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September 30, 2008 2:12 PM PDT

MySpace about to lose out to Facebook in U.S.?

by Caroline McCarthy
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The team at Pingdom, a firm that focuses primarily on uptime and performance, has posted a new blog entry estimating that Facebook will overtake MySpace as the top social network in the U.S. within a month or two. That's largely because, according to the same numbers, Facebook has doubled in size in the past year.

Several months ago, traffic firm ComScore noted that Facebook--a year ago far smaller than the News Corp.-owned MySpace--was starting to pass its rival in worldwide traffic. But in the U.S., which still has the big ad dollars, MySpace remained bigger.

There's something to note, though: Pingdom used Google Trends to make its assessment. Google Trends traffic data is one of only many sources of statistics out there, and it's collected primarily from people who have installed the Google toolbar. Numbers from Compete.com, for example, show that MySpace is still ahead.

Even according to Pingdom's numbers, MySpace doesn't appear to be shrinking. The performance firm thinks that could be due to a number of factors: that MySpace is continuing to recruit new users to replace those who may have left for Facebook, that people are using both social networks, or that Facebook is recruiting members who haven't been prior users of either site.

February 26, 2008 10:29 AM PST

Survey: Bebo has worst downtime out of major social networks

by Caroline McCarthy
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This post was updated at 8:06 PM PT to add comment from Bebo.

Remember that controversial study awhile back that pegged Facebook as having the worst performance out of major social media sites? Get ready for controversy, because a new one just came out that puts youth-oriented Bebo in the top, er, bottom spot, with Facebook pulling in a rather respectable ranking.

Representatives from Pingdom, a performance monitoring software company, posted a blog entry on Tuesday with the results of a study that monitored how much downtime 14 major social networks experienced between January 1 and February 25. Bebo, which is most popular in the U.K. and Ireland, clocked in a total of 12 hours and 28 minutes of downtime. In second place was Microsoft's Windows Live Spaces, with seven hours and 25 minutes of downtime recorded, and Friendster came in third with six hours even.

"More than 12 hours of downtime in less than two months is a lot, and it could possibly be caused by the new open application platform that Bebo launched in December, allowing third-party developers access to its platform, Facebook-style," the Pingdom blog post read. "It could be putting more strain on Bebo's systems than they anticipated."

Bebo representatives did not outright deny the downtime statistics, choosing instead to highlight the site's recent rapid growth and popularity of its developer platform. "Bebo has hit an all-time high in pageviews, capping off a favorable January, as reported by ComScore," a statement from the company read. "Last week, Bebo broke all previous pageview records and has recently enjoyed record-setting demand for two major initiatives launched at the end of 2007. To date, 400 media partners have joined Bebo's Open Media, and 1,300 applications are now available through Bebo's Open Application Platform. Our system is fully operational."

Pingdom monitors sites by regularly calling them up with automated "pings." "Downtime" is defined as when a site is unavailable, produces an error message, or takes more than 30 seconds to load.

Facebook and MySpace.com did comparatively well in the survey, with Facebook reportedly experiencing one hour and 35 minutes of downtime and News Corp.'s MySpace only 25 minutes. But the best performance came from Yahoo 360, more a Web of profiles than a social network proper, which clocked in only five minutes of unavailability.

Messaging site Twitter, whose frequent downtime has become somewhat of a Silicon Valley punchline, was not included in the survey.

January 10, 2008 10:03 AM PST

Facebook tops one list of 'slow and inaccessible' social networks

by Caroline McCarthy
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On Thursday, Web site-monitoring firm WatchMouse released the results of a study about the performance of 104 social-media sites--social networks, blogging communities, bookmarking sites, and the like--and boldly deemed them to be overall "slow and inaccessible."

WatchMouse used its "Site Performance Index" (SPI) methodology to track the reliability and load time of the sites in question; this figure is computed by calculating the time needed to call up a site's home page and applying a penalty for each failed request. Lower is better: an SPI of 500 is considered good, whereas the Utrecht, Netherlands-based WatchMouse considers over 1,500 to be indicative of "a seriously negative user experience."

According to the study, social networks in general are not particularly reliable: 51 of the 104 sites surveyed came up with SPIs of 1,500 or more, and only six small social networks were awarded with SPIs under 500 (Faceparty, Tagged, ASmallWorld, Flirtomatic, Rummble, and StudiVZ). At the top of WatchMouse's blacklist was Facebook, which it assigned a whopping 6,629 SPI. That was the worst ranking out of any of the sites surveyed--even microblogging service Twitter, whose frequent downtime has become a punchline of sorts. (WatchMouse assigned an SPI of 1,467 to Twitter.)

Facebook has not yet issued a response to the study.

Many of the other poorly-performing social media sites aren't exactly household names, like Searchles (SPI 5,856) and RateItAll (SPI 3,370). Music-based social networks tended to come in with disconcerting indexes, perhaps because of the amount of streaming media hosted on many of them--Last.fm, acquired by CBS Interactive last year, had an SPI of 1,837; the fast-growing Buzznet was assigned an 1,868; and Mog had an index of 1,911.

But according to WatchMouse, many of the highest-profile social networks didn't perform all that badly. MySpace, which had a famous outage in the summer of 2006 when a heat wave crashed its servers, clocked in a rather respectable index of 923. Business network LinkedIn came in with a 1,006. The youth-oriented Bebo achieved a score of 912. And Google's Orkut, third-string in the U.S. but dominant in countries like Brazil and India, had an enviable index of 564.

WatchMouse is only one company, however, and every study's methodology has limitations--just look at the controversy over traffic monitoring statistics. The SPI is based on home page load time and reliability rather than individual pages on a social network--it's monitoring, for example, Myspace.com rather than Myspace.com/whinyemoband. Other performance monitoring firms would likely show different results on a similar study. We've contacted a few for comment.

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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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