Steve Jobs' health now a public matter
Now that Apple has acknowledged Steve Jobs' health issues, it may have to do so repeatedly in the future.
(Credit: James Martin/CNET News)By finally deciding to talk about Steve Jobs' health, Apple may have opened a Pandora's Box.
After insisting for months that Jobs' health was a private matter, Apple changed its tack in the face of widespread speculation regarding its CEO's weight loss. On Monday, the company issued a statement that Jobs was suffering from a hormone imbalance that was "robbing" proteins from his body. That news cheered Apple investors, who dreaded far worse news regarding Jobs' health after a report last week that his health was "declining rapidly."
The disclosure was clearly painful for Jobs, who wrote in an open letter, "So now I've said more than I wanted to say, and all that I am going to say, about this." That might not be so simple.
Now that it has cleared the air and addressed the state of Jobs' health, Apple may be forced to give regular updates, according to corporate governance experts. And, they add, the company will need to be very careful, as it was on Monday, about how it words those statements.
We've written this many times as we've covered the issues surrounding Jobs' health and Apple's handling of the situation, but it bears repeating: there are no legal guidelines for companies to follow in making decisions about how and what to disclose involving the health matters of their executives.
Amid all the speculation involving Jobs' health this year, Apple may have decided that enough was enough following reports predicting its CEO's imminent demise, according to Patrick McGurn, special counsel at RiskMetrics Group's ISS Governance Services.
"It's sort of unhealthy for the company to go through these repeated news cycles," McGurn said, believing that Apple likely should have said something earlier in the year when concerns over Jobs' health first surfaced.
The intense interest in anything related to Apple in the tech industry makes it ripe for disinformation, which seems to have cropped up time and time again with the rumors that Jobs was dying. The most likely sources of that kind of information are hedge funds or speculators looking to make a quick buck by short-selling Apple's stock, or finding ways to drive the stock down as to profit from its fall.
Rumors involving Jobs' health are an easy weapon for those types of speculators, given his importance to Apple and clear evidence of weight loss this year. Apple has chosen different strategies over the course of the past six months in handling those rumors.
The company first told The Wall Street Journal in June on the day of Jobs' appearance at Apple's Worldwide Developers Conference that he was suffering from a "common bug," but after the speculation increased Apple modified its stance to declare that Jobs' health "is a private matter."
Jobs himself then reached out to The New York Times' Joe Nocera to confirm (off-the-record) a story written by Nocera's colleague John Markoff that Jobs had undergone a surgical procedure to treat an unspecified issue that was causing weight loss. That prompted some heated discussion of whether a surgical procedure really counts as a common bug, but the speculation largely died down as Jobs made public appearances later in the year in which he didn't appear any worse off, if not better.
That is, until Apple announced in mid-December that Jobs would not be giving the Macworld keynote. Apple refused to answer any questions about Jobs' health at that time, pointing instead to Apple's decision to end its association with Macworld as the reason for Jobs' absence.
We now know, through Monday's announcement, that Jobs decided "a few weeks ago" that determining why he was continuing to lose weight was his highest priority. Apple has not said that particular decision was linked to the decision to have Phil Schiller deliver the keynote, but it's not hard to imagine the two decisions were at least somewhat related.
So, now what? Investors seemed satisfied on Monday, sending the company's shares up more than 4 percent on a day in which the broader market was down. But how long will that keep them satisfied?
"I think this is a situation where this issue is so public now, there's going to be a regular need to provide disclosures and updates to the public," McGurn said. "Fair or not, fairness doesn't come into play in this instance, it's what the market demands."
Apple will no longer be able to say that it has decided Jobs' health is a private matter by choosing to comment on it in such a fashion Monday. "Having said it once, they've created a situation where if they don't say it again, people are going to think the worst," said Jay Lorsch, a professor of human relations at Harvard Business School.
Jobs said he expected to regain much of the weight he lost by late spring: will Apple have to issue an update to that effect to quell speculation that he's suffering from something worse? Will they have to make another update late in 2009 after predictable rumors grow that Jobs is once again losing weight?
One way Apple could avoid having to go down that road is by making its succession plan clearer, Lorsch said. Apple hasn't shared any details, but has hinted that it has a plan in place to deal with Jobs' eventual decision to leave the company.
Now may be the time to make that plan known, Lorsch said. This is a tricky decision, because announcing such a plan has the potential to create internal competition for the role or tension among those who were not chosen. Still, if anything happens to Jobs and Apple seems seems ill-prepared, questions will be raised regarding whether the board is doing its job.
Dealing with the issues surrounding Jobs' health during the last six months has presented quite a minefield for Apple. It has had to walk a fine line between the privacy concerns of its indomitable founder and the damage caused by those trafficking in The Steve Jobs Deathwatch.
But in twice declining to directly address concerns over Jobs' health--first in June, and then in December--and then going public in such a fashion Monday, Apple has set itself up for ongoing discussions regarding Jobs' health. In the future, it will be hard pressed to claim Jobs' right to privacy when new questions arise.
And clearly, this famously reticent company must now tread carefully. Jobs had more than a "common bug" plaguing him in 2008, and while Apple deftly avoided linking his absence from Macworld with his hormone imbalance in Monday's open letter, it seems hard to believe his health played no role in that decision.
Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom. 






I'm not sure what got put in the water coolers at C|Net over the holidays, but you folks have collectively lost it today. Did I hear Erica Ogg sniffle during the podcast? I demand to know if she's sick!
Whether he decides to do so again is up to him and only him, no matter how self-important the media decide to be about it. (And CNet in particular might want to take a couple of steps back from the self-importance zone.)
I don't quite agree, and I think this was an excellent, well-researched piece by Tom. Jobs' health is a public matter because he has become inexorably linked to Apple and it's stock. Whether that was intentional or not, there's a widely held assumption that without Jobs the company goes back in the crap*er, even if it takes a few years to happen.
But what complicates the matter more is when it was revealed that Jobs had cancer four years ago, the shareholders didn't find out about it until Jobs had already had the surgery to remove it. This came months after he was diagnosed and tried to treat it with alternative measures (allegedly of course). To hide behind this veil of privacy doesn't work for the celebrity head of a publicly traded company. Yeah, I'm sure it must suck for him to have his health constantly speculated, but that's the tradeoff for his success and fortune.
The worst part is that most of the great ideas at Apple have nothing to do with Steve. Sure, he signs off on stuff, but the nice touches are part of the company's DNA - not Steve's.
Apple's problem is that it had two total idiots at the helm during Jobs' forced absence - idiots who make Microsoft's Steve Ballmer look brilliantly gifted - and Jobs had to come back to rescue the company. Now everyone is worried that when Jobs saunters off into the sunset, they will import another total idiot - perhaps one of those gifted idiots who ran Fannie May/Freddie Mac into the ground - and deep six Apple. Will it happen? Hopefully not. But do we need this daily gloom and doom about Apple's instant demise? Probably not.
Apple is not as doomed as CNET would like to think.
Now they may be judged against this performance in the future when it comes to public disclosure.
Damned if they do, damned if they don't.
"So.... what's Steve Balllmer's blood pressure? "
No idea. But then Microsoft hasn't made it a point to tell everyone of his condition, nor has he appeared like an undead zombie in public causing stockholders or the media to question his health to the point that Apple has expereienced. Nor has Microsoft tried to cover it up as Apple has by deflecting the questions or obscuring the facts.
So I don't see how the two are related.
"So I don't see how the two are related."
Maybe Penguinisto figures that Ballmer's famous hot temper (and excessive sweatiness) indicates that he has a lot of stress. Perhaps that stress could lead to a heart attack or stroke, someday. I wonder what effect that would have (on stock prices, etc.) if he suddenly dropped dead at work.
Penguinisto might also be pondering Ballmer's chunky build, which may be indicative of bad eating habits. Maybe his cholestrol is high, perhaps he has gallstones? Sounds like geriatric-onset diabetes is just around the corner for Monkey Boy.
So... who knows? As we've seen in Jobs' case, once the speculation starts, it can spiral out of control.
I remember in the mid 90's when Avid technology was the way to edit for TV. Then FCP came along with the Mac books and all of the kids who were into editing could take it to the next level at a good and affordable price. I also remember a time when Apple wasn't doing well, then the iPod came out, and the rest is history. Steve Jobs is not just your average computer wizard. He is a guy who changed the world. Where would YouTube be without FCP.
We care about Steve, and want to hear about his health because we want him better. There are CEO's such as Jach Welch, who turned GE around, and Lee Iococca who once made us proud of Chrysler, and there is Steve Jobs. He is a hero to all of the young people. We all not only love his products, but also love his insight to technology, and design. How cool is the ipod and the Macs. One night just before Christmas I had walked down 5th Ave. to see how the shopping was going. There were at least 95% of the stores had sale signs in the windows of the store. I had walked into the Apple store on 5th Ave. and the store was packed with people from around the world.
Whether you are a Mac or PC person, you will know that Apple is the cool company. Again, I must remind you that computers were not always thought of as cool. Thanks to Steve Jobs for being a young cool CEO who was able to make some fantastic decisions about design and what computers can do for people. I do not know the guy, but can honestly say that I love that person who has brought so much to the table of technology.
All I can say is that I hope for the best for his health. He is a hero to not only us moms out there, but our children as well. I worked with Macs ever since I started to use AVID for my TV productions in the early 90's Today, my son, daughter and I all use Macs.
Tom wrote a wonderful article about a man who we all care so much about. I wish only the best for Mr Jobs, and hope that he gets well soon. There are not a lot of CEO's who I really care about, but without a doubt Mr Jobs is first who comes to mind of one who I do care about. I am not sure if he know it, but he has a llot of fans out there both old and young! Mr Jobs...please get better, and Tom, please keep up up to date on his health. Thanks for your article!
JoAnna Levenglick
Red faced & sweating like he was having a stroke or heart attack?
Grossly obese &ranting like a mad man?
Wow! is that computer company going out of business if that CEO dies!...
Oops! my bad...That was STEVE BALLMER, CEO OF MICROSOFT!
Never mind...sorry to make the stock drop to be $25 a share...
What? it's been that way for several years now WAY before the stock melt down & economic crisis?
Wow! Microsoft is REALLY in trouble since it's Big Cheese Citizen Gates retired.
Beleagured Ballmer had better release his health report before it's too late!
Oh that's right...HIS health report is personal & confidential since it's C|Net's Sugar Daddy Microsoft.
Best of health Steve-
"Now that it has cleared the air and addressed the state of Jobs' health, Apple may be forced to give regular updates, according to corporate governance experts."
No, it's really the rabid reporters looking for web hits that believe Jobs and Apple will have to either a) feed them regular tidbits about Jobs' health, or b) these same "reporters" will print rumor and pure speculation based upon NO facts.
You do correctly state, "there are no legal guidelines for companies to follow in making decisions about how and what to disclose involving the health matters of their executives." Thus, neither Apple nor Jobs ever needs to talk about this again.
Besides, what level of disclosure do you demand? Do you want to know the next time he stubs his toe? The next time he has a headache? The next time he gets his glasses changed? Where does it end?
Jobs was suffering from a hormone imbalance that was "robbing" proteins from his body.
**Key word ^ "was"**
- by mikehill33 January 6, 2009 5:26 AM PST
- If you want the public to invest in your company, then you have to be willing to have full disclosure about the key figure at the helm.
- Like this Reply to this comment
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Showing 1 of 2 pages (47 Comments)No question Steve Jobs is the chief designer at one of the most iconic companies the world has ever seen, but why the kid gloves treatment about his health?
I read The Second Coming of Steve Jobs last year, and it is sad to say, but this guy lived his whole life as a jerk, and now all the fanboys are clamoring for him to be left alone.
Bottom line: it is newsworthy and could have great impacts on the future of Apple and all its designs. If he is sick, write about it.