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May 12, 2008 11:40 AM PDT

Cisco makes TelePresence personal

by Marguerite Reardon
  • 1 comment

Network equipment maker Cisco Systems introduced a simpler, cheaper version of its high-end video conferencing system on Monday.

The new Telepresence System 500 is a less expensive version of the telepresence product Cisco launched in 2006. Cisco's telepresence system was developed using high-definition screens and cameras, array speakers, and high-speed Internet connections to provide crystal clear video conferences that could replace the need for executives to travel halfway around the world to meet with colleagues, partners, or customers. The idea is that if companies can conduct business virtually they can save a whole lot of money on traveling.

Cisco TelePresence 500

(Credit: Cisco Systems)

Video conferencing has become a big part of Cisco's strategy moving forward. Last year, the company acquired online video and audio conferencing company WebEx. While WebEx allows for video conferences to be launched straight from the desktop, it's not meant to replicate in-person meetings. Still, it fits into Cisco's overall strategy, which is to improve worker productivity by allowing people in different locations to collaborate using the Internet.

The original version of the telepresence product was developed for small groups. It requires an entire room be dedicated to setting up the system, and it is expensive. The latest version of the product is expected to appeal to a broader audience and is designed to be used by one person.

The TelePresence System 500 integrates a 37-inch display, camera, microphone array, speakers, and specially designed lighting in a unit that can be placed on a desk, mounted on the wall, or stood on a pedestal in a private office. It will cost $33,900, which is less than half the cost of the most basic version of the TelePresence 1000, which was designed for about two people to a unit.

In addition to taking telepresence down to the personal level, Cisco introduced a version of the product that can accommodate larger groups of people. The Cisco TelePresence 3200 is designed for up to 18 people and is a step up from the TelePresence 3000, which was designed for six people. The 3200 version will cost $340,000, compared with $299,000 for the 3000.

Cisco TelePresence 3200

(Credit: Cisco Systems)

The company said the new Cisco TelePresence 3200 is ideal for company headquarters or large regional offices where large teams need to collaborate. It also is good for remote training.

Cisco has had good success with its TelePresence offering so far. And last month Cisco said it was teaming up with AT&T to jointly sell its telepresence products.

Cisco competes with a slew of companies in this market, including Hewlett-Packard, Polycom, and Teliris. Verizon Business, a unit of Verizon Communications, also sells a video conferencing service.

On Monday, Teliris announced a product designed for "personal" telepresence. Its product lists for $32,500. It also introduced a version for larger groups, which includes two or three screens. It costs between $99,000 and $125,000 and does not require a separate room dedicated to the system.

April 10, 2008 1:33 PM PDT

The Dimdim opportunity

by Matt Asay
  • 9 comments

It's good to see TechCrunch picking up on Dimdim's launch of its hosted Web-conferencing solution. But I think it misses the main driver of Dimdim's opportunity:

The open-source strategy followed by Dimdim makes most sense when customers want to manage the software on-premise, and it's not so important when everything's hosted in the cloud. But it's good to see competition nipping at the heals of giant WebEx.

No, it actually makes the most sense for manufacturers that are looking to embed Web conferencing into other solutions. The same is true for Ringside Networks. Arguably, we didn't need another Web conferencing solution (Dimdim) or social-networking platform (Ringside).

What we do need are such platforms that can be expanded and integrated into other solutions. Open-source solutions that remain islands, developed and deployed by one company, are much less interesting than open-source solutions that are developed and deployed by a community. Community provides the opportunity for Dimdim.

In short, Dimdim isn't cool because it's open-source Web conferencing. It's cool because of what open-source Web conferencing allows technology providers to do with Web conferencing that price and proprietary licensing hitherto precluded.

Originally posted at The Open Road
Matt Asay brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. Matt is vice president of business development at Alfresco, a company that develops open-source software for content management. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.
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