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January 5, 2009 4:06 PM PST

Steve Jobs' health now a public matter

by Tom Krazit

Now that Apple has acknowledged Steve Jobs' health issues, it may have to do so repeatedly in the future.

(Credit: James Martin/CNET News)

By finally deciding to talk about Steve Jobs' health, Apple may have opened a Pandora's Box.

After insisting for months that Jobs' health was a private matter, Apple changed its tack in the face of widespread speculation regarding its CEO's weight loss. On Monday, the company issued a statement that Jobs was suffering from a hormone imbalance that was "robbing" proteins from his body. That news cheered Apple investors, who dreaded far worse news regarding Jobs' health after a report last week that his health was "declining rapidly."

The disclosure was clearly painful for Jobs, who wrote in an open letter, "So now I've said more than I wanted to say, and all that I am going to say, about this." That might not be so simple.

Now that it has cleared the air and addressed the state of Jobs' health, Apple may be forced to give regular updates, according to corporate governance experts. And, they add, the company will need to be very careful, as it was on Monday, about how it words those statements.

We've written this many times as we've covered the issues surrounding Jobs' health and Apple's handling of the situation, but it bears repeating: there are no legal guidelines for companies to follow in making decisions about how and what to disclose involving the health matters of their executives.

Amid all the speculation involving Jobs' health this year, Apple may have decided that enough was enough following reports predicting its CEO's imminent demise, according to Patrick McGurn, special counsel at RiskMetrics Group's ISS Governance Services.

"It's sort of unhealthy for the company to go through these repeated news cycles," McGurn said, believing that Apple likely should have said something earlier in the year when concerns over Jobs' health first surfaced.

The intense interest in anything related to Apple in the tech industry makes it ripe for disinformation, which seems to have cropped up time and time again with the rumors that Jobs was dying. The most likely sources of that kind of information are hedge funds or speculators looking to make a quick buck by short-selling Apple's stock, or finding ways to drive the stock down as to profit from its fall.

Rumors involving Jobs' health are an easy weapon for those types of speculators, given his importance to Apple and clear evidence of weight loss this year. Apple has chosen different strategies over the course of the past six months in handling those rumors.

Click for gallery

The company first told The Wall Street Journal in June on the day of Jobs' appearance at Apple's Worldwide Developers Conference that he was suffering from a "common bug," but after the speculation increased Apple modified its stance to declare that Jobs' health "is a private matter."

Jobs himself then reached out to The New York Times' Joe Nocera to confirm (off-the-record) a story written by Nocera's colleague John Markoff that Jobs had undergone a surgical procedure to treat an unspecified issue that was causing weight loss. That prompted some heated discussion of whether a surgical procedure really counts as a common bug, but the speculation largely died down as Jobs made public appearances later in the year in which he didn't appear any worse off, if not better.

That is, until Apple announced in mid-December that Jobs would not be giving the Macworld keynote. Apple refused to answer any questions about Jobs' health at that time, pointing instead to Apple's decision to end its association with Macworld as the reason for Jobs' absence.

We now know, through Monday's announcement, that Jobs decided "a few weeks ago" that determining why he was continuing to lose weight was his highest priority. Apple has not said that particular decision was linked to the decision to have Phil Schiller deliver the keynote, but it's not hard to imagine the two decisions were at least somewhat related.

So, now what? Investors seemed satisfied on Monday, sending the company's shares up more than 4 percent on a day in which the broader market was down. But how long will that keep them satisfied?

"I think this is a situation where this issue is so public now, there's going to be a regular need to provide disclosures and updates to the public," McGurn said. "Fair or not, fairness doesn't come into play in this instance, it's what the market demands."

Apple will no longer be able to say that it has decided Jobs' health is a private matter by choosing to comment on it in such a fashion Monday. "Having said it once, they've created a situation where if they don't say it again, people are going to think the worst," said Jay Lorsch, a professor of human relations at Harvard Business School.

Jobs said he expected to regain much of the weight he lost by late spring: will Apple have to issue an update to that effect to quell speculation that he's suffering from something worse? Will they have to make another update late in 2009 after predictable rumors grow that Jobs is once again losing weight?

One way Apple could avoid having to go down that road is by making its succession plan clearer, Lorsch said. Apple hasn't shared any details, but has hinted that it has a plan in place to deal with Jobs' eventual decision to leave the company.

Now may be the time to make that plan known, Lorsch said. This is a tricky decision, because announcing such a plan has the potential to create internal competition for the role or tension among those who were not chosen. Still, if anything happens to Jobs and Apple seems seems ill-prepared, questions will be raised regarding whether the board is doing its job.

Dealing with the issues surrounding Jobs' health during the last six months has presented quite a minefield for Apple. It has had to walk a fine line between the privacy concerns of its indomitable founder and the damage caused by those trafficking in The Steve Jobs Deathwatch.

But in twice declining to directly address concerns over Jobs' health--first in June, and then in December--and then going public in such a fashion Monday, Apple has set itself up for ongoing discussions regarding Jobs' health. In the future, it will be hard pressed to claim Jobs' right to privacy when new questions arise.

And clearly, this famously reticent company must now tread carefully. Jobs had more than a "common bug" plaguing him in 2008, and while Apple deftly avoided linking his absence from Macworld with his hormone imbalance in Monday's open letter, it seems hard to believe his health played no role in that decision.

Click here for more Macworld Expo coverage from CNET News.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
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Add a Comment (Log in or register) Showing 1 of 2 pages (47 Comments)
by Hep Cat January 5, 2009 4:22 PM PST
So, after hounding him for months (C|Net, everyone else), starting rumors on unfounded speculation (Diaz/Gizmodo), and checking with the local Frogurt vendor to see if Jobs is OK (Scoble), Jobs' health is now declared a public matter because he was literally forced to say something?

I'm not sure what got put in the water coolers at C|Net over the holidays, but you folks have collectively lost it today. Did I hear Erica Ogg sniffle during the podcast? I demand to know if she's sick!
Reply to this comment
by shootthecops January 5, 2009 5:38 PM PST
What makes Steve Jobs heath a public matter is the momentum behind his ability to sell overpriced electronics to the masses.
by M C January 6, 2009 12:30 AM PST
Um, Tom, first of all, "Apple" didn't "change its tack" - Steve Jobs himself decided to clear the air in the face of semi-raving lunatic media.

Whether he decides to do so again is up to him and only him, no matter how self-important the media decide to be about it. (And CNet in particular might want to take a couple of steps back from the self-importance zone.)
by gybognarjr January 6, 2009 9:17 PM PST
There is no logic whatsoever behind the subjective statement. Logic says, that if a product is overpriced, most people will not buy it. Logic also says, that many people cannot afford the best and more expensive product, so they buy cheaper and lower quality merchandise.
by Goodbye Helicopter January 5, 2009 4:30 PM PST
yawn
Reply to this comment
by Dani210 January 6, 2009 1:35 AM PST
have you guys ever wondered if Jobs ever reads One More Thing and all this news about himself? its pretty interesting if you think about it
by stigmattaman January 5, 2009 4:57 PM PST
@Hep Cat
I don't quite agree, and I think this was an excellent, well-researched piece by Tom. Jobs' health is a public matter because he has become inexorably linked to Apple and it's stock. Whether that was intentional or not, there's a widely held assumption that without Jobs the company goes back in the crap*er, even if it takes a few years to happen.

But what complicates the matter more is when it was revealed that Jobs had cancer four years ago, the shareholders didn't find out about it until Jobs had already had the surgery to remove it. This came months after he was diagnosed and tried to treat it with alternative measures (allegedly of course). To hide behind this veil of privacy doesn't work for the celebrity head of a publicly traded company. Yeah, I'm sure it must suck for him to have his health constantly speculated, but that's the tradeoff for his success and fortune.
Reply to this comment
by loose_screw January 5, 2009 4:59 PM PST
Yes, let's publicly draw Steve's blood once a month and publish the test results on the net for all to see. Now stop writing about this issue please.
Reply to this comment
by Hep Cat January 5, 2009 6:09 PM PST
The funny thing is that we're all dying. From our first day on earth, each day is one step closer to being dead. C|Net choses to obsess on one person because they attribute everything good that ever happened at Apple to Steve. They continue to misconstrue Apple's motives (perhaps the company as a whole is tired of forcing people to work through the holidays so that there is something to announce in the second week of January every year?)

The worst part is that most of the great ideas at Apple have nothing to do with Steve. Sure, he signs off on stuff, but the nice touches are part of the company's DNA - not Steve's.
by Dani210 January 6, 2009 1:38 AM PST
i like that. each day is one step closer to being dead. makes a lot of sense really, Hep Cat, I commend you lol. no but ferreal
by Inconnux January 5, 2009 5:00 PM PST
When your company stock is tied to a personality, that persons health needs to be public.
Reply to this comment
by trd1282 January 6, 2009 12:07 AM PST
Well, I think people who own stock for that reason alone need to have their head checked.
by ilias_14 January 5, 2009 5:04 PM PST
Is business at CNET that bad? I find it hard to believe that a stereotypical windows news-site resorts to posting two tabloid-like headlines about Apple in the front page (yes, including Ralf Needleman's account of laughable arguments against switching to mac). Well, OK, I admit these articles attracted my attention but this type of shoddy reporting only works so many times...
Reply to this comment
by Hep Cat January 5, 2009 6:06 PM PST
I'm struck by the fact that Rafe wrote an entire article about how he doesn't "get" the Mac, when a simple perusal of online help and a little deep thought would have helped. Fer chrissake - Photo has a picture of a camera on the icon! It's made for bringing photos from cameras to computers! And yet Rafe doesn't understand this, spending half the article wondering why iPhoto didn't automatically scour his hard drive looking for graphics files. Because DUH - that's not what it is for, Rafe! And if Apple HAD created a be-all end-all free photo hover program, people would have crucified them for putting third party vendors out of business!
by solitare_pax January 5, 2009 5:17 PM PST
CNET: Once again trying to outdo the National Enquirer and Weekly World News - and proving once again that YES it can be done.

Apple's problem is that it had two total idiots at the helm during Jobs' forced absence - idiots who make Microsoft's Steve Ballmer look brilliantly gifted - and Jobs had to come back to rescue the company. Now everyone is worried that when Jobs saunters off into the sunset, they will import another total idiot - perhaps one of those gifted idiots who ran Fannie May/Freddie Mac into the ground - and deep six Apple. Will it happen? Hopefully not. But do we need this daily gloom and doom about Apple's instant demise? Probably not.
Reply to this comment
by Dani210 January 6, 2009 1:40 AM PST
nice!!
by biggstuu January 5, 2009 5:22 PM PST
yknow it is kinda sad, we've become so screwed up as a people that we look away at the fact that this is about a person's mortality. For those who cling to the "well he's public face of the company so we need to know about his health," when Martha Stewart has her menses, do we need to know about that? How about Jeff Bezos? Do we need to need to know when he has he annual colorectal exam and the results? Stop cramming for eyeballs guys. Between Needleman, Cooper, and yourself, i've seen at least 6 articles today alone about Apple and Jobs, sharing one common theme; full of sound and fury, signifying nothing.
Reply to this comment
by DenkU January 5, 2009 5:38 PM PST
Imagine if the Pillsbury Doughboy or Aunt Jemima were to die. The world would surely end.
Reply to this comment
by Erictheruler1 January 5, 2009 8:23 PM PST
Now that would be news ,but the world loves a scandal so change it from dies to have an interracial love child. That would surely sell more biscuits and syrup......
by solitare_pax January 6, 2009 2:53 AM PST
Lets see - Orville Redenbacher died in 1995 - yet his popping corn brand lives and thrives on today. Frank Perdue passed on in 2005, and his company is still providing chicken.

Apple is not as doomed as CNET would like to think.
by gggg sssss January 5, 2009 5:38 PM PST
Bye Bye Apple.Time to start buying real PCs not wholey reliant on one egaomainiacale ( sp) maniac anyway.
Reply to this comment
by Dani210 January 6, 2009 1:41 AM PST
im guessing you've never used a mac. and that the real pc is the original one, the mac, 1984
by bobeeeeeeee April 21, 2009 10:15 PM PDT
is there a PC that runs Vista and OSX? Oh yeah, it's called a Mac!
by Vegaman_Dan January 5, 2009 5:53 PM PST
When both Apple and Steve Jobs both are forced to make public comments about Mr. Jobs' health status, then yes, they have made it a public issue.

Now they may be judged against this performance in the future when it comes to public disclosure.

Damned if they do, damned if they don't.
Reply to this comment
by Penguinisto January 6, 2009 6:11 AM PST
So.... what's Steve Balllmer's blood pressure?
by Vegaman_Dan January 6, 2009 11:18 AM PST
Penguinisto wrote:

"So.... what's Steve Balllmer's blood pressure? "

No idea. But then Microsoft hasn't made it a point to tell everyone of his condition, nor has he appeared like an undead zombie in public causing stockholders or the media to question his health to the point that Apple has expereienced. Nor has Microsoft tried to cover it up as Apple has by deflecting the questions or obscuring the facts.

So I don't see how the two are related.
by Demolition January 6, 2009 1:41 PM PST
Vegaman_Dan wrote:

"So I don't see how the two are related."

Maybe Penguinisto figures that Ballmer's famous hot temper (and excessive sweatiness) indicates that he has a lot of stress. Perhaps that stress could lead to a heart attack or stroke, someday. I wonder what effect that would have (on stock prices, etc.) if he suddenly dropped dead at work.

Penguinisto might also be pondering Ballmer's chunky build, which may be indicative of bad eating habits. Maybe his cholestrol is high, perhaps he has gallstones? Sounds like geriatric-onset diabetes is just around the corner for Monkey Boy.

So... who knows? As we've seen in Jobs' case, once the speculation starts, it can spiral out of control.
by Travis Ernst January 5, 2009 5:59 PM PST
So when can we expect to see the health report from the writers of C Net? They are public figures!!! Not to mention the Liberal writers from the LA Times!! Lets open the books on ALL writers!!!
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by latvproducer January 5, 2009 6:47 PM PST
Tom did a good job in writing this article! We all want to know about the health of Steve Jobs. Not only from a investor's position of someone who cares about who is running the company, but also a consumer's postion. Steve Jobs has become an icon. He is not just an ordinary CEO of a major computer company. He is Steve Jobs; a leader, innovator, creator, and just one of the coolest executives in the conputer industry ever! When we think of Apple, we think of Steve Jobs, the guy who opened up a whole arena in how we listen to music, and edit our films..
I remember in the mid 90's when Avid technology was the way to edit for TV. Then FCP came along with the Mac books and all of the kids who were into editing could take it to the next level at a good and affordable price. I also remember a time when Apple wasn't doing well, then the iPod came out, and the rest is history. Steve Jobs is not just your average computer wizard. He is a guy who changed the world. Where would YouTube be without FCP.
We care about Steve, and want to hear about his health because we want him better. There are CEO's such as Jach Welch, who turned GE around, and Lee Iococca who once made us proud of Chrysler, and there is Steve Jobs. He is a hero to all of the young people. We all not only love his products, but also love his insight to technology, and design. How cool is the ipod and the Macs. One night just before Christmas I had walked down 5th Ave. to see how the shopping was going. There were at least 95% of the stores had sale signs in the windows of the store. I had walked into the Apple store on 5th Ave. and the store was packed with people from around the world.
Whether you are a Mac or PC person, you will know that Apple is the cool company. Again, I must remind you that computers were not always thought of as cool. Thanks to Steve Jobs for being a young cool CEO who was able to make some fantastic decisions about design and what computers can do for people. I do not know the guy, but can honestly say that I love that person who has brought so much to the table of technology.
All I can say is that I hope for the best for his health. He is a hero to not only us moms out there, but our children as well. I worked with Macs ever since I started to use AVID for my TV productions in the early 90's Today, my son, daughter and I all use Macs.
Tom wrote a wonderful article about a man who we all care so much about. I wish only the best for Mr Jobs, and hope that he gets well soon. There are not a lot of CEO's who I really care about, but without a doubt Mr Jobs is first who comes to mind of one who I do care about. I am not sure if he know it, but he has a llot of fans out there both old and young! Mr Jobs...please get better, and Tom, please keep up up to date on his health. Thanks for your article!
JoAnna Levenglick
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by Llib Setag January 5, 2009 7:27 PM PST
Hey! Did you see the last Keynote when the CEO ran out on stage, jumping around & screaming like an insane person?

Red faced & sweating like he was having a stroke or heart attack?

Grossly obese &ranting like a mad man?

Wow! is that computer company going out of business if that CEO dies!...

Oops! my bad...That was STEVE BALLMER, CEO OF MICROSOFT!
Never mind...sorry to make the stock drop to be $25 a share...

What? it's been that way for several years now WAY before the stock melt down & economic crisis?

Wow! Microsoft is REALLY in trouble since it's Big Cheese Citizen Gates retired.

Beleagured Ballmer had better release his health report before it's too late!

Oh that's right...HIS health report is personal & confidential since it's C|Net's Sugar Daddy Microsoft.
Reply to this comment
by Dani210 January 6, 2009 1:43 AM PST
satire is always funny.
by iLuvMyMacs January 5, 2009 8:03 PM PST
All Steve has to do is hang out with my ExWife for about a month- he'll pack on 20lbs no problem.

Best of health Steve-
Reply to this comment
by shagless January 5, 2009 8:34 PM PST
I am an Apple fan, and an investor in many things. The health of the CEO of a company I am interested in is so far from first on my priority list. A lot of other issues make me question places I invest my money. A personal issue such as cancer, or weight loss really aren't my business. The media is firmly in the wrong here. Leave a person to their personal life. You want to find weaknesses with Apple or Jobs, look at his salary, look at the stock options mess, look at lawsuits pending, look at focus of the company, look at R&D, look at who they hire for the company...but leave the health issues out of it. First as a reader, this sickens me. As a human being, I find this morbid search for death and illness bizarre and disgusting. Leave it alone and stick to reviewing technology, C-Net and while your at it you might just make yourself look like a news source with some credibility.
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by Dani210 January 6, 2009 1:51 AM PST
yeah but you know in america and all, freedom of speech and press, then theres laiez faire, or however you spell it, you know, how the government doesn't interfere with business even when its based on a morally sickening thing. but, thats our opinion, and really its not business, its individuals, so the govt. won't do anything about it
by shadowself January 5, 2009 8:42 PM PST
So you had to retract your earlier article because it was wrong. Now I suppose in retaliation you are posting this.

"Now that it has cleared the air and addressed the state of Jobs' health, Apple may be forced to give regular updates, according to corporate governance experts."

No, it's really the rabid reporters looking for web hits that believe Jobs and Apple will have to either a) feed them regular tidbits about Jobs' health, or b) these same "reporters" will print rumor and pure speculation based upon NO facts.

You do correctly state, "there are no legal guidelines for companies to follow in making decisions about how and what to disclose involving the health matters of their executives." Thus, neither Apple nor Jobs ever needs to talk about this again.

Besides, what level of disclosure do you demand? Do you want to know the next time he stubs his toe? The next time he has a headache? The next time he gets his glasses changed? Where does it end?
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by Dani210 January 6, 2009 1:22 AM PST
its also been said that he has pills that will restore him over the course of 3 months.

Jobs was suffering from a hormone imbalance that was "robbing" proteins from his body.

**Key word ^ "was"**
Reply to this comment
by levit8 January 6, 2009 1:58 AM PST
Let's to give this man some respect. He's someone who's done more for humanity by giving the gift to create at our highest human potential possible verse being a unnecessary critic at such vulnerable state in his health. What if he was your relative would you still kick him while he was down? or would be a decent human being and wish him a fast recovery. As for me personally I have a great deal of respect for this man, He has helped put personal computers in public schools by the masses and showed us creativity down to the smallest detail like a magnet charger connection for laptops so you wouldn't bring the machine crashing down (Apple adopted this from Eastern rice cookers).
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by mikehill33 January 6, 2009 5:26 AM PST
If you want the public to invest in your company, then you have to be willing to have full disclosure about the key figure at the helm.

No question Steve Jobs is the chief designer at one of the most iconic companies the world has ever seen, but why the kid gloves treatment about his health?

I read The Second Coming of Steve Jobs last year, and it is sad to say, but this guy lived his whole life as a jerk, and now all the fanboys are clamoring for him to be left alone.

Bottom line: it is newsworthy and could have great impacts on the future of Apple and all its designs. If he is sick, write about it.
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