<b>IR Remote command "freezes" certain Mac models?
<b>IR Remote command "freezes" certain Mac models?
Geoffrey now believes he has the explanation (which I cannot confirm as yet). These Macs respond to any Sony TV-compatible IR commands. He found that "Holding down the power button on any Sony TV-compatible remote control for an extended period of time (for instance, holding it down long enough for the machine to turn both off then back on) to a 6500 would essentially disable the machine for weeks at a time. The cure? Simply shoot the Mac with another Sony command, and presto - the Mac unfreezes and returns to full functionality."
The work-around is to either 1) ensure you are careful when turning your machine off with a remote control! or, 2) launch the Apple Video Player, go to the Preferences dialog box, and enable "Disable Remote Control."
Update: Victor Nolton confirms this symptom and work-around. He notes that removing the logic board and hitting the reset button (as described in the manual) will also resurrect the Mac.Update: Numerous other readers (including Andy Mitchell and Steve Klein) have now confirmed the problem. Most suggest putting a piece of black electrical tape over the IR port as a means of permanently preventing a return of the freeze.
Steve also notes that Apple TIL file #19283 states that, even with "Disable Remote Control" selected: "After shut down, the remote will still be able to power on the computer." Thus, this work-around will not necessarily succeed.