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April 12, 2009 7:04 AM PDT

Report: Conficker worm bites University of Utah

by Natalie Weinstein
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More than 700 computers at the University of Utah have been infected with the Conficker worm.

The hit includes computers at the university's three hospitals, the Associated Press reported early Sunday.

University spokesman Chris Nelson said the outbreak was detected Thursday, the AP reported. By the next day, the worm had struck at the hospitals, medical school, and the nursing, pharmacy, and health colleges.

Patient records have not been touched, Nelson said. IT cut off Net access for up to six hours on Friday in order to isolate the virus, the AP reported.

Natalie Weinstein is an associate editor who works out of Austin, Texas. She spent a decade as a reporter and editor in the newspaper industry before joining the CNET News staff in 2000. E-mail Natalie.
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by SlimGem April 12, 2009 8:18 AM PDT
"IT cut off Net access for up to six hours on Friday in order to isolate the virus, the AP reported."

Ah no, Natalie dearest, not a virus.
Reply to this comment
by ballmerisanape April 12, 2009 8:18 AM PDT
Windows Tax.
Reply to this comment
by monkeyfun14 April 12, 2009 9:23 AM PDT
Atleast smart people don't pay it.

Everyone pays the Apple tax..
by shadowself April 12, 2009 10:12 AM PDT
Smart people know there's no "Apple Tax" for equivalent equipment. If you're willing to settle for less you can pay much, much less. Just deconstruct any of Microsoft's commercials or read Ina's review of a recent "Apple Tax" blog.
by XiroMisho April 12, 2009 12:11 PM PDT
So the "Windows Tax" Is... what exactly? This was brought on by a shotty IT department, MS has had the conflicker security breach solved since October, that patch should have been in place as soon as it came out if not shortly after it was tested with the hospital's programs to ensure stability.

Apple is only safe because of it's security by obscurity, and as it continues to become popular, it will also start to get hit by viruses, worse, however than windows, as most don't have AV software for it.
by seven7dust April 12, 2009 3:28 PM PDT
@XiroMisho
then explain how Mac OS9 had viruses ?
and OSX even after all these years still doesn't have even one
nor have been any massive outbreaks of any kind
by ballmerisanape April 12, 2009 5:34 PM PDT
XiroMisho,

It doesn't matter what the reason.. the excuse.. whatever.. you use to explain why Windows has thousands of viri/malware... it doesn't change the fact that using Windows on the internet is like sleeping with a prostitute. The "Windows Tax" is having to be weary of every email... and having to run one or two antivirus programs just to get by.

No matter what the reason.. no other operating system in history has been exploited more than Windows. There is an entire industry dedicated to making Window's work properly..

Also, if your can't understand why letting programs install without user interaction and integrating your web browser to into the core of your OS has made Windows prone to such things.. you should read a little more. The Mac OS and Linux are not fool-proof.. but they don't allow the things that Windows so eagerly allows... hence the ***** analogy.
by ffakr April 12, 2009 9:17 PM PDT
"Apple is only safe because of it's security by obscurity, and as it continues to become popular, it will also start to get hit by viruses, worse, however than windows, as most don't have AV software for it."

Security by Obscurity is a canard. For years, Apache dominated the web server space (still does) yet IIS has the vast bulk of security exploits. By the reasoning of 'security by obscurity', Apache should have been releasing critical updates weekly. Microsoft actually got serious about IIS and its been much better over the last couple years.
If you bother to look, you'll find examples of this over and over in IT.

OS X has had security exploits, generally exploits in the Open Source software that Apple bundles into OS X. These same exploits were in Linux.
There have been no viruses affecting OS X. There have been no self-replicating. There have been some trojans that required a user to download a file, run it, and enter an administrator password.

The reality is..
OS X shares a significant portion of it's code with FreeBSD and Linux by way of GNU software. Somehow, Apple detractors point to Linux as a counter the Apple, even in the security by obscurity argument.
There are [Only] Tens of Millions of OS X boxes in the wild, many in the hands of *nix folk who moved to PowerBooks because of slow Linux driver releases for 'Windows' laptop hardware. It has disproportionate installed base at Universities [roughly equal to Windows in the Physical Sciences at my Research University].. which are prime targets {lots of bandwidth, open networks, often poor management - privately owned on network}.

Somehow all these targets with no exploits.. it'd undeniably be a Huge feather in the cap of the Cracker who is first to embarrass Apple and yet it's Security by Obscurity that keeps Apple safe.

BS
by gggg sssss April 13, 2009 3:06 PM PDT
I am 8 and i am a PC
by alt117 April 12, 2009 8:58 AM PDT
How about an IT staff that hasn't run updates since October?
Reply to this comment
by jake3373 April 12, 2009 9:19 PM PDT
Imagine how long it must take to update all of the computers. Also, some of the medical computers may be in use 24/7 so they couldn't update it.
by ffakr April 12, 2009 9:27 PM PDT
I'm surprised by the Medical School. They've generally got pretty tight control for fear of HIPA regulation.

In general, Universities are not well secured. I know, I've worked IT at two large Universities.

In general, networks are open. It's just the nature of academia to NOT hamper the researchers by limiting what they can do with the network. The most security you'll generally get at the network level is SMB port blocking at the network border and some network monitoring.

Machines tend to show up without the knowledge of IT. Machines are purchased on Grant, not by central budgets. Personal machines show up all the time, particularly from students and that doesn't just mean laptops that hop on and off the net. Grad Students are essentially free labor for whatever the researchers need so they tend to be given the task of 'computer person' regardless of their skills.

I have to say, I'm not at all surprised that there are un-patched machines on their network. We just got an email from someone wondering whether their Windows 95 boxes are vulnerable (I've got plenty of DOS out there.. running custom Research apparatus).
I'm just surprised that the Hospitals were effected. At least HIPA provides the political push to central management of the machines and to demand tight control over the networks.
by lakorai2 April 12, 2009 10:05 PM PDT
I know, this conficker crap with major IT departments makes me sick. It's REALLY SIMPLE to push these updates using WSUS (Windows Software Update Services) or System's Management Server (the enterprise version of WSUS).

LAZY admins. It takes a few days on a test enviornment to test the patch. Security patches RARELY affect the functionality of software; it's when you do major things, like install a major service pack or upgrade major software (Like upgrading from SQL 2005 to SQL 2008) that when issues appear.

Hey Mac fanboys, Health Care ENTERPRISE IT DOESN'T EXIST ON OSX. Apple needs to remove the fascist control of their OS (Read EFI-X will make this happen) before any major corporation will accept OSX.
by ffakr April 12, 2009 10:36 PM PDT
"Hey Mac fanboys, Health Care ENTERPRISE IT DOESN'T EXIST ON OSX. Apple needs to remove the fascist control of their OS (Read EFI-X will make this happen) before any major corporation will accept OSX."

Could you explain what you're talking about?
Did anyone here claim that Apple was big in Health Care IT Infrastructure? I know they're big in Biological sciences but I can't comment on real Health Care IT. I would suspect you're right. Apple doesn't play in Enterprise IT like Microsoft. Apple simply doesn't provide integrated Enterprise IT solutions like MS.. it's not their market.

I'm more confused by the "fascist control of their OS" bit. Are you upset that you can only get some of OS X's source code from the Darwin project? ..as opposed to the Windows source code available at...
If you're just talking about Apple licensing OS X on other hardware (you mention EFI).. how exactly does that affect Apple's Enterprise efforts? Will booting OS X on Dell magically *Poof* into existence some OS X analog to AD, Exchange Server, heck.. maybe Amalga (an integrated MS Hospital Admin system)?
by Vegaman_Dan April 13, 2009 8:11 AM PDT
jake3373 wrote:

"Imagine how long it must take to update all of the computers. Also, some of the medical computers may be in use 24/7 so they couldn't update it"

Considering it's an automatic update that doesn't require any user action on their part to get it installed, and the reboot can be delayed until you would normally shut down/restart for other reasons... yeah, it's a curiousity that any IT department could be that incompetent or lax. I expect there will be some new openings at that location shortly to replace a few IT folks who failed to update the systems and let the machines get affected... six months *after* the fix was released.

HIPA regulations alone have been violated by this breach of standards. Not a good thing at all for a hospital. As for a Univerrsity? Yes, they tend to be a bit behind, but six months is no excuse. Since the updates can be rolled out system wide very easily, that isn't an excuse either.
by lakorai2 April 13, 2009 9:49 AM PDT
What I mean by fascist control for OSX is that Apple artificially controls the environment for hardware and software. If this is removed, as it is in Linux, then users can go out and buy cost-effective machines that can be easily serviced.

IT departments don't buy Macs due to software compatibility, high cost of the hardware and complete lack of serviceability. Case in point: I want to install ram in a standard PC tower, all I do is take the side door off and pop in two ram modules.

Installing Ram in a Mac Mini: Get out two putty knives. Pop the case off. Remove 3-4 screws. Remove optical drive and hard drive assembly. Place to side. Install two SO-DIMMS (Yes the Mac mini uses the laptop Core2Duo, which is not nearly as powerful as the Core2Duo LGA775 or a Core2Quad systen). Reverse order. This takes usually at least 15-20 minutes, vs. 3 minutes.

The iMac. Power Supply blows. That'll be $400 from the Apple store, part is not in stock and takes at least 2-4 days to get, power supply is not ATX. Machine has to be totally torn apart to have the PSU unit replaced. On a standard ATX desktop this is trivial: pop off the case cover, remove 4 screw to support the PSU and remove the power supply cables. Install new PSU in reverse.

EFI-X will allow enterprises to afford upgradable, serviceable "macs". This in turn will stimulate software development which will actually get enterprise software developers to make good software for Macs that can rival Windows.

Apple could easily compete with Microsoft on an OS level if OSX was released for standard PC hardware. This is counter-intuitative to their business model however, which relies on tight fascist control of hardware and software and stupid limitations not found on other devices (soldered batteries on the iphone)
by shadowself April 12, 2009 10:09 AM PDT
Actually NOT the University of Utah.

It was/is the University of Utah Medical Center. The only thing the two have in common is the University of Utah's medical school that is run within the Medical Center (and of course the common name).
Reply to this comment
by sharmajunior April 12, 2009 10:34 AM PDT
Don't worry. I suspect there isn't going to be any more Windows after Windows 7.
Reply to this comment
by monkeyfun14 April 12, 2009 10:42 AM PDT
What you mean by that?
by timber2005 April 12, 2009 11:42 AM PDT
April fools was 11 days ago.
by XiroMisho April 12, 2009 12:13 PM PDT
It's perfect sense really, what he means here is that if you break all the windows, you're going to let the bugs in.

By all means sir - what with each Mac failing the Pwn to Own contest, what exactly do you expect to happen when Windows goes defunct in your little world?

When I mean Mac failing all of them btw, I mean that every time the Pwn-to-Own is run, Macs software is compromised first, followed then by windows, and lastly Linux (They all go down, it's the degree of difficulty behind it really...)
by seven7dust April 12, 2009 3:31 PM PDT
@xiromisho
First off OSX wasnt hacked it was the safari browser
and all other browsers were hacked other than opera !
secondly Pwn-to-own is a joke !
and even the guy who won the competition recommended Macs in his interview !
by Vegaman_Dan April 13, 2009 8:18 AM PDT
Seven7dust wrote:

"First off OSX wasnt hacked it was the safari browser"

Correction: The OS allowed the browser to breach it. No browser should be allowed to breach the OS to the point that the OS itself is now vulnerable. That, my good sir, is a hacking of the OS itself. The end result is that the machine was compromised.

It's hard to deny the reality of the situation, but you are free to keep spinning it however you wish. The end results are the same.
by mraardvark April 12, 2009 11:10 AM PDT
I find it really pathetic that an IT department large enough to manage three hospitals and med school failed to apply a patch available for months for a common well know worm. It's the people that don't properly maintain there systems that help most of this stuff propagate in the first place.
Reply to this comment
by XiroMisho April 12, 2009 12:14 PM PDT
Agreed - Someone should start looking for a new Network Admin.
by chris76543 April 12, 2009 4:49 PM PDT
Same here. When I first heard of Confiker, I googled it to see how to tell if my computer was infected. I learned if you can access various security sites, the computer isn't infected. IF the computer IS infected, one has to use a clean computer to download the removal tools (because the infected unit can't access the site to get cleaning tools). So WHY is Confiker so bad? EVERYONE should have known if their computer was infected before April 1st and taken care of it by then - and if a person doesn't have a clean computer, surely they know someone who does. I've gotten infections before that required several tools and hours of research to get rid of them (I'm not an IT person). If the IT people at hospitals are having trouble with Confiker, I don't think I'd trust their overall management - SOMEONE should have told them to check for Confiker long ago. I guess I didn't have a problem because I did updates (and don't open unknown attachments). I can't understand why it's such a problem - are all these people that far out of touch with current news???
by Grynder April 13, 2009 6:55 AM PDT
chris76543 speaks 100% correctly.
by mb99 April 12, 2009 11:56 AM PDT
-------------------------------------
by mraardvark April 12, 2009 11:10 AM PDT
I find it really pathetic that an IT department large enough to manage three hospitals and med school failed to apply a patch available for months for a common well know worm. It's the people that don't properly maintain there systems that help most of this stuff propagate in the first place.
---------------------------------------

You're jumping to a big conclusion here - this worm spreads by multiple vectors not just the one that is closed by the October patch. The worm could have gotten in to the system via a shared USB memory stick for example, or other paths.
Reply to this comment
by XiroMisho April 12, 2009 12:30 PM PDT
Equally stupid - Why is there a Shared USB stick allowed in a medical environment where personal information can be compromised?
by mtnsister April 12, 2009 1:02 PM PDT
I agree that there are more than one way this worm can infect computers. I kept our church's computer's virus protection up to day and put the windows patch on. But somebody used a USB memory stick on the computer and it got infected that way.
by jake3373 April 12, 2009 9:23 PM PDT
It can also spread thru the network and the hospital must have a giant network... if one employee used an infected memory stick, it could spread thru the network. Also, it must take a long time to update all the computers.
by SiliconDragon April 12, 2009 9:31 PM PDT
Lock down execution to approved programs and/or approved locations (allowing execution from a usb drive is a big don't), disable autorun, daily reports from WSUS, OpMgr and virus scanner, proper subneting, isolation, and locked down to approved systems only on the administrative network. Users run as restricted user. These are just a few common best (should be standard) practices on an Enterprise network. That said, I work at a university and understand the very many layers of politics involved. Most universities central IT departments do not have total control over the network, just the central resources. This limits us to just knocking people off the network and telling the local college/department level administrators to clean up their system. Those administrators are not often well trained and/or have limit resources. We also have the chiefdom complex of this is mine and no one else can touch it problem at all levels.
by markypolo911 April 12, 2009 11:58 AM PDT
There is a cure for ALL virus's, trojans and worms. it is : APPLE.
Reply to this comment
by derilium April 12, 2009 12:13 PM PDT
Hey, I have a better cure: NO COMPUTER. At least it's better than apple. Apple is just an overpriced, waste of money. The only reason why there are so few viruses is because nobody bothers to make any!
by monkeyfun14 April 12, 2009 12:30 PM PDT
If Confickers not stealing there money Apple is.
by paziulek April 12, 2009 12:41 PM PDT
Hehehe, there was a hacker contest a month ago, a guy was claiming for several months he can compromise a mac osx system, people including Apple thought he is joking, he was not, a security hole he found in Safari compromised the OSX within seconds, he won the system he compromised, and provided Apple with the exploit information - there is no safe system, no perfect system, and since MACs have just a few procent of the market share, they are not as interesting target as M$ Windoz is... Beside that, Windows is MORE fun than MAC, it makes everybody nuts sometimes, but it is not as boring as Apple. ( I do use Apple also on a daily basis ) - GOOD LUCK - dont browse too much porn sites, do not download some unknown files, do not use CRACKS and so on, you will have less problems with spyware or getting infoected with some other unwanted BUG.
by seven7dust April 12, 2009 3:34 PM PDT
@paziulek
it wasn't a Virus or a worm any way so wats your point ?
if your looking for a safe browser OTOH I recommend opera BTW and it's free !
by Vegaman_Dan April 13, 2009 8:23 AM PDT
Excellent point. I find Apple's products to make excellent paper weights and desk supports under the table legs. I've got a couple of G4's here now that aren't worth much otherwise since their power supplies died and Apple won't support them. Power supplies from the third party market are simply too expensive and exceed the worth of the unit. :/
by cheboncruz April 13, 2009 9:00 AM PDT
What about LINUX!
by CodeyH April 12, 2009 1:30 PM PDT
Patch for Conficker was out in October 2008.

WSUS, MBSA, and IT Department FAIL.
Reply to this comment
by ixlr870 April 12, 2009 5:23 PM PDT
Regarding the MAC argument. Do not think for one second that MAC is not susceptible to viruses. Apple has yet to be targeted because of the mere fact that a very small population still owns the Apple VS the PC. Imagine you are a Fisherman (hacker) Pond A and B are the same size, but pond A contains so many fish, they are practically jumping out of the water, while pond B has very little fish. If you are a hungry fisherman, Which pond would you fish in? And this my friends is the only reason that a Mac is not targeted often by viruses.
Here is a link a recent article pointing out that viruses are starting to hit MAcs as they gain popularity.
http://www.sophos.com/pressoffice/news/articles/2006/02/macosxleap.html
and here is the MAC version of Norton's anti virus. Hmmm I wonder why that is needed?
http://www.symantec.com/norton/macintosh/antivirus
Truth is that the MAC is posing a security threat to our internet as we know it, Since less then 1% of all MACS have a anti virus loaded, it is entirely feasible that the terrorists have planted little snippets of code, that is sitting, waiting for instruction. Since most MACS are not protected, it is entirely possible.

I own both a MAC and a PC. I like both, bit both are protected from virus. Difference is I had to pay fpr the MAC version. while the PC version is free.
Reply to this comment
by ffakr April 12, 2009 9:34 PM PDT
The "security by obscurity" argument is BS. See my comment above.

I'll add one thing, there are Macintosh anti-virus applications, one of which I recommend to my clients, because Macintoshes will happily pass along Word Macro Viruses.
And seriously, a link from an anti-virus company as your proof that Mac users should buy anti-virus software?

I can't say I would expect anything better from someone who repeatedly calls a Macintosh a "MAC". A "MAC" is a Media Access Control number. It's the unique hardware address on a Network interface. A Macintosh is a "Mac".

P.S. You can download free anti-virus software for the Mac. ClamXAV. You CAN'T, however, download free anti-virus software for the MAC. Maybe that was your problem.
by seven7dust April 13, 2009 4:14 AM PDT
all I can say is that
if you are using av software on a mac your crazy
by Seaspray0 April 13, 2009 6:54 AM PDT
Sevendust. You're crazy not to use antivirus software.
by Vegaman_Dan April 13, 2009 8:39 AM PDT
Seven7dust wrote:


"all I can say is that
if you are using av software on a mac your crazy"

That's exactly what criminals, hackers, and other lowlifes that want to compromise your system want the public to think and do. They want you to not take any precautions or be security aware.

Makes me wonder why Seven7dust is so adamant about telling people NOT to take any security precautions on their systems. Interesting and a bit suspicious.
by seven7dust April 13, 2009 6:53 PM PDT
@Seaspray0
@Vegaman_Dan
the AV software will be worthless any way cause even if some new exploit comes along it wont be able to prevent it
which is why using AV software on a Mac is worthless and only a fools errand !
by CrashPad63 April 14, 2009 6:06 AM PDT
Seven and any others out there withthis attitude about AV not needed on a Mac you have already been compromised and you just dont know it. Goodluck in finding it, because you dont believe it could happen. Someone right now is inside your works mining your life for their own deeds.
You sir are an idiot.
by seven7dust April 14, 2009 1:38 PM PDT
@CrashPad63
I have no idea wat you taking about ! nobody has made a Virus yet for OSX
yes not even once has it happened !
So how exactly will I get affected again !
Go to any Apple store and check all the Macs on Display no Anti-virus installed !
I've asked many long time Mac users and none of them have ever used Av
I'm not saying that Macs are 100% secure just saying that even if a virus is created
for th Mac O.S AV software wont be able to Prevent it !

How about you leave the Mac Stuff to Mac users !
cause you are clearly ignorant !
by fgsdfgdsfgdsfg April 12, 2009 6:29 PM PDT
i have to agree with others here. Why hasn?t the IT staff there run an update against windows since October? And why aren't they running an updated antivirus program. Every AV program under the sun has had definitions to catch thins thing since late last year.
Unless the university refused to pay for licensing (which i doubt) there is simply no excuse for the university's it staff to let that happen. There should be some house cleaning after this is all fixed up.
Reply to this comment
by Brandonius Maximus April 13, 2009 12:30 AM PDT
University IT departments are very often understaffed. All the automated ways of fixing things and updating systems are great, but you have to have the people to touch the systems to configure them properly first. Overworked IT people have a hard enough time keeping the current setup working, and can be unable to make the time to upgrade the setups on all the computers people have, or update several computer lab rooms full of workstations. So saying that there needs to be "house cleaning" is disingenuous. Maybe what they need to do is just fully fund the IT department so they can do their job.
by hunkyboi69 April 13, 2009 9:48 AM PDT
Well, if the university IT department cannot find the time to deploy patches, which takes no time at all to do centrally (following testing of course) and they cannot find the time to deploy updated AV sigs, which should be automatic, they are going to have a hell of a job removing this worm from 700 PC's aren't they.

I'm sorry, but to put it bluntly, it's sloppy, complacent, useless sysadmins and fragmented, outsourced IT departments who know sod all about IT security, obviously don't read the news, and obviously don't give a crap about the quality of their workmanship who have allowed this worm to infect so many PC's all around the world. Period.

I know thats a very general statement, but if these so called IT departments and 'sysadmins' had reacted in October and deployed the patch, killed autorun in group policy and audited their network passwords the impact of this worm would have been much much lower. In reality, there is no defense and no excuse for complacency and stupidity, especially when this damn worm has been a top news item for months.
by Phil_E_Drifter April 13, 2009 3:31 AM PDT
XiroMishu: "Apple is only safe because of it's security by obscurity, and as it continues to become popular, it will also start to get hit by viruses, worse, however than windows, as most don't have AV software for it."

You can still hope, but osx was built onto unix, which is a very secure operating system built from the ground up to handle multiple users. Apple does release security updates from time to time, but I have no virus-checking software.

[CNET editors' note: Personal attack deleted.]
Reply to this comment
by Phil_E_Drifter April 13, 2009 3:33 AM PDT
and I've been using osx since 2001 and have never had any kind of problem.
by Seaspray0 April 13, 2009 6:59 AM PDT
If you think it's so safe, then I suggest you read this...

http://news.cnet.com/8301-1009_3-10154662-83.html
"The Macintosh and base Linux kernel operating systems have dominated the top spots for vulnerabilities by operating system over the past three years"
by Phil_E_Drifter April 13, 2009 3:49 AM PDT
ffakr: "because Macintoshes will happily pass along Word Macro Viruses." Doubtful, but even if a mac user forwards an email containing the virus, it's not the mac users fault for not scouring the email to remove attachments. Why not blame the end windoze user who
Reply to this comment
by NYCWinUser April 13, 2009 4:27 AM PDT
I continue to be amazed at the pompousness of the 'Apple' community. They are deluding themselves about the security of their system. There has been not massive attack on Apple computers because there isn't massive use of their computers. Their system is just as vulnerable when the bottom line is noted. If you fun a Mac, you need anti-virus software just as much as a Windows user.
Reply to this comment
by Phil_E_Drifter April 13, 2009 5:07 AM PDT
Wrong. You need to be not stupid and not open email attachments from questionable sources. it's not pompousness. I know plenty of PC people who've never gotten viruses either, because they're not stupid and they don't just install willy-nilly on their machines. Go fling more poo while your windoze machine is reinstalling it's OS because you got hit with yet another virus.

Any virus, to be installed on a mac, needs to be allowed to install on a system, which requires an administrator's password.

Who uses Safari? Uninformed/new/noobish computer users, same as PC users that get infected. Virus writers don't write hacks that can infiltrate any computer running (xyz) OS, they write viruses knowing that undoubtedly there will be inept computer users who see an email attachment and think 'hmm i wonder what this is' and unthinkingly double click it.
by Seaspray0 April 13, 2009 7:13 AM PDT
Phil, the percentage of mac users who use safari is very high. Not only that, but through apple's "wisdom", they forced it onto PC's through either a quicktime or itunes update. That alone makes it malware.
by cheboncruz April 13, 2009 9:10 AM PDT
@ Phil_E_Drifter:
"Who uses Safari? Uninformed/new/noobish computer users, same as PC users that get infected. Virus writers don't write hacks that can infiltrate any computer running (xyz) OS"

Of course, its apples web browser that comes into every mac. Just like IE dominated because it was installed in every Windows, which is the most used OS.
by Stefaninafla April 13, 2009 7:18 AM PDT
I work at a college IT department, and most of the security measures we want to implement are blocked by VP's because they don't want to be "inconvenienced". Then something takes down a large part of the network, IT says "I told you so" and we get permission to add a little more in the way of updates and security features. Rinse and repeat ad nauseum.
I doubt my workplace is the only one with these types of issues. IT departments really need to be independent from admins' ax to really be able to properly secure a network.
Reply to this comment
by Vegaman_Dan April 13, 2009 8:44 AM PDT
Your comments defending the IT department are the first ones I've read that actually makes sense. Yes, IT departments are very much thwarted by higher management who make such decisions. It's frustrating to know that a train wreck is going to happen and all your managers do to prevent it is buy extra tickets and push the throttle up even more.

Excellent points and something that hasn't been brought up before in this thread.
by fgsdfgdsfgdsfg April 13, 2009 7:50 AM PDT
I hear what you are saying.. But I don?t buy into it. IT doesn?t need to visit each computer as they can deploy update settings via group policy to the entire network. That would take what, maybe 10 minutes to setup? If they have a WSUS server it is even easier. As for antivirus updates, that as well can be centrally managed which any and every corporate antivirus program supports. You can easily automate/schedule and deploy antivirus updates via a few mouse clicks.
Even if you aren?t running windows servers and active directory, you can still configure a local security policy w/ update settings that can be deployed via login scripts.
To simply justify not updating windows and antivirus definitions because one doesn?t have time just isn?t a logical argument. There are far too many tools available to the IT administrators today to centrally manage and deploy updates/settings network wide.
I hate to say it, but if the IT staff at this University doesn?t know how to do that, then I think they need a new IT staff.
Reply to this comment
by fdunn3 April 14, 2009 4:53 AM PDT
But you fail to mention the reboots necessary after patching (in particular MS08-067) that "inconveniences users, including Administrative users who are the first to go to the CIO and whine about it.
As a University Enterprise Administrator I have first hand experience with this yet sometimes it is easier to ask forgiveness than permission so we take all precautions necessary.

As far as what one commenter wrote about the systems having to be up 24x7...BUNK!

We take those type of systems into consideration but a few minutes to restart is a hell of a lot better than having the machine down for hours due to an infection.
by John01Racing April 13, 2009 8:48 AM PDT
*** is going on? Conficker is now infecting over 700 computers in the University of Utah and three hospitals as well. This damn worm virus is spreading faster than I thought and it's making us, Windows users, suffer and our lives miserable. All I know is that Conficker worm is from Europe and that currently there's 5 different versions of it. 9 million to 15 million computers are infected. It even installs fake antivirus and it installs updates for the worm virus, and it's bad that it will force your computer to restart itself. I hope you guys have a spare computer for this if your favorite computer get infected. Mac and Linux users are lucky that they can't get infected. The creator of Conficker will never get away with this. I will laugh so hard if the creator is busted to jail. I going to try to hunt this crook down. Windows users please don't get infected, protect yourselves, I hate to see computer getting destroy.
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by Vegaman_Dan April 13, 2009 10:40 AM PDT
It's actually quite easy to stop the spread of a virus like this simply by managing the ports on the ethernet switches. Do a port scan, detect the affected systems, shut the port down. It's an automated function on most network equipment from the trusted big names like Cisco.

Now getting management to allow you to do such a thing in an IT group is another matter all together.
by fdunn3 April 14, 2009 5:03 AM PDT
Vegaman_Dan
While I agree with you about shutting down the ports (which we do), the network is not the sole vector. People using their personal thumbdrives has been the issue for us but we spot them quickly and get them off the network and a End User Service Analyst is dispatched to either clean or reimage the system and attempt to locate the thumbdrive.

All of this costs the department and/or division that was infected since we patch the systems and apply daily AV signatures which usually restricts the infection.

Also once a system is truly infected (none so far, knock on wood) we pass the info to the ISO team and they determine whether it is going to cost the dept/div. to re-enable the network port.
by cheboncruz April 13, 2009 9:12 AM PDT
Bad thing the guys at University of Utah didn't use MAC OS X, The most awesome OS in the whole world!?
Reply to this comment
by gggg sssss April 13, 2009 3:15 PM PDT
the most awesome (??) OS that does nothing useful in a medical environment. Making iDVDs does not count. Nore does listening to iTunes
by cheboncruz April 14, 2009 8:35 PM PDT
@gggg sssss: I was just joking......... (in the whole world!?)
by The_happy_switcher April 13, 2009 9:21 AM PDT
Macs still unaffected. Enjoy that windows tax, boys.
Reply to this comment
by Vegaman_Dan April 13, 2009 10:43 AM PDT
Except the Macs running Windows in a dual boot or virtual machine are still affected.

Enjoy that, AppleRocks.

I assume you are aware that people can run Windows on Macs and this is quite common these days?

Your attempt to look witty and superior has only resulted in making Mac users appear to be snobbish ignorant fools. That's not exactly the image I think Apple wants to portray their users like. You're not helping Apple at all with these sorts of comments, AppleRocks1963.
by The_happy_switcher April 13, 2009 11:05 AM PDT
Apple doesn't need my help. And furthermore I doubt most Mac users run windows on their computers.
by gggg sssss April 13, 2009 3:16 PM PDT
@ AppleRocks1963 anyone that wants to accomplish anything uiseful, other than playing iTunes, of course needs Windows. Which begs the question, why pay for an overpriced POS in the firstplace?
by CrashPad63 April 14, 2009 6:25 AM PDT
Applesucks, just who is the largest software provider for Apple??? 2 guesses and the first one doesnt count. MS has a huge presence on Mac, really because MS software just works.
by The_happy_switcher April 13, 2009 9:26 AM PDT
Windows: Life without walls. So, the windows just sort of float magically. And, they just hang there. Much in the same way windows users are just left there hanging by Microsoft bug-ridden software.
Reply to this comment
by Vegaman_Dan April 13, 2009 10:44 AM PDT
Yep, you defintely are going out of your way to embarass Macintosh users at this point with your comments.

Grow up.
by The_happy_switcher April 13, 2009 11:03 AM PDT
Anyone who would be 'embarrassed' by message board posting obviously has self-esteem issues.
by CrashPad63 April 14, 2009 6:26 AM PDT
Applesucks, you would be the poster child.
Showing 1 of 2 pages (88 Comments)
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