Security Update 2005-007 1.1 Special Report: Sherlock issues

CNET staff

Sept. 2, 2009 12:05 p.m. PT

2 min read

A few users report issues with Sherlock being unable to properly search after the update.

In some cases, the solution for this issue is to navigate to the directory ~/Library/Caches/Sherlock/Web Foundation and delete all folders therein.

However, some users, the problem resurfaces after restarting or, in some cases, re-launching Sherlock.

The solution in this case is to navigate to the same WebFoundation folder, delete all of its contents, then perform a Get Info on the folder (Command-I while the folder is selected, or "Get Info" from the File menu) and checking the "Locked" box. This may result in slower operation from Sherlock as it is no longer to cache information, but should eliminate search issues.

MacFixIt reader Bob Gallant offers a case example:

"I have a Beige G3 and an iBook G3 operating in Mac OS X 10.4.2. I downloaded Security Update 2005-007 and later v.1.1 when it was available. After v.1.1 was downloaded, I noted that Sherlock behaved weirdly on both computers in exactly the same way. I tried the fix suggested in MacFixIt 'Security Update 2005-007 v.1.1 (#4): Instructions etc.' which calls for trashing the contents of (user)/library/caches/Sherlock/WebFoundation. This worked the first time. On quitting Sherlock, WebFoundation was filled again with the Sherlock cache folders. On the second restart, the weirdness returned. I then emptied WebFoundation and then got the Info page on this folder and locked WebFoundation. That fixed the problem in that the folder stayed empty after numerous restarts. However, without proper cache files, Sherlock starts a bit slowly, but that is obviously better than return of the weirdness."

"Weirdness on both computers for me meant that the Channel icons in the toolbar appeared with the names in French, did not work when clicked and then disappeared entirely. The fix above immediately restores normal operation without reloading anything."

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