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January 22, 2008 9:15 PM PST

Fonality, Dell hook up to bring VoIP to the masses

by Matt Asay
  • 1 comment

Dell has entered a partnership to take to Fonality's affordable VoIP phone systems to small and midsize businesses.

This is big news for the VoIP world--and for the open-source Asterisk project underlying Fonality.

Dell will be selling the Fonality VoIP Phone System through its global SMB sales organization, as well as its channel.

Needless to say, the opportunity is huge. According to a Dell'Oro Group group analyst quoted in The Wall Street Journal (PDF), 35 million small businesses worldwide are expected to adopt VoIP calling over the next three years.

Fonality brings to the table a product designed to be easy to use and directly installable. Dell brings its market reach and brand. It's a good deal for Dell. It could be the making of Fonality.

Look at the math.

... Read more
November 4, 2007 9:01 PM PST

Fonality acquires Insightful to tightly integrate SugarCRM with VoIP

by Matt Asay
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Fonality , a leading open-source Asterisk-based VoIP phone system vendor, announced today that it is acquiring Insightful Solutions, a distributor of SugarCRM-based customer relationship management (CRM) software, to merge telephony and CRM for the small and medium-sized businesses (SMB) market.

While the deal is being struck with Insightful, the company that should primarily benefit (beyond Fonality) is SugarCRM, since the FonalityCRM bundle of Fonality plus Insightful means that more copies of Sugar Professional will be shipped with Fonality's PBXtra and trixbox Pro IP-PBX applications. Insightful has been a SugarCRM Gold partner for some time, and has been active in modifying and improving SugarCRM's code. It hosts more than 1,000 seats throughout the Asia-Pacific region.

... Read more
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About The Open Road

Matt Asay brings a decade of in-the-trenches open-source business and legal experience to the Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is general manager of the Americas division and vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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