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Read all posts by Josh Lowensohn in Webware
November 19, 2009 9:01 PM PST

Adobe's Acrobat.com reorganizes, gets mobile app

by Josh Lowensohn
  • 7 comments

Adobe Systems on Saturday will be unveiling a slightly sleeker version of its Acrobat.com hosted-application service.

The site, which combines a number of tools, including word processing, PDF conversion, spreadsheets, and live Web meetings, has been reworked with a new architecture the company says will help it scale beyond its 6 million existing users. Currently, it is garnering about 100,000 sign-ups a week, with about half those coming from the United States.

Saturday's release includes 35 new features, all of which have been suggested by Adobe's customers through its Reddit-like Ideas page, which lets anyone vote up or down user-generated suggestions. The most notable addition is a new organizer, which consolidates all of the user's files and projects saved on Adobe's servers.

In a phone call with CNET earlier this month, Acrobat.com Director of Project Management Rick Treitman, said the organizer was the No. 1 most requested user feature. "It used to be confusing. We had three organizers, or places where users could organize files. Now there's one," he said.

The new file organizer adds some subtle changes, the most apparent being a white background, which goes against the company's infatuation with using black or dark-gray backgrounds in its products, but which makes it easier to differentiate the text and file types. Treitman said users overwhelmingly complained about it being too dark and hard to read.

Users also wanted a way to search through their files, Treitman said, so the company has added file-searching capability, albeit at a limited capacity. You can, for example, search by file name, but not within the contents of each individual file, something Treitman says is planned for a future release.

The new file organizer, a sea of white, features a new search tool that lets users wade through their files.

(Credit: Adobe Systems/CNET)

Other organizational niceties include a way to create lists, which Treitman compared to the playlist feature in Apple's iTunes software, since you can add files to multiple lists without changing their organization in your main file explorer. Files can either be dragged and dropped into these lists, or added through a right-click contextual menu.

Along with improvements to Acrobat.com, Adobe is also launching its first mobile application for the site, designed for iPhones and BlackBerry handsets. The app itself was actually built by ScanR, and it looks about the same as the company's existing mobile tool. It lets users view and convert any file they have stored on Adobe's servers, as well as convert it into a PDF or send it as a fax. Users can also snap a photo with their camera and have it sent straight to their Adobe storage.

Treitman told us the next big plan for Acrobat.com is to add a work spaces feature that offers an area in which multiple users can collaborate on documents at once and keep track of any changes made. This should bode well for the company's business users, who may have been wooed by tools from Google or Box.net, the latter of which is doing more and more to keep its users within the confines of its file storage service with features like a built-in document editor and a news feed that tracks collaborators' changes.

The new features will not change the price of Adobe's Acrobat.com paid services, which run anywhere from $15 a month to $390 a year, depending on which of the two plans users choose.

Originally posted at Web Crawler
November 18, 2009 12:47 PM PST

Woot set to expand its retail empire with 'Deals'

by Josh Lowensohn
  • 3 comments

Popular online shopping site Woot is set to expand its network of sites into new territory: deal hunting.

Unlike some of the site's other properties, which offer a new item for purchase either on a daily or weekly basis (be it gadgets, wine, T-shirts, or kids toys), the new Deals.Woot service gets a steady stream of things to buy throughout the day. It's also run almost entirely by Woot's community. There are sponsored deals that have been hand-picked by Woot's editors, but users do the rest.

Users can add deals they find elsewhere on the Web through a simple submission form that pulls in photos and sometimes pricing information from the source page. Others can then vote these up or down (like links on Reddit), with the most popular (be it in total votes, or in vote velocity) rising to the top.

Woot's new Deals site lets users vote up or down user-generated deals.

(Credit: CNET)

To keep marketers from gaming these rankings, the site has a members-only status for the time being; users can't vote deals up or down unless they've purchased something from Woot before. The site is also limiting who can access the deals site while it remains in private beta, beginning by first inviting longtime-registered users, then working backwards toward those who have recently joined.

Along with deal submissions and the forum threads that go with them, the site is also a question-and-answer service. It's not as structured as the rest of the site, and acts simply as an open forum about deals, deal retailers, or off-topic items. It, too, has the same up or down voting system, both for individual threads and replies. Together with this and the community-sourced deals, the site tracks some of the top deal submitters and forum commenters. There, users can see which deal has been the fastest to rise to the top of the charts, as well as how long it took to get there.

Woot's Deals leaderboard gives a behind-the-scenes look at what's happening on the deal-finding site.

(Credit: CNET)

Woot's upcoming deal site remains an invite-only private beta, but the company hopes to launch it officially before Black Friday (which is next week). As previously mentioned, Woot members will be getting early access invites by e-mail depending on when they first registered for one of the company's services.

See also: Fatwallet, Slickdeals, RetailMeNot, Ebates, Dealnews.

Originally posted at Web Crawler
November 17, 2009 4:00 AM PST

Real-time newcomer Factery Labs finds you facts

by Josh Lowensohn
  • 2 comments

New start-up Factery Labs is launching its first service on Tuesday, a technology called FactRank that can tear through Web pages and collect what it calls "facts." These are bits of information from each source page that Factery Labs' algorithm then organizes into an order of importance.

What this means for you is that developers will soon make use of the technology in third-party search engines or on Web pages to very quickly deliver reading summaries. This cuts out most (or all) of the parts you don't care about, while organizing the bits you might. It also manages to do all this in real time.

The FactRank technology was created by Paul Pedersen, who has a good background in search, including gigs at Inktomi, Google, and Powerset. CNET News met with him and co-founder Sean Gaddis (former Skype and eBay'er) on Monday to get a demo of how the technology works.

In a nutshell it goes like this: FactRank goes through each Web page or source (in whatever index it's searching from) finding semantic tip-offs like declarative sentences. It then cross references each of those against one another, surfacing some of the most relevant ones to the top, as well as factoring in the order of how they appeared. What the user then gets is a tidy list of statements, each of which is sourced and given a level of relevancy based on their appearances in all of the indexed source pages combined.

Whew. Got that? Great, here's an example of what it looks like in motion, as seen on a basic search for Sarah Palin on Twitter:

One of the Factery Labs example applications is a search engine that finds facts from Twitter source results.

(Credit: CNET)

Of course, one of the problems with Factery Labs' approach across multiple sources--be it Twitter, or multiple URLs is accuracy; like how can it realize something like The Onion is not the same as the Associated Press?

The short answer is that it can't. Factery Labs can't determine the truth value of what it finds, nor will it ever. "It goes beyond any existing technology. And nobody knows how to do that. I mean, I don't even know how to do that--people don't even know how to do that," Pedersen said. "We are absolutely neutral. We have nothing in the system that has any bias in terms of anything. The only mechanism we maintain is egregious spam, the bad guys."

Along with maintaining a blacklist of these bad sites, FacteryLabs also keeps a list of good sources, or ones that continuously deliver. The more often an author successfully recommends a usable page, the faster they'll accumulate rank among the results.

What you can play with today
As for applying that technology to some consumer products, Factery Labs is launching with a handful of development partners, each of which has already built a tool that makes use of FactRank. The most notable one comes from Sobees which is using the service to add relevancy to Twitter and FriendFeed search results--something that's no small feat.

Users can do a search on Sobees' Silverlight-based Twitter client as usual, but there will now be a FactRank button that can sort through those tweets. It does a quick once-over of all of the results, and will filter the most relevant information to the very top. Included in each of its results is also a shortlist of the facts it finds on every page.

One of the first third-party apps to make use of Factery Labs is Sobees, which is adding its fact finding filters and relevancy tools to Twitter and FriendFeed search.

(Credit: Factery Labs)

Advanced users might find more utility in an updated version of Ultimate Info, an extension for Firefox that does a number of things with on-page data. Starting Tuesday, it will let users select links on a page, each of which gets the fact-finding treatment using FactRank.

In our demo, Gaddis used Ultimate Info on the front page of popular site Drudge Report, highlighting about six or seven URLs that were on the page, then running a FactRank query, which brought in its fact results in just a few seconds. As Pedersen explained, users could run something similar on a long article (or several long articles about the same subject), and FactRank's algorithm would be able to provide a fact summary in short order.

Not launching on Tuesday but where the company expects to see the most development is on mobile devices. "Our analysis shows that mobile devices are a prime target for this technology because the latency produces a lot of resistance in the browse experience," said Pedersen. Instead of a user just getting back a link dump of all the URLs it finds, the FactRank engine will go out, process those results, then deliver users with a summary of the best selection of facts--a move that will save the end user from having to wait for any extra pages to load.

If you want to give some of the third party Factery Labs tools a run, you can find them on the company's implementations section. There you'll also find a test search engine that's running off of Twitter's index.

Originally posted at Web Crawler
November 11, 2009 9:00 AM PST

Vimeo's videos get iPhone, Android-friendly

by Josh Lowensohn
  • 6 comments

Video host Vimeo on Wednesday is launching support for users on iPhone/iPod Touch and Google Android devices. The company has re-encoded the entirety of its staff picks and HD video showcase, both of which are the most heavily trafficked areas of the site from Vimeo's members, and referrers like Twitter.

"We've been working on it for the last few weeks," Blake Whitman, Vimeo's director of community told CNET News. "This is sort of the prelude of offering Plus members iPhone support; and in the future, an app," he said. In the meantime, the only member videos that get chosen to get the mobile encoding treatment are those that get picked by the site's editors. "In the future, like the next several weeks--maybe longer, we'll be offering Plus users the option to transcode their videos to an iPhone version too." Whitman says those special encodes could end up as a download option alongside the links to the source file, letting users save a copy that could be played back offline.

Even with the change, Vimeo continues to face stiff competition from Google-owned YouTube, which automatically encodes an iPhone-friendly version of any video that's uploaded. The popular video-sharing service has also re-encoded most of its back catalog to make its videos playable on it, and other mobile devices that don't run Adobe's Flash player. That said, YouTube had a leg up on many of its competitors (Vimeo included) by being built into the phone's OS.

The new feature, and mobile-friendly version of the site should be live right now. Whitman says that those on iPhones/iPods and Android devices will see a special mobile version of any video page for those that have been re-encoded, however some videos that work on iPhones and iPods may not work on Android right out of the gate.

Some Vimeo videos can now be watched on iPhones, iPods, and Android devices.

(Credit: CNET / Vimeo)
Originally posted at Web Crawler
November 11, 2009 4:00 AM PST

Is Mozilla's contributions program working?

by Josh Lowensohn
  • 14 comments
(Credit: Mozilla)

It's been just under four months since Mozilla launched its pilot program for contributions, a way for users to donate to add-on developers for their time and effort.

The program was launched in tandem with a redesign of Mozilla's add-ons site that gave developers their own profile pages. Many add-on makers were already running donation programs through their own sites, but wanted the option to show up in Mozilla's catalog too.

Already it appears to be working, but on a smaller scale than some developers might have hoped. For the half dozen developers that CNET News talked to, none has made enough from it to, say, quit their day job. While Mozilla would not reveal specifics on which developers are getting the most contributions, it did provide us with the total amount given: around $20,000. An organization spokesperson said that most of that came in September and October.

Of the 500 or so developers who are participating in the program, the average contribution falls somewhere between $5 and $6, with the largest thus far being $150. All have gone through PayPal, which is the sole way to pay through Mozilla's add-on site. PayPal then gets a small fee out of each transaction, something that comes out of the developer's pocket, although this varies based on how much the user gives.


Other ways to make money

Some developers believe Mozilla has gone about the payment problem in reverse. With the current contributions program developers are given the chance to ask for money before the user even downloads the free add-on. So why not give them a way to ask for a contribution after a user has downloaded and installed it?... Read more

Originally posted at Web Crawler
November 4, 2009 3:59 PM PST

An unofficial way to 'dislike' things on Facebook

by Josh Lowensohn
  • 37 comments

Facebook's "like" feature has been around since February, but the massive social network never provided users with a way to quickly voice their opinions going the other way. French developer Thomas Moquet took matters into his own hands by creating a cute (albeit useless) Firefox extension that adds a dislike button to Facebook, letting users who have it installed mark things they don't like.

In order to make the tool work, Moquet had to use his own servers, which keep track of every item that's disliked as well as who clicked it. Any other Facebook users who have the extension installed can then see who disliked it right next to the usual like list.

Feeling grumpy? Add a "dislike" button to Facebook.

(Credit: CNET)

There are a few very clear downsides to this system, one being that if the dislike servers ever go down, you won't be able to see what you or others have marked as not liking. It also cannot be seen by other users who don't have the extension installed. Nonetheless, it fits in quite well with the rest of the Facebook interface, peacefully coexisting alongside the likes while adding a bit of snark.

It's worth noting Facebook's exclusion of a dislike button was under the pretense that likes were added as a quick way to replace simple one-word comments. By adding a like button the hope was both to better surface content in its news feeds, as well as cut down on throwaway comments like "this is great!" or "cool."

Facebook dislike is an experimental add-on, meaning you'll have to grab it from Mozilla's add-ons site. See also the competing Facebook Dislike Button add-on, which goes one step further and will actually send the person who's news item it is a Facebook note saying that you didn't like what they posted. Ouch.

Originally posted at Web Crawler
November 4, 2009 12:41 PM PST

Digg gives hot stories a chance at its front page

by Josh Lowensohn
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Social news site Digg is experimenting with a new way to give upcoming stories a chance at the limelight with an experiment the company is calling Digg Trends.

Stories that begin to experience a heightened amount of user interest in the form of off-site sharing, user discussion, and of course Diggs, will be presented up at the very top of Digg's home page, as well as being spouted in a special RSS and Twitter news feed. Once at the top of the page, those stories have 10 minutes to get voted onto the front page as a normally dugg story, otherwise they're buried into Digg's dead pool. All the while a giant counter ticks down how much time the story has left.

Along with the countdown timer, Digg is also putting forward some of its outgoing traffic numbers. Users can see how many clicks a trending story has gotten from the front page. Normally, the only other traffic numbers you see on a Digg story is when you're on the source site itself, though users must have the DiggBar enabled.

Trending stories get just 10 minutes to prove their worth like any other front-page story. The company is also making available how many users have clicked to view the source content.

(Credit: Digg)

This new system is a stark difference from the somewhat nebulous promotion algorithm that exists for regular stories. Under the current system, stories have to earn their way onto the front page which involves standing out among an ever-growing pool of other upcoming stories. The company made this process a little more custom-tailored with the introduction of its recommendation engine, but it still requires that users actively visit that part of the site to see what's new. The new trending idea puts some of those stories up for everyone--and right on the front page.

In a company blog post about the new process, Digg's senior software engineer Kurt Wilms called it an "experiment," and said that it could change based on user feedback. Some Digg users have already voiced their opinions in the posting's comment section, citing that "bury brigades" (groups of highly opinionated users) could keep some stories from ever making it past their 10-minute window. The end result being that a story that could have legitimately made the front page on its own gets shut down before ever having a chance under the normal algorithm.

As with other new features, Digg seems to be rolling out Trends slowly, and to a small group of users. I'd expect it to show up for everyone in the next day or two.

Originally posted at Web Crawler
November 3, 2009 4:15 PM PST

Flickr betters its apps, developer showcase

by Josh Lowensohn
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It seems like everyone has an application directory these days, and now Flickr is no exception. While not offering up paid third-party services (yet), Flickr on Tuesday unveiled a reworked services section dubbed the "App Garden" that better showcases photo tools, and the people who have created them.

The new apps directory page manages to squeeze just about as many applications into a smaller space than the old one did. It also gives each app its own page where users can add descriptive tags and leave feedback in the form of comments. In fact, these new pages act just like Flickr photo pages, including giving registered users a way to favorite certain apps, which goes towards promoting up-and-coming apps higher up in the showcase. They also double as a shortcut to viewing other apps made by that same developer.

Flickr's new "App Garden" as the company calls it, is much more compact than the services directory that came before it. It also adds user interaction to the mix with comments and favoriting.

(Credit: CNET)

One area where the new app system has not permeated just yet is in letting users see what apps their friends and contacts are using. For instance, Flickr's activity feed--which gives Flickr users a bird's eye view of what their friends are up to, does not show when a user has favorited one of these tools. Users will only be able to see what apps they themselves have favorited from within the App Garden, and not alongside their photo favorites. There is also no way to create collections of apps you like to share with others, as you can do with the recently-released gallery feature.

These things may come in time, but for now it's already a much better system than the previous API services page. Developers have more of a chance to try to convince users to give their app a spin before they ever leave the site, and other Flickr users are now able to chime in and recommend it, either through the new favoriting system, or in the comments. Whether Flickr decides to make some of this user activity a little more public is unclear.

After the jump: The before and after of the API services menu, and what's now the App Garden.

... Read more
Originally posted at Web Crawler
November 3, 2009 6:00 AM PST

'Compare My Docs' does just what you think it does

by Josh Lowensohn
  • Post a comment

If you're a regular user of the revision comparison feature in Google Docs, you'll likely enjoy new service Compare My Docs. It comes from the same folks who created TextFlow, the Adobe AIR-based app that spot differences across multiple copies of a Word document or rich text file.

Compare My Docs does many of the same things as TextFlow, including being able to compare up to six versions of the same document to see what's been changed. The big difference though, is that it runs right in your browser and requires no sign-up whatsoever.

Just like TextFlow, Compare My Docs color codes any changes it finds between the different revisions of a document and gives you a quick and easy way to accept, reject, or set aside a change. This means you can cruise through a document and keep the changes or revisions you like, while keeping an active log of what you don't.

When finished, you'll have a new version that has all of those changes, which can be saved either as a Word doc or rich text file back on your hard drive. Although unlike what you can do in TextFlow, with Compare My Docs there's no way to publish the finished product to the Web or save it in parent company Nordic River's servers for safe keeping; something that seems meant to entice users to try out TextFlow instead.

Compare My Docs looks a lot like TextFlow, in fact it basically is, but runs in your browser instead of as an Adobe AIR app.

(Credit: CNET)

The service does manage to suffer from some of the limitations in the core technology behind both it and TextFlow, including having photos and charts being stripped out. This means you'll have to add them back in after you've run a few documents through its editor.

Along with Compare My Docs, Nordic River is also finally releasing an API for TextFlow, which will let developers make use of the service's comparison technology in their apps or Web services. This could help make up for some of the service's shortcomings, while augmenting the versioning tools currently offered by some online services. File hosting in particular comes to mind, since places like DropBox and Box.net offer versioning, and version rollback, but in order to see the differences you have to save, then open up each file and look for differences. Those places could now very quickly build tools that let users compare multiple versions of a saved Word or text file from right within the app.

Nordic River says that TextFlow in its Adobe AIR form will remain, but that the site is closing up to new users in a few weeks until it readies a new interface. In the meantime the company will continue its free and paid services to those who have already signed up.

Correction 8:57 a.m. on November 3: This story initially misstated that users could not make edits to the text within the tool. This was due to the functionality not being present in the pre-release version of the site used for review.

Originally posted at Web Crawler
October 30, 2009 4:04 PM PDT

Bing's new mobile site wants to be touched

by Josh Lowensohn
  • 27 comments

Bing's touch-friendly mobile interface lets you browse movies with your finger.

(Credit: CNET)

Microsoft on Friday released a refreshed version of its mobile search site (m.bing.com) that's optimized for touch-screen devices. The new page includes finger-friendly buttons that are easier to both identify and to press, as well as a movie finder that lets users browse by what's near them by time and theater.

So far, the only devices that work with it are the iPhone/iPod Touch, T-Mobile G1, Samsung Omnia, Verizon Imagio, and the Zune HD. Microsoft says support for other phones and portables is coming. In the meantime, phones that can't access the touch-friendly interface get defaulted to a simpler version.

Also worth noting is that the touch interface is only available to users in the U.S. for the time being.

Along with touch, Microsoft also added two new search query types that pull from near real-time data sources. This includes a way for users to check on NFL football scores and flight status. Users looking to get an updated score or player stats just need type in the team or player name. As for flights, you'll need the airline and flight number and it will cull the most recent information about arrivals, departures, or delays.

Now how about fitting some of that neato visual search action on the mobile site too?

Originally posted at Web Crawler
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