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July 14, 2009 5:58 PM PDT

Stop cyberbullying with education, not new law

by Larry Magid
  • 13 comments

The first things you need to know about cyberbullying are that it's not an epidemic and it's not killing our children. Yes, it's probably one of the more widespread youth risks on the Internet and yes there are some well publicized cases of cyberbullying victims who have committed suicide, but let's look at this in context.

Bullying has always been a problem among adolescents and, sadly, so has suicide. In the few known cases of suicide after cyberbullying, there are other contributing factors. That's not to diminish the tragedy or suggest that the cyberbullying didn't play a role but--as with all online youth risk, we need to look at what else was going on in the child's life. Even when a suicide or other tragic event doesn't occur, cyberbullying is often accompanied by a pattern of offline bullying and sometimes there are other issues including long-term depression, problems at home, and self-esteem issues. And the most famous case of "cyberbullying"--the tragic suicide of 13-year-old Megan Meier--was far from typical. Cyberbullying is almost always peer to peer, but this was a case of an adult (the mom of one of Megan's peers) being accused of seeking revenge on a child who had allegedly bullied her own child.

And, as per "epidemic," it depends on how you define cyberbullying.

The most commonly recognized definition of bullying includes repeated, unwanted aggressive behavior over a period of time with an imbalance of power between the bully and the victim. In theory, that also covers cyberbullying, but some have taken a broader approach to cyberbullying to also include single or occasional episodes of a person insulting another person online. Indeed, because of the possibility of it being forwarded, a single episode of online harassment can have long-term consequences. "'Power' and 'repetition' may be manifested a bit differently online than in traditional bullying, Susan Limber, professor of psychology at Clemson University, said in an interview that appeared in a publication of the U.S. Department of Education's Office of Safe and Drug-Free Schools. She added, "a student willing to abuse technology can easily wield great power over his or her target just by having the ability to reach a large audience, and often by hiding his or her identity."

Manifestations of cyberbullying include name calling, sending embarrassing pictures, sharing personal information or secrets without permission, and spreading rumors. It can also include trickery, exclusion, and impersonation.

Fuzzy numbers
Partly because there is no single accepted definition of cyberbullying, the extent of the problem is all over the map. I've seen some reports claim that up to 80 percent of online youth have experienced cyberbullying, while two national studies have put the percentage closer to one-third. A UCLA study conducted in 2008 found that 41 percent of teens surveyed reported between one and three online bullying incidents over the course of a year.

A recent study by Cox Communications came up with lower numbers, finding that approximately 19 percent of teens say they've been cyberbullied online or via text message and 10 percent say they've cyberbullied someone else.

One thing we know about cyberbullying is that it's often associated with real-world bullying. The UCLA study found that 85 percent of those bullied online were also bullied at school.

Signs of cyberbullying
It's not always obvious if a child is a victim of cyberbullying, but some possible signs include: suddenly being reluctant to go online or use a cell phone; avoiding a discussion about what they're doing online; depression, mood swings, change in eating habits; and aloofness or a general disinterest in school and activities. A child closing the browser or turning off the cell phone when a parent walks in the room can be a sign of cyberbullying, though it can also be a sign of other issues including an inappropriate relationship or just insistence on privacy.

Preventing and stopping cyberbullying
After struggling with a school-wide bullying problem, Aaron Hansen, principal of White Pine Middle School in Ely, Nev., told Fox News that he asked the kids to fill out a survey indicating when the bullying took place and who the bullies were. He then invited the alleged offenders into his office to tell them "your peers feel that like you're not very nice to people at times and they feel like sometimes you're a bully." Based on working with those kids and working with their needs--including problems at home--the school was able to reduce the problem.

Not every situation will resolve itself quite so easily, but identifying the reasons kids are acting as bullies can go a long way toward preventing it as can educational programs that stress ethics and cyber citizenship ("netiquette"). It also helps kids to know what to do if they are victims of bullying. At ConnectSafely.org (a site I help operate) we came up with a number of tips including: don't respond, don't retaliate; talk to a trusted adult; and save the evidence. We also advise young people to be civil toward others and not to be bullies themselves. Finally, "be a friend, not a bystander." Don't forward mean messages and let bullies know that their actions are not cool.

If your child is a victim of cyberbullying, don't start by taking away his or her Internet privileges. That's one reason kids often don't talk about Net-related problems with parents. Instead, try to get your child to calmly explain what has happened. If possible, talk with the parents of the other kids involved and, if necessary, involve school authorities. If the impact of the bullying spills over to school (as it usually does), the school has a right to intervene.

Be careful what we legislate
There are lots of state laws that focus on cyberbullying, some requiring schools to provide educational resources. While I'm all for education, I think we need to be careful about any legislation that outlaws cyberbullying. U.S. Rep. Linda Sanchez (D-Calif.) has proposed H.R. 1966, well meaning legislation that could imprison for up to two years, "whoever transmits in interstate or foreign commerce any communication, with the intent to coerce, intimidate, harass, or cause substantial emotional distress to a person, using electronic means to support severe, repeated, and hostile behavior." On the surface, it seems fine but as UCLA law professor Eugene Volokh has pointed out, it could also be used to punish political and other forms of speech. "I try to coerce a politician into voting a particular way, by repeatedly blogging (using a hostile tone)," he writes, "I am transmitting in interstate commerce a communication with the intent to coerce using electronic means (a blog) "to support severe, repeated, and hostile behavior." Professor Volokh said that if the law is passed, he expects it to be "struck down as facially overbroad."

This post originally appeared on SafeKids.com

June 24, 2009 3:54 PM PDT

Survey: Teens 'sext' and post personal info

by Larry Magid
  • 14 comments

An Internet safety study (PDF) just released by Cox Communications shows that teens may be a bit more safety conscious than previously thought.

The survey, which was done by Harris Interactive, asked 655 13- to 18-year-olds about their online and cell phone behavior, specifically addressing issues of cyberbullying and sexting. The study was in partnership with the National Center for Missing & Exploited Children and "America's Most Wanted Host" John Walsh.

For the purposes of the study, cyberbullying was defined as "harassment, embarrassment, or threats online or by text message," while sexting referred to "sending sexually suggestive text or e-mails with nude or nearly-nude photos."

(Credit: Cox Communications Teen Online & Wireless Survey)

Not surprisingly, the vast majority of teens (72 percent) have a social-networking profile, while 73 percent use cell phones and 91 percent have an e-mail address.

What they know vs. what they do
The study raises an interesting contradiction. 59 percent of the teens say that posting personal information or photos on public blogs or social-networking sites is either "somewhat unsafe" or "very unsafe." Only 7 percent say it's "very safe," while 34 percent say it's "somewhat safe." Yet, when asked about their own behavior, 62 percent of the kids post photos of themselves, 50 percent share their real age, 45 percent the name of their school, and 41 percent the city where they live. When it comes to more private information, only 4 percent post their address, 9 percent "places where you typically go," and 14 percent post their cell phone number.

The study's executive summary explains, "Though they are aware of the risks, many teens expose personal information about themselves online anyway."

That revelation appears alarming but after looking at other research about teen online risk, I actually find it reassuring.

What kids say they know about online risks appears to be what adults have been telling them for years. But when you look at the real risk factors, their behavior isn't nearly as dangerous as even teens say they think it is.

An in-depth and academically rigorous 2005 study from the University of New Hampshire's Crimes Against Children Research Center found that posting personal information online does not, by itself, correlate with risk. As all of the studies show, millions of kids engage in this practice and very few encounter any serious problem as a result. Let's face it, the whole premise behind sites like Facebook and MySpace is to share that type of information and despite some of the hysteria, there have been very few reported problems of young people being victimized as a result of them putting this type of information online.

Of course, nothing--including attending school--is 100 percent safe, but the 34 percent who said that posting personal information online is "somewhat safe" are getting it right.

Cyberbullying and sexting numbers not as bad as thought
The cyberbullying numbers are also quite reassuring, especially when you compare them to some earlier studies.

The summary points out that "Cyberbullying is widespread among today's teens, with over one-third having experienced it, engaged in it, or known of friends who have who have done either." But that one-third is cumulative of bullies, people who have been bullied and even people who know someone who's been bullied.

The survey found that approximately 19 percent of teens say they've been cyberbullied online or via text message and that 10 percent say they've cyberbullied someone else. The largest group, 27 percent, say they have "seen or heard of a friend who was bullied" online, with 16 percent saying they've "seen or heard of a friend who's bullied others online or by cell phone.

Of course any amount of bullying is unacceptable but the numbers from this survey are lower than several previous studies.

There is also good news about sexting. The most widely quoted study on sexting from the National Campaign to Prevent Teen and Unplanned Pregnancy reported (PDF) that 20 percent of teens "say they have sent/posted nude or semi-nude pictures or video of themselves." But the data from the Cox survey showed that while 20 percent of teens "have engaged in sexting," that number, too, is cumulative. Only 9 percent "sent a sext," while 17 percent received one, and 3 percent forwarded a "sext." Again, that 9 percent number is too high but it's less than half the 20 percent figure commonly used. And 90 percent of the kids who sent sexts said that nothing bad happened, even though 74 percent of the kids agreed that sexting is "wrong." Twenty-three percent felt that it's OK if both parties are OK with it and only 3 percent said "there is nothing wrong with it."

This survey, said Center for Safe and Responsible Internet Use Executive Director Nancy Willard, "clearly demonstrates that the overwhelming majority of young people have not engaged in risk-taking online behavior or been harmed online. Also, it appears that teens are sensitive to the potentially damaging implications of the material they post online."

While the news from this survey is mostly good, there is still a significant minority of teens who are harming others, being victimized by other teens, or putting themselves at risk. That's why it's important for parents to talk with their teens about appropriate use of the Internet. Don't scare them or shut down their use, but do remind them to mind their manners, think before they post, and seek help if someone is bullying or harassing them.

January 13, 2009 2:12 PM PST

Net threat to minors less than feared

by Larry Magid
  • 12 comments

WASHINGTON -- A long awaited report from the Internet Safety Technical Task Force concludes that children and teens are less vulnerable to sexual predation than many have feared. The report also questions the efficacy and necessity of some commonly prescribed remedies designed to protect young people.

The task force was formed as a result of a joint agreement between MySpace and 49 state attorneys general.

Over the past couple of years, several state AGs have been looking into potential dangers to youth, and some have called for social-network sites to use age verification technology to confirm the ages of users in an attempt to prevent adults from or interacting online with minors. The task force includes representatives of Internet and social-networking companies, security and identity authentication vendors, and nonprofit advocacy organizations. It's chaired by John Palfrey of Harvard Law School's Berkman Center for Internet and Society.

Disclosure: I served as a member of the task force, representing ConnectSafely.org, a nonprofit internet safety organization I co-founded along with Anne Collier. ConnectSafely receives financial support from MySpace, Facebook, Google, Yahoo, and other Internet and social-networking companies. I am also founder of SafeKids.com and am on the board of directors of the National Center for Missing and Exploited Children, which is represented on the task force.

Based on data analyzed by its Research Advisory Board, the task force concluded that "actual threats that youth may face appear to be different than the threats most people imagine" and that "the image presented by the media of an older male deceiving and preying on a young child does not paint an accurate picture of the nature of the majority of sexual solicitations and Internet-initiated offline encounters."

While the task force found that youth risk from predators is a concern, the overwhelming majority of youth are not in danger of being harmed by an adult predator they meet online. To the extent that young people have received an unwanted online sexual solicitation, data from a 2000 study and a 2006 follow-up from the Crimes Against Children Research Center concludes that "youth identify most sexual solicitors as being other adolescents (48 percent in 2000; 43 percent in 2006) or young adults between the ages of 18 and 21 (20 percent; 30 percent), with few (4 percent; 9 percent) coming from older adults, and the remaining being of unknown age."

What the task force did find is that "bullying and harassment, most often by peers, are the most salient threats that minors face, both online and offline." Partially because researchers can't agree on a definition of bullying and harassment, the actual risk is hard to quantify, but it is clearly much higher than the risk of being harmed by a predator. Some studies suggest that as many as 49 percent of youth have experienced some type of bullying or harassment. In many cases no serious emotional or physical harm occurred. However, a study by Michelle Ybarra and Janice Wolak found that "39 percent of victims reported emotional distress over being harassed online."

There is also a widespread belief that deception is often involved where adults pose as teens to engage with young people, but research shows that that's rarely the case. The report found that "although identity deception may occur online, it does not appear to play a large role in criminal cases in which adult sex offenders have been arrested for sex crimes in which they met victims online." Interviews with police show that "most victims are underage adolescents who know they are going to meet adults for sexual encounters." This does not imply that such relationships are healthy or safe, nor that we should blame the victims or tolerate the actions of adults who engage in sex with minors. But it does suggest that child safety advocates need to take a more proactive role in helping teens understand the risk of engaging in relationships with adults.

Importantly, the task force found that online risks "are not radically different in nature or scope than the risks minors have long faced offline, and minors who are most at risk in the offline world continue to be most at risk online." For example, "a poor home environment full of conflict and poor parent-child relationships is correlated with a host of online risks."

The attorneys general who called for the task force were anxious for us to study the efficacy of using age verification to help limit inappropriate contact between adults and children online. To help in that job, the task force formed a technical advisory board (TAB) composed of technology experts from Harvard, MIT, Dartmouth, University of Massachusetts, University of Utah, Rochester Institute of Technology, and Bank of America. This board looked at a wide range of technologies including age verification and identity authentication, filtering and auditing, text analysis, and biometrics.

What the TAB found was that age verification technology can be used to identify adults and therefore help prevent minors from engaging in adult-only activities such as accessing adult content or purchasing alcohol or tobacco. There were several technologies submitted by companies that could identify adults based on accessible records such as credit reports, criminal history, and real estate transactions, but these relatively automated systems cannot reliably identify or verify the age of minors because, as the TAB concluded, "public records of minors range from quite limited to nonexistent." Documentation about young people such as birth certificates, passports, and school records are restricted by federal law for some very good privacy and security reasons.

Age verification options presented by some companies would allow parents to request that their child's school verify his or her identity and age, but these proposals have their own critics including those who worry about the cost, the possibility of privacy or security leaks, and the financial model presented in some cases that includes providing marketers with information about kids.

The TAB also looked at "peer-based" verification schemes that "allow peers in a community to vote, recommend, or rate whether a person is in an appropriate age group based on relationships and personal knowledge established offline" but worried that with these methods "users can vote as many times as they wish to artificially raise or lower a peer rating." There were concerns that "minors might organize against another minor in their ratings or recommendations in an online form of bullying."

At one task force meeting, a company presented technology that tries to distinguish between an adult and a child by analyzing the bone density of the person's hand. Another tool attempts to identify an individual through facial recognition to match that person against a database of registered sex offenders.

Although the TAB expressed "cautious optimism" about the possibility of using technology to protect kids, it concluded that "every technology has its problems" and that "no single technology reviewed could solve every aspect of online safety for minors, or even one aspect of it one hundred percent of the time." The bottom line was that "technology can play a role but cannot be the sole input to improved safety for minors online" and that "the most effective technology solution is likely to be a combination of technologies."

But even if these technologies can be employed effectively, there remains the question of whether they are necessary or helpful. Using technology to separate kids from grown-ups doesn't address the fact that kids are far more at risk from other kids than from adult predators.

Another danger is that age verification or new rules could be used to keep kids off of social networks or require parental consent. But before issuing rules about this, authorities should explore possible unintended consequences such as isolating kids, causing them to go underground, failing to serve kids from dysfunctional families, and preventing kids from accessing vital services such as the Suicide Prevention Hotline or one of the many online self-help groups.

The task force report will have its critics, including possibly some attorneys general and others who feel that it underestimates the risk of online predators. Indeed, sting operations from law enforcement (as well as the TV show To Catch a Predator) demonstrate that there are plenty of adults who, if given the chance, would engage in sex with youth they meet online. But, based on the research presented to the task force, it appears that the vast majority of young people are savvy enough to avoid such encounters.

Still, there remains a minority of youth who--for a variety of psychological and social reasons--are vulnerable both online and offline. More research needs to be done to identify these young people and provide them with resources and protective services. The fact that most kids are safe is reassuring but it's not sufficient. If even one child is in danger, then there is work to be done, and that is one thing everyone who cares about this issue can agree on.

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About Safe and Secure

As founder of SafeKids.com and co-director of ConnectSafely.org, Larry Magid has a special interest in Internet safety, including debunking myths like a predator behind every screen and messages like "be afraid, very afraid."

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