Train Wreck

Read all 'Workplace' posts in Train Wreck
August 21, 2008 9:18 AM PDT

Survey links CEO approval to stock performance

by Steve Tobak
  • 3 comments

Updated August 21, 2008 at 11:02 AM PST with comments from Glassdoor's CEO.

Glassdoor.com uses an online questionnaire so employees can rate their companies and CEOs. I took the questionnaire. It's all the usual stuff, like what do you think of the leadership abilities and competence of senior management, would you recommend your company as a place to work, that sort of thing.

I thought it would be interesting to track the stock performance of the

public companies with CEOs that had the highest approval ratings versus those with the lowest approval ratings.

Guess what I found?

Over the past five years, shares of all the companies whose CEOs had the highest approval ratings were in the black, while shares of all the companies whose CEOs had the lowest approval ratings were either in the red or flat. We're talking 8 of 8 in the black, 8 of 8 in the red or flat.

What does that tell you?

First, that we live in America, the great land of greed and capitalism. If you're stock is in the money, the CEO's a god. If your options are under water, he's a dog. And don't flame me, it's what employees had to say, not me. But for what it's worth, I don't think that's a bad thing. ... Read more

August 18, 2008 10:28 AM PDT

Making sense of reorgs

by Steve Tobak
  • 4 comments

Many technology industry executives are surprisingly inept when it comes to planning and executing reorganizations effectively.

One of the most evident signs of dysfunctional executive management is reorg-du-jour (reorganization of the day, for those who didn't take French in high school). Nothing is more disruptive or counterproductive to the effectiveness of an organization than frequent reorganizations.

Not to pick on Yahoo, but the frequency, if not the execution, of its notorious reorgs has almost certainly contributed to its talent exodus and loss of productivity at a time when it can scarcely afford it.

That said, reorganizations go hand-in-hand with changes in corporate and product objectives and strategy that are often implemented to meet an ever-changing competitive landscape. To that extent, they can be critical to business success, if done correctly.

When do reorganizations make sense and when are they frivolous and disruptive? How can they be executed to minimize productivity disruption and worker frustration? Here's an insider's perspective on organizational change in two parts. First we deal with "how," then we deal with "when" and "why." ... Read more

August 14, 2008 6:05 AM PDT

Meetings suck, but they don't have to

by Steve Tobak
  • 17 comments

What is it about meetings that brings out the worst in otherwise reasonable and intelligent people? Is it an opportunity to childishly engage and disrupt others? Or perhaps it's a chance to demonstrate animalistic dominance. Who knows.

All I do know is, for companies to operate effectively, executives, managers, and key employees need to know how to run effective meetings. Meetings are how conflicts are resolved and plans are agreed upon. They are how critical strategic and operating processes are developed, managed, and to some extent, executed.

Conversely, ineffective meetings result in lost productivity and frustration. They can also be a sign of a dysfunctional workplace, which can result in operating failure.

In my experience technology managers and executives are so inept at conducting effective meetings you'd think it's rocket science or a rare genetic trait. I have no idea why that is. ... Read more

August 6, 2008 6:05 AM PDT

The alternative-energy bubble

by Steve Tobak
  • 24 comments

What do you get when you mix Al Gore, global warming, whacky environmentalists, skyrocketing oil prices, lots of venture funding, and irrational exuberance? An alternative-energy bubble.

What, you don't believe that there's an alternative-energy bubble? Then you're just not paying attention. It may not be the biggest bubble in the history of technology--yet. And it may not be ready to burst--yet. But it's a bubble, all right. All the signs are there.

In solar energy alone, hundreds of millions of dollars of venture funds have been poured into the likes of Nanosolar, SoloPower, OptiSolar, HelioVolt, eSolar, SolFocus, Solel, Miasole, GreenVolts, Hydro Green, Infinia, Sopogy, Cyrium, SkyFuel, BrightSource Energy--the list goes on and on.

All the usual suspects are in the game: big-name venture capital firms, investment banks, private-equity firms, energy companies, technology companies, individual investors, a new batch of investment companies focused primarily on energy, and even a hedge fund or two.

There are lots of recognizable names, as well, including Google founders Larry Page and Sergey Brin, Microsoft founder Paul Allen, and Sun Microsystems founder and ex-Kleiner Perkins partner Vinod Khosla.

... Read more
July 25, 2008 6:05 AM PDT

Work stress? You're not alone, CDC says

by Steve Tobak
  • 2 comments

(Credit: Steve Tobak)

If you could push a button to lose weight, would you do it? Sure you would. That's why diet and nutrition crazes are so popular.

If you could take a pill and improve some part of your physique or become smarter, would you take it? Of course. That's why we see so many ads on TV and the Internet for that kind of crap.

What? Too smart to believe a pill can really do those things? That's cool. How about signing up at the local health or fitness club. Or buying self-help books. We're joining clubs and buying books in record numbers. But we're still not getting any thinner or happier.

Our society is obsessed with quick fixes. But that doesn't change the sad fact that quick fixes don't work. And nowhere is that more evident than in the workplace.

According to a publication from the Centers for Disease Control's National Institute for Occupational Safety and Health called "Stress...at Work": "The nature of work is changing at whirlwind speed. Perhaps now more than ever before, job stress poses a threat to the health of workers..."

The report goes on to quote a number of studies:

According to Northwestern National Life, 40 percent of workers report their job is "very or extremely stressful" and one-fourth of employees view their jobs as the No. 1 stress in their lives.

According to the Families and Work Institute, 26 percent of workers report they are "often or very often burned out or stressed by their work."

According to a survey by Yale University, 29 percent of workers report they feel "quite a bit or extremely stressed at work."

The data is sobering, if not downright depressing.

(Credit: Steve Tobak)

The Bureau of Labor Statistics reports that there are currently about 146 million workers in America. That means at least 40 million of you are really stressed at work. Is it comforting to know you're not alone? No? Then you're probably not going to like this either. There's no quick fix. If there were, you'd all be doing it and the numbers would be going down instead of up. I mean, that's what a quick fix is, right? Quick.

Still, there is hope. The technology industry employs a technique called the scientific method. We postulate ideas--based on observation--then test them to see if they're true. A painstaking, iterative process, to be sure. But it works. When you troubleshoot problems with your computer and other gadgets, you're employing the same method, although you might not realize it.

You can employee the same logical methods in resolving the workplace issues that are stressing you out. But first you have to give up the quick fixes and make a real commitment to deal with and resolve your issues. You can't just go through the motions.

You can start by checking out these posts to see if any of the subjects resonate with you. No, they're not quick fixes, but as I said, there really aren't any. These posts offer insight and methodical steps that will set you on the right path.

1. Are you creating your own workplace stress?
2. Recognizing and preventing burnout
3. How are you doing?
4. Dealing with workplace conflict
5. How to manage a crisis, any crisis
6. The back-to-work blues
7. Conquering your fear of public speaking
8. Why you need to take risks
9. The secret to finding a great job
10.Do you have a dysfunctional workplace?

Bottom line
When you're trying to deal with workplace issues, the three most important things to realize are:
1. Nobody has all the answers.
2. There are no quick fixes.
3. By employing an intelligent, methodical approach, you can get to the bottom of whatever it is that's stressing you out and can initiate changes that will help.

Trust yourself; you can do this.

April 23, 2008 6:05 AM PDT

Being your own IT person sucks

by Steve Tobak
  • 31 comments

Compaq Portable II, c. 1986

(Credit: Oldcomputers.net)

Believe it or not, my high-tech career began using punch cards and card readers to enter data into an IBM mainframe computer. When we got keyboards and monitors, we used them to enter what we called "card images."

As a chip designer in the '80s, I used GE Calma, Apollo, Daisy, Valid, and Mentor workstations. I had to know a whole smorgasbord of platforms and operating systems. I don't know how I did it. Guess I had a lot more brain cells back then.

... Read more
April 15, 2008 6:05 AM PDT

Recognizing and preventing burnout

by Steve Tobak
  • 4 comments

I don't know about you, but I've experienced job burnout, and it isn't pleasant.

In case you're not acquainted with this somewhat poorly understood phenomenon, burnout is sort of a workplace version of depression. You know, you used to whistle while you worked, and now you'd rather get a root canal than get out of bed to go to work.

Burnout is bad news. If you're not aware that your work stress and frustration have reached the boiling point, you can find yourself in a near-constant state of irritability or anxiety. You might end up doing things you'll later regret and damaging your career or your personal life.

In addition to high-stress jobs like emergency workers, air traffic controllers, and doctors, I was surprised to find that high-tech professionals are prone to burnout, according to a number of studies.

There are three things you need to know about burnout: how to recognize it, what to do about it, and how to avoid it.

How to recognize burnout
This is not rocket science. If you complain about your boss or have an ongoing feud with the jerk in the cubicle next door, that's not burnout. If you used to enjoy or at least tolerate your job, but now you're constantly stressed and frustrated, and there doesn't seem to be an end in sight, then you're probably experiencing burnout.

If you recently took a swing at your boss, then you've been there for a while.

What to do about burnout
Again, not rocket science. It's like peeling an onion. First, take a vacation. That's right; you have to try this old standard first. Get some perspective, and see if that helps. Try to determine the source of your stress, and change it--transfer to a different group, ask for a raise, whatever.

If that fails, then get out. I'm not kidding. You can figure out what went wrong and psychoanalyze yourself later. There's just too much at stake. Find yourself another job, take a break, if you can afford to--whatever it takes. Just get out. Get some distance and perspective, put yourself back together, and start over.

How to avoid burnout
Avoiding burnout usually comes down to recognizing the source. If it's an individual or a one-off thing, then it's probably not going to become a chronic problem. If it's a company, then switching companies might do the trick. If it's your profession, then it's time to consider a different one.

Times of crisis often lead to the discovery that you might be on the wrong path. Sure, it's tough, especially if you've put a lot into your career, but it happens. What's worse: changing careers or being miserable for the rest of your life and ending up a bitter old person?

Bottom line
Burnout happens. It happens in high-stress jobs, and it happens in the high-technology industry. Sure, your job is important. But your career and your personal life are more important. Staying in a job where you're burning out may earn you a few paychecks, but it may cost you far more in the long run.

April 2, 2008 6:05 AM PDT

Are you creating your own workplace stress?

by Steve Tobak
  • 15 comments

Quick, by a show of hands, how many of you have workplace stress? Almost everybody, great.

Now, how much of that stress do you think is self-imposed? What, no hands?

Well, I'm not surprised, but you may be in for a shock.

You see, most people make their own stress. Why do they do it? How should I know? I'm not a shrink. I'm just here to tell you that a lot of it is self-imposed.

... Read more
March 24, 2008 9:21 AM PDT

Who do you trust in the Internet age?

by Steve Tobak
  • 6 comments

My last post - Don't be a sucker when it comes to stocks - ruffled quite a few feathers among investors of a certain stock. There were comments and emails - mostly calling into question my journalistic integrity - but a few of them also told detailed stories about the company's situation. That's today's topic.

Just like people, every company, every stock, has a story, and everybody tells it differently. In each story there are facts, an anecdote or two, and of course, opinions. Some of them are so fascinating that people write articles, entire blogs, or even books about them.

But when you're considering joining or investing in a company, or buying a product, how do you know which stories to believe? Everybody's famous in the Internet age, so how do you know what information to base your decision on. It's harder than you think. ... Read more

March 4, 2008 9:42 AM PST

Get some perspective

by Steve Tobak
  • Post a comment

My in-laws were in town this past weekend, escaping the Wisconsin snowstorms for a few sunny days in Silicon Valley. Hanging out with them was a welcome break from all the usual nonsense we call day-to-day life.

It got me thinking about how infrequently we take a step back from our gadget-filled, workaholic lives to gain some perspective. How often do you ask yourself if you like what you're doing, if you're on the right track, or if you should be doing anything differently?

The same goes for companies. After all, companies are made up of people. Executives and directors are people. How often do they step back and assess the company's technology, products and services, and strategy with respect to the competition? ... Read more

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About Train Wreck

Steve Tobak is a marketing consultant and former chip industry executive. Train Wreck provides insight into dysfunctional corporate behavior, among other things. When he's not airing the industry's dirty laundry, Steve likes to hang around the house, make believe he's working, and drive his wife crazy. Find out more at www.invisor.net or email Steve at trainwreck@invisor.net. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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