Intel-based Macs: Problems with printers (#7): Another fix
Intel-based Macs: Problems with printers (#7): Another fix
We continue to receive reports from readers who have issues with printing on their Intel-based Macs. As previously reported, the most problematic area continues to be printing through AirPort Base Stations and other wireless routers -- a function that seems to be broken for several devices in the Intel version of Mac OS X.
MacFixIt Ron Eve is the latest to report problems:
"I was setting up a HP Photosmart 3300 multifunction printer with an Intel iMac yesterday and I could get it to print OK but not scan. The Image Scan software would open, do a preview and perform a scan but when I named and saved the image it didn't save it anywhere (didn't appear in Spotlight either). Then if I repeated this Image Scan would 'unexpectedly quit'. I had to restart to do another scan (that I still couldn't save). I repaired permissions, uninstalled the HP software, reinstalled, repaired permissions with no luck. I also tried this before and after applying the 10.4.5 update."
Try a printer reset As a last resort to printing issues, you can try performing a printing system reset.
This process deletes all printer queues and jobs, resets all printer settings to their default by deleting configuration files and performs a permissions check on the /tmp directory.
- Launch Printer Setup Utility (located in Applications/Utilities)
- From the Printer Setup Utility menu, choose Reset Printing System.
- Click Reset.
Previous coverage:
- Intel-based Macs: Problems with printers (#6)
- Intel-based Macs: Problems with printers (#5)
- Intel-based Macs: Problems with printers (#4)
- Intel-based Macs: Problems with printers (#3)
- Intel-based Macs: Problems with printers (#2)
- Intel-based Macs: Problems with printers
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