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August 13, 2008 9:08 PM PDT

Oops! iPhone app publisher waits on Apple to fix big mistake

by Jessica Dolcourt
  • 1 comment
1Password's iPhone welcome message.

Today I had one of those what-the-heck software moments that occurs when a program breaks where it's least expected. A premier feature in the iPhone application I was tinkering with had vanished after a version update.

1Password for iPhone, first reviewed by my colleague Josh Lowensohn, is better known by its Mac counterpart, which encrypts log-ons and passwords on the Mac and automatically fills them in on Web pages. Windows users can think of it as the rough equivalent to RoboForm.

Since a smooth move like that requires multiple programs to run concurrently--something presently prohibited for iPhone applications--1Password for iPhone sports a work-around. Rather than leave the application to sign on to a page from Safari, 1Password launches an in-application Web browser from a log-in detail page. Clicking the icon of a keyhole and then clicking the site name will auto-fill the log-in information, therefore getting by that pesky lack of program multitasking still plaguing the iPhone.

Those last two steps are superfluous in my opinion, but what's worse is that the procedure failed. Over and over again. Could the publisher have pulled the feature? Not likely as long as the Web site is still boasting native iPhone support for autofill. So what happened?

1Password in-app browser

The new log-on reminder option is a must until 1Password's iPhone autofill feature is restored.

(Credit: CNET Networks)

It turns out that Dave Teare, co-founder of Agile Web Solutions, 1Password's publisher, had some trouble with the latest release and discovered the mistake after already submitting buggy version 1.3 to the iTunes App Store for approval. Now 1Password for iPhone is stripped of the gem in its password-protecting crown and will remain so until Apple busts version 1.3.2 free from iTunes purgatory, a process that will take anywhere from three days to a week.

Ahem. That's what happens when you let someone else rule the release of your software. Apple's tight control over the contents of the App Store is ordinarily an understandable check against malicious software and bogus software, but in this case, it curbs the publisher's ability to push emergency fixes. This shift in the power dynamic will either: demand greater quality on the publishers' end; feed a few tech scandals when buggy software slips by; create some truly naggy and disgruntled developers and marketers; or all of the above.

I have to wonder if the iTunes team has considered priority accounts like Google AdWords or emergency-attention surcharges like UPS and FedEx. Probably. As long as iPhones are hot and the applications are hotter, future iPhone application flubs by furrowed-brow publishers could become a lucrative opportunity to sell premium customer service.

At any rate, those of you who have already updated your 1Password iPhone application to version 1.3 can still enjoy other fixes, like the newly-instituted capability to delete entries and hide passwords in editing view; a panel that displays your log-on info to manually enter it in the browser window; and a security setting to swallow up the 1Password browser's cookies.

Originally posted at The Download Blog
July 30, 2008 2:43 PM PDT

1Password makes Web log-ins portable

by Josh Lowensohn
  • 2 comments

1Password lets you add and manage all sorts of Web log-ins in one place.

(Credit: CNET Networks)

iPhone and iPod Touch users have a fantastic new solution for keeping track of log-in credentials from site to site. It's called 1Password, and like the name suggests, you only need to remember one password to access and use your log-ins across hundreds and thousands of sites.

Like RoboForm (download) and other desktop password solutions, 1Password lets you save these log-ins under the protection of a single master password. Unfortunately, due to the limitations of Apple's SDK, you can't run 1Password while you're randomly browsing in Safari, meaning you won't be able to enjoy the ease of autofill. 1Password's workaround is to have you plug in your log-in information and the URL of where that log-in screen is located. From the application, you can simply click on the site you want to go to and it will plug all of that information into the correct fields when it opens in an in-app browser.

The application is already off to a great start, but there are some quirks that need fixing (and will be getting soon). The most glaring omission is the lack of an on-screen keyboard, meaning if there's something like a captcha or another form to fill in later on, you're out of luck. You're also unable to delete saved log-ins, so any log-in you no longer need must be repurposed instead.

Otherwise, there's a lot of power for advanced users. Once you're browsing any site, if you have to log in again for something, you can simply hit the "lock" key, which will plug in your username and password yet again. The same can be done for forms if you're willing to make a preset for that--something just fantastic when you need to enter billing information without killing your thumbs.

Mac users who want to carry over passwords from their browser can also take advantage of cross-platform sync, which will port over log-ins from their desktop to their phone and vice versa with the $35 desktop version.

[via Macrumors]

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