Webware

An e-mail snafu has led to the leak of Microsoft's decision to shutter its MSN Groups service, according to LiveSide.net. It's not a surprise, as MSN Groups was one of the last vestiges of Microsoft's Web services strategy pre-Windows Live.

MSN Groups will be closing on February 21, 2009. It'll be replaced with a new service, Windows Live Groups, which debuts on November 17.

Here's the catch: The LiveSide post indicates MSN Groups will not be migrating to Windows Live Groups; the new Windows Live service will be different enough so that the transition wouldn't be a clean one. Instead, the LiveSide post says that existing MSN Groups will transition to community site Multiply--in other words, Multiply is effectively acquiring MSN Groups from Microsoft.

Representatives from Multiply, which said earlier this month that it has reached 10 million registered users, confirmed the news. Microsoft representatives released a longer statement: "It is true that we are planning to close the MSN Groups service on February 21, 2009 and will offer you the opportunity to move your group to our new partner service, Multiply. We understand the importance of keeping your group together, so we partnered with Multiply to create a migration process that moves your group to their service to preserve your online community and its history.

This post was updated at 4:30 p.m. PT with comment from Microsoft.

Rob Bennett knew people were going to be angry.

Bennett is the Microsoft executive who notified former customers of the now defunct MSN Music service on Tuesday that the company would no longer issue DRM keys for their songs after August 31. This means that, while former customers can listen to their music on authorized computers for as long as the hardware lasts, they won't be able to transfer songs to a new PC after that deadline.

"Had we had the ability to deliver DRM-free tracks at the time, we absolutely would have done that. We talked to the labels at the time about that."

--Rob Bennett, Microsoft executive

In an interview with CNET News.com, Bennett said that continuing to support the DRM keys was impractical, that the issue only affects a "small number" of people and that focusing exclusively on Zune was the best way to go. He also noted that it wasn't Microsoft's decision to wrap music into digital rights management.

The reason for shutting down the DRM-licensing servers was "every time there is an OS upgrade, the DRM equation gets complex very quickly," said Bennett, general manager of entertainment, video, and sports for MSN. "Every time, you saw support issues. People would call in because they couldn't download licenses. We had to write new code, new configurations each time...We really believe that, going forward, the best thing to do is focus exclusively on Zune."

Microsoft shut down MSN Music in November 2006, following a failed effort to turn the site into a legitimate iTunes challenger. Redmond threw its resources behind the Zune digital music player and its music store, Marketplace.

For the past 18 months, Microsoft has continued to enable former customers of MSN Music to move their song libraries to new computers. Discontinuing that service has been widely criticized. Critics have long said that DRM was a means to control legally purchased music at the expense of consumers. To them, the current situation with MSN proves it.

Bennett defended Microsoft. He said the company never wanted DRM on its songs.

"Had we had the ability to deliver DRM-free tracks at the time, we absolutely would have done that," Bennett said. "We talked to the labels at the time about that. As a company, we have continued to push for this. Zune has a subset in their catalog of DRM-free MP3s. Now, the industry is making progress. The labels are understanding the downside of DRM when its used the way they wanted to use it, they end up punishing the users who bought music legally more than those who want to circumvent the system."

Bennett added that Microsoft believes in protecting intellectual property, but the company also wants people to enjoy their media without unreasonable restrictions.

"No one ever foresaw being in this situation," Bennett said. "It's not something we like to do. We want to make it easy and as painless for our customers as possible. We really feel, in the long term, what's best for people who want to buy music from Microsoft is to move to Zune."

Bennett said that former MSN Music customers can back up their songs by burning them to CDs. But what about the loss of sound quality should they decide to rerip the music?

"We (delivered) music at 160 kbps," Bennett said. "In my personal (experience), you're not going to lose that much fidelity."

Microsoft confirmed Thursday that it has acquired Seattle-based Farecast, a travel site that offers an engine predicting whether airfares for a given route are headed up or down.

"Farecast has been a partner of ours on MSN Travel and we look forward to working closely with the Farecast team to incorporate and apply its technology in new and interesting ways," Microsoft PR director Whitney Burk said in a statement.

The travel site's CEO, Hugh Crean, also posted a brief blog on Farecast's site announcing the sale to Microsoft, but adding few details.

"This acquisition creates tremendous opportunities for the Farecast team and our customers," Crean said. "We look forward to sharing more details in the weeks to come."

Techcrunch reported that Microsoft paid $115 million for the site, a figure Microsoft declined to confirm. The Seattle Post-Intelligencer had said last week that Farecast had been sold for more than $75 million, but didn't name the buyer.

In January 2007, Farecast said it raised $12.1 million in Series C funding, and had raised $20.6 million to that point.

It's not the company's main focus these days, but Microsoft does still offer a paid service called MSN Premium, which offering services like a phishing filter and parental controls.

The thing is, most of the product's "premium" features are available for free in some form via Windows, Windows Live, or both.

Enthusiast site Windows Secrets thought it was time to point this fact out to the people who are paying Microsoft as much as $10 a month for MSN Premium. Of the 21 features Microsoft touts, Windows Secrets figures only one or two aren't available for free in the same or similar form.

It's unclear how many people are actually paying Microsoft these days for MSN Premium. Many of those who subscribe to MSN Premium get it not by paying Microsoft directly, but rather because the software maker has a deal with their Internet service provider. So they may not be getting much, but they probably aren't paying anything extra either.

For me, this all points to the fact that Microsoft has some legacy issues it needs to deal with and highlights the benefit that the Microsoft vs. Google war is having for consumers.

Here's a twist on the all-in-one cell phone chat client--make it call your contacts too.

Fring is a free VoIP and chat client. The downloadable app harnesses your cell phone's Internet connection into phone calls and chats with buddies on Skype, Twitter, MSN Messenger, Google Talk, and ICQ. Your carrier will slap you with no accruing SMS fee, but you'd better have Wi-Fi reception or an unlimited data plan if you want to chat freely and stay in the black.

Fring groups all contacts, including those in your phone's address book, into a single list, highlighting icons at the top to indicate the service your buddy patronizes. You can click a buddy's name to call them, and choose the method of telephony--Fringo, GMS, Skype Out, or SIP. You can also select your service of choice from the call menu. To reach out and ping someone, you select the "chat" option from the menu and begin typing into the narrow field.... Read more

MSN is going green.

No, I don't mean that it has decided to compost all its Starbucks grounds. And I'm sure it's had recycle bins on more than PCs for a while.

The Microsoft-owned Web site has launched MSN Green, a site for all kinds of environmental news and information. Partners include Conservation International, National Geographic and Grist, an edgy environmental news site.

The initial content is a mixed bag. There was an interesting article on whether extended daylight saving time actually equates to energy savings, but also more iffy concepts, such as a story on how much wood is used for Major League Baseball bats.

Another article, recycled from MSN Health and Fitness, is titled "Are boys an endangered species?" It's overbilled, but an interesting look at how, in a few spots around the world, girl births are outnumbering boy births by 2 to 1.

eBuddy is a strange mix of a typical Web company. While the lowercase "e" in front of the name might suggest it's a survivor of the early 1990s dot-com boom, it actually started out in 2003 and resides not in the Silicon Valley, but Amsterdam. It's also one of the few companies I've seen that has put almost its entire press kit on Flickr. eBuddy specializes in Web-based IM, which might sound familiar if you've ever used Meebo or the Web version of your favorite chat client. eBuddy works with three of the major clients, including AIM, MSN, and Yahoo. The latest release, which came earlier this month, runs all three at once.

Besides running on your browser, in the last two months eBuddy has been moving into the mobile space. It has a handy Java-based client that will run in nearly every phone, along with a version you can point to with your mobile browser. Just a few days ago this mobile version was optimized for the iPhone in order to get it to work with the Safari browser.

I spent a few minutes with it this morning, and came away impressed. iPhone users get a scrollable buddy list and tabbed chat windows. The buddy text is easy to read, and if you need to come in closer you can simply pinch. Instead of relying on a scroll bar to browse through your contacts, you just hold two fingers to drag it up or down. This worked some of the time, but more often it would simply scroll the entire page instead. You can also use this two-fingered scroll to read the contents of an IM conversation.

The chat interface itself is really simple, including the input box, which gives you a rather large selection of emoticons in case you feel like skipping the typing. If you need to jump back to the buddy list, you can do it from any window, which is helpful. All in all, it's a very simple solution for IMing on the go, and one of the better ones I've seen thus far.

Related: iPhone IM arms race ramping up; Trillian coming soon

Microsoft has been pretty busy today, adding two third-party services to its consumer and business brands. The first is a new integration with Farecast [coverage] on MSN's travel site. Users get a new module, containing airfare predictions and deals, that offers a listing of cheap airfares as well as an airport finder. Instead of jettisoning you out to Farecast's site, it will open up right inside of MSN--similar to opening up an app in Facebook.

On the business end, Microsoft has added the option to buy search keywords on Ask.com via Microsoft Office Live's adManager service. Office Live users will be able to get keyword advertising on both Ask.com and Live Search using the same platform.

If there was any doubt as to how MSN would pull off the live internet broadcast of the Live Earth concert series today, it has been cleared. Powered by MSN's Soapbox, the broadcast comes off really well.

As you can see above, the video is nestled nicely among a slider of all of the different concerts, information about the venue that you are watching and links on how you can help the cause. The slider on the bottom also contains live updating information on what is happening on each stage, along with what act is next. The video can also be expanded to occupy the entire area beneath the sponsors' logos. The streaming has been flawless, even on my less than blazing DSL connection.

It is huge to be able to pull off something like this at all, so I give major kudos to Microsoft for being able to do it perfectly. It's a Saturday, so relax, check out some great music, and learn a little about global warming!