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June 18, 2008 10:02 AM PDT

Study: Enterprise search is lame

by Stephen Shankland
  • 2 comments

It may be the Google era on the Internet, but when it comes to finding company information that employees need to do their jobs, it's barely even the CompuServe era.

That, more or less, is what research firm AIIM found in a study that surveyed more than 500 businesses in May about the "findability" of information.

In the study, 49 percent agreed that it's hard to find information they need, and 69 percent said less than half of their employer's information is searchable online.

Enterprise search technology is widely available, so the issue lies more with corporate priorities than with the state of the art, AIIM said in the study, announced Tuesday.

AIIM's study showed that it's hard for people to find the information they need for their job.

AIIM's study showed that it's hard for people to find the information they need for their job.

(Credit: AIIM)

May 27, 2008 1:01 PM PDT

Google Mini enterprise search appliance gets a boost

by Dawn Kawamoto
  • 1 comment

The Google Mini search appliance got a booster shot Tuesday with the addition of three new features and support for six additional languages.

Google, which has been building up its enterprise presence for several years now, is bolting on to Google Mini file system access control, source biasing, and date biasing.

File system access control is designed to let Google Mini crawl through files housed in shared drives and dish them up as search results to authorized users.

Source biasing aims to give users the ability to rank URLs based on the location and type of documents they're seeking, resulting in those highly ranked documents appearing farther up on the search page.

"Sometimes, files from a certain server are less important and shouldn't clog the search results page. Source biasing enables users to give us URL patterns and tell us if they should be weighted higher or lower," Cyrus Mistry, Google enterprise product manager, said in a Google Enterprise Blog posting.

Google, meanwhile, has created date biasing, which pushes the more recently created documents to the top of the page.

Google Mini, which offers the capacity to search from 50,000 to 300,000 documents, has also increased the number of languages it supports by adding Basque, Catalan, Galician, Greek, Hungarian, and Polish.

Last year, Google expanded its enterprise software offering with Google Mini 2.2.

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