Technically Incorrect

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January 2, 2010 9:41 AM PST

AT&T, Luke Wilson try smaller coverage number

by Chris Matyszczyk
  • 30 comments

I'm not the best in the world at counting. And I'm definitely not the best in the world at counting on damp, cloudy days.

But during a passionately meaningless bowl game Friday, Luke Wilson interrupted my soporifia with a new ad and what I thought was a new fact: AT&T's network, I thought he said, covers "over 230 million Americans".

The ad then wafted off to a dreamland as Wilson persuades someone in a diner to friend request all of these people. My mind, on the other hand, wafted back to November when Wilson began AT&T's fightback against Verizon's taunts.

In one of the first ads, the one about the postcards, there is Wilson, in a sad brown jacket and equally depressed brown shirt, saying these words: "AT&T covers 97 percent of all Americans, that's over 300 million people."

For one uncomfortable moment, I feared that in the last few days 70 million people, so upset that AT&T was severing its ties with Tiger Woods, had moved to some dark part of South Dakota (or New York) to ensure that they could not be reached by AT&T.

Realizing this was quite absurd, I wondered whether there had been an acerbic exchange of missives between lawyers for AT&T and Verizon, in which brows were furrowed and numbers were parsed. Or whether someone had embedded copious amounts of candle wax in my earholes, so much that the wax was now affecting my brain.

Trying to get past the fact that Wilson still looks rather pasty, I listened again and again. I realized that in the new ad Wilson actually says: "AT&T's 3G network covers more than 230 million people."

Yes, the "3G network" is the vital nuance. It doesn't cover 97 percent of Americans, but it does still cover a large number. One that is, more or less, around 70 million smaller than the number that AT&T's total network covers.

I suppose one might presume this to be a coded message to more than 230 million Americans that, despite Verizon's aggressive besmirchments, they should not worry. Their personal self worth can still be uplifted by obtaining an iPhone that will definitely make calls and download gossip Web sites and farting apps.

However, do we now wait for the Verizon ad that says its own 3G network covers, oh, say, 70 million more Americans than, say, AT&T's? That couldn't be the case, could it?

I'm only asking because John Stratton, Verizon's chief marketing officer, said at a conference a few weeks ago that the difference between Verizon's coverage and AT&T's was "almost astounding."

It's a new year and I'd like to be astounded by how astounding "almost astounding" really is. Wouldn't you?

December 5, 2009 4:54 PM PST

In new ad, AT&T, Luke Wilson say Verizon is slow

by Chris Matyszczyk
  • 90 comments

If you were watching Florida impersonate a headless chicken against Alabama Saturday, you might have been aware that Luke Wilson, AT&T's disarming new pitchman, had also lost his head.

For the game was interrupted by Wilson's need to talk, with his filmic features and without.

The battle between AT&T and Verizon has been peppered by startling doses of objectivity. So to demonstrate the clear, obvious, incontrovertible fact that Verizon's 3G is but a Wendy's-stuffing, cake-loving, 15-beers-a-night slob when compared with AT&T's Usain Bolt, Wilson performs a side-by-side that would put the Pepsi Challenge to shame.

On AT&T's 3G, Wilson, finally not dressed in a painful shade of tree bark, downloads himself with the speed of an unfaithful, burglarizing vicar fleeing from the press.

When he tries using the Verizon 3G, which AT&T declares is very much slower, Wilson is up to his neck in it. There is no time to bring his head into the picture.

Naturally, AT&T's hope is that Wilson's charm will encourage people to use their hearts at least as much as their heads. No one using the latter will really believe he is using Verizon's 3G to materialize his headless self.

So smartphone seekers will be left trying to decide between a network that is allegedly everywhere, but is slow, and one which, according to critics, isn't remotely everywhere, but is faster and, oh, has that supposed digitally clueless pageant queen of an iPhone.

It's not quite George Clooney vs. Brad Pitt, is it? It's more, well, Luke Wilson vs. Owen Wilson.

December 3, 2009 4:19 PM PST

New Droid ad: iPhone is 'digitally clueless'

by Chris Matyszczyk
  • 153 comments

Perhaps you have already become used to Verizon's Droid tossing names at the iPhone like an 8-year-old boy behind his teacher's back.

However, the latest ill feelings directed at Apple's little cutey seem beyond even anything heard in an elementary school.

In a new TV spot, Droid asks an important question: "Should a phone be pretty?" To which many sane people would say "yes," and many emotionally challenged beings made of metal would say, "Huh? What?"

Its answer--the latest in its presentation of the Droid as a robotphone--is to hurl metallic-tasting custard pies as if the Apple store was a state fair.

"Should it be a tiara-wearing digitally clueless beauty pageant queen?" belches the ad's rhetoric, clearly referencing the iPhone, while wrapping the pie in a question.

I know many Socratically-inclined Apple fanpersons will object to the notion that beauty is only skin deep. But they will surely rail against the mere suggestion that the iPhone is digitally clueless.

Of course, this ad implicitly suggests that the Droid is, well, one of Cinderella's sisters, which might well affect its abilities to entice certain sectors of the populace.

Actually, the suggestion is more than implicit, for the deeply hirsute voice declares: "Is it a precious porcelain figurine of a phone? In truth, no."

So do you wait for a design that is pretty and is, as this ad so elegantly puts it, "racehorse duct-taped to a Scud missile fast" or do you have to compromise?

I know they say you can't have everything in life, but surely there must be some very attractive engineer out there who can give us everything in a few square inches of cell phone.

December 2, 2009 3:25 PM PST

Verizon nixes holiday ads to continue AT&T-bashing

by Chris Matyszczyk
  • 38 comments

If you thought that all wireless carriers know just how good their competitors' networks are, you might be suffering from a dropped conception.

In a recent speech to the Association of National Advertisers, posted on the AdAge Web site, Verizon Chief Marketing Officer John Stratton explained that his company couldn't get hold of any good data on just how reliable AT&T's network is. So it commissioned a third-party survey, one that seems to have sent it giddy with joy.

"What we saw, we sort of suspected, but it was almost astounding," he said.

So almost astounding, in fact, that Stratton said the company canned its fourth-quarter holiday campaign, which had already been produced but not yet aired (and presumably did not mention AT&T), and began mapping out its besmirchment of its rival's alleged network deficiencies.

"There was a bit of fact here that needed to be expressed aggressively to the marketplace," he added.

The bit of fact, which AT&T feels has been stretched into the part of the bookstore entitled "fiction," revolved around the accusation that AT&T's network has more holes than your average chunk of emmental.

The new Verizon ads seem certainly to have stirred a girding of loins in the marketplace and perhaps helped sales of the Droid, which are approaching 1 million.

Stratton added that because people are using cell phones in so many more ways, the strength of a company's network will be an increasingly important factor in consumer choice.

Strangely, he said nothing about Verizon one day offering the iPhone on its network.

There again, with the agility the company showed in producing the anti-AT&T ads so quickly, perhaps they're already shooting some happy Verizon iPhone ads. You know, just in case. You know, somewhere in Fiji, perhaps. You know, with the money they're saving now that AT&T has dropped its lawsuit against the map ads.

November 29, 2009 4:09 PM PST

Droid does, iPhone doesn't: The porn app store

by Chris Matyszczyk
  • 103 comments
MiKandi Market screen (Credit: Phandroid)

Oh, you knew someone was going to do this. So let's just get it over with. And though some might think of this as a battle between the Droid and the iPhone for the nation's morality, let's be open-source about it: someone's trying to make a lot of money from cell phone porn.

A company with the obtusely childlike name MiKandi has launched a mobile app store that will exclusively cater to adults whose brain food consists of content that reflects their age. Yes, the sort of stuff some prefer to refer to as porn.

MiKandi's publicity material naturally avoids this term, referring to the more PC phrase "adult only." However, there is a little kink in its offering. According to Android fanperson site, Phandroid, the MiKandi Market apps only work with Android phones and not with Apple's more morally minded handsets.

Cupertino steadfastly sticks to its policy of refusing to allow apps filled purely with adult content, though some might dispute whether its definition of "adult" isn't occasionally a little idiosyncratic.

Not for a moment would one suggest that Verizon or Motorola or the deities at Google are necessarily in favor of porn apps. However, MiKandi is attempting to take advantage of the fact that the Android system is more open than the iPhone's.

So while the Android Market itself doesn't offer porn, nothing on your Droid phone prevents you from using MiKandi's services. The wise people at Phandroid do, however, offer stern warnings about MiKandi's workings.

Despite attempting to use MiKandi's services, purely for scientific purposes, Phandroid failed to actually secure access to any mature content. Remember, children, this sort of thing will always be a somewhat risky business.

November 25, 2009 3:35 PM PST

AT&T gets Luke Wilson to hit Verizon again

by Chris Matyszczyk
  • 92 comments

In its attempt to redress the imbalance created by the latest Verizon ads, AT&T has hurriedly cobbled together not just one Luke Wilson ad, but several.

Curiously, one ad features precisely the same strategy as that of the latest iPhone advertising: reminding those who might still be on the fence, on the phone, or even on the lam that you can't simultaneously enjoy voice and Web surfing on the Verizon 3G network--and hence on the Motorola Droid.

So here we have Luke Wilson, still looking a little peaky and dressed in a difficult brown. Behind Luke, we have a man trying to use two phones (by implication, Verizon phones) to perform a task the iPhone will manage alone.

Some might find it entertaining that as his friend attempts to download something on one of his Verizon phones, he complains that it's all going rather slowly. Others might find this both true and funny.

AT&T hasn't merely paid Wilson a little more than 3G to make this comparison. Someone, somewhere, has, perhaps even wisely, said, "We need a map to counter Verizon's map."

So the writers hit upon the idea of a two-part extravaganza (this already aired during Tuesday's "Dancing with the Stars" finale), in which Wilson produces postcards from all the different American towns that really do--no, really--have AT&T 3G coverage.

Wilson says his job is to set the record straight, with respect to Verizon's vicious besmirching of the AT&T network. He tries his best. He tells us that AT&T covers 97 percent of all Americans--yes, 300 million people.

The AT&T map also seems far more filled-in and far more colorful than it appears in Verizon spots, though one suspects that local word of mouth might be rather stronger, in this instance, than national advertising. If you live in Spokane, Wash., for example, and you know someone there who has spotty 3G service on a particular network, that is far more powerful an influencer than any number of Wilson's postcards or Verizon's barbs.

It's enlightening, however, to discover that Wilson once dated someone in Tulsa, Okla., and it didn't work out. Did she catch him simultaneously calling and Web surfing? Perhaps we will never know.

November 23, 2009 5:45 PM PST

New Apple ads to Verizon: Can Droid do this?

by Chris Matyszczyk
  • 203 comments

It seems that Apple doesn't respect Verizon's Droid phone quite as much as it does Microsoft's PCs. But two new ad spots, launching Monday evening, come as close as Apple has done thus far to directly attack the allegedly do-it-all robotphone.

The Droid, you see, went after Apple in its teaser campaign with some telling remarks and the hearty claim that Droid does what the iPhone doesn't. Then Verizon decided it would be fun to knock both the iPhone and AT&T's spotty 3G coverage with its "Misfit Toys" concept.

AT&T has already replied by hustling a hastily-dressed Luke Wilson into directing a few resentful pins at Verizon's effigy. However these new ads, while entirely in keeping with the iPhone tone and style, end with a line that expressly assaults the doings of Droid--or rather, its alleged non-doings.

Both ads focus on the iPhone's ability to allow you to use voice and data capabilities simultaneously over the AT&T network. By asking gently at the end of each spot "Can your phone and your network do that?" Apple is bursting what it sees as the inflated stealth bombing that accompanied the launch of the Droid.

Apple iPhone Ad - Did You See My Email? from Arik Hesseldahl on Vimeo.

Apple iPhone Ad - What Time's The Movie? from Arik Hesseldahl on Vimeo.

These ads don't mention the Droid or Verizon by name. But the fact that Apple has decided to address its rivals, however obliquely, suggests that one can look forward to more accusations, more bickering, and more attempted one-upmanship.

'Tis the season of goodwill, after all.

November 18, 2009 8:19 PM PST

AT&T fights back at Verizon with, um, Luke Wilson

by Chris Matyszczyk
  • 47 comments

When you've lost the first round in your case against Verizon's persistent and persuasive mockery, who do you turn to?

Luke Wilson, that's who. After all, he starred in "Legally Blonde" and, well, "Jackass Number Two."

Actually, Wilson is lovable. Truly lovable. Perhaps if he'd dressed down a little and Justin Long had suffered an interminable hiatus hernia, Wilson might have got the part of Mac, the Microsoft Mocker.

Instead, he has the slightly more difficult task of persuading the folks who adored him in "Old School" that AT&T's 3G will serve them well on the 3.10 to Yuma.

The creators didn't give him much of a script, as I suspect they wrote it a couple of lattes and a shot of bourbon before this opus was filmed in what looks like the empty space above Victoria's Secret in Santa Monica, Calif.

Luke is forced to stand before a board and prove that AT&T has the fastest 3G network, lets you talk and surf at the same time, and offers you more apps that feature people making strange noises, half-clothed women, and animals that smile when you touch the screen. (Disclosure: slight exaggeration)

Sadly, it all looks a little analog. Luke looks as if he'd prefer to be surfing, as he really doesn't have the tools to make you believe what he's being paid to say.

His hair looks as if it's been hurriedly greased with Czech lard and his face offers a certain hemorrhoidal mien as it offers a little jape at the end of the spot. Yes, a jape about Verizon beginning with "V" and AT&T not beginning with "V." That rumbling you can hear is the collective guffaw from Verizon Central.

Verizon is hurting AT&T with its clinical, delighted unpleasantness. And I fear that before "Legally Blonde 2: AT&T's Revenge" can possibly be effective, the iPhone carrier needs to dramatize its argument rather better than the gospel according to Luke.

November 14, 2009 2:06 PM PST

Verizon ad describes negotiations with Apple?

by Chris Matyszczyk
  • 93 comments

The thing about the finest of soap operas is that they must create conflict in order to inspire truly dramatic love.

This is why I was rendered temporarily cynical by a Verizon print ad in a recent edition of Sports Illustrated. The ad was for the Droid. The words were directed at the sensitive regions of the iPhone. But the sentiment seemed to refer to a slightly larger picture.

In case you have not seen this particular work of art, it is headlined "This is a world of 'Nope', Nuh-Uh' and 'Sorry, Charlie.'" The first line gives a clue that perhaps this is not just another anti-iPhone ad. "A world of smiling denial," it begins.

But the next line offers a shudder with every consonant: "Petty tyrannies have made their way into our cell phones."

Smiling denials. Petty tyrannies. Are they talking about a competing cell phone or perhaps a certain individual at the competing company?

(Credit: Chris Matyszczyk)

This is not the rather charming exile of the iPhone to the Island of Misfit Toys. This isn't even the rather teenage assertion of the iPhone's alleged "semi-functional, giggling-brat-vanity".

This print ad strains to mask its truly adult feelings and fails in quite a spectacularly positive way with the phrase: "these arrogant little devices."

Alrighty, now. The use of the word "arrogant" makes this a deeply personal work that might have been inspired, well, by whom? By someone who might have been personally involved in Verizon's negotiations to secure Apple's iPhone, perhaps?

The hearty phraseology of the Droid campaign is admirable, in the way that the Ultimate Fighting Championship can, I am told, sometimes be admirable.

However, one wonders whether Verizon's confidence in its wireless coverage is making the company feel far more assured in its ability to soon offer the iPhone as well as BlackBerry and Droid products.

Is Verizon suggesting that Apple needs Verizon's coverage just as much as Verizon needs the iPhone's cachet? Is it suggesting that the alleged smiling denials, arrogance, and petty tyrannies cannot prevent a slightly altered world order?

The upliftingly personal nature of this ad might just portend a new, big love between Apple and Verizon in just a couple of episodes. A 4G Verizon iPhone? There won't be a dry eye in the house.

November 9, 2009 8:30 PM PST

New Droid ad: The iPhone's a purse

by Chris Matyszczyk
  • 45 comments

Early on Monday, we learned that the new Verizon Droid does, indeed, swap "semi-functional, giggling-brat-vanity for a bare knuckle bucket of does."

Now, we have the visual evidence. It's evidence a defense attorney would rather enjoy.

The Droid is, apparently, not a smartphone at all. It is a robotphone, according to Verizon's latest TV ad. Yes, it punches its way through steel walls and crushes rocks. Which, I believe, is known in English classes as poetry.

The lyrical content is only heightened when the giggling-brat-vanity words are uttered by an announcer who sounds like he had a previous career as an enforcer with one of the Gambino bambinos.

As the contempt drips from his lips, we see various iPhone-like devices all blinged out in pinks and purples and sequins. They look like purses.

And the subtext, which is about as covert as a right cross from an inebriated wedding crasher, is that the Droid is for boys and the iPhone is for fans of "Project Runway" and "The Real Housewives of Orange County."

Yes, your Droid is your Mixed Martial Arts-lovin', bone-crushin' robot that's going to turn you into a man. And that's what all boys want, right?

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About Technically Incorrect

Chris Matyszczyk brings a fresh and irreverent perspective to the tech world in his CNET blog, Technically Incorrect. He is a member of the CNET Blog Network and is not an employee of CNET.

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