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October 15, 2009 4:03 PM PDT

IAB to FTC: Dump the new blogger rules

by Caroline McCarthy
  • 22 comments

The Internet Advertising Bureau has come out against new guidelines proposed by the Federal Trade Commission that would require bloggers to disclose their affiliations with sponsors, marketers, and free giveaways. The reason? The IAB claims that the rules unfairly regulate online media more than offline.

"What concerns us the most in these revisions is that the Internet, the cheapest, most widely accessible communications medium ever invented, would have less freedom than other media," IAB president and CEO Randall Rothenberg wrote in an open letter to FTC chairman Jon Leibowitz. "These revisions are punitive to the online world and unfairly distinguish between the same speech, based on the medium in which it is delivered. The practices have long been afforded strong First Amendment protections in traditional media outlets, but the Commission is saying that the same speech deserves fewer Constitutional protections online."

He illustrated it with a personal example:

So there I was last Saturday, about to send out on my Twitter feed--which automatically updates my Facebook page and links to my personal blog--a photograph of this wonderful baked halibut dish I'd just made as a surprise for my wife. I was in the middle of typing a rave review of the recipe, which I'd pulled from my favorite cookbook, "Delicioso! The Regional Cooking of Spain" by Penelope Casas. But before I could press the 'post' button, I stopped and canceled the whole thing.

I remembered that the book was a freebie, sent to me by an editor at the Alfred A. Knopf publishing house 13 years ago. And I didn't want you guys to haul me into court and fine me for violating the rules you've just promulgated to muzzle social media.

The FTC has said that the rules, which stipulate that violations may face up to $11,000 in fines, are designed for education rather than punishment. But Rothenberg isn't buying it.

"The Guides do allow you to pursue bloggers," he insisted. "They do hold individuals more liable than larger corporations. They do explicitly say online social media have less protection than offline corporate media. They do obstruct online companies' opportunities to drive cultural conversation more than offline companies'. They do threaten with prosecution book publishers, movie producers, and other companies that supply products to individual social media conversationalists."

The bigger problem is that offline media isn't subject to the same restrictions, he explained. And, according to the letter, clamping down on one medium but not another constitutes a First Amendment violation.

The FTC has not yet responded publicly.

Originally posted at Digital Media
October 5, 2009 4:51 PM PDT

Yes, new FTC guidelines extend to Facebook fan pages

by Caroline McCarthy
  • 29 comments
(Credit: Josh Lowensohn/CNET)

Prominent users of Twitter and Facebook won't be exempt from controversial new Federal Trade Commission guidelines that keep tabs on blogger freebies and giveaways, according to Richard Cleland, associate director for the FTC's advertising division. The agency absolutely plans to keep tabs on social networks as well as blogs in accordance with revised regulations that could see violators fined up to $11,000, he said.

Here's a sample scenario: a celebrity or other prominent figure with loads of friends on Facebook receives free hotel says from Hotel Chain X in exchange for running Hotel Chain X ads on his or her blog. If that person then signs up as a Facebook fan of Hotel Chain X--which, remember, could mean that the person's name can show up for his or her Facebook friends alongside Hotel Chain X display ads on the social network--he or she could be held liable by the FTC.

"It would be the same thing if you were going to pay the celebrity a thousand dollars to go register as a fan," Cleland said. "In that case, there wouldn't be any question about it."

Facebook spokesman Barry Schnitt told CNET News that the social network doesn't have anything concrete to say in reaction to the new regulations just yet. "I don't think we have anything to say other than that we've had an ongoing dialogue with the FTC and we'd love to talk to them more about what this means," Schnitt said. "I think we're already consistent with the spirit of it."

Schnitt added that some of the practices that may be encompassed by the new FTC guidelines are already banned by Facebook. "We say in our statement of Rights and Responsibilities, and people actually applauded this when we added it in a few months ago, that you will not use your personal profile for your own commercial gain such as selling your status to an advertiser." This is contained in section 4.2 of the document, he said.

As for Twitter, the FTC isn't letting you get a pass with the excuse that 140 characters--Twitter's famous text limit--is simply too short. "There are ways to abbreviate a disclosure that fit within 140 characters," Cleland said. "You may have to say a little bit of something else, but if you can't make the disclosure, you can't make the ad."

The question still remains as to exactly how the new guidelines will be enforced, given the sheer scope of online media--not to mention the millions upon millions of active Twitter and Facebook users.

"As a practical matter, we don't have the resources to look at 500,000 blogs," Cleland said. "We don't even have the resources to monitor a thousand blogs. And if somebody reports violations then we might look at individual cases, but in the bigger picture, we think that we have a reason to believe that if bloggers understand the circumstances under which a disclosure should be made, that they'll be able to make the disclosure. Right now we're trying to focus on education."

That's worth highlighting. Small-time bloggers freaking out over whether the FTC will really crack down on them may be pleased to know that the FTC at least claims its aim is to make everyone aware of what's right and wrong rather than to hunt down every Twitter user who may have been given a free toaster or something. Unless, that is, somebody rats them out--and at least one blogger is already raising concerns that angry readers may use the regulations to attempt to get back at blogs they don't like.

Industry blogger Peter Feld of Brandchannel thinks he can see another outcome. "A safe prediction for 2010: some big scandal when the first celebrity to run afoul of the new rules, by promoting a product on Twitter or a talk show, gets fined by the FTC."

This post was updated at 5:13 p.m. PT with comment from Facebook.

October 5, 2009 2:10 PM PDT

Gourmet closing makes Twitterverse sizzle

by Caroline McCarthy
  • 2 comments

Maybe Ben Huh really could solve all of Gourmet magazine's problems.

(Credit: Caroline McCarthy/CNET)

The bittersweet jokes write themselves.

Ben Huh, the CEO of funny photo hub "I Can Has Cheezburger," who has been known to show up at black-tie events with a giant hamburger hat on his head, on Monday offered via Twitter to purchase Gourmet, the seven-decade-old, high-end cooking magazine that will be ceasing publication in November as part of budget cuts at parent company Conde Nast.

Huh was probably kidding. We think.

The recent ax job at Conde Nast, long a symbol of print media's most egregious of excesses and more recently the ultimate case of a postlapsarian publishing-industry crisis, received quite the reaction from the blogging and Twittering masses--a crowd that's notoriously easy to ignite with debate and banter over the death of print and future of the media. Along with Gourmet, the company announced the closing of titles Cookie, Modern Bride, and Elegant Bride on Monday.

Management consulting firm McKinsey had been enlisted earlier in the year to help Conde Nast handle its increasingly dire financial problems, so many people had been anticipating magazine closures (the fledgling business title Portfolio and home decor magazine Domino were silenced earlier this year).

But it was beloved industry mainstay Gourmet that really set off the blogosphere. Easy way to tell: the title became a "trending topic" on Twitter.

Media critic Rex Sorgatz offered his tongue-in-cheek take on the Conde Nast magazine shutterings.

(Credit: Twitter)

Reactions ranged from "Is it strange that Gourmet folding feels like losing an old friend?" to "So. I'll never be Editor in Chief of Gourmet. Time to reassess my life goals" to "Wow. I guess I'll be eating more TV dinners now."

Twitter's ubiquitous celebrity users weighed in, too; pop singer Michelle Branch tweeted "First Domino and now Gourmet. What the hell!!?? Let's have a moment of silence."

It's sad to see such a long-lasting magazine disappear so quickly. But in the grand scheme of things, it's not surprising. Recipes are easy and convenient to put on the Web, not to mention searchable--and indeed, Gourmet recipes will live on at the Conde Nast-owned Epicurious.com. And food news has increasingly shifted to the Web with the growth of the food blogging craze, something that was exemplified in a snarky publicity stunt last week when restaurant industry blog Eater, which had just launched a "national" edition to go along with its regional sites, offered to pay any of the Web's "about 1,000,000 cutesy food blogs" $25 to shut down.

"Gourmet probably took the $25 to stop writing about food," one Twitter user quipped on Monday.

October 5, 2009 9:35 AM PDT

FTC to bloggers: Fess up or pay up

by Caroline McCarthy
  • 54 comments

Independent bloggers who fail to disclose paid reviews or freebies can face up to $11,000 in fines from the Federal Trade Commission, according to revisions to the agency's "Guides Concerning the Use of Endorsements and Testimonials in Advertising" published Monday.

This marks the first time that the Guides document has been updated since 1980.

From an FTC-issued release:

"The revised Guides also add new examples to illustrate the long standing principle that 'material connections' (sometimes payments or free products) between advertisers and endorsers--connections that consumers would not expect--must be disclosed. These examples address what constitutes an endorsement when the message is conveyed by bloggers or other 'word-of-mouth' marketers. The revised Guides specify that while decisions will be reached on a case-by-case basis, the post of a blogger who receives cash or in-kind payment to review a product is considered an endorsement. Thus, bloggers who make an endorsement must disclose the material connections they share with the seller of the product or service."

The FTC also has its eye on celebrities. "Celebrities have a duty to disclose their relationships with advertisers when making endorsements outside the context of traditional ads, such as on talk shows or in social media," the release explaining the revisions explained.

That means, theoretically, that if a celebrity gushes about a new car on his or her Twitter account and it turns out that the car was given away for free, the celebrity could be fined by the FTC.

Word of the FTC's crackdown on blogger endorsements first broke in June and set off a wave of chatter in communities of bloggers who are well used to receiving and keeping free products from marketers and PR agencies--most notably the thriving "mommy blogger" sector.

It's going to be hard to police--there are a lot of bloggers out there, not to mention a lot of different kinds of bloggers, and a lot of marketers. And as some media critics have pointed out, undisclosed endorsements of freebies have plagued some sectors of the magazine industry for decades now.

Originally posted at Digital Media
July 14, 2009 10:17 AM PDT

Do mommy bloggers need to grow up?

by Caroline McCarthy
  • 56 comments

I can has free stuff in the mail?

(Credit: Caroline McCarthy/CNET News)

How acceptable is it for independent bloggers to accept free products and other giveaways? It's been a heated discussion of late.

Now MomDot, a community site for the ever-expanding corps of "mommy bloggers," has decided to encourage its followers to spend a week ignoring the PR and marketing industries altogether.

"MomDot is challenging bloggers to participate for one week in August in a 'PR Blackout' challenge where you do not blog any giveaways, any reviews, and zero press releases," the post on Monday announced. "In fact, we don't want you to talk to PR at all that whole week. We want to see your blog naked, raw, and back to basics. Talk about your kids, your marriage, your college, your hopes, your dreams, your house and whatever you can come up with for one week."

A week. A whole week that they can't write about PR pitches and stuff that's been sent to them for free. Quel horreur, right?

It's suggested as a solution to "bloggy burnout," or the notion that "mom bloggers are simply doing too much," but it's impossible to take a "PR Blackout" out of the context of the controversy over blogger freebies. This has all been front and center for a few weeks, once it was revealed that the Federal Trade Commission (FTC) was considering including bloggers under guidelines that ban deceptive or unfair business practices. Basically, this means that if a blogger writes about a product that was given away for free or with any added compensation, that must be disclosed. "Mommy blogs," written by and catering to a demographic that's an obvious marketer's paradise, have found themselves in the crosshairs.

I don't have kids, and even if I did I don't think I'd blog much about them out of the concern that their future sixth-grade classmates would find a way to use it as blackmail, so maybe I'm not at liberty to judge. But I think MomDot is sort of missing the point. Working with the public relations industry is core to any journalist's (and now blogger's) job, as is the use of press releases and in some cases review products. What MomDot is assuming is that "mommy bloggers" are simply rehashing press releases and posting photos of stuff they got for free, turning less into independent bloggers and more into PR mouthpieces.

That's a little bit insulting, in my opinion, to the scores of smart, funny, and critical bloggers who happen to write about their lifestyles as mothers. Many of these women are blogging as a side project while they take time off from very successful corporate careers to focus on raising their kids. I'm not all that well schooled in which mommy blogs are worth reading, but I'm willing to bet that plenty of them are willing to read a press release or play with a new product and promptly write about how stupid they think it is.

It seems like this is a case where a few bad eggs are spoiling the omelet, or however that old saying goes. The problem isn't PR, but bloggers who are working with it in a less-than-sincere way.

The FTC's proposed new rule, and MomDot's reaction to all the buzz about it, does highlight some real problems (never mind how difficult it'll be to police thousands of blogs). It can be a very questionable marketing strategy to offer bloggers free stuff simply so that they'll write about it, but with the digital age offering anyone a mouthpiece and an audience, I'm afraid it's a strategy that's here to stay. But I don't think the real problem is the giveaways themselves, although some of the reports of free Caribbean cruise vacations are worth raising a few eyebrows over. The issue is which of the recipients of everything from e-mailed press releases to movie tickets to kiddie-toy test products are really just acting as marketing outlets, and which ones aren't.

It's not restricted to moms who blog. Tech bloggers have often been accused of doing the same thing with regard to free gadgets--as when Microsoft courted bloggers with copies of Windows Vista that just happened to be loaded on souped-up Acer Ferrari laptops. I don't get a whole lot of review products here at CNET since I cover the Web and media rather than hardware, but our gadget reviewers have a policy of packaging everything back up and shipping it back once their reviews are complete.

Beyond my own industry, I see posts and Twitter tweets about trips, free gadgets, and other giveaways coming from prominent folk in social media, with the obvious intent that the company or agency behind it simply wants them to write about it and have their digital reach act as an advertising outlet, and I tend to think less of their blogging prowess when they don't seem willing to turn a critical eye to any of it.

Izea, for example, the marketing company that's become one of the most prominent faces of blogger giveaways, says it supports the FTC investigation and requires all bloggers to disclose compensation and freebies, but has also acknowledged that for at least one giveaway it avoided including bloggers who might have given the client negative press. Disclosure in these situations is obviously important. So is a general, blogosphere-wide awareness that marketers are chomping at the bit for their audiences. Some bloggers will be fine with this. Others will rightly see this as a need for some sort of community-wide guidelines to be put in place. I know there's been talk of this.

The encouragement to "write about your family, not giveaways" is admirable. But the reality is that many of these bloggers have turned anecdotes about parenting into a full-fledged business, and working with PR is part of the game. The likes of MomDot should be encouraging quality content, media savviness, and best practices, rather than a "PR blackout" that misses the point.

And--just a thought--maybe the real solution to "bloggy burnout" is taking a few days away from the keyboard and spending a little bit of extra time with your kids.

June 22, 2009 5:40 AM PDT

Report: FTC to go after blogger freebies

by Caroline McCarthy
  • 44 comments

The Federal Trade Commission is planning to crack down on bloggers who review or promote products while earning freebies or payments, the Associated Press reported Sunday.

This would, for the first time, bring bloggers under FTC guidelines that ban deceptive or unfair business practices.

"New guidelines, expected to be approved late this summer with possible modifications, would clarify that the agency can go after bloggers--as well as the companies that compensate them--for any false claims or failure to disclose conflicts of interest," the article explained.

The rules could be quite strict, even extending to the practice of affiliate links--for example, a music blogger who links to a song on Amazon MP3 or iTunes that earns an affiliate commission in the process.

The practice of free products for bloggers, most of whom are not bound by ethical guidelines that journalists have historically followed, has been making headlines for some time now. Microsoft, for example, created a wave of bad press a few years ago when it gave free Acer laptops preloaded with Windows Vista to several dozen bloggers.

Some companies have sprung up around the whole notion of blogger compensation and giveaways. The AP article mentions some of the marketing companies that have made a business out of offering bloggers incentives--free trips, products, gift certificates, or outright payments--for coverage. One of them, Izea, has been generating controversy in the tech press since it started PayPerPost.

Izea says that it requires bloggers to disclose what they've gotten paid for or what they've received for free. But with the proposed FTC guidelines, if a blogger fails to disclose a freebie or payment, both Izea and the blogger could be held responsible. The FTC could also take issue with the fact that for at least one promotion, Izea has said it avoided including bloggers who would be likely to give the company negative press.

Izea CEO Ted Murphy wrote in a blog post Monday that the company supports stricter FTC regulations for bloggers.

"The companies that should be worried about these changes are those that have no standards and no way to enforce disclosure," Murphy wrote. "We have invested millions of dollars creating systems that allow us to automate transactions and verify standardized disclosure."

But some bloggers, the AP article mentioned, are concerned that the FTC's efforts could go too far, possibly generating probes into posts that were written without any compensation, and possibly leading bloggers to post with more restraint. And some believe it would be better if bloggers created their own standards based on niche and industry.

Then there's this: does the FTC realize just how many small-time bloggers are out there? Championing business ethics is a worthy goal, but, um, good luck getting much done when there are hundreds of thousands of blogs out there and new ones popping up more or less daily. Ever heard of the expression "herding cats?"

This post was updated at 11:37 a.m. PT with comment from Izea.

Originally posted at Politics and Law
March 13, 2009 12:39 PM PDT

Hello from Austin! Now SXSWi begins

by Caroline McCarthy
  • Post a comment

AUSTIN, Texas--I'm in Austin for the South by Southwest Interactive Festival, finally. And I'm exhausted. Last night, some friends convinced me that it would be a good idea to watch the Syracuse-University of Connecticut basketball game on TV until the end, and if you read the sports section this morning, you'll know that it went into six overtimes. I was able to get, oh, three hours of sleep.

Apparently, "nerd bird" is SXSWi slang for an Austin-bound plane coming from a city like New York or San Francisco, where there would be plenty of geeks flocking to the conference. It's totally true.

My early-morning JetBlue flight from New York contained folks from Gawker, Mashable, AllThingsD, and CrunchGear. However, unlike a Thursday flight from San Francisco that happened to host Digg founder Kevin Rose, there was no flight attendant encouraging us all to Twitter upon arrival.

So what's the buzz right now? The weather is unseasonably chilly and rainy. The line to pick up conference badges is screamingly long, and I'm about to go deal with that. Friday has only a limited number of panels and discussions.

Beyond that, everyone seems particularly eager to just have some fun. And some cool SXSWi-centric games are popping up. A few days ago, something called SXSW Bingo started making the rounds. It's a sort of Bingo scavenger hunt for which players are tasked with taking mobile photos of targets that range from Robert Scoble to a Snuggie.

I've also heard that Paparazzi, an iPhone game from Socialbomb that attempts to rank players by fame stemming from how many times they show up in mobile photos, may be another time-waster of choice.

I wonder if wacky games, scavenger hunts, and other outside-the-conference shenanigans will have a bigger presence at SXSWi 2009 than they may have in the past. My reasons for thinking so are twofold.

First, given the economic conditions we're all dealing with, a lot of people in the tech and media industries are looking for something to ease the stress. I think that any out-of-work geek would smile at the fact that blogger Ariel Waldman is sporadically twittering the locations where she is giving away free cupcakes.

Second, SXSWi was big last year, and it's bigger this year. The quirky digerati who have traditionally dominated SXSWi's core may be looking for new ways to hang out, now that the conference has grown increasingly corporate.

My CBS Interactive colleague Andrew Mager is also at the conference, and he is currently playing a Twitter-organized game of "Assassins." I'm not quite sure how it works, but he has reported that he was kidnapped by rival players. Eek!


January 6, 2009 12:21 PM PST

Model sues Google over mean, nasty blog remarks

by Caroline McCarthy
  • 27 comments

Wouldn't the Burn Book have been even worse if it had been a blog?

(Credit: Paramount Pictures)

You just can't make this stuff up.

Liskula Cohen, a Canadian model, has sued Google because of offensive remarks made about her on a blog hosted by its Blogger publishing service, according to the New York Daily News.

The 36-year-old Cohen, who appeared on the covers of W and Australian Vogue magazines in the early '90s, wants to know the identity of an anonymous blogger who called her "our #1 skanky superstar," among other lovely epithets.

The blog is called Skanks in NYC, and it is devoted more or less to ridiculing photographs of Cohen, all of which were posted on a single day: August 21, 2008. But Cohen has taken enough offense to pursue legal action against Google in a Manhattan court, demanding that the Internet giant expose the "Skanks" blogger's details.

"I'm tall, I'm blond, I've been modeling for many years, and people get jealous," she told the Daily News. "If I had to deal with everyone who is jealous, I wouldn't have time to do anything else." Her lawyer called the site "libelous" and "defamatory."

Meanwhile, the search terms "Liskula Cohen" and "Skanks in NYC" skyrocketed to the top of (ironically) Google Trends, earning "on fire" ratings. Hey, considering that I'd never heard of Liskula Cohen before, and I'm sure that I'm not the only one, this might've been the best thing that ever happened to her.

But is her claim against Google viable? Um, probably not.

November 11, 2008 7:37 AM PST

Sugar Inc. lets bloggers make money off shopaholics

by Caroline McCarthy
  • Post a comment

Girly blog company Sugar Inc. has announced a new affiliate marketing program for bloggers, based on ShopStyle, the social-shopping and product-search site that it acquired last year. It's called ShopSense.

Here's how it works: if style, culture, or shopping bloggers write about a given product that's in the ShopStyle directory, they can add a ShopStyle widget so that readers can actually buy the product or can use the ShopStyle API to further customize the app. The blogger gets a cut of the revenue.

Sugar started as a content company, with an inaugural celebrity gossip brand called PopSugar, but has recently expanded significantly into services for other bloggers--furthering the comparisons with Glam Media, the ad network and blogger services company that started with fashion and celebrity news sites but has since moved into more diverse cultural niches.

Sugar recently started allowing bloggers to use its own platform, OnSugar but has said that the affiliate program is open to anyone regardless of how they host their blogs. It is, however, directly integrated into OnSugar.

"Given the current state of the economy, and with the holiday season fast approaching, we are excited to open up a new revenue stream for fashion bloggers and developers alike," said Sugar vice president Andy Moss, who's in charge of ShopStyle. "With ShopStyle's breadth of products and beautiful images, ShopSense has the ability to provide significant income for its participants."

One snag: Given the current state of the economy, is anybody going to cough up the cash for that pair of Louboutin heels?

October 27, 2008 7:00 PM PDT

Study: When it comes to influence, bloggers beat friend lists

by Caroline McCarthy
  • 7 comments

Facebook likes to trumpet the value of "trusted referrals"--recommendations and ads with the endorsements of members of your friends list. But a new study from Jupiter Research, commissioned by analytics company BuzzLogic, says that consumer purchases are more likely to be influenced by what they read on a blog versus what their social-networking rosters recommend.

Half of all those surveyed who identify as "blog readers" (people who read more than one blog per month, a fifth of total survey respondents) say that blogs are important to them when it comes to making purchasing decisions. But they don't necessarily find them to be all that reliable: only 15 percent of blog readers, and five percent of all those surveyed said that in the past year they had trusted a blog to help them make a purchase decision.

That's still higher than the number of people who said they used social-network recommendations, though: ten percent of "blog readers," and four percent of all those surveyed.

Results of the survey are similar when it comes to advertising: a quarter of "blog readers" say they trust ads on blogs that they read (versus 43 percent on "familiar" or mainstream media sites), but a slightly lower 19 percent say they trust the ads on social networks.

So what does all this mean? Well, it's good news for BuzzLogic, which tracks blogger influence for clients and has seen blog advertising pushed aside a bit on Madison Avenue in favor of "appvertising" and social ads. Aside from that, the real take-away point is that the results seem to indicate most blogs are less mainstream than you might think: Only a fifth of respondents say they read a blog at least once a month.

That's actually really surprising--or maybe blogs have become so ingrained on the Web that people don't even know they're reading them.

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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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