

by Caroline McCarthy
  • 2 comments

Citizen news site NowPublic has been sold to another company in the "hyperlocal" space, Examiner.com, the two companies announced Tuesday.

The two sites will operate independently, but Examiner will integrate NowPublic's technology into its site and will encourage NowPublic's contributors to also write for Examiner--right now, the buyer says it has grown 200 percent since the beginning of the year (it launched in April 2008) and has 15,000 active contributors, hoping to hit 30,000 by year's end.

NowPublic's executives, including CEO Leonard Brody, will join the management team of Clarity Digital Group, parent company of Examiner.

"Every day, we hear discussions about whether hyperlocal content will ever be scalable, sustainable, or profitable as a business entity," Examiner CEO Rick Blair said in a release. "With the acquisition of NowPublic, we have the technology to further engage our community of more than 17 million unique visitors per month, and distribute our stories in new and innovative ways."

Was this a bargain-basement acquisition? The companies did not disclose financial terms. But an insider in the space told CNET News that NowPublic had been shopping itself to some pretty big media companies for some time at a higher price than potential buyers were willing to pay. The company had raised about $12 million in venture funding.

Many media companies have simply been launching their own "citizen journalism" initiatives, like CNN's iReport and blogging experiments from newspapers like the Washington Post, which could make an exit tougher for the smaller players.

Digital-media companies like AOL and InterActiveCorp have also made plays to dominate the local-news market--AOL recently acquired local-focused start-ups Patch and Going, the former of which was already a personal investment on behalf of CEO Tim Armstrong, and the Barry Diller-run IAC has been placing a big emphasis on business directory Citysearch.

Originally posted at The Social
April 21, 2009 9:01 PM PDT

Second Life cracks whip on adult content

by Caroline McCarthy
  • 15 comments

Virtual world Second Life has put in effect some new measures to keep adult content away from users who might not want to run into it. Or fly into it, as avatars might do.

Later this year, parent company Linden Lab will create a standalone "continent" for adult content, and members who don't purchase private "land" will be asked to migrate there if they wish to partake in adult-related activities. Second Life is an 18+ environment already, but stricter age verification policies will be put in place. You'll need a "verified" account, either through credit card information or through Linden Labs' filtering system, to get into the adult "continent."

Members will be asked to start flagging content as adults-only as part of a new content rating system, which will start to roll out in an update to the downloadable Second Life client that will be available next week.

"The people that are on our mainland and in our estate, if they are going to engage with adult content, are being asked to do that in the adult content area," said Cyn Skyberg, vice president of customer relations at Linden Lab. "Private land owners will be asked to tag their searches for adult-related listings so that it goes into the adult filter."

So what does this mean for Second Life, which was briefly a marketers' paradise before swifty falling from grace in the Silicon Valley pecking order? Well, it'll help make it a friendlier environment for some of the new "residents" whom Linden Lab hopes to woo. The company is profitable, due largely in part to the sheer volume of virtual goods and transactions made on the platform by loyal users, and Linden Lab sees corporate and academic institutions as an area for future growth. Keeping porn in its place could be good for P.R.

"A portion of this will be perceived as definitely being more corporate- and educator-friendly because you'll have more control over the things you're experiencing," Skyberg said.

Originally posted at The Social
March 30, 2009 9:01 PM PDT

Lunch.com brings yet another reviews site to the table

by Caroline McCarthy
  • 1 comment

There aren't many new companies launching at this year's Web 2.0 Expo in San Francisco, which runs Tuesday through Friday. One of the few that are is Lunch.com, which strives to get a little more juice out of user-generated publishing.

Here's the premise of Lunch: You can review anything you want, from a TV show to a restaurant to a food product to a household appliance. I guess it aims to be, sort of, a Wikipedia for opinions. Founder J.R. Johnson, who started building the site after he sold previous creations VirtualTourist.com and OneTime.com to Expedia, said that Lunch started filling up its private beta by reaching out to frequent Amazon reviewers and received a very positive response.

You're also encouraged to network with other members and filter reviews through its "Similarity Network" function, an algorithm for finding like-minded users and matching them to one another. To ramp up Lunch's assessment of your preferences, you can play "speed-rating" games called Exhilarate, which are structured much like Netflix's recommendation feature.

Quite honestly, I have a hard time seeing people turn to a general reviews site when there are already well-established sites for reviews of businesses, books, movies, and the lot--not to mention a plethora of "social shopping" sites for consumer products. I feel like Lunch could've gained a lot more traction if it had made its debut two or three years ago, when user-generated content was a lot more noteworthy. But maybe that's just me.

March 22, 2009 10:59 AM PDT

SXSW thoughts on Twitter's past, present, future

by Tim Leberecht
  • 3 comments

AUSTIN, Texas--Someone blogged that South by Southwest Interactive is just like the Internet itself: disjointed, decentralized, scattered, fast, aggressive, random, fragmented, and so on.

In fact, the main commonality between the two may be that the number of attributes to describe them is infinite. Like the Internet, the annual tech conference here is an echo chamber of an echo chamber, a place where original thought and commentary get mixed up and mashed up in a highly self-referential meta conversation.

That was already the case before Twitter entered the scene at SXSW two years ago, but the microblogging service has certainly amplified the effect. It was both comical and frightening to see the uber-individualistic geeksters at SXSW captivated by the invisible rules of an ostentatious behavioral uniformity: within 1 mile of the convention center, you could observe the strange ritual of groups of people standing or sitting together, chained to their iPhones, twittering instead of talking: "SXSW. Twittering about SXSW."

The real conversation was often limited to a quick "What's your name?" or "Where's the next party?" just to have some input for the next tweet. It is indeed a read-write generation that is coming of age in the wake of an all-dominant present, with no particular loyalty to the past and maybe not even an interest in the future (see Peggy Orenstein's recent piece on "Growing up on Facebook" in The New York Times Magazine).

Yet the rise of the social digerati is unstoppable. New data by Nielsen Online shows that social-networking sites (which encompass social networks and blogs, by Nielsen's definition) are experiencing growth rates of twice as much as any of the main destination sites (search, portals, PC software sites, and e-mail). The time spent on social networks and blogging sites is growing at more than three times the rate of overall Internet growth. Furthermore, social networks are gaining traction among new audiences.

... Read more
Originally posted at Matter/Anti-Matter
Tim Leberecht is frog design's vice president of marketing and communications and has worked in the media, entertainment, and high-tech industries. He is a member of the CNET Blog Network, and is not an employee of CNET.
March 10, 2009 9:00 PM PDT

Another $10.5 million for Auditude's video ads

by Caroline McCarthy
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Auditude, a video advertising company best known for technology that can identify clients' video content and run ads against it, has raised a $10.5 million Series B funding round from Redpoint Ventures and existing investor Greylock Partners. This brings the company's total funding to $23 million.

Last time we checked in with Auditude, the company had inked a deal with News Corp.'s MySpace and Viacom's MTV Networks to detect both official and user-uploaded MTV content on the social network's MySpaceTV platform. It was seen by many as a savvy antipiracy measure. Since then, Auditude has started powering a broader variety of video ads on MySpace and its MySpace Music product, as well as partnered with Warner Bros. Entertainment. More content deals are on the way, CEO Adam Cahan told CNET News.

"From our perspective, we are looking to work with everybody," Cahan said. "We are trying to tackle what I think is one of the biggest opportunities and challenges on the Internet right now, which is (that) tons of people are watching video, 80 percent of folks out there, and yet very few people are really making a business of this yet."

Redpoint partner Chris Moore will join Auditude's board of directors, which also includes former Facebook executive Owen Van Natta. A member of the short list for the top post at MySpace Music, Van Natta instead took the CEO role at rival streaming service Project Playlist.

Originally posted at The Social
February 18, 2009 8:07 PM PST

Plain Black improves site management tools

by Matt Asay
  • Post a comment

Note: This article originally incorrectly stated the pricing for Rockstar support and the version number that has been released. Rockstar Support is actually a one-year agreement and starts at $850 per month. (or $10,200 a year). These changes are reflected below.

There are thousands of open-source content management systems, from Alfresco to Drupal to Joomla, but one that gets less attention yet still delivers great functionality for Intranets and other smaller Web sites is WebGUI, developed by Plain Black.

Plain Black just released WebGUI 7.6 with a host of new functionality, including:

  • An enhanced survey engine that allows users to easily create multiple choice, rating scale, and open-response questions;
  • Comparison charts (i.e., for putting competitive product or feature matrices, service comparisons, etc. online);
  • iPhone application that allows Web administrators to upload images directly to the site from their iPhone;
  • iPhoto (and soon-to-be-release Google Picasa) capability to upload directly from a desktop photo application to the Web site;
  • And more.

Some of the new functionality seems destined for small to mid-size enterprises, and, indeed, this seems to be the staple of Plain Black's customer base, though it indicates that WebGUI is in use within Fortune 1000 Intranets.

At $850 per year month for "Rockstar Support," or $10,200 per year (annual contract), it can fit within the budgets of the small-business market. Even so, WebGUI 7.6's enhanced ease of use should be attractive to organizations of all sizes.

It's difficult to stand out in the crowded open-source content management system market, but WebGUI 7.6 may make it easier to manage a Web site on a limited budget and limited CMS expertise. It may not be ideal for every organization, but since it's free of charge and licensed under the General Public License, why not give it a try?

Originally posted at The Open Road
Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.
February 16, 2009 2:24 PM PST

Facebook: Relax, we won't sell your photos

by Caroline McCarthy
  • 42 comments

On an otherwise placid holiday weekend, one blog's commentary on a change to Facebook's terms of service created a firestorm of banter on the Web: does the social network claim ownership to any user content on the site, even if the user deletes it?

Facebook reorganized its terms of service last Wednesday. In a blog post, company legal representative Suzie White provided an explanation. "We used to have several different documents that outlined what people could and could not do on Facebook, but now we're consolidating all this information to one central place," White wrote. "We've also simplified and clarified a lot of information that applies to you, including some things you shouldn't do when using the site."

The blog post sounded benign. But the brouhaha arose on Sunday over a revision in the wording of Facebook's policy over what happens to profile content--shared items, blog post-like "notes," photos--when members delete their accounts.

Consumer advocacy blog The Consumerist phrased Facebook's fresh policy as "We Can Do Anything We Want With Your Content. Forever," pointing out that Facebook's ToS spruce-up removed several sentences in which the company said its licenses on user content expired upon account deletion. And that's where the hysteria began.

"Facebook should now be called The Information Blackhole," one Consumerist commenter proclaimed. "What goes in never comes out. Be careful what you huck in there."

Truth be told, most Facebook users won't give a hoot, the same way that the flurry over the Beacon advertising program in late 2007 was fueled by a few vocal privacy advocates while the general population didn't seem to care about it one way or the other. But for advocates of copyright reform and privacy, not to mention photographers and writers who may want the photos they upload or "notes" they write on Facebook to eventually lead to some kind of profit, the news was alarming.

Some prominent Twitterers and bloggers, like New Yorker music critic Sasha Frere-Jones, announced that they were deleting their Facebook accounts or pulling all uploaded content.

So Facebook issued somewhat of a clarification on Monday to explain what the change really meant.

"We are not claiming and have never claimed ownership of material that users upload," a statement from Facebook spokesman Barry Schnitt read. And indeed, Facebook's terms of service do say that "User Content and Applications/Connect Sites" are exempt from its claims on content ownership.

"The new Terms were clarified to be more consistent with the behavior of the site," Schnitt's statement continued. "That is, if you send a message to another user (or post to their wall, etc...), that content might not be removed by Facebook if you delete your account (but can be deleted by your friend)."

... Read more
Originally posted at The Social
January 12, 2009 9:22 AM PST

Google offers help transplanting your blog

by Stephen Shankland
  • 3 comments

Google on Friday released an open-source project, Google Blog Converters, intended to help people move their blogs from one service to another.

There are a number of popular publishing systems for housing blogs, some of them services and some of them software people can run on their own servers. But if you want to change infrastructure, it's rough going. Information isn't necessarily locked up and inaccessible, but the practical barriers of moving it to a new publishing system are high.

Google, which actually has a "data liberation team," announced the Blog Converters project to deal with the situation. It released a collection of libraries and scripts, written in the Python language, that converts between the export formats of LiveJournal, MovableType, WordPress, and Google's own Blogger service, said J.J. Lueck of the team in a blog posting about the Blog Converters project.

That means that a person could convert an exported file into a format another blog system comprehends, permitting the data to be imported into the new system. That could make it easier for a person to move to Google's own service--but also to move off it.

Of course, you'll have to be proficient in running Python scripts to use the technology. But it could get easier soon: Google said the scripts can be hosted on Google App Engine, its service for running Web-based applications written in Python, so perhaps somebody will set up some tools to make blog migration easier for the non-programmers out there.

Future versions of the technology will support the BlogML data format and a mechanism to synchronize blogs with services that have an API (application programming interface) for accessing data but not import-export abilities.

Google added an import-export feature to Blogger in December. The company's "don't be evil" slogan got its start in a discussion about the company's commitment not to lock up people's data such as e-mail archives.

January 8, 2009 10:28 AM PST

JibJab jacks up $7.5 million

by Caroline McCarthy
  • 1 comment

A guy I know created an Elf Yourself video of his friends. Um, I'm on the bottom right.

(Credit: OfficeMax/JibJab, user-gen work by Peter Feld)

Because we need to ensure that silly do-it-yourself comedy will stay alive during these harrowing financial times, the magic venture capital fairies have infused JibJab.com with a $7.5 million Series C round. And by "magic venture capital fairies" I actually mean Overbrook Entertainment, Sony Pictures Entertainment, and existing investor Polaris Venture Partners.

Founded in 1999 by brothers Gregg and Evan Spiridellis, JibJab started as a hub for funny political song-and-dance videos that the two created, but in 2007 the company began an e-card service called "Starring You!" in which visitors to the site could insert photos of themselves (or their bosses!) into geeky cartoon videos. For the '08 holiday season, JibJab partnered with office supply store OfficeMax for the third annual installment of those "Elf Yourself" greeting cards that I'm sure more than a few of you were sent. (See image for embarrassing example.)

JibJab says a whopping 35 million of its holiday greeting cards were sent across the Web this winter. That's a lot of elves.

JibJab forged a deal with CNN Politics around that time last year when everyone was either thinking about Halloween or the presidential election, launching a zombie politician video creator.

The site has a business model beyond advertising and sponsorship, thank goodness: some of its content is subscription-based, and JibJab also sells additional video. To keep an "Elf Yourself" video past the holidays, for example, you can pay to download it.

"We sensed that customers would pay for access to unique, high-quality entertainment that they could use to express themselves online," co-founder and CEO Gregg Spiridellis said in a release. "With this thesis well proven, and the capital from this financing now in place, we plan to aggressively innovate the online greetings category in the months and years ahead."

Hey, guys, I have a suggestion: recession-themed dance video greeting cards!

This post was updated on Friday at 7:26 a.m. PT to note OfficeMax's creation of "Elf Yourself," which is now presented by JibJab.

Originally posted at The Social
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