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May 5, 2008 7:59 AM PDT

SAP falls short of its goals for Business ByDesign

by Dan Farber
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At SAP's Sapphire conference this week in Orlando, Fla., a question posed by one of my colleagues concerns the status of Business ByDesign, an on-demand suite of applications that has been in development for about five years.

SAP co-CEO Leo Apotheker

(Credit: Dan Farber/CNET News.com)

Last week, it was announced that the product would take 12 to 18 months longer than the original target of 2010 to reach $1 billion in revenue and touch 10,000 customers in the mid-market globally.

ZDNet's Larry Dignan reports on a conversation with SAP co-CEO Leo Apotheker, who explained that Business ByDesign was delayed because the company wasn't able to achieve the planned 10-times reduction in total cost of ownership.

Larry wrote:

That's a fancy way of saying SAP hasn't figured out how to make money at its $149-per-user, per-month price point. SAP confirmed that it was delaying Business ByDesign when it reported its first-quarter earnings. "We've announced a price point, and now we're working backwards," says Apotheker.

Apotheker is looking to "labor arbitrage" (cheaper programmers offshore) and the next release of SAP's NetWeaver middleware to help bring the costs in line. He contends that the delay won't give an advantage to competitors: "No one will be able to offer an end-to-end, comprehensive business suite."

Being bigger and more comprehensive may prove to lead to unwieldy, more costly, and less agile software development. Perhaps SAP will offer some demonstrations of Business ByDesign at this week's conference to prove that it will be worth waiting for the product to get into fiscal alignment.

April 4, 2008 5:32 AM PDT

EIC Squared: Google lottery winners, Intel's Atom, Dell's woes, and more

by Dan Farber
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In this week's EIC Squared podcast, ZDNet's Larry Dignan and I discuss the latest news, including SAP's management changes, Dell's woes, Intel's new mobile chip, life extension for Windows XP, and Google's lottery winners.

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About Outside the Lines

Dan Farber is the editor in chief of CNET News. He has covered technology for more than two decades, and he previously served as editor in chief of ZDNet, PC Week and MacWeek. Outside the Lines explores the intersection of business and technology.

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Editors Dan Farber of News.com and Larry Dignan of ZDNet, square off in EIC² in this weekly podcast. The two editor in chiefs talk about the big tech stories of the day and provide insight and analysis.

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