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October 7, 2008 9:01 PM PDT

Verizon officially debuts RIM BlackBerry Storm

by Bonnie Cha
RIM BlackBerry Storm(Credit: RIM)

We all knew it was approaching, but brace yourself, the Storm has made landfall. Tuesday night, Research In Motion and Verizon Wireless officially introduced the first touch-screen BlackBerry to the world: the RIM BlackBerry Storm.

Also known by its code name, BlackBerry Thunder, the Storm features a touch-sensitive display that's unlike that on any other touch-screen smartphone available today, thanks to RIM's own twist (more on this below). There are plenty of other highlights as well, including dual-mode functionality, support for Verizon's EV-DO Rev. A, integrated GPS, BlackBerry OS 4.7, and more.

Now, before you run out to the nearest Verizon store, we've got some bad news. Unfortunately, you won't be able to get your hands on the BlackBerry Storm quite yet (groan). A specific release date and pricing were not announced, but Verizon said the Storm would be out by the holiday season with "competitive" pricing. Obviously, we're not fans (and we're guessing you're not either) of such vague answers, especially in light of the RIM BlackBerry Bold delay.

RIM and Verizon did come by our office to give us a full rundown on the features, as well as some brief hands-on time with the device, so without further ado, here are all the details and our impressions of the RIM BlackBerry Storm.

Design
Obviously, the touch screen is the biggest highlight of the BlackBerry Storm, but as we mentioned earlier, it's unlike any other touch-screen smartphone we've seen so far, including the Apple iPhone, T-Mobile G1, and Samsung Omnia.

Rather than provide haptic feedback (or none at all), RIM developed something completely new called ClickThrough, which consists of a suspension system that lies beneath the display, so that when you go to select an application or enter text, you actually push the screen down like you would any other tactile button.

Admittedly, it was a little weird when I first tried it. Given that with all other touch-screen devices, it's just a matter of lightly tapping on an icon or some similar action, it wasn't my first inclination to physically push down on the screen. My colleague Kent German also tried it out and had a similar reaction; while cool, the idea behind it took some explaining to fully realize the capabilities. Now, that's not to say we don't like ClickThrough; it just takes a little acclimation. Plus, it was responsive and I was pleasantly surprised at how easy and accurate it was to compose messages and notes.

In terms of text extry, the BlackBerry Storm features a SureType keyboard when the smartphone is in portrait mode and then switches to a full QWERTY keyboard in landscape mode. The Storm has a built-in accelerometer so it will automatically rotate the screen depending on if the phone is held vertically or horizontally (left- and right-hand support included). The letter/number keys also glow blue when you're typing.

The quality of the display is slightly better than the RIM BlackBerry Bold's. The Storm features a 3.25-inch diagonal display with a 480x360 pixel resolution and support for 65,000 colors, where as the Bold has a half-VGA, 480x320 pixel display. The handset itself is about the size of the BlackBerry Curve, but slightly thicker. It measures 4.4 inches tall by 2.4 inches wide by 0.5 inch deep and weighs 5.6 ounces. It's equipped with a 3.5mm headphone jack, has four shortcut keys (Talk and End, Back, and BlackBerry menu), and a microSD slot behind the back cover, among other things.

Features
Don't be fooled; the RIM BlackBerry Storm is more than just a pretty face. As far as phone features, the Storm, like the RIM BlackBerry 8830 World Edition, offers dual-mode functionality. This means the phone switches automatically between CDMA and GSM networks to offer seamless international roaming--all while keeping the same phone number. (Note that the phone does not support domestic GSM bands, and a SIM card is included in the box.) It also works on Verizon's EV-DO Rev. A network as well as Europe's 2100MHz UMTS/HSDPA band. There's a full HTML Web browser (no Flash), and the Storm will also support Verizon's V Cast Music and Mobile TV services, though not immediately at launch.

Other wireless options include Bluetooth 2.0 with support for stereo Bluetooth headsets and dial-up networking and GPS but no Wi-Fi. BlackBerry Maps is onboard if you want text-based turn-by-turn directions, but for more advanced navigation features, such as voice prompts, you'll be forced to use Verizon's VZ Navigator service.

The BlackBerry Storm will run the latest BlackBerry OS (version 4.7), so you finally get an updated interface while still getting support for multiple e-mail accounts (BlackBerry Enterprise, Microsoft Exchange, Lotus Notes, POP3, IMAP4, and more) with wireless synchronization. In addition to an attachment viewer, you can also do some light editing on Microsoft Word and PowerPoint files. There's 128MB of flash memory and 1GB of onboard memory, which is all supplemented by the microSD/SDHC expansion slot (supports up to 16GB cards).

Though the BlackBerry is historically known more as a business device, RIM and Verizon hope to attract more consumers with the BlackBerry Storm and it comes with a number of multimedia capabilities. The media player can handle various music and video formats, including MP3, AAC, WMA, WMV, MPEG4, and H.264. The included Media Sync software will also help you synchronize your iTunes files with your BlackBerry. The Storm is equipped with a 3.2-megapixel camera with video recording, auto focus, and flash.

RIM BlackBerry Storm(Credit: RIM)

Finally, it will come preloaded with instant-messaging clients (Yahoo, Windows Live, AOL, and ICQ) and a number of social-networking apps, including Facebook, MySpace, and Flickr. You'll also be able to download more programs over the air through the new BlackBerry App Center.

Outlook
OK, obviously, the RIM BlackBerry Storm has a lot to offer. The touch screen alone already has people drooling and clamoring over the device, and then you add the laundry list of features, and you're looking at a recipe for success. But will it actually deliver? Well, it's a hard to say, having only had about half an hour of hands-on time with the smartphone.

Overall, I was impressed--nice design, feature rich. Again, the ClickThrough touch screen takes some getting used to, and I wonder how it will hold up over months of use. Performance wise, the device seemed snappy, but I also caught a couple of bugs. For example, the camera activated while trying to perform some function in e-mail. However, I know it wasn't a final product, so I won't hold that against RIM. Music and video playback were pretty impressive as well.

There's enough appeal there for consumers, mobile professionals, and new and old BlackBerry users, but I think price will play a huge factor. Verizon has to be careful not to cross that fine line between what's reasonable and what puts the device out of range. What do you guys have think? What are the BlackBerry Storm's hits and misses? Do you want one? How much are you willing to pay?

On Sale Now: $149.99 - $599.99
View the latest prices for RIM BlackBerry Storm (Verizon Wireless)

Bonnie Cha is a senior editor for CNET, covering smartphones and GPS. When she's not testing the latest gadgets, you can find her chasing after her crazy lab or surfing in the chilly waters of Northern California. E-mail Bonnie.
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Add a Comment (Log in or register) Showing 1 of 6 pages (137 Comments)
by Shadcell October 7, 2008 9:39 PM PDT
If there is no announced release date or price, what was the point of this announcement? I mean, I've been looking forward to this for a while, but this is all info we already knew about the phone and verizon.

Now that this is out in the open I can at least look forward to it, I can't even keep track of when the bold is supposed to be released with so many delays...

How about the Pearl Flip?! Is it only T-Mobile confirmed for now? Release date yet? Anything?
Reply to this comment
by thablackguy November 3, 2008 12:51 PM PST
well the release date is the 16th of November. and i'm not 100% on the price but its rumored at 199 just like all the others
by miguelito_7792 October 7, 2008 9:49 PM PDT
Ugh, how about a Touch Pro for Verizon?
Seriously, I know the Storm is big, but there are more smartphones out there...if Sprint's coverage weren't so terrible, I would be going yellow right now.
Reply to this comment
by saratoga808 October 8, 2008 3:25 AM PDT
Yellow has no coverage and customer service sucks!
by DOGBERT6412 October 20, 2008 10:54 AM PDT
Yes I agree Verizon has this 1 problem that I see They are to little to late as far as new technology is concerned
by lleather October 7, 2008 9:58 PM PDT
I'm up for a new PDA and a quality replacement for my Treo. We support the Blackberry at work so this looks like the ticket. One thing though that I'm sure everyone noticed....NO WIFI!!!! What the flipping is that? Must we be stuck on their proprietary high priced data link or be forced to go buy our own wifi card!?

Geez...you would think they would learn. Maybe I will go and take a closer look at the new Google phone, which supposedly works on any providers network as I recall.....but most recently noticed that is not an option now...so I'm thinking cell manufacturers/providers are like the politicians of today - they promise you the world and you end up with nothing in paticular.
Reply to this comment
by UKStory1355 October 8, 2008 6:16 AM PDT
I agree with you on the no-wifi, that's ridiculous. Google's Android phones will only work on GSM signals, which are AT&T and T-Mobile, right now, not Verizon or Sprint's CDMA. Also the current G1 will not work on AT&T's 3G bands, for now.
by jwjr311 November 23, 2008 7:53 PM PST
I have a Treo 700p and have been a Palm user for years. I have accumulated an extensive contact list and calendar entries. I am also satisfied with Verizon so the Blackberry Storm is of interest to me. Do you (or anyone else) know if the Palm Treo contacts and calendar entries can be transferred to the Blackberry?? Thanks for your help.
by pilaa October 7, 2008 10:03 PM PDT
I think this is potentially a huge hit for RIM. The Storm should put them in a good competitive fight with Apple's iPhone. I really like the devices expandability with regard to microSD and the fact that it supports Microsoft Exchange, Lotus Notes and others. I especially like the fact that I can sync all my existing iTunes songs. Should be quite interesting. Hopefully the price will be a "home run" too.
Reply to this comment
by anilsudh October 8, 2008 7:33 AM PDT
No you cannot sync all your iTunes songs. Only the non-DRM ones.
by tomzda November 11, 2008 1:28 PM PST
As long as the price is in line and I can use my "new every two" credit then I will go for this. My company doesn't use Blackberry so support for Microsoft Exchange is also huge
by ahumanbean October 7, 2008 10:03 PM PDT
I am torn on this. I am in love with this phone and believe it will be far better than the iPhone et all. However, I hate Verizon and want this one on Sprint. I only get that if it is not as successful as it should be.
Reply to this comment
by anilsudh October 8, 2008 7:34 AM PDT
Far better than the iPhone!!! How?? By offering Pager functionality and interface
by myles taylor October 8, 2008 9:21 AM PDT
I too am curious. I'm not saying I agree or disagree, but why is it far better than the iPhone?
by LHFlynn October 28, 2008 6:14 PM PDT
Why do you think the Storm will be better than iphone? and why do you hate verizon? I thought Sprint's reception and network was inferior to verizon's.
by minnie2000 November 1, 2008 7:15 PM PDT
Sprint is also getting a touch Blackberry
by ahumanbean October 7, 2008 10:06 PM PDT
I am torn on this. I am in love with this phone and believe it will be far better than the iPhone et all. However, I hate Verizon and want this one on Sprint. I only get that if it is not as successful as it should be. Verizon is not know for the competitive phone pricing. Usually the same cost more on Verizon, but hopefully they will not try it with this one. Make it the same as the iPhone.
Reply to this comment
by Zacm05 October 7, 2008 10:47 PM PDT
So basically RIM decided to copy every good feature of the iPhone: Accelerometer, touch screen, and even App Store. I know imitation is the sincerest form of flattery, but this is just ridiculous. Also, ClickThru will fail and not work as advertised with this Blackberry. I love my iPhone 3G. I have tolerated Blackberries. Now, I flat out hate Blackberries. RIM cannot come up with any good ideas of their own. They are just like Microsoft: copy everyone else's ideas and then make a half-baked attempt to make a better device, but in the end, it still sucks. Plus, Verizon sucks as well.
Reply to this comment
by AppleSuxLeo October 7, 2008 11:31 PM PDT
Actually you have it all wrong Eiinstein.Apple is the one who put out a half-baked phone full of security holes and 3G that doesn`t work right. Jobs said iPhone runs on OSX and is therefor the most secure. What a lie. There have been nothing but security holes in the iPhone since day one.
Don`t read much news , eh ?
BB Storm was DELAYED so they made sure to get the 3G to be right...not like Apple. And BTW...It looks nothing like the iPhone. Apple will try and rip-off the BB Storm`s clickable screen next ;)
by boone51 October 8, 2008 6:34 AM PDT
You can't be serious...RIM isn't inventive? Correct me if I'm wrong here, but I am pretty sure RIM was kicking everyone's butt long before apple got in the mix. I mean, the iphone couldn't even match the same push functionality as RIM had for years before at launch. Get out of apple's butt...
by anilsudh October 8, 2008 7:39 AM PDT
Blackberry is complete piece of crap. Please don't even compare with the design of the iPhone. It doesn't come anywhere close to it. Blackberry phones are as big as mini laptops.

3G is not just dependent on Blackberry. It also depends to a great extent on the carrier.

What did RIM invent? Pager functionality? The only reason they came up is due to Palm's downfall.
by ywkhgqo October 8, 2008 8:31 AM PDT
more like the other way around. Other phones had touch screens before the iphone (GASP!) And if those are what you claim are the "good features of the iphone", that's just pathetic. the iphone still can't send a PICTURE MESSAGE, still can't take VIDEO, still can't copy text. Are you serious? Blackberry is actually trying to innovate with clickthrough. And all you say is it will just fail, but give no reasons to back it up? Every person i've met who had an iphone wished it had some way of confirming your touch like my LG Dare does (vibration), so Blackberry came up with another idea. Verizon sucks eh? that's why their network is the best rated overall and is number 1 in customer support. Don't be upset that another company has come up with something good that's not even designed to compete with the Iphone but will be able to anyway.
by eldernorm October 8, 2008 11:43 AM PDT
Zacm05,
Right on. I see these people putting down Apple but its usually bogus issues. Like the issue with security holes.... yea, so how many exploits have you seen? NONE. Hate Apple =fine, but trolling is a serious offense. LOL :-)

One last thought. Software updates. Apple has the ability to keep making things new with software updates. Phones in the past were (much like today) buy it and own it. PERIOD. Upgrade to a new phone but what you get with a phone is usually it.
OH yea, Apps store, woot woot. :-)

en
by TommyTech75 October 8, 2008 8:19 PM PDT
I love the blind and raging love of iPhone by Zacm05. No fact, just passion. Well...I'm glad to see you're happy with your $200 2G phone, that aspires to be 3G in the future after a few software updates..

Speaking of copying features....

Good luck to Apple, as they aspire to "copy" RIM's push technology for email and applications. I enjoyed the iPhone 3G announcement, when they announced that "Apple" was revolutionizing mobile with "their" push technology. Later they sent an apology note out to all MobileMe subscribers (including myself), explaining that they do not have "push" email and that they will stop using the word "push". I think it is note worthy that RIM has been doing push email for years. Additionally, the use case for "push" that Apple cited was for consumer IM. Currently, iPhone doesn't have any push enabled IM clients. Meanwhile (again), RIM has push enabled IM clients already available (AIM, ICQ, Windows Live, Yahoo, Google, and even BlackBerry Messenger).

Who's copying who?

My personal take....iPhone is a "good" device, with "great" marketing! BlackBerry is, and always has been, a great device.
by poo_poo_iPhone October 16, 2008 7:54 PM PDT
Well first off iPhag, Apple stole the whole touch screen idea from LG. If you do your research, you will see that the LG Prada was out WAY before that piece of crap iPhone. Put that in your iPipe and smoke it. iPhone = novelty.
by iLap October 30, 2008 9:05 AM PDT
Diversity,
I had an iPhone for a year before the screen stopped working. The iPhone is an awesome product except the phone portion along with the network it's on. Not being able to receive or send picture messages is a disappointment for me. Causing feedback on any open speaker I was around, or while inside my emergency vehicle, causing the PA to go off with heavy static was VERY annoying. So instead of going back for the iPhone 3G, I have decided to possibly get an iPod Touch instead, for about the same features the iPhone has except the phone portion. I would then go back to Verizon when the new BB Storm comes out. Verizon does have the best reliable reception without interfering with open speakers. I wasn't much into BB's, but with the Storm coming out, I am sold so far, despite it lacking WiFi. I am not a suck up to any particular company, only to great products and services I THINK are worth my money. BTW, some of these comments are HILARIOUS!!!
by sflocal October 7, 2008 10:59 PM PDT
Where are the people screaming and whining about this particular phone being exclusive to another carrier? What? Just pick on that "other" company only?
Hypocrites!
Reply to this comment
by AppleSuxLeo October 7, 2008 11:24 PM PDT
Has a clickable screen which is a great idea. Doh ! Apple didn`t think of that. Also records very nice video quality and looks much more substantial than the iPhony. And best of all...it doesn`t look like the iPhony , and has better looking icons. This will create quite a STORM. Kudos to BB for a replaceable battery and memory slot. Apple ? Doh !
Reply to this comment
by dest77 October 7, 2008 11:29 PM PDT
I'm excited about the prospect of the new touch Blackberry. I hope Verizon doesn't muck it up by their normal charging for every feature this time. They may have the best connectivity but they often leave customers less than satisfied when it comes to access to features built into their version of manufacturers phones.
Reply to this comment
by prasad_dude October 7, 2008 11:49 PM PDT
Hey i am impressed but theres no wi-fi, isnt that a blunder by Blackberry? They could have wiped off the competition (until HTC Touch HD - with 5 mp) arrives.
Reply to this comment
by dkknightmd October 8, 2008 8:55 AM PDT
Too bad the Touch HD will not be coming to the states no time soon
by omorrow15 October 8, 2008 1:57 PM PDT
Unfortunately the Touch HD will not be coming to the US. Saw an article a couple of days ago where they announced via Twitter that they took too long getting started for US deployment and won't be releasing that phone over here. Apparently they have other phones they're excited about for US, not that I want Microsoft on my phone AT ALL. Great thing about this Blackberry is that I get to keep my Verizon account which costs similiar to AT&T smartphone plans but with better coverage, speed, and service.
by Chuckii Booker October 8, 2008 12:03 AM PDT
Until i can get my hands on it and really see what it does, the iPhone is still king in my book. Wow, no wifi??????? sheesh
Reply to this comment
by iroq321 October 8, 2008 10:18 AM PDT
"Wow, no wifi??????? sheesh"

How about: no video camera??????? sheesh.
How about: no multi-media messaging??????? sheesh.
How about: no removal battery??????? sheesh.
How about: no expandable memory??????? sheesh.
How about: NO 3G??????? SHEESH.

if a phone without all those BASIC phone features "is still king", the storm definitely has "king" potential.
no wi-fi shouldn't be a deal breaker in comparison.
rag on the ONE feature that is missing to make you feel better, gotta love it.
you iPeople kill me.
by random truth October 8, 2008 3:29 PM PDT
iroq321 has no clue what he talking about does he. ok lets debunk
How about: no video camera??????? sheesh.
their is a video camera. Just you need an app to record the video ahem appstore or cydia.
How about: no multi-media messaging??????? sheesh.
is email good enough? Their I can send any format I want.
How about: no removal battery??????? sheesh.
true but it has great battery life. Really who needs more than 5-10 hours of talk time and it charges by usb or any other ipod accesory.
How about: no expandable memory??????? sheesh.
Your omitting the fact of how much it has. 8 gb or 16 gb internally.
How about: NO 3G??????? SHEESH.
It has 3g what do you not understand about iphone 3g?

Now my own points
only 128 MB flash memory to start with? sheesh
no 128 mb of ram? sheesh
no multitouch? Sheesh
No 500 mhz processor? Sheesh
No seperate 3d graphics processor? Sheesh
No jailbreak? sheesh
0.5 inches thick? sheesh
No 3.5 mm headphone jack? Sheesh
No $0.99 over the air music downloading? Sheesh (verizons songs cost 1.99-2.99 and you cant play them on your computer)
No youtube? Sheesh
The software has to be approved by verizon? Sheesh
See I can go on and on. And the sheesh thing is very annoying
by mtndude99 October 8, 2008 12:36 AM PDT
This reminds me of Microsoft and the Zune. (I know- "whats a Zune?) Everyone thought it was going to be the "ipod killer". Its not that I think a better phone than the iphone can't be invented. Of course it could. It's just so disappointing that these industry leaders like RIM who had a HUGE advantage over a small company like Apple who wasn't even in the phone business 2 years ago, can't innovate their way out of a paper bag. Th Zune is a joke. This copycat phone will not be a game changer either. The build quality of blackberries alone is ultra cheepo. They need to reinvent themselves (as does microsoft) if they intend to compete.
Reply to this comment
by bjbumgarner October 8, 2008 6:21 AM PDT
How can you call Apple a small company? They have nearly 3 times the number of employees and 4 times the revenue of RIM. I know RIM has been in the phone business a longer but Apple has been around the block a few times when it comes to research and development of new products i.e. the ipod etc. I am very interested in the iPhone but I am hesitant to leave verizon due to the good coverage in my area and the incentives they offer to existing customers to renew their contract. I am going to be interested in the storm as a option that verizon has to offer to compete with the iPhone. No WIFI is a big turn off and I'm curious if the web browser is going to be any different from the other blackberry browsers. I love the fact that on the iPhone the internet looks like the internet.
by flipyafareal November 6, 2008 6:35 AM PST
It uses the webkit browser, the same one the iPhone uses.
by hawaiiinsomniac October 8, 2008 1:09 AM PDT
I am sure a lot of people will purchase this phone (those who love Verizon), but personally I don't really understand about iPhone killers and such. Everyone has different needs. I noticed some people were happy about iTunes syncing... (note that it will only sync songs within your playlist that do not have iTunes DRM, basically the songs you imported via CD and those purchased from iTunes Plus, or Amazon). I'm sticking to my iPhone... it works overseas and I haven't had any problems with 3G... except in Morocco.. Thank goodness for WiFi...

I will stop by a Verizon store though and play with the mobile... it'd be fun to try it out and see...
Reply to this comment
by cyberbian October 8, 2008 2:32 AM PDT
It will help keep Blackberry from loosing it's market, which I think, is the whole objective.
Does it have the traditional Blackberry magic to give it an advantage in market, or is it just a life preserver for the Blackberry loyalist? This is the unanswered question.

If they have forsaken the power miserlyness, then they will pay for their trendyness.
Reply to this comment
by saratoga808 October 8, 2008 3:20 AM PDT
I passed on the iphone because I love Verizon coverage. I believe the wait may well be rewarded. its loaded, its international, SD slot! FLASH AND VIDIO, its going to be the business tool people have been wanting for on a service that works. Price? If they can sell this for 299.00 with acctivation it will be a BIG hit. That would be the sweet sopt.
Reply to this comment
by mrluckyg October 8, 2008 4:31 AM PDT
atleast it has landscape keyboard..isnt.
Reply to this comment
by lawan35 October 8, 2008 4:55 AM PDT
looks like it going to be a really neat phone I love blackberry but now I am going to try a different phone soon. I hope I dont regret it. Go Blackberry
Reply to this comment
by jazzmandan October 8, 2008 5:21 AM PDT
At least it's obviously not targeted at the iPhone market so we can avoid all the comparisons. It's just a smarter phone and not a in-our pocket computer platform like the iphone.

I look forward to my old BB dying so I can get this from my company and put this in the draw too.
Reply to this comment
by ruralAmerica October 8, 2008 5:38 AM PDT
Big mistake not to include Wi-Fi. If you live in a rural area without cell coverage, it's essential to be able to use your Wi-Fi network.
Reply to this comment
by GCNDoug October 8, 2008 12:14 PM PDT
Everyone that is complaining about Wifi is retarted! In the states you can only get this phone through Verizon and YOU HAVE TO HAVE A BLACKBERRY PLAN! Which means you will ALWAYS be connected to their FAST network anyway. Wifi would only increase the price!
by AppleSuxLeo October 8, 2008 12:18 PM PDT
If you are out in the sticks that far , you should move ;)
by omorrow15 October 8, 2008 2:00 PM PDT
And if you're using WIFI at home on your phone, you should probably spend the money this phone will cost and buy a cheap computer to use..better experience, eh? Skype for voice calls too. Doubt you'll get WIFI coverage out in the fields.
by eastonharvey November 3, 2008 1:17 PM PST
morons... wifi is always a faster connection than even the super-hyped acronym 3G. defiantly a step backwards not offering a built in wifi device.
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