X

LaCie provides official statement on Porsche drive recall

LaCie provides official statement on Porsche drive recall

CNET staff

We previously covered a recall of LaCie's Porsche designed external FireWire hard drives, citing reports from owners who had been contacted by LaCie. Today we received an official statement on the recall from Rebecca Dietz, PR Specialist at LaCie, indicating that the recall affects only one particular production run of the drives:

"With one early-production batch of 2 models, the FireWire 80GB and the FireWire 160GB, a minor bug has been detected which can reduce the performance, below our expectation.  Distribution of this one-day batch was minimal and the inventory easily isolated.  All inventory of this one affected batch has already been removed from the dealers and distribution.  Very little of this product with this problem reached customers' hands.  For the small number of people holding drives with this problem, we are actively offering to replace these drives, whether they experienced the problem or not.  LaCie has been contacting customers directly with an offer of an immediate upgrade replacement at no cost to the customer.  This effort should be complete this week.

"Other models in the Porsche line are not affected and all future shipments of the 80GB and 160GB FireWire models have been produced to eliminate this problem and meet our high standard for performance and reliability.  We expect to be shipping all models, in volume, again within the next 2 weeks."

Resources

  • More from Late-Breakers