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July 25, 2008 6:05 AM PDT

Work stress? You're not alone, CDC says

by Steve Tobak
  • 2 comments

(Credit: Steve Tobak)

If you could push a button to lose weight, would you do it? Sure you would. That's why diet and nutrition crazes are so popular.

If you could take a pill and improve some part of your physique or become smarter, would you take it? Of course. That's why we see so many ads on TV and the Internet for that kind of crap.

What? Too smart to believe a pill can really do those things? That's cool. How about signing up at the local health or fitness club. Or buying self-help books. We're joining clubs and buying books in record numbers. But we're still not getting any thinner or happier.

Our society is obsessed with quick fixes. But that doesn't change the sad fact that quick fixes don't work. And nowhere is that more evident than in the workplace.

According to a publication from the Centers for Disease Control's National Institute for Occupational Safety and Health called "Stress...at Work": "The nature of work is changing at whirlwind speed. Perhaps now more than ever before, job stress poses a threat to the health of workers..."

The report goes on to quote a number of studies:

According to Northwestern National Life, 40 percent of workers report their job is "very or extremely stressful" and one-fourth of employees view their jobs as the No. 1 stress in their lives.

According to the Families and Work Institute, 26 percent of workers report they are "often or very often burned out or stressed by their work."

According to a survey by Yale University, 29 percent of workers report they feel "quite a bit or extremely stressed at work."

The data is sobering, if not downright depressing.

(Credit: Steve Tobak)

The Bureau of Labor Statistics reports that there are currently about 146 million workers in America. That means at least 40 million of you are really stressed at work. Is it comforting to know you're not alone? No? Then you're probably not going to like this either. There's no quick fix. If there were, you'd all be doing it and the numbers would be going down instead of up. I mean, that's what a quick fix is, right? Quick.

Still, there is hope. The technology industry employs a technique called the scientific method. We postulate ideas--based on observation--then test them to see if they're true. A painstaking, iterative process, to be sure. But it works. When you troubleshoot problems with your computer and other gadgets, you're employing the same method, although you might not realize it.

You can employee the same logical methods in resolving the workplace issues that are stressing you out. But first you have to give up the quick fixes and make a real commitment to deal with and resolve your issues. You can't just go through the motions.

You can start by checking out these posts to see if any of the subjects resonate with you. No, they're not quick fixes, but as I said, there really aren't any. These posts offer insight and methodical steps that will set you on the right path.

1. Are you creating your own workplace stress?
2. Recognizing and preventing burnout
3. How are you doing?
4. Dealing with workplace conflict
5. How to manage a crisis, any crisis
6. The back-to-work blues
7. Conquering your fear of public speaking
8. Why you need to take risks
9. The secret to finding a great job
10.Do you have a dysfunctional workplace?

Bottom line
When you're trying to deal with workplace issues, the three most important things to realize are:
1. Nobody has all the answers.
2. There are no quick fixes.
3. By employing an intelligent, methodical approach, you can get to the bottom of whatever it is that's stressing you out and can initiate changes that will help.

Trust yourself; you can do this.

April 15, 2008 6:05 AM PDT

Recognizing and preventing burnout

by Steve Tobak
  • 4 comments

I don't know about you, but I've experienced job burnout, and it isn't pleasant.

In case you're not acquainted with this somewhat poorly understood phenomenon, burnout is sort of a workplace version of depression. You know, you used to whistle while you worked, and now you'd rather get a root canal than get out of bed to go to work.

Burnout is bad news. If you're not aware that your work stress and frustration have reached the boiling point, you can find yourself in a near-constant state of irritability or anxiety. You might end up doing things you'll later regret and damaging your career or your personal life.

In addition to high-stress jobs like emergency workers, air traffic controllers, and doctors, I was surprised to find that high-tech professionals are prone to burnout, according to a number of studies.

There are three things you need to know about burnout: how to recognize it, what to do about it, and how to avoid it.

How to recognize burnout
This is not rocket science. If you complain about your boss or have an ongoing feud with the jerk in the cubicle next door, that's not burnout. If you used to enjoy or at least tolerate your job, but now you're constantly stressed and frustrated, and there doesn't seem to be an end in sight, then you're probably experiencing burnout.

If you recently took a swing at your boss, then you've been there for a while.

What to do about burnout
Again, not rocket science. It's like peeling an onion. First, take a vacation. That's right; you have to try this old standard first. Get some perspective, and see if that helps. Try to determine the source of your stress, and change it--transfer to a different group, ask for a raise, whatever.

If that fails, then get out. I'm not kidding. You can figure out what went wrong and psychoanalyze yourself later. There's just too much at stake. Find yourself another job, take a break, if you can afford to--whatever it takes. Just get out. Get some distance and perspective, put yourself back together, and start over.

How to avoid burnout
Avoiding burnout usually comes down to recognizing the source. If it's an individual or a one-off thing, then it's probably not going to become a chronic problem. If it's a company, then switching companies might do the trick. If it's your profession, then it's time to consider a different one.

Times of crisis often lead to the discovery that you might be on the wrong path. Sure, it's tough, especially if you've put a lot into your career, but it happens. What's worse: changing careers or being miserable for the rest of your life and ending up a bitter old person?

Bottom line
Burnout happens. It happens in high-stress jobs, and it happens in the high-technology industry. Sure, your job is important. But your career and your personal life are more important. Staying in a job where you're burning out may earn you a few paychecks, but it may cost you far more in the long run.

April 2, 2008 6:05 AM PDT

Are you creating your own workplace stress?

by Steve Tobak
  • 15 comments

Quick, by a show of hands, how many of you have workplace stress? Almost everybody, great.

Now, how much of that stress do you think is self-imposed? What, no hands?

Well, I'm not surprised, but you may be in for a shock.

You see, most people make their own stress. Why do they do it? How should I know? I'm not a shrink. I'm just here to tell you that a lot of it is self-imposed.

... Read more
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About Train Wreck

Steve Tobak is a marketing consultant and former chip industry executive. Train Wreck provides insight into dysfunctional corporate behavior, among other things. When he's not airing the industry's dirty laundry, Steve likes to hang around the house, make believe he's working, and drive his wife crazy. Find out more at www.invisor.net or email Steve at trainwreck@invisor.net. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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