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October 26, 2009 10:26 AM PDT

Facebook's 'share' buttons: Now with numbers

by Caroline McCarthy
  • 3 comments

Spot the Facebook sharing button on Cracked.com

(Credit: Facebook/Cracked)

Web publishers and blog owners have a new toy to play with: Facebook announced Monday that it has launched new "share" buttons with counters, much in the manner of Digg's iconic buttons and the third-party TweetMeme app for Twitter sharing.

Plus, there's more: Publishers installing Facebook share buttons can also get data back related to how many times that link has been shared, how many users have hit the thumbs-up "like" button or commented on shared versions of the story on Facebook, and how many people have clicked back to it through Facebook.

These Facebook "share" buttons had existed before, and the company said that more than 2 billion pieces of content are shared per week. But this is the first time that the counter and analytics have been available.

A post on the Facebook developer blog explains: "Anyone can add the Share button to their website with little to no technical experience, and style the button from a variety of options." Accessing the analytics however, requires a bit more coding know-how.

This could spell bad news for Digg, as Facebook's significantly bigger and more mainstream audience could make it a far more appealing choice for site owners that would prefer to display one prominent sharing button rather than two. As for Twitter, it doesn't actually own the app that powers the "retweet" buttons. A move like this from Facebook, however, could push it to think a bit harder about a partnership or acquisition--or hasten progress on that "retweet API" it has in the works.

Related speculation: When are we going to see a "most-shared" ranking from Facebook? That's when Digg's execs would really have to start sweating.

September 10, 2009 6:56 AM PDT

Google moves toward micropayments for newspapers

by Caroline McCarthy
  • 11 comments

With micropayments and transaction platforms a buzzworthy sector of the Web right now, it's no surprise that Google would want to get in on the game.

But Mountain View's pitch is a little bit different: the payment platform it plans to build, according to Harvard's Nieman Journalism Lab, is geared toward newspapers that want to charge for digital content.

Google's plans are detailed in a document the company sent to the Newspaper Association for America. The document, a response to a query from the association, also requested more information pertaining to paid-content models.

"While currently in the early planning stages, micropayments will be a payment vehicle available to both Google and non-Google properties within the next year," explained the document (PDF) posted Wednesday by Nieman Lab. "The idea is to allow viable payments of a penny to several dollars by aggregating purchases across merchants and over time. Google will mitigate the risk of non-payment by assigning credit limits based on past purchasing behavior and having credit card instruments on file for those with higher credit limits and using our proprietary risk engines to track abuse or fraud. Merchant integration will be extremely simple."

This is interesting, as Nieman Lab points out, because Google's plan aggregates payments into a bundle for processing, something that could potentially quell publisher concerns about transaction fees. The plan is very preliminary, obviously.

"The Newspaper Association of America asked Google to submit some ideas for how its members could use technology to generate more revenue from their digital content, and we shared some of those ideas in this proposal," according to a statement Wednesday from Google's PR department to Nieman Lab. "It's consistent with Google's effort to help publishers reach bigger audiences, better engage their readers and make more money."

Google's Checkout product, the online transaction service that would likely be the base for a micropayment system, has been around for a few years now. But it hasn't made a huge dent in far bigger competitor PayPal, and it's also been experiencing some big problems, as my colleague Tom Krazit reported Thursday.

It ought to be pointed out, of course, that Google has been the target of harsh criticism from the newspaper industry (as well as other sectors of the publishing business) for profiting from third-party content. Wall Street Journal editor Robert Thomson went so far as to call online news aggregators (not mentioning Google by name) "parasites or tech tapeworms."

Meanwhile, the payment platform that's been getting the most scrutiny and interest in the tech press these days has been, of course, Facebook's "credits" system. But while Facebook's pitch thus far has been toward nonprofits looking for small donations and game developers selling virtual goods, it's still impossible to discount the fact that Google's micropayments move could be aimed at staking a claim in the same territory.

Note: This post was expanded at 7:09 a.m. PDT. And on Friday morning, the Associated Press reported that Google was one of several tech companies, including IBM, Microsoft, and Oracle--that responded to the Newspaper Association of America request, though the AP story offered no details on those other companies' responses.

Originally posted at Digital Media
July 31, 2009 11:09 AM PDT

Teen sues Amazon: The Kindle ate my homework

by Caroline McCarthy
  • 83 comments

A 17-year-old from Michigan has filed a lawsuit against e-commerce powerhouse Amazon after it deleted a book he had purchased for his Kindle device.

The high school student, Justin D. Gawronski, filed suit in a Seattle court along with California resident Antoine J. Bruguier, and they are seeking class action status.

Amazon forcibly (and ironically) recalled copies of George Orwell's "1984" and "Animal Farm" earlier this month after it was revealed that they were unauthorized. Justin Gawronski's complaint alleges that he was reading "1984" as summer reading for an advanced-placement class and had to turn in "reflections" on each hundred pages. With the loss of the digital book, Gawronski claims his page count was thrown off and his notes were "rendered useless because they no longer referenced the relevant parts of the book."

Amazon has declined to comment on the lawsuit, which appears was first reported late Thursday by The Wall Street Journal's Digits blog.

While buyers received refunds for the recalled copies of the Orwell books, the fact that no advance notice was given threw many customers off and created an uproar against Amazon. The lawsuit, for one, alleges that Amazon did not make it clear enough to customers that remote book deletions were a possibility. It also alleges, as do critics, that the company violated its own terms of use.

"The power to delete your books, movies, and music remotely is a power no one should have," the lawsuit quoted Slate's Farhad Manjoo as saying in an opinion piece following the book deletions.

Amazon founder Jeff Bezos put out a public apology shortly after the fiasco unfolded, but it's not clear how the company's policies will (or won't) change in the future.

July 17, 2009 10:10 AM PDT

A Harvard homecoming for Facebook tell-all

by Caroline McCarthy
  • 2 comments

CAMBRIDGE, Mass.--Ben Mezrich's new book "The Accidental Billionaires," a dramatic and contested account of the early days of social network Facebook, is on the fast track to Hollywood.

But Thursday night's inaugural public event for the book, which first hit stores on Tuesday, was a humble affair well suited to this relatively quiet university town. Held in the Brattle Theatre, a basement-level space in a 120-year-old brick building just off Harvard Square, Mezrich was interviewed on a small stage by Scott Stossel, managing editor of The Atlantic Monthly, his onetime roommate, and a fellow Harvard alumnus.

"It's kind of cool, because the book is about two geeky, gawky kids who couldn't meet girls at Harvard, and we were two geeky, gawky kids who couldn't meet girls at Harvard," Mezrich joked to the audience. But the two writers have a crucial difference: Mezrich, whose last book "Bringing Down The House" was adapted into the movie "21," is inspired more by Hollywood thrillers than by the tactics of investigative journalism. Stossel's brethren in the media world, meanwhile, have been some of Mezrich's harshest critics.

"I believe clearly (that) what I do is nonfiction," Mezrich asserted onstage. "I interview sources, I get thousands of pages of court documents, I learn everything about the scene I'm going to write...it infuriates certain types of old-school journalists. They don't understand my style. My readers understand my style."

Criticism of Mezrich runs the gamut from disapproval over his penchant for scandal to outright accusations of fabricating the truth. "I think they're angry people," Mezrich said of his critics on Thursday. "Of course the industry's tough right now."

If you ask him, he says he's never had to "admit" to the use of composite characters and reconstructed dialogue and scenes because he's always disclosed them in the forewords of his books. "Accidental Billionaires" was under particular scrutiny long before its publication, largely because it's a book about Facebook founder Mark Zuckerberg told from the perspective of the people who have some of the most public beef with him.

"I knew Eduardo had an axe to grind," he says of Eduardo Saverin, the Facebook co-founder who had a legal falling-out with Zuckerberg and then served as one of the primary sources for "Accidental Billionaires" (and the only one whom Mezrich will confirm as a source). "It was easy to see right away that Eduardo was very angry with Mark, but I was fascinated."

One thing's for sure: it's all perfect fodder for the film industry. The book was optioned into a movie before Mezrich had written any more than a proposal, and he says he was literally handing chapters to screenwriter Aaron Sorkin as they were completed.

"I won't write a book that I don't think has movie potential," Mezrich said on Thursday evening. "If a book can't be a movie, it's very hard to make a living out of it."

Now, with director David Fincher ("Fight Club") reportedly at the helm, and production slated to begin later this year, it's all about the movie, which has the working title of "The Social Network." Mezrich says he believes the movie will be shot on location in Boston--tax laws passed recently in Massachusetts make it very friendly to filmmakers--but said he's not sure if Harvard will consent to let the film crew on campus. The 2007 Denzel Washington film "The Great Debaters" was the first movie in nearly two decades for which Harvard permitted on-campus filming; the previous one, 1979's "A Small Circle of Friends," was kicked off in mid-filming because it caused a commotion.

Walking around Harvard Square on Thursday, Cambridge wasn't visibly captivated by either the book or the movie. Harvard, after all, is an elite institution with countless notable alumni and dozens of movies set on its campus. And it's not clear just how much of a hit "Accidental Billionaires" has been in its first few days, since publisher Doubleday is not yet disclosing sales data. But the book briefly rocketed into Amazon's top 100, and on Friday morning "Accidental Billionaires" was hovering somewhere between 125 and 175 on the charts.

And bookstores near Harvard Square say it's been a fast local success. "It's selling well. Very well," chirped the woman who was staffing the information desk at "the Coop," the Harvard and MIT bookstore cooperative, when asked on Thursday afternoon. "There's local interest. Facebook is big, and it was two Harvard guys right here." She speculated that other local bookstores would have similar results to report.

A few blocks away, at the independent Harvard Book Store, an attendant behind the information desk stressed that "Accidental Billionaires" had only been in stores for a few days, but said "it's definitely selling." The Harvard Book Store was the host for Mezrich's event later that evening at Brattle Theatre, and the bookstore employee surmised, "I expect we'll sell a lot tonight."

Next to him, a second Harvard Book Store employee was on the phone, fielding one phone call after another from people who were interested in purchasing last-minute tickets for Mezrich's reading that night.

Things were quite different on Thursday afternoon at the Cambridge, 1 pizzeria on Church Street, a high-ceilinged, wood-paneled space that overlooks a cemetery and was playing songs by the Clash and Phoenix over its speakers. The restaurant features prominently in "Accidental Billionaires" as the restaurant where Zuckerberg originally tells Saverin about his idea for Facebook, but the staff wasn't yet aware of "Accidental Billionaires," let alone had they heard anything about movie location scouts poking their noses around.

"Of the 250 million people who use Facebook, 249 million of them know nothing of its origins. Silicon Valley is a very small, insulated community."
--Ben Mezrich, author

"Accidental Billionaires" has caused less of a splash in Silicon Valley, too, than some expected, likely because most of the scandal and gossip concerning Facebook's origins was already common knowledge to anyone who followed the course of the ConnectU v. Facebook legal battle over the site's intellectual property.

"There were definitely things that were told to me that I decided not to put in there," Mezrich told CNET News by phone on Friday, mentioning specifically the scene that depicts the events leading to Facebook executive Sean Parker's arrest for alleged cocaine possession, which Parker has called a "misunderstanding." "There were a couple things, certainly the Sean Parker scene where he's at the party...you don't really know what's going on there, and you might get sources telling you what went on there, and you've got to be careful with a scene like that."

Mezrich isn't concerned that the content of the book and movie won't be new and juicy enough for audiences. "Of the 250 million people who use Facebook, 249 million of them know nothing of its origins," he told CNET News. "Silicon Valley is a very small, insulated community."

And the real focus of "Accidental Billionaires" isn't Silicon Valley, it's the aspirational boy-genius narrative that has repeatedly captivated the author. Perhaps the most interesting part of Mezrich's onstage discussion with Stossel on Thursday night was how deep his interest in Facebook is ("I've been going on news programs and saying Facebook is the next step in human evolution," he told CNET News the next day). Mezrich speaks with passion and admiration for his protagonists because, as a self-professed "geeky, gawky kid who couldn't meet girls at Harvard," he sees their narratives as vicarious--a word he used multiple times in the event at Brattle Theatre--as the sort of dream he wished he could have lived at their age.

"If I see a young 22-year-old who has a Ferrari, I'm always wanting to hang out with him to find out why he has a Ferrari," Mezrich, who says he has wanted to be a writer since the age of 12 and used to display "hundreds" of publisher rejection letters on his wall, explained onstage at the interview.

But in his uber-meta quest to fulfill his professional dream by writing accounts of other nerdy outsiders achieving fortune and notoriety, Mezrich admits he has burned bridges--and not just with journalists who consider his tactics to be shady. While he has stayed very close with some of the subjects of his past books, he says that he is on shaky terms with others, and that contact with Eduardo Saverin was cut off a quarter of the way into the production of "Accidental Billionaires."

'"He was telling me the story, telling me the story, and then abruptly stopped telling me the story," Mezrich said, adding that it was right around when gossip blog Gawker posted leaked screenshots from his book proposal that effectively outed Saverin as one of his sources. "(Saverin and Facebook) were in the midst of a massive lawsuit, and I'm sure there were reasons he stopped talking to me...I got a letter from his lawyer (saying) that he's not talking to me anymore."

Then there's Mark Zuckerberg.

"I did not talk to Mark Zuckerberg," Mezrich told the audience at the Brattle Theatre on Thursday, reiterating the point that he makes in the introduction to "Accidental Billionaires." "I tried for a year. It was like 'Waiting for Godot,' almost talking to Mark and almost talking to Mark and in the end he was terrified of what I was going to write. He's very protective of himself, and he didn't have control of the story, and in a way I think the story is better this way."

He said that he has not heard from Zuckerberg, or from Facebook beyond its standard statements ("Every time I do a news event...they've already sent over their statement") but said very explicitly that neither Zuckerberg nor Facebook ever tried to pay him off to stop work on the book after an audience member at the Brattle Theatre reading asked if that had happened. He hasn't heard reactions from the ConnectU founders or Sean Parker, and he also told CNET News that he hasn't heard anything from Michael Moritz, the Sequoia Partners venture capitalist whom Parker, in Mezrich's narrative, likens to "a James Bond villain."

Meanwhile, he says he hasn't yet read Sorkin's screenplay or been privy to any details about casting. But with regard to the two young actors whose names have been whispered about as possible choices to play Zuckerberg, the author says he'd like to see them both cast.

"Personally, I think Michael Cera would make an awesome Mark Zuckerberg," Mezrich told CNET News on Friday, "and Shia LaBeouf would make an awesome Sean Parker."

June 30, 2009 10:00 AM PDT

'Accidental Billionaires' is deliberately careful

by Caroline McCarthy
  • 4 comments

This review contains some spoilers about the plot of "The Accidental Billionaires," but most of them are common knowledge to people familiar with Facebook's history.

(Credit: Doubleday)

There's a reason why there aren't more lurid tell-all books about Silicon Valley's entrepreneurial elite: Generally, their lives are kind of a yawn.

Author Ben Mezrich attempts to prove that Facebook founder Mark Zuckerberg is an exception to the rule in "The Accidental Billionaires," a testosterone-flavored tome of beach reading that hits stores on July 14. CNET News obtained an advance copy.

Telling the tale of Facebook's origins from late-night Harvard dorm room project to Silicon Valley start-up hotshot, "Accidental Billionaires" is neither a hard-hitting analysis nor a shocking expose of Facebook's origins. It also, um, isn't great literature. ("The thing that would drive this social network was the same thing that drove life at college--sex. Even at Harvard, the most exclusive school in the world, it was all really about sex. Getting it, or not getting it.")

And for digital-media enthusiasts who have been following Facebook's drama over the years--from the lawsuit on behalf of rival social network ConnectU, to the company's early days courting investors in Silicon Valley--there isn't a whole lot that will be particularly surprising. Most of the scandal in "Accidental Billionaires" was already in print, either thanks to court documents or investigative reports like the one on behalf of the now-defunct Harvard alumni magazine "02138."

But none of that really matters: "The Accidental Billionaires" is one of those books that exists to be turned into a movie. And the film adaptation of this one has been in development since before Doubleday was willing to confirm itself as the book's publisher. Mezrich's previous book, "Bringing Down The House," a similar tale of brilliance and treachery among students at an elite university, was turned into the hit movie "21." For the as-yet-untitled adaptation of "The Accidental Billionaires," "Fight Club" director David Fincher is reportedly on board to direct, and "West Wing" creator Aaron Sorkin has been charged with the screenplay. Sorkin is known for deft dialogue, which is good: "Billionaires" contains very little.

That's because Mezrich, himself a Harvard alumnus, was working mostly with second-hand sources: Zuckerberg and the rest of Facebook did not sanction or cooperate with the production of the book.

This is most obvious when you pick up on the fact that the narrative almost never depicts Zuckerberg alone, and is told primarily from the perspectives of three people who dealt with him during Facebook's early days--schoolmate and co-founder Eduardo Saverin, Silicon Valley entrepreneur and eventual Facebook exec Sean Parker, and ConnectU co-founder Tyler Winklevoss. Scenes relying heavily on Zuckerberg's own actions tend to be bolstered by actual e-mails or blog posts written by the young CEO. Whenever Zuckerberg is actually doing something lascivious, be it hooking up with a girl or hacking into Harvard servers, it's laced with the language of disclaimers and speculation. ("Eduardo was pretty sure he'd just watched Mark Zuckerberg go home with a Victoria's Secret model.")

Zuckerberg: Evil nerd or dreamy visionary?
Is it at least entertaining? That depends on your literary proclivities--and your penchant for scandal. It's a colorful book, but those who were hoping that Zuckerberg would come across as an evil, conniving nerd will be a tad disappointed. He's portrayed as a dreamy visionary who devolves into a my-way-or-the-highway megalomaniac, at least from the perspectives of Saverin, Parker, and Winklevoss. But that megalomania is given the kid-glove treatment, likely because Mezrich was dealing with so much second-hand information, and the author even states in one chapter told from Saverin's perspective that "Mark didn't have the capacity, or the interest, to hate anyone."

It's fluffy "lad lit," so character depth isn't particularly front-and-center. The Winklevoss twins, who were in talks to employ Zuckerberg as a programmer and then alleged that he stole their business plan and code when he developed Facebook on his own, are rarely depicted in a setting that doesn't involve training for crew (remember, the two eventually went to the Olympics last year) or stuffing their faces in the dining hall after practice. Rowing is depicted with more than a slight hint of eroticism, with the adjective "phallic" applied to the Winklevosses' two-man boat, and Tyler Winklevoss described at the end of a race as "body sagging as he leaned forward, exhausted, his callused hands loosening against the now impotent oars." Oh, my.

And much ado is made of Sean Parker's bad-boy reputation while Mezrich's narrative simultaneously refutes it (he's portrayed as a skinny high school dropout with severe food allergies who happens to wind up at the wrong parties on a regular basis), as when the book implies that his arrest for cocaine possession was not only "a misunderstanding," as Parker has claimed, but goes through Parker's thought process as he considers that Zuckerberg may have set the whole thing up in order to oust him from his post as president of Facebook. Parker has declined to comment on whether he was one of Mezrich's sources for the book, but its treatment of him is rather exonerative. If Parker wasn't a source, someone very close to him was.

Beyond that, few players in Facebook's history have much of a role in the book. Early employees like Chris Hughes (who went on to be the Obama campaign's digital guru), Dustin Moskowitz, and Andrew McCollum make brief appearances, as does investor Peter Thiel. Aaron Greenspan, a Harvard alum who founded another social-networking project around the same time and has had legal issues with Zuckerberg over the rights to the use of the word "facebook," is given a few mentions. There's also a cameo by Bill Gates, who really did speak at Harvard in February 2004--that wasn't just a plot device.

Early rumors about "The Accidental Billionaires" suggested that Mezrich was particularly liberal with fact-checking, and while it looks like some of this was constrained by, you know, laws, there are a few obvious inaccuracies. A scene set in 2004 has Sean Parker griping to himself about Valleywag, the Silicon Valley gossip blog that didn't exist until 2006. And while Zuckerberg's longtime girlfriend, Priscilla Chan, is alluded to a few times, it's implied (though not explicitly stated) that she didn't start dating Zuckerberg until Facebook had made him an on-campus celebrity; Facebook insiders say the two were already dating well before Zuckerberg founded Facebook.

In his introduction, Mezrich acknowledges that he's dealing with "a number of different--and often contentious--opinions about some of the events that took place." And it's clear he was careful with the handling of those situations, much in the way that a celebrity gossip magazine can report on the latest reports of Brangelina's demise without facing the Hollywood couple's legal team. On the bright side, that means the book probably isn't as factually dubious as it could have been, but it also means that Zuckerberg and Saverin aren't the world's most compelling protagonists. There's a reason there aren't more bestsellers about computer geeks.

"A James Bond villain"
If any legal action does stem from "The Accidental Billionaires," I'm guessing it won't come from Zuckerberg. There are few characters portrayed with legitimate, all-out negativity, but one of them is Sequoia Capital investor Michael Moritz, against whom Sean Parker is depicted as having a personal vendetta. Sequoia had invested in Parker's previous company, Plaxo, from which Parker departed under unfavorable terms; several chapters told from Parker's perspective describe Moritz as "a James Bond villain" who pushed Parker out of Plaxo's executive ranks after (it's implied) hiring a private investigator to stalk him and hunt down dirt.

In Mezrich's narrative, Parker imagines Moritz "stewing in his secluded lair, shouting at his peons in that bizarre, villainous Welsh accent," and allegedly sets up Zuckerberg's now-infamous Sequoia pitch meeting (in which Zuckerberg showed up late wearing pajamas) specifically to botch any chance that the venture firm would have to invest in Facebook.

Whether that's true or not, one can imagine Sequoia may not be too thrilled.

But as for Facebook? Undoubtedly, the social network has lawyers at the ready, but going after "Accidental Billionaires" would probably be a waste of time: Nothing in this book could come close to ruining Mark Zuckerberg, a young man who has already made more than a name for himself in Silicon Valley. Maybe we've all grown so immune to the presence of rampant celebrity gossip and speculation that it simply isn't that easy to drop a real character bomb. Or maybe it's just that, no matter how hard an author may try, the lives of Silicon Valley's glitterati simply aren't as salacious as those of Hollywood or D.C.

Eduardo Saverin, whom Mezrich thanks in his introduction for being crucial to the development of the book, has been on shaky terms with Facebook for years, and some of the conflict between Saverin and Zuckerberg that "Accidental Billionaires" details can be confirmed through courtroom documents. But Facebook, as Mezrich notes in his epilogue, now has returned Saverin to the official list of company co-founders on its Web site, and Saverin has also invested in at least one start-up based on the Facebook developer platform.

"Some of the writing about Mark Zuckerberg and the creation of Facebook is more accurate than others," a statement released by Facebook about the book read. "This book appears to fall in the 'others' category. We think future efforts will tell a better and more accurate story."

That said, it probably won't have hilariously over-the-top narrative gems like this one: "What happens when the guy next to you catches a lightning bolt? Does it carry you up to the stratosphere along with him? Or do you simply get charred trying to hold on?"

There you have it, ladies and gentlemen...the soaring heights of Silicon Valley drama.

May 22, 2009 7:18 AM PDT

Facebook tell-all 'Accidental Billionaires' on sale in July

by Caroline McCarthy
  • 8 comments

(Credit: Doubleday)

This one sure snuck up on us: "The Accidental Billionaires," author Ben Mezrich's presumably tawdry take on Facebook's origins, is hitting bookshelves on July 14.

Last we'd heard, it was getting released this fall.

You probably know the plot by now: Facebook founder Mark Zuckerberg, along with Harvard classmate Eduardo Saverin ( a co-founder who is no longer affiliated with Facebook and has had some legal beef with Zuckerberg over the years) allegedly started the site to meet women. In due time, they got rich and out of control. Or at least that's how Mezrich, famed for his tales of wild, young success at elite universities, writes it. A leaked book proposal last year showed some signs of inaccuracies.

A columnist at The Daily Beast has already named it one of her "13 Hottest Summer Reads." And actor Kevin Spacey, who produced and starred in "21," the film adaptation of Mezrich's book "Bringing Down The House," wrote a blurb for Amazon.com about it.

"'The Accidental Billionaires' is the perfect pairing of author and subject," Spacey summarized. "It's pure summer fun--a juicy, fast-paced, unputdownable Mezrich tale that adds to his canon of lad lit."

I'm taking "lad lit" to mean "chick lit for dudes." And it sure looks like a salacious read: the description on the cover reads "The Founding of Facebook, A Tale of Sex, Money, Genius, and Betrayal." The artwork features two martini glasses--one full, with olives, the other partially smashed with a Harvard-logo cocktail stirrer lying beside it--and a red, lacy brassiere.

Apparently, it'll all get even juicier soon. Facebook reportedly isn't too pleased about the book's debut, and Hollywood veteran Aaron Sorkin has been tapped to handle the film adaptation.

UPDATE (10:36 a.m. PT): This probably goes without saying, but Facebook representatives have declined comment on the topic of "The Accidental Billionaires."

May 5, 2009 12:25 PM PDT

Is Kindle a newspaper savior? Not quite

by Caroline McCarthy
  • 19 comments

Leaked photos of the alleged 'Kindle DX' device from Amazon.

(Credit: Engadget)

Newspapers hoping the next version of Amazon.com's Kindle e-reader will be a savior for their beleaguered businesses are likely to be disappointed when it's unveiled Wednesday. But this Kindle could win plenty of converts in academia.

Amazon is slated to unveil a new, larger-screen version of the Kindle, which it originally launched late in 2007. Possibly called the Kindle DX, the new device is designed for reading newspapers, magazines, and textbooks, and it's expected to be part of new electronic course material test-runs at six universities this fall. The list, according to The Wall Street Journal, consists of Pace University (where Amazon is holding Wednesday's press conference), Case Western Reserve, Reed College, Arizona State University, the Darden School at the University of Virginia, and Princeton University--Amazon founder Jeff Bezos' alma mater, which already publishes Kindle textbooks.

This move makes loads of sense. Anyone who's been to a U.S. college in the past few decades could tell you that textbooks are very highly--some would say obscenely--priced. They're also bulky, and often difficult to get rid of once purchased: Selling the third edition of an introductory biology textbook on the used-book market is pretty difficult when the fourth edition comes out a year later. Theoretically, this should be the perfect market for an electronic reader like the Kindle.

But just because Amazon has inked a few deals with textbook companies, and a handful of prominent academic institutions, doesn't mean that hordes of incoming freshmen across the U.S. will be moving into dorms this fall with Kindles in hand.

"I do think the textbook market will be the killer app for e-readers," said Sarah Epps, a media analyst at Forrester Research. "(But) we think it's going to start to develop in 2011 and really pick up in 2013...We've been talking to publishers, talking to universities, and what we're seeing is that from the publisher perspective there's some hesitation."

Why's this? There are a lot of questions for the publishing industry, the biggest of which is whether electronic textbooks will take a bite out of the profits that manufacturers are making from paper textbooks. There's also the potential issue of licensed content in textbooks that might not have digital rights stipulated in its original agreement with the publishers. Then, as Epps pointed out, there's the Google problem.

For the past few years, Google has been pushing forward a book scanning and digitization project called Google Book Search, and though it has some prominent allies in the industry, to say that Google Book Search has been controversial would be putting it lightly. The Association of American Publishers sued the search giant in 2005 over potential copyright violations. Authors and publishers of out-of-print books have petitioned for royalties from digitized books. More recently, library industry trade groups have expressed concern in the form of a legal filing over what Google's efforts could mean for their business. An agreement in court has been delayed.

For Amazon, this could mean that it'll have to deal with some publishers who have become quite suspicious of large-scale digital book projects. But on the flip side, this could work to the Seattle-based retailer's advantage: if the digital shift is as inevitable as it appears, and Google is to be the Silicon Valley villain in this story, then Amazon, which has been in the book business for nearly two decades, could be the friendlier alternative.

There's also the potential for the new Kindle, whatever it's called, to have a significant impact outside the U.S. Forrester analyst Epps speculates that it will make waves in developing markets like China and India, where there are millions of university students with tight textbook budgets. "Using e-readers for textbooks would be incredibly empowering for students in their universities," Epps said, "but that's going to take some time."

It's clear that Amazon could shake up the twin pillars of educational publishing and academia with its new Kindle, potentially a much bigger splash than the launch of the original Kindle or its improved Kindle 2 successor earlier this year. What's less clear is how immediate the change will be. And what's even less clear is what impact the new, bigger Kindle will have on the market that everyone was expecting Amazon would target: print periodicals.

Rumor has it that The New York Times will be part of Wednesday's Kindle announcement, possibly lowering its price for a Kindle subscription. But this doesn't mean that Amazon's skinny gadget will suddenly save print media: Newspaper and magazine publishers may think they still get the short end of the stick.

"The way things work now, newspapers and magazines can distribute their content over the Kindle if they want, but it's not a very good model for them. Amazon is keeping the majority of the revenue," Epps said. "In addition, there are some business problems, like that publishers can't count subscribers toward their rate base, so it's diluting rather than adding to their subscription base from the perspective of the business."

But while Amazon has the textbook market in focus, it shouldn't let newspapers and magazines get away from it: this is somewhere that the manufacturer of a rival e-reader could sneak in.

"Some of the other device competitors that will be coming to the market over the next year may be more appealing partners for newspaper publishers," Epps said. "It's another distribution channel for their content, but not all distribution channels are created equal. So there could be a great opportunity for publishers to distribute their content on other types of e-readers, where they have a more favorable business model."

April 7, 2009 7:30 AM PDT

Google to publishers: We're not evil or illegal

by Caroline McCarthy
  • 39 comments

A day after the editor of The Wall Street Journal referred to online news aggregators--particularly Google and its Google News product--as "parasites or tech tapeworms," and the chairman of the Associated Press announced an initiative to protect print media content from infringing use online, Google has fired back in a blog.

The gist of Tuesday's blog post, penned by Google associate general counsel Alexander Macgillivray: don't point fingers at us.

"We show snippets and links under the doctrine of fair use enshrined in the United States Copyright Act," he wrote. "Even though the Copyright Act does not grant a copyright owner a veto over such uses, it is our policy to allow any rightsholder, in this case newspaper or wire service, to remove their content from our index--all they have to do is ask us or implement simple technical standards."

As for the AP, Macgillivray noted that Google already pays the wire service to reprint its articles and photographs. A dispute several years ago led to this agreement.

Of course, Google News is far from the only aggregator out there. Digg, Drudge Report, and the Huffington Post are also big players. But Google is unquestionably at the top.

For the past few years, as many mainstream media outlets (particularly on the print side) began to lose revenue, influence, and readership, some of them had a pretty clear message: blame Google. At the same time, Viacom still has a billion-dollar lawsuit against Google's YouTube over pirated video content. And much of the publishing industry is far from signing on to Google's book digitization initiative.

With struggling newspapers in a panic over whether offering content online for free might not have been such a good idea in the first place, Google--the ultimate source of free content--is an even easier target.

But Google says it's part of the solution, not the problem, and insists that its search and aggregation products only serve to help drive traffic to online news sites.

"Users like me are sent from different Google sites to newspaper websites at a rate of more than a billion clicks per month," Macgillivray said in his post. "These clicks go to news publishers large and small, domestic and international--day and night."

Originally posted at Digital Media
January 12, 2009 1:53 PM PST

A new 'Glow' for AOL's blogs? Good luck

by Caroline McCarthy
  • 2 comments

By now you've probably heard about it: AOL has formed yet another business unit conspicuously devoid of "AOL" branding, and this one's about the blogs.

Called MediaGlow, the just-announced division encompasses AOL's digital content assets from gossip hub TMZ to tech heavyweight Engadget. It's the first time that AOL has formally pulled together the titles it acquired with blog network Weblogs Inc. in 2005, blogs launched since the Weblogs acquisition, and the vestiges of the old AOL portal like AOL News and AOL Sports.

It's about time, though I expect there will be plenty of "lipstick on a pig" comments. But the real news is the expansion that AOL plans for MediaGlow, under the leadership of programming chief Bill Wilson: in 2009, it plans to launch about 30 new editorial sites (read: blogs). AOL also plans to open "MediaGlow Studios" in both New York and Los Angeles that will focus on video production, as well as work acquisitions Relegence and Sphere into "an unprecedented effort to build thousands of medium and long-tail focused automated sites." We'll have to hit up AOL soon to find out exactly what that means.

The new MediaGlow unit complements AOL's two other "core businesses": social-networking division People Networks, which was put together after AOL's $850 million acquisition of Bebo last year; and Platform-A, its conglomeration of advertising products both built in-house and acquired.

It's no secret that parent company Time Warner has been preening at least part of the company for a sale, with CEO Jeffrey Bewkes making it clear that its flagging dial-up access business is on the blocks. Executives haven't confirmed widespread rumors that the rest of AOL could be up for sale as well, but this sort of neat packaging into "core businesses" could be an indicator in either direction.

If you look on the sunny side, the timing is opportune: Print publishing is gasping for breath, and due to repeated old-media missteps there still isn't yet a digital publishing power on a truly big-media level. Blog networks like Gawker Media have stayed small- to medium-sized and have certainly not been exempt from recessionary woes. IAC/InterActiveCorp, which owns properties like The Daily Beast and CollegeHumor, hasn't pulled them together in the same way. (Disclosure: CBS Interactive, which publishes CNET News, is unquestionably a player in this game as well.)

On the traffic front, AOL has reason to push forward with MediaGlow. The company says that page views are up 40 percent year-over-year and that "vertical content advertising revenue" was up 20 percent year-over-year in the third quarter of 2008. Ad revenue as a whole, unfortunately, has slid in sync with the media recession. And with so many pundits talking about the impending burst of the blogging bubble, it's worth questioning whether launching 30 new titles will be intrepid or just foolish.

So here's my verdict: This is something that AOL needs to do, and probably should've done much sooner after its Weblogs Inc. acquisition. Unfortunately, given the way things are these days, even a valiant effort at expansion can flop.

P.S.: AOL, you might want to look into buying the domain Mediaglow.com. Registered in Wellington, New Zealand, the site appears to be a placeholder. Go get it!

October 27, 2008 9:01 PM PDT

Daylife goes 'Select' for the non-techies

by Caroline McCarthy
  • Post a comment

Daylife, a news aggregation start-up that runs a pretty Web site but makes its money from licensing its software to clients, has launched a new product: Daylife Select. It's a tool for Web sites and online publications to add aggregated news and multimedia content (like YouTube videos, Twitter feeds, and Flickr images) from Daylife without requiring technical expertise.

With a point-and-click interface, participants can insert and place widgets, customize the theme, and even import the CSS design from their own sites. Access to Daylife Select comes along with a subscription to the company's API, which ranges from $10,000 to $30,000 per month.

The release of the product is more or less perfectly timed for news outlets that may be cutting costs in the light of the economic downturn--including laying off writers and editors. A cheaper and easier way to install an aggregate news page could be an option for small publications that have been feeling the pain.

"We're kind of a solution for publishers who are short on head count," founder and CEO Upendra Shardanand said to CNET News, adding that Daylife has been riding high on tighter budgets: the company said it reached halfway to its fourth-quarter projections two weeks into October.

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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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