My Phone's Web dashboard resembles an in-box.
(Credit: Screenshot by Jessica Dolcourt/CNET)In step with the release of Windows Mobile 6.5 phones, Microsoft also graduated its My Phone syncing service for Windows phones (6.0-6.5) from beta to a full release. As we reported earlier this morning, most of the new features are premium additions to help you find your phone if it gets lost or stolen. We'll get to these later on. For the most part, the My Phone service acts as we expect it to--as a small app you download onto your phone, with the bulk of the management taking place on your dashboard online.
Sure enough, after downloading My Phone and signing in with your Windows Live ID (or signing up for a new one), you'll pick from a list of data types you want to sync. These include contacts, calendar items, notes, tasks, memos, photos, and videos, songs and text messages, and documents.
Syncing took over a half hour the first time around, but we were on a terribly weak EDGE connection. Let that be a lesson to all. In the style of our times, the online dashboard resembles an e-mail in-box. From it, you can view the contents of your phone, and to some extent manage certain aspects. for instance, you can add a new calendar item and comfortably edit contact info from the desktop keyboard, but we haven't found a way to add a contact or create a new text message. You can upload songs from any desktop to remotely load onto your phone, but My Phone missed the smattering of songs we already had on the phone. The photo sharing feature is more fleshed out, with options to publish images to Windows Live, Facebook, Flickr, and MySpace.
We're bummed that Microsoft hasn't broadened the syncing and sharing capabilities since My Phone's beta days. With so many other start-ups creating fuller featured in-boxes and management dashboards than My Phone, it seems to us that Microsoft has unnecessarily reinvented the wheel.
... Read moreThe universal mobile communications in-box is emerging as a trend at CTIA 2009 in Las Vegas. Variations on the theme combine visual voicemail, text messages, e-mail, calling, and call forwarding in one online deck that's as easy to manage as your e-mail in-box.
RocketVox is a slick, powerful freemium in-box that's a long shot against Google Voice.
(Credit: RocketVox)Skydeck (Skydeck review) has a traditional e-mail layout that does calls, voicemail, text, visual voicemail, and call control for a fee. RocketVox is a great-looking private beta that manages e-mail from multiple accounts (including Gmail), IM, SMS, voice-to-text, VoIP calling, visual voicemail, faxing, conference calls, calendars, and screen sharing with a vague social networking angle. RocketVox is currently an AIR application that will graduate to a Web service later down the road, and will also take on a freemium model ranging from $10 a month to $25 for professionals.
The much lighter YouMail does a visual voicemail Web service and mobile management app, also with the in-box metaphor, but emphasizes social interaction and customization, like personalized greetings in addition to technical offerings like voice-to-text transcriptions. At CTIA, YouMail announced an upcoming iPhone app that has been submitted to the App Store.
Even Microsoft has been touting its online mobile backup and sync service, MyPhone. MyPhone is in very early beta stages and can't do too much at the moment beyond syncing photos and text messages in a searchable in-box, but it will become more capable as Microsoft nears its Windows Mobile 6.5 release, in which MyPhone will play a larger role. Look for contacts, calendars, tasks, multimedia content, and documents as the service matures.
A glimpse of the Google Voice in-box
(Credit: Google)Despite the diversity, the forthcoming Google Voice--with its universal number, visual voicemail, and advanced calling features--could mow them all under when it enters public beta. Google has been effective at dominating much more established software providers with its technology, its brand clout, and its ability to integrate with other successful Google services.
Since Google Voice will be free, Skydeck, RocketVox, and YouMail are in big trouble on the voice transcription front. YouMail has a niche that Google could well blow open with its own customization features and on-phone management app. RocketVox is the most compelling solution of the bunch at this year's show, but it's going to have to really work some magic to counter Google Voice's advance. Ironically, Microsoft's less feature-rich MyPhone backup and sync service stands the best chance of gaining its own identity, if only because it will come preloaded onto Windows Mobile 6.5 phones and will provide a seamless, out-of-the-box solution for those phone owners. This is definitely a space we'll be keeping a sharp eye on in the coming months.
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Microsoft)
The enhanced usability features of Windows Mobile 6.5 (coverage) may not be available for a few months yet, but that doesn't mean you have to wait for Microsoft's newly announced mobile operating system to start sampling some of its new features. There are a couple of similar applications that are available now.
Instead of twiddling your thumbs over the new MyPhone service--which will back up your phone's contacts, photos, and texts--you can sign up for Dashwire (download). Dashwire's free service for Windows Mobile 5 and 6 uploads your calls, texts, contacts, photos, videos, and ringtones to an online dashboard. You'll be able to access and also interact with your phone's contents; for instance, reply to a text, e-mail a photo or video, and read visual voicemail.
Similarly, Microsoft's revamped Internet Explorer Mobile looks promising, with added support for Javascript and Flash, and some more sophisticated page navigation than in previous versions. Chances are, if you're using IE Mobile on a Windows Mobile 5 or Windows Mobile 6 phone, downloading Opera Mobile or Skyfire (beta) will give you some of those promised features today. The most recent version of Skyfire, for instance, comes with Flash 10, Silverlight 2.0, and the latest Quicktime, and can play media directly from the browser. Opera Mobile, on the other hand, has similar icon-based navigation to what Microsoft previewed in Barcelona this week, and some advanced features to highlight and search text. Opera Mobile's larger buttons already make version 9.5 beta 2 a finger-friendly option. In fact, some Windows Mobile phones, like the Samsung Omnia, come shipped with Opera as a browser option.
It will definitely be interesting to see how Microsoft's new features play out in the phone's ecosystem compared with the services that already exist. In the meantime, Dashwire and the alternative mobile browsers can give you a taste of what's to come.
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