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July 1, 2009 6:23 AM PDT

Is Twitter freaking out over 'tweet' trademark?

by Caroline McCarthy
  • 16 comments

Is Twitter getting possessive of its own name? Maybe.

A developer building an application using Twitter's API was told via e-mail that Twitter took issue with the user interface of his application, allegedly very similar to Twitter's own, as well as his use of the word "tweet" in the application's name.

The developer forwarded the e-mail to TechCrunch: "Twitter, Inc., is uncomfortable with the use of the word Tweet (our trademark) and the similarity in your UI and our own."

Uh-oh. If Twitter is staking a claim to the word "tweet," that could mean a problem for TweetDeck, TweetMeme, PoliTweets, and some of the other extremely popular businesses built atop Twitter.

A few things to keep in mind here. One, the developer was also creating a service that looked a lot like Twitter, the TechCrunch post explains, which means that the use of the word "tweet" may really have been less important than the e-mail made it out to be. Second, it's a personal e-mail coming from a Twitter employee--not a company representative or executive--which means that it may not be perfectly aligned with the company's official stance on things.

(Case in point: A Twitter investor hinted to The New York Times that the company would be making money with virtual coupons. One of Twitter's co-founders said in a comment on a blog that the investor was "brainstorming on his own.")

But the tech industry does have a history of getting into one skirmish after another over names similar to their trademarks. Several years ago, Apple started sending cease-and-desist letters to some third-party equipment companies and fan blogs that were using the word "pod" in their names. Google, too, has taken issue with the word "googling" being used as a generic verb.

And as TechCrunch points out, Twitter has filed for a trademark on the word "tweet." On the other hand, being possessive of this term (which, it goes without saying, has been a dictionary word for centuries) might not be the smartest strategy, if Twitter indeed wants to be a Digital Age communication standard "like electricity," as one executive said last month. So we'll see how this one unfolds.

UPDATE at 11:49 a.m. PT: Twitter co-founder Biz Stone has, as the company's executives often do when there's a rumor flurry about something Twitter's doing, put up a blog post to clarify. The answer, not surprisingly, is that these things are handled on a case-by-case basis.

And "tweet" is not a target, he said.

"We have no intention of 'going after' the wonderful applications and services that use the word in their name when associated with Twitter," Stone assured readers. "In fact, we encourage the use of the word Tweet."

It's more complicated when developers choose to use the word "Twitter," though it had been a dictionary word long before the microblogging company adopted the term.

"Regarding the use of the word Twitter in projects, we are a bit more wary although there are some exceptions here as well," Stone wrote. "After all, Twitter is the name of our service and our company so the potential for confusion is much higher. When folks ask us about naming their application with 'Twitter' we generally respond by suggesting more original branding for their project. This avoids potential confusion down the line."

April 17, 2008 2:00 PM PDT

Skeletons in the crimson closet: Facebook's latest Harvard scuffle

by Caroline McCarthy
  • 2 comments

This post was updated at 6:17 PM PT to correct the title of Aaron Greenspan's book.

Facebook founder Mark Zuckerberg never finished his stint as an undergraduate at Harvard, opting instead to move to Palo Alto and eventually become the world's youngest billionaire. But his days in Cambridge, Mass. continue to resurface, as allegations and accusations about Facebook's earliest days grow into ivy-covered drama.

The latest: Whether Facebook can really claim it owns the term "facebook." A former classmate of Zuckerberg's, having run into problems promoting a self-published book that uses the company name in the title, has petitioned to the U.S. Patent and Trademark Office to have the trademark cancelled.

Aaron Greenspan, a 2004 graduate of Harvard, has claimed ownership of the concept behind Facebook, based on a Web project he created in college called HouseSystem--a set of online resources for Harvard students including a feature called "The Facebook." And he deems the experience to be worth a read: Greenspan, who has run a small consulting and software company called Think Computer since the age of 15, wrote about it in Authoritas: One Student's Harvard Admissions and the Founding of the Facebook Era.

Now he claims that Facebook's trademark on the term "Facebook" has made it difficult for him to promote Authoritas, and on Tuesday petitioned to the U.S. Patent and Trademark Office to have it cancelled. Facebook Inc. originally filed for the trademark in February 2005.

Greenspan told CNET News.com that to his knowledge, neither Facebook nor its legal team has voiced concern over his use of the word "Facebook" as part of his book title. The problem, he said in an e-mail, is that he wanted to use Google's AdWords program to advertise Authoritas and Google wouldn't let him, claiming that "Facebook" is a trademarked term. "When I tried to explain the nuances of the situation," Greenspan continued in the e-mail, "(Google) denied my request for an exception."

Greenspan claimed that as part of HouseSystem, he was using the term "facebook" and "face book" as early as 2003, but in his petition he does not request that the trademark be turned over to him. Instead he argued that colleges' decades-old practice of publishing paper "facebooks" of their student bodies. "The wide general acceptance of the terms 'facebook' and 'face book' are indicative of their status as generic terms," he wrote in his petition to the USPTO, "and as such they do not qualify for the protections of a federal trademark."

Facebook is not commenting on the matter. But regardless of the USPTO's reaction to Greenspan's petition, the media surrounding HouseSystem and the trademark controversy will undoubtedly raise the profile of Authoritas.

And Aaron Greenspan is certainly press-savvy; while a student at Harvard and later at the helm of Think Computer, Greenspan occasionally made headlines in tech publications, including CNET News.com for identifying security flaws in products like Microsoft Exchange and payroll site PayMaxx. When he went public with his claims about Facebook, he scored a New York Times profile. He has the e-mails to prove correspondence with Zuckerberg back in their Harvard days, but as with many ideas that emerge in dorm rooms rather than boardrooms, details over their actual inception are fuzzy.

According to Greenspan, the social network on HouseSystem pre-dated both Zuckerberg's Facebook project and its former rival ConnectU, whose founders Cameron Winklevoss, Tyler Winklevoss, and Divya Narendra first started seeking legal action against Facebook in 2004. ConnectU had employed Zuckerberg as a programmer, and alleged that he pilfered the start-up's business plan and code in order to found Facebook on his own.

The ConnectU legal tiff continues to drag on, though it is reportedly close to a settlement. Greenspan, meanwhile, has not sought action over Facebook's intellectual property, choosing instead to make known his claim with a tagline on Think Computer's Web site: "Inventors of The Facebook. Authors of the impossible."

But Greenspan said he wants to get beyond the who-built-Facebook tangle. "Being told that I can't advertise my book in a reasonable, justified and completely legal manner is akin to denying my right to 'move on,'" he said in an e-mail, "and moving on is something I would very much like to do with my life. I have bigger and better things to work on."

January 16, 2008 12:59 PM PST

'Scrabulous' debate may rewrite the rules of the game

by Caroline McCarthy
  • 29 comments

"I'll go on a hunger strike!"

So said one adamant Facebook user in the wake of the news that game manufacturers Hasbro and Mattel were trying to do something about the wildly popular, unquestionably addictive online game known as Scrabulous.

The game, which rose to fame when its creators turned it into an embeddable Facebook application, is a word game that's a whole lot like the classic board game Scrabble. It uses a playing board with "bonus" spots just like Scrabble. In fact, the rules are identical to Scrabble's.

The companies in charge of the "real" Scrabble, for obvious reasons, aren't happy.

Game companies Hasbro, which distributes Scrabble in North America, and Mattel, which is responsible for its overseas trademarks, have reportedly asked Facebook to remove the game from its application directory. And you can tell it's a serious legal matter because nobody's talking.

Facebook declined to confirm the report, and it said that it has not yet issued any kind of statement about Scrabulous; representatives from Hasbro did not respond to calls for comment.

The similarities between Scrabble and Scrabulous are crystal-clear, and it's a no-brainer to see why Hasbro and Mattel are miffed. To add to that, Scrabulous serves up advertisements, which means that its creators are making money off the concept. But what the game companies really ought to do is take a step back and realize that they can use Scrabulous to their advantage--without removing the viral game from Facebook.

Fans of Scrabulous, for one, aren't happy about the takedown news. On Facebook, an unofficial group called "Save Scrabulous" is growing fast, with more than 7,000 users at last count (and 5,000 hours before.) Its members, including the aforementioned "hunger striker," are livid.

"Leave Scrabulous alone!" one of them posted in the group's message board, a thinly veiled allusion to the "Leave Britney Alone" viral video.

Others were more visceral: "I've burnt my Scrabble board in protest!" one exclaimed.

A game of Scrabulous on Facebook.

(Credit: Scrabulous)

Scrabulous is the creation of two brothers in India, Jayant and Rajat Agarwalla, who founded Scrabulous.com in 2006. When Facebook launched its developer platform in May, the Agarwallas soon transformed their Scrabble spin-off into an application designed for the social network, and it caught on like wildfire. More than 2 million Facebook members are active Scrabulous users, and several hundred thousand of them play the game each day.

It was a catch-22 for the Agarwallas. The "Scrabulous guys" became Facebook celebrities, but the exposure meant that they were much more visible--and so were the obvious similarities between Scrabble and Scrabulous.

"It wouldn't be an issue if Scrabulous weren't so popular, right?" observed Darren Herman, director of digital media for marketing firm The Media Kitchen. It's the sheer mass of Facebook Scrabulous users that have made it a high-profile case as well as an inevitably ugly situation, if the game is indeed taken down. "We're seeing the power of social media in its early days. Since we're still trying to figure out the rules of the game, no pun intended, these types of issues are bound to arise."

In other words, according to Herman, the debate over Scrabulous is indicative of the fact that the world--or at least certain mainstays of the game industry--still hasn't quite figured out that a traditional course of action just doesn't always work on the Web.

"I don't think they are crazy to think this way," Darren Herman said when asked if Hasbro and Mattel are totally off base. "Scrabble came out in a time when everyone guarded their (intellectual property) tightly."

In the old order, a takedown notice may have been the only route. But this is the Web, and plenty of people have pointed out that Hasbro and Mattel are sitting on a marketing gold mine with Scrabulous. They have a gleefully addicted fan base, a machine for viral buzz (Facebook's platform), and the deep pockets to offer to buy Scrabulous outright--or at least strike an innovative advertising deal.

There's also no direct competitor. Neither Hasbro nor Mattel operates a Web-based, ad-supported version of Scrabble; video game manufacturer Electronic Arts owns the rights to electronic versions of the game, and it currently sells a PC game of Scrabble for about $20. (EA was not available for comment on the Scrabulous issue.) With Scrabulous, all three companies may be sitting on a marketing treasure trove.

Hasbro and Mattel might not get it. But the members of Save Scrabulous think that they do.

"Do these greedy fools not realize that they should be paying the creators of Scrabulous for all the damn fans of the game they created?" one angry Scrabulous fan from the United Kingdom asked on the group's "wall." He brought up a further point--that this is getting people excited about the musty old board game in a way they haven't in years. "It's like the music vids put on YouTube. It makes me buy tracks I never would have done, and frankly, before this game emerged, Scrabble was just something for rainy days in my childhood."

Another member of the group put it more concisely. "Scrabulous brought Scrabble back in style. They should be thankful."

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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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