The Social

One piece of advice that should've been obvious to participants of last weekend's Rental Car Rally from Long Island City, New York, to Montreal, Quebec: use GPS.

Or so I figured, as one member of a three-person team equipped with a MacBook, an EVDO card, a GPS navigator, a backup GPS navigator, and a radar detector to know when authorities were nearby in case we, uh, pushed the speed limit a little bit. (We only used that in New York state, though, because radar detectors are illegal in Vermont and Quebec.)

The surprising truth? A large number of the driving squads had nothing but paper maps on them, making the overnight rally--with six backroad checkpoints, most of which were marked with nothing but a set of coordinates, to ensure that you couldn't just take I-87 the whole way--a pretty difficult affair.

But even with GPS, there was some head-scratching when everyone's Garmins and TomToms navigated them right to the shores of Lake Champlain and recommended that they take a ferry. The gadgets were right: teams that drove onto the Grand Isle ferry arrived in Montreal hours before teams that chose to drive around the lake.

As for the teams that opted for maps over GPS, most of them made it...eventually.

For the most part, the only person you can socialize with on a handheld GPS navigator is the chick who tells you to turn left after 100 yards.

Garmin wants to change that. The device manufacturer has partnered with location-based app company ULocate to bring its Where.com software, previously available only on compatible cell phones and carriers, to some of its devices. (It hasn't said which ones specifically.) This will give Garmin owners access to Where's own Buddy Beacon software, which shares users' current locations with friends. It can be hooked up to Where's Facebook application, too, so you can tell your friends where you are.

Personally, sharing my location isn't exactly what first comes to mind when I use an in-car GPS navigator, but some of Where's other services sound helpful: Yelp reviews, gas price comparisons from GasBuddy, and a handful of others. Unfortunately, a Where representative told me on Tuesday, those aren't encompassed in the Garmin deal.

Location-sharing has been met with some skepticism. Many people thought that location-based social-networking and friend-finding applications would explode after the launch of the iPhone 3G, but we still haven't seen an epidemic of location-sharing take off. Many cell phone owners seem to be perfectly OK not having everyone on their Facebook friends list know where they are.

I might be sold if Where makes its gas price widget available to Garmin. That's something that Ms. "After 1.1 miles, take the exit right" hasn't yet been able to offer me.

This post was updated at 6:22 a.m. PT on Tuesday to clarify that only the Buddy Beacon widget will be available on select Garmin devices.

Buzzd, a mobile service focused on "real-time" reviews of bars and restaurants, says it's making some inroads in the tough, crowded location-based networking market.

The New York-based start-up is set to release numbers on Thursday announcing that 1.2 million venues are now listed in its directory, 10 percent of which were added by users. As for demographics, about 80 percent of Buzzd's users (it doesn't provide specifics on active users) are in the U.S., concentrated around cities like New York and Los Angeles, with another 10 percent in Europe and 10 percent in India.

Like many "geo" services, Buzzd lets members tell their friends where they are; rival Brightkite also lets members post "notes" on those venues, but doesn't turn them into a real-time lookup service. Buzzd has partnered with event and venue listing services like Time Out, Flavorpill, MyOpenBar, and Zagat. You can also use Facebook's newly extended API to hook it up with your profile credentials.

While it's a mobile Web site that doesn't require a download or subscription service, Buzzd has nevertheless worked on forming carrier deals--and says that more are on the way--to improve visibility in exchange for ad revenue sharing.

So what's next? Founder Nihal Mehta told CNET News.com that the all-important iPhone application is on the way, as well as a "strategic investment" on behalf of a major player in the mobile market. He's not saying who that is, but one can guess it's likely a handset manufacturer (though probably not Nokia, because it just bought competitor Plazes) or a carrier.

Location-based social networking might be a clogged market, but it's still hot: Pelago, the parent company of mobile service Whrrl, is set to announce that the company has pulled in a $15 million Series B financing round. It'll be used for "strategic technology investments," as well as partnerships, which are crucial for mobile services that have to deal with cell carriers. Whrrl also hopes to expand across North America and into overseas markets.

The new cash comes from lead investor Deutsche Telekom's T-Mobile Venture Fund, with contributions from Reliance Technology Ventures and DAG Ventures. Previous investors from Pelago's $7.4 million Series A round also added to the $15 million: Kleiner Perkins Caufield & Byers, Trilogy Equity Partners, and Bezos Expeditions.

There are a handful of location-based mobile services--Loopt, Brightkite, Rummble, Where.com, Yahoo's Fire Eagle--attempting to capture a slice of the market, and none have broken out since early leader Dodgeball was acquired by Google and proceeded to fade away.

So is the $15 million warranted? Maybe. Whrrl slightly differentiates itself from its competitors by using a graphical interface to show Yelp-like recommendations from friends. On one hand, it may be free from "stalking" criticisms that other track-your-friends services are subject to; on the other, Whrrl could be toast if a site like Yelp launches a similar mobile service.

There's a reason why no mobile social-networking company has broken out yet. They haven't found themselves--on a map, that is.

Mobile networking, at least in the U.S., remains a limited extension of the social-media industry's biggest PC-based players: lighter, messaging-focused versions of Facebook and MySpace.com, as well as instant-messaging software like Yahoo Messenger and AIM. Social-networking start-ups with a major or exclusive focus on mobile use, like Twitter, have failed to amass a following outside the alpha-geek crowd. For mobile social networking to really take off, it's going to have to move beyond providing new ways for people to bug their friends with text messages.

Yahoo demonstrated OneConnect at the Mobile World Congress in Barcelona.

(Credit: Marguerite Reardon/CNET Networks)

Recent announcements and developments in the mobile media world have indicated that location-based services are going to be the game-changer. These applications, using GPS technology or cell tower triangulation, are being talked about as the move that will push mobile social networking forward--and with good reason. Crafted correctly, a location-aware mobile service could not only tell you which of your friends are nearby, but also inform you of the nearest place where you could grab a slice of pizza (and whether your neighbors recommend it)--as well as serve up advertisements that give "hyperlocal" a whole new meaning.

And with Yahoo's just-announced OneConnect launching in a few months--featuring "proximity alerts" when friends also using the service come within a certain distance of one another--it's clear that the biggest names on the Web see this as a promising market, too.

But don't hold your breath. Location awareness is going to make huge strides in how mobile devices are used, but it's not going to be a quick revolution. Services like Yahoo OneConnect, though brimming with hype, face both technological and psychological barriers that have kept their progress slow and will keep any company, start-up or conglomerate, from making an immediate splash in the space.

Right off the bat, there's the gadget factor: A whole lot of people are using cell phones that can't handle geotagging or "proximity alerts," and they aren't going to upgrade anytime soon. Those of us living in New York or the San Francisco Bay Area can easily forget that not everyone has a BlackBerry or an iPhone. Not everyone has a data plan, a built-in camera, or an unlimited text-message plan--let alone GPS capabilities. Plenty of people don't use their cell phones for anything other than boring old phone calls.

And even if they can handle GPS or the lower-tech triangulation, there's a good chance many cell phone customers don't even know about it. "Getting the customer to understand that (GPS) is on their phone has historically been the biggest hurdle," said telecommunications industry analyst Jeff Kagan. "All these cool technologies are available on the phone but nobody knows it. Customers don't know it."

Beyond handsets, cellular carriers play a crucial role in whether a location-based mobile service can take off. Loopt, a mobile social-networking site that relies on location awareness, is still only available on Sprint Nextel and its Boost Mobile subsidiary. Buddy Beacon, a similar service launched by mobile virtual network operator Helio, is available exclusively to the carrier's subscribers. To whittle it down even more, such applications are only available on compatible handsets.

There's a "lack of ability all around," said John Poisson, founder and CEO of mobile photo-sharing start-up Radar.net. "If you're talking about location-based services that are social in nature, you've completely broken the model because you can't do anything social with just a subset of an audience."

"It's like that old William Gibson cliche that everyone keeps recycling," said Michael Sharon, co-founder of geographic tagging site Socialight, which has been making small steps toward integrating location awareness into its mobile service. "It's that the future is already here, it's just not evenly distributed yet."

A service like Yahoo OneConnect, backed by a well-connected dot-com giant rather than early-stage investor cash, could even the playing field with cross-carrier compatibility, but few details have been released about the product--and a beta test release is months away. It's a gamble as to which phones and carriers will actually work with it.

Privacy worries
There's a bigger issue, though. Beyond any technological challenges, a sizable portion of the population might not like the idea that their locations could be broadcast to others--or logged by their cell phone providers. "There are big privacy concerns," Poisson said. "Privacy is a huge concern when it comes to location-based services, especially when it comes to mobile devices. Any time that the end user doesn't have control over who's knowing where they are, whether it's another human being that they know or don't know, or a company that's collecting that data on an automatic basis, that starts to become problematic."

Some Facebook users were up in arms over their profile updates being shared on the News Feed and later their third-party shopping activity showing up in Beacon advertisements. What would mobile phone users think if their location were to be broadcast to a big list of social-networking contacts? Such a service would clearly have to be opt-in, which mitigates some of the Big Brother-esque worries but can also slow adoption rates.

Socialight's Michael Sharon suggested that location-aware social media will have to find some creative new applications so that it's not just a way to stalk your friends. "I think perhaps one of the reasons they haven't taken off is because friend-finding is an edge use case," he said. "It's the first thing that comes to mind, but it's perhaps not the most comfortable thing."

Socialight, which Sharon co-founded with Dan Melinger, has started to roll out location-aware features, but the start-up has stopped short of the Buddy Beacon route and currently only plans to use location as a way to show you which bars, restaurants, and other attractions (as tagged and annotated by fellow users), are nearby. Helio has launched a similar service and plans to work GPS into it soon. "It's not going to broadcast that to anyone," Sharon said of Socialight's foray into geotagging. "It's just going to show you what's around you."

Perhaps that's the natural order of things. GPS and other location-aware technologies will likely transform other aspects of the mobile experience--search, events listings, business reviews, not to mention mapping and directions--before they move on to influence social networking. After all, this is how the Internet as a whole evolved. Most Web users were trusting Google and Yahoo with their search queries long before they were comfortable uploading dozens of photo albums to Facebook.

This could be a disappointment to those digital socialites drooling at the prospect of interactive maps that chart out exactly where their friends are at a given moment. But on the bright side, this means it'll probably be awhile before your boss is using a BlackBerry to learn exactly where you went on your lunch break.

Youth-oriented mobile carrier Helio announced Wednesday that it has launched a bar and restaurant search site through a partnership with Buzzd, which also powers the mobile sites for local events and entertainment services like TimeOut New York, and Flavorpill.

Helio's new service, which is ad-supported, lets people in major U.S. cities search on the mobile Web site--linked from the home page of the carrier's browser--for bars, clubs, and restaurants. Most of the data will be pulled from Buzzd partners like Flavorpill, TimeOut, and the IAC-owned Citysearch. Added on, however, will be "event feeds" with specific pricing and night-specific details as well as short user reviews in real time.

So, theoretically, searching for the downtown New York hotspot Libation on a Saturday night could yield an update from another Buzzd user an hour earlier, saying "Ew, tonight's bouncer's mean and the line takes 30 minutes."

Perhaps more exciting is the fact that Helio is working to pull GPS into the mix. The carrier's current handsets come with the technology already, and a representative told me that the Buzzd service will eventually integrate GPS, so people won't have to say exactly where they are in order to find nearby parties and bars. (Right now they have to provide a location or street intersection.)

The catch is that Helio, which has struggled with growth and profitability, is a small carrier. Generating the critical mass for "real-time" reviews of a particular nightclub on a particular date will be tough, so the service may not turn out to be quite as teeming with up-to-the-minute information as Helio and Buzzd are hoping.

That said, location-based mobile services are revving up, and some will take off as soon as GPS-enabled handsets go into broader use or as soon as people whose devices are equipped with GPS realize that they have it. (I've noticed many people still don't know.)

Competitors in this space include Loopt, which has deals with mobile carriers Sprint and Boost, and Socialight. The latter is currently more like a user-generated version of Gridskipper city maps but has hinted at plans to move into the GPS sector when the technology becomes more widespread.