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July 2, 2008 2:59 PM PDT

Founder makes largest Dell insider purchase

by Dawn Kawamoto
  • 15 comments

Dell shares rose as high as 4.5 percent Wednesday, following reports that founder Michael Dell acquired nearly $100 million in shares in the computer maker.

Dell climbed as high as $23.18 a share in intraday trading, before closing out the session at $22.70 a share, up 2.34 percent.

Dell's founder, according to a report in MarketWatch, purchased 4.5 million shares between June 27 and July 1 at an average price of $22.14 a share.

Dell's buying spree comes after the company reported respectable first-quarter results, which came off a challenging 2007 when it was feeling the effects of missing out on some big industry trends.

During the first quarter, Dell told analysts, the company's unit shipments grew 22 percent, while the industry rose by 14 percent. And Dell's notebook revenue climbed 22 percent over the past year.

Michael Dell's stock purchase not only marked the largest he's ever made of the computer maker's shares, but also puts him at the top of conducting the largest purchase ever at the company by an insider, according to MarketWatch's report.

May 13, 2008 6:05 AM PDT

Why does the media love Apple and trash Dell?

by Steve Tobak
  • 34 comments

I'm not a big fan of surveys, so I don't quote them often. But a recent Consumer Reports survey about PC manufacturers listed Apple as No. 1 in tech support, with Lenovo second, Dell third, and HP dead last. I should also say that Dell came in second in desktops.

I thought the headline should be "Survey says leading PC maker HP dead last in tech support." But that's not what happened. The media hailed Apple, trashed Dell, and gave HP a pass.

Horror stories about Dell's support are all over the blogosphere. Why is that? I mean, why does the media give Dell such a hard time?

Because perception is reality. But aside from being a pithy statement, what does that really mean? ... Read more

Originally posted at Train Wreck
Steve Tobak is managing partner of Invisor Consulting LLC. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
September 10, 2007 12:46 PM PDT

Michael Dell talks consumers, retail strategy

by Erica Ogg
  • 3 comments

SAN FRANCISCO--Though he was in town to discuss Dell's new storage products for small and medium-size business customers, company founder and CEO Michael Dell also took time to answer questions about the company's main business, PC sales, which is also an area in which it's recently struggled.

Dell reiterated his company's assertion that there will be more to come of its recent dabblings in selling desktops and notebooks through retail channels.

"We're going to expand to a number of places," he said. "I would expect over the next quarters you'll see several additional key retailers" that will sell Dell products. Retailers like that the company can deliver small lots of PCs to thousands of locations, he said. Though right now the few models sold retail in the U.S. are pre-configured, he said it was "a possibility" that their retail customers might be able to build their PCs to order as well.

So far Dell has announced retail relationships with Wal-Mart and Sam's Club in the U.S., Carphone Warehouse in Europe and Bic Camera in Japan. The Wal-Mart experiment has "gone well," according to vice president of marketing Mark Jarvis, one of the other executives in town for the event. "A number of stores sold out rapidly," he said. They added that though the initial volumes shipped to Wal-Mart were not large, "a full rollout" is coming.

Dell also addressed the struggle to keep up with strong demand for two new notebook models, the XPS M1330, and revamped Inspirons. When asked what customers can look forward to from Dell for the holidays, he remarked, "I think we've excited them a little too much and demand has exceeded supply." He said they would be catching up on the glut of backlogged shipments in "the next few weeks."

On the competition front, Dell said he is "confident we will be able to grow despite consolidation" in the consumer business, referring to Acer's recent acquisition of Gateway. He added that in almost every country except the U.S. his company's presence in the consumer market is only one-tenth of its commercial presence, a difference which will provide Dell with opportunities to grow.

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