Tech has changed our lives in so many ways. Two areas that interest me are our thoughts about knowledge itself, and our experience of solitude.
I used to like the game show Jeopardy and even tried out for it. I flew to Los Angeles for the day and passed the test when my daughter was five months old, proving to myself that my brain hadn't totally gone to mush. I didn't get called to be on the show, but the tryout was still a good experience.
But now, with Google and smart phones, we have all that information at our fingertips, so who cares whether we can memorize facts any more? The LA Times had a funny article about this, "The risk for Apple iPhone users: They know too much." Being a know-it-all quickly becomes annoying, especially when you cut into a good-natured bull session about what year a Springsteen album was released by looking it up on Wikipedia.
What about the experience of solitude? Mobile phones connect us like never before. This is not necessarily a bad thing, but it made me realize that we are losing the experience of truly being on our own. The second story that got me thinking about these issues this week was The Wall Street Journal article, "Mom called and said, 'Slow down!'" I remember getting my driver's license and feeling the rush of freedom that I was on my own, alone. Now there are detailed monitoring systems that parents can install, including GPS, systems that will send parents text messages when their teen drivers speed, and multiple camera options for car interior and windshield view.
This potentially transforms the experience of being a new driver. I don't know yet how I feel about these systems. As much as I relished my independence as a teen, I was a bad driver initially and I am lucky that I didn't have a serous accident. Teen drivers definitely need to develop skill and earn trust. We want them to develop experience, while avoiding life-threatening situations. The WSJ article profiled a 16-year-old girl whose parents had nagged her to wear her seat belt, based on the DriveCam system's video evidence that she was not buckling up. Two weeks later, the girl rolled the car, totaling it, but she was only slightly injured because she was wearing her seat belt.
Teens need to earn trust, parents need to give responsibility. I believe that the teens should at least know they are being monitored. Such a system might be an angel on the shoulder, or a Big Brother nightmare, but either way, teens are not on their own they way they used to be.
Adults are increasingly aware of the risks of identity theft, but how many of us think about protecting our children's identities? This is an issue that we should be thinking about from birth, when baby registries, online birth announcements, and even the "Stork News" sign in the front yard expose kids' personal information--name gender, date of birth, and home address--to the wider world.
Children who get their identities stolen may not know for years, until they grow up and go to apply for a job, student loan, or credit card themselves. You can imagine what a mess that would be. It is important to periodically monitor our kids' credit reports to make sure there is not any strange activity going on.
The South Carolina Now website has a good article on this topic, with links to many resources.
One of the experts in the article points out that parents often use their child's identity because of their own bad credit. Strangers pilfer identifying information through mail, trash, and poorly secured forms (say, at a school or doctor's office).
Some basic precautions start with the idea of paying attention, investigating unusual occurrences such as a young child receiving loan or credit card offers in the mail, and building in precautions like investing in a home office shredder.
Everybody should review their credit reports with the three major credit bureaus, which you can do free once year.
We need to watch what others are saying about us online, and what information we are giving out. Many websites, even legitimate ones, are not in compliance with COPPA, the law that requires verifiable parental consent to collect personal information from kids under age 13. I am researching this topic in greater depth for a separate post, but in the meantime, it makes sense for us require our kids to ask permission before registering for any web site. If you feel uncomfortable sharing the information, don't. The extent of data mining, and how that information is used, is not fully known yet.
Identity theft creates yet another issue for parents to add to their list of important tasks, but this is definitely a case where an ounce of prevention is well worth the effort.
The Electronic Frontier Foundation and the Asian Law Caucus are suing the Department of Homeland Security over aggressive searches and seizures of travelers' property and information at U.S. borders.
As reported on BoingBoing:
ALC, a San Francisco-based civil rights organization, received more than 20 complaints from Northern California residents last year who said they were grilled about their families, religious practices, volunteer activities, political beliefs, or associations when returning to the United States from travels abroad. In addition, customs agents examined travelers' books, business cards collected from friends and colleagues, handwritten notes, personal photos, laptop computer files, and cell phone directories, and sometimes made copies of this information. When individuals complained, they were told, "This is the border, and you have no rights."
"When the government searches your books, peers into your computer, and demands to know your political views, it sends the message that free expression and privacy disappear at our nation's doorstep," said Shirin Sinnar, staff attorney at ALC. "The fact that so many people face these searches and questioning every time they return to the United States, not knowing why and unable to clear their names, violates basic notions of fairness and due process."
NPR's Morning Edition broadcast a segment on this story this morning. The Department of Homeland Security is vigorously defending its right to search and seize at the border, and is supported by legal precedent. The segment suggested that travelers' best option was to bring only essential information along on international trips.
I feel like ordinary American citizens are having to become like Jason Bourne, buying the cell phone, making a call and then throwing it away. A more practical suggestion may be that if you are upgrading a laptop, you may want to keep the old one in stripped-down form for travel. But it would be ironic and sad to leave the light, little MacBook Air at home on the desk while you carry a clunkier model with you.
It will be interesting to see if sensible consumer solutions to this problem spring up, and how they can be marketed without sounding "unpatriotic." Let's face it: just because we have nothing to hide doesn't mean we want to have our lives uploaded to government servers. There must be a way to create a "travel" profile on one's laptop or PDA that doesn't unnecessarily expose all of your contact information to surveillance. Some version of backing up the information before you leave, stripping the laptop to bare bones, and then restoring it after you return home.
Teens may have a better understanding of privacy issues than the adults around them. Unfortunately, when you are a high school student, your personal judgment can still be challenged by an unsympathetic principal.
The Raleigh News & Observer reports that at Cedar Ridge High School in Hillsborough North Carolina, more than 300 juniors were given the Armed Services Vocational Aptitude Battery (ASVAB). The military provides and administers the tests without charge, and in return the scores and students' contact information are sent to military branch recruiters and the school.
Cedar Ridge Principal Gary Thornburg was willing to sign on to this deal to get access to what he views as a valuable career assessment tool. There is supposed to be an opt-out procedure, but three students who refused to take the test were sent to the in-school suspension room to take it--not as discipline, according to Thornburg, but because the in-school suspension teacher was available to supervise them while other students were taking the test. Sounds like a blatantly disingenuous answer to me. In my experience as a student and teacher, when you send students to in-school suspension, it is going to feel like a punishment and be perceived that way by others. Surely their well-equipped media center could have handled three students for independent study.
... Read moreThe New York Times recently reported a heartwarming story about a lost digital camera being returned after a kindhearted stranger analyzed the photos on the camera to find the owner.
The camera was left in the backseat of a New York taxi, and contained sightseeing photos of Manhattan, as well as Florida snapshots including people wearing name tags. Leads took the hunt to Ireland, back to New York, and finally to Syndey, Australia, where the rightful owner lives. He was "over the moon" with gratitude to get his camera back.
This story has a happy ending, and perhaps most of us would be glad to get our camera back in that situation, but it also made me uneasy to realize how much personally identifiable information was stored on one camera card. I would rather have a locked camera than could not be accessed if it was found, than have a stranger be able to peer into my photos.
The situation is even more crucial when it involves smartphones. ... Read more
What's more worrisome than a public MySpace page? A page that the user only thinks is private. I was just alerted to several stories by Kevin Poulsen of Wired News that publicize recent security breaches on MySpace.
Poulsen reported on January 17 about a MySpace Bug that leaks "private" teen photos to voyeurs. He wrote, "A backdoor in MySpace's architecture allows anyone who's interested to see the photographs of some users with private profiles--including those under 16--despite assurances from MySpace that those pictures can only be seen by people on a user's friends list. Info about the backdoor has been circulating on message boards for months."
These message boards include self-described groups of "pedos" who hacked into underage-girls' private MySpace profiles. According to Poulsen, one poster reported successfully pilfering photos from a randomly chosen 14-year-old girl, "It worked and I was shown her pictures. Now lets see some naked sluts."
On January 18, Poulsen updated the story to say that the next day, MySpace quietly fixed that back-door bug, without publicly acknowledging the problem, even though users' profiles had been vulnerable for months.
... Read more
From the "Webkinz Mom" blog
I've been writing (parent.thesis) for about six months now, and the New Year seems like a good time to reflect on the themes that have developed. I love technology, and at the same time, I am cautious when it comes to kids and tech. Here are the three issues that are really bugging me right now:
• Disconnect between product design and online safety
• Commercialization of kids online
• Information control, privacy, and data mining
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I know that being a parent has got to be the uncoolest perspective in Silicon Valley. After all, it's much more cutting edge to be libertarian, 23 years old, working 24/7 and sleeping on a futon in your cube.
But no one stays that way forever (thank goodness), and I'd like to think that those of us who have moved down the road a few years have a lot to add to technology design. With Facebook's Beacon plans blowing up this week, you can really see what happens when new "features" are added by twentysomethings who are coding and rolling out products as fast as they can.
I'm proposing a new job title to add to Facebook's Executive Team: VP of Adult Supervision.
My suggestion is only half-joking. Facebook's Mark Zuckerberg was called out for ageism earlier this year after he stressed the importance of "only [hiring] young people with technical expertise."
The problem is that Facebook's users aren't only people like their mind-blowingly young executives and programmers. A large proportion of their users are over 35. We don't appreciate having our privacy stomped on, and just because we want to participate in social networks, we don't necessarily want to live our lives in an exhibitionist fishbowl. Product design suffers when a grown-up perspective is not taken into account.
... Read moreToday on the Facebook Blog, Mark Zuckerberg apologizes for the mistakes Facebook made in rolling out Beacon, and announces that the company is "releasing a privacy control to turn off Beacon completely."
This is a clear victory for consumer backlash and protests. MoveOn.org spokesman Adam Green responds to today's development:
"Sites like Facebook are revolutionizing how we communicate with each other and organize around issues together in a 21st century democracy. The big question is: Will corporate advertisers get to write the rules of the Internet or will these new social networks protect our basic rights, like privacy? Facebook's policy change is a big step in the right direction, and we hope it begins an industry-wide trend that puts the basic rights of Internet users ahead of the wish lists of corporate advertisers."
The Center for Digital Democracy, which has filed an FTC complaint against Facebook, is still concerned that Facebook's reaction has not solved their potential privacy problem. Executive Director Jeff Chester reacts to Facebook's news:
"Today's announcement that Facebook users will be able to turn off Beacon, following last week's opt-in changes, is a step in the right direction. But Mr. Zuckerberg isn't truly candid with Facebook users. Beacon is just one aspect of a massive data collection and targeting system put in place by Facebook. It's not really about the company's desire 'to build a simple product?lightweight' that would, as he writes, 'let people share information across sites with their friends.' Mr. Zuckerberg's goal, as he explained on November 6, 2007, was to transform Facebook into 'a completely new way of advertising online.' Facebook has rewired its social network to better serve the data collection interests of marketers who, promised Mr. Zuckerberg, are now 'going to be a part of the conversation'.
"Mr. Zuckerberg can't simply now do a digital "mea culpa" and hope that Facebook's disapproving members, privacy advocates, and government regulators will disappear. Nor should Facebook's brand advertisers permit this statement to diminish the real privacy and security concerns embodied by Facebook's new targeted ad system. CDD will continue to press U.S. and EU regulators to address Facebook's significant privacy problem."
From my perspective, while I applaud this development, Facebook still has many more steps to take before they earn user trust. I for one am still not ready to sign up yet.
The bad news about Facebook's Beacon program, user tracking, and privacy concerns just keeps piling up. Now Mark Zuckerberg and Facebook are under fire from consumers, journalists, activist and advocacy groups, and even its own advertising partners.
Today's biggest revelation, reported by PC World, is that "Facebook has confirmed findings of a CA security researcher [Stefan Berteau] that the social-networking site's Beacon ad service is more intrusive and stealthy than previously acknowledged, an admission that contradicts statements made previously by Facebook executives and representatives," including email correspondence between Berteau and Facebook's privacy department, as well as statements made by Facebook vice president Chamath Palihapitiya to The New York Times.
Facebook confirmed Stefan Berteau's specific allegation that Beacon tracks the off-Facebook activties of members even when they are logged out of the social-networking site.
... Read more
