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March 15, 2007 4:15 PM PDT

Newbie's guide to Twitter

by Rafe Needleman

If you're not using Twitter yet, you may feel as if you've missed out. Twitter has not only tipped the tuna, but by some estimations, it has already jumped the shark. Don't be put off by its excessive popularity with SXSW geeks or by the whining of Twitter haters who missed the fun. Twitter is an interesting and practical real-time messaging system for groups and friends. It's just not completely obvious how to get into the "club." So, here's a newbie's guide to this new platform. We don't cover every feature of Twitter, but this should help get you started.

What is Twitter?

Twitter is an online service that enables you to broadcast short messages to your friends or "followers." It also lets you specify which Twitter users you want to follow so you can read their messages in one place.

A popular Twitterer

(Credit: CNET Networks)

Twitter is designed to work on a mobile phone as well as on a computer. All Twitter messages are limited to 140 characters, so each message can be sent as a single SMS alert. You can't say much in 140 characters. That's part of Twitter's charm.

Twitter is useful for close-knit groups (although there also are some fairly large mobs on Twitter). If you follow your friends, and they follow each other, you can quickly communicate group-related items, such as "I'm going to the pub on Fourth Street, come on along." Twitter is conceptually similar to Dodgeball but is simpler to use.

If you enter items into Twitter, they can be private, so only friends you've authorized can see them. Items can also be made public, which means anyone who knows your Twitter ID can read and subscribe to them.

Twitter is free.

Continue reading to learn how to get started, hook up your mobile, send your first "Tweet," follow friends, and direct Twitter. We also show you some advanced features and Twitterers worth following.

How to get started

Look for this.

(Credit: CNET Networks)

Go to Twitter.com and click "Join for free." For best results, use your real name when signing up; otherwise your friends won't be able to find you easily. It's also helpful to upload a picture. If you select the "Protect my updates" box, people won't be able to read your Twitters unless you authorize them. You'll have more fun if you leave this box unchecked. Just be sure not to Twitter, "Leaving house open and unlocked for the weekend: 1520 Main Street."

Now that you have a Twitter account, tell your friends your username or send them the link to your Twitter page. Each users has his own page, in the form twitter.com/username. (Example: my Twitter page is twitter.com/rafe.)

Hook up your mobile phone and IM account

The Twitter network works for you even if you're not at your computer or browsing the Web. Once you are registered, you can connect your mobile phone and instant messenger account. Go to Settings > Phone and IM. Connecting your phone and IM programs to your Twitter account is a straightforward process. Note that messages you view on a phone or an IM program also are readable on your personal Twitter Web page.

You can make Twitter send you a message every time a user who you are following has posted a Twitter message. This can be fun, but it will drive you crazy if you are following a lot of people. If you don't want to be barraged by a stream of random messages but still want friends to be able to reach you, select "Direct Message." Then when other users send a message to you and you alone, you'll be alerted on your phone or IM account. Otherwise, you won't get an alert.

Sending Twitter messages, or "Tweets"

Sending a Tweet from a mobile

(Credit: CNET Networks)

You can send a Twitter message, or "Tweet," from any of your registered devices.

From the Web page, enter a message in the entry window at the top of the page.

From a mobile phone, send an SMS message to 40404. Your phone's caller ID is attached to your Twitter account, so the system will know it's from you.

From IM, message TwitterIM if you're on AOL, or twitter@twitter.com if you're on Jabber/GTalk.

In all these cases, all your "followers" will see your message on their own Twitter pages and possibly on their mobile devices as well.

Following and joining friends

If you've gotten this far, you're able to send messages into the Twitter system, and your friends can find your account and follow your updates. Here's how you can see their messages.

I am not yet following Brian. If I click "add," I will be.

(Credit: CNET Networks)

On the Web: to add a friend, first be sure you are logged into your account. Then go to his or her Twitter page and press the "Add" link in the "Actions" box. To find a user page, use the search box on your own Twitter page.

Once you click "Add," you'll start to see his or her Tweets on your page if his or her account is set for public access. If the account is private, the system will send a "friend" request that must be approved before you start to see updates.

You also can see who your friends are following by hovering your mouse pointer over the pictures in the sidebar on your friends' pages. Those pictures are of their friends--the users they are following. If you click on one of those pictures, you'll go to that user's page, where you can add him or her, too.

You can see all the Tweets from any person's friends by clicking the "With Friends" tab above his or her message window. Or you can turn that off and see only his or her Tweets by clicking the obliquely named "Previous" tab.

On the phone or IM: send the command follow username to register your phone or IM account to receive public Tweets from a user. You also can invite people based on a phone number: SMS add phonenumber to 40404, and you'll start following the user at that number; if the person at that number isn't a Twitter user, he or she will get an invitation to join.

Managing your friends is much easier by using a full Web browser, but you can do everything on a mobile phone if you wish. See this page of the Twitter Help file for full commands, including details on the all-important Leave (to stop following) and Drop (to remove from your friend list) commands.

Want to be a Twitter nag? Send nudge username and they'll get a request to send a current Tweet.

In case you were wondering what the numbers mean...

A bunch of numbers are on your Twitter page. The most important figures are these:

  • The number of "followers" you have. These are the people who are paying attention to (following) your Tweets.

  • The number of "friends" you have. This is the number of people you are following.

Public figures and Twitter celebrities will have more followers than friends. People who want to watch more than participate will have more friends than followers. People who just use Twitter to communicate just within their own social group will have roughly the same number of friends and followers.

Person-to-person Twittering

You can send a Twitter message directly to another Twitter user with the Direct command. Enter d username message, and users will get your ping if they have direct messages enabled on their phone or IM account.

If you enter a Tweet with @username at the beginning of it, your message is understood as being intended for that particular person, although others will be able to see it. (However, @ tweets won't show up on your home page unless you are the intended recipient.) Be sure the person who you want to see your message is following you, or they won't get it.

Turning off Twitter

Twitter messages may drive you insane. If you want to turn them off, here's how: send the command Off, Sleep, or Stop to Twitter. To turn it back on, send On, Wake, or Start.

If you're sick of Twitter on the PC, just avoid the Web site!

In a Web browser, in your settings page, you also can define a period of time during which Twitter will not bother you by phone or IM. This is useful if you ever want to sleep.

Advanced features

Twitteroo, another way to Twitter

(Credit: CNET Networks)

You can apply your own design to your Twitter home page: it's fairly straightforward. Our advice is to avoid using the "tile" option for your background image unless you are aiming for the assaultive MySpace design aesthetic.

Twitter also can be used via third-party programs that run on your desktop or in your widget/gadget engine. See our story, Six ways to improve Twitter.

Twitterers worth following

In addition to your friends, you might want to follow some of these famous (or useful) Twitterers. Many people are still experimenting with Twitter, so we can't vouch for the long-term quality or frequency of updates from these users:

  • CNN: Newsfeed of high-profile CNN breaking stories.
  • John Edwards: Twitters from the campaign trail
  • Robert Scoble: Popular feed from ubergeek and Twitter fan Robert Scoble.
  • Evan Williams: Founder of the company that built Twitter.
  • Rafe Needleman: I wrote this, I must be interesting.
  • Caroline McCarthy: Another Webware writer and ardent Twitterer.

  • Happy Twittering! Got tips for other users? Add them in the talkback section, below.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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Add a Comment (Log in or register) Showing 1 of 2 pages (34 Comments)
another instant messenger?
by mattumanu March 16, 2007 5:11 AM PDT
Why? The thing says I can't just post, "why?" because it's not 10 or more characters, so, in the vane of Homer Simpson:

Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?Why?
Reply to this comment
I know that's technically flooding, but...
by mattumanu March 16, 2007 5:13 AM PDT
I just wanted to prove a point about instant messenger clients. Over the years I've blocked more people than I've chatted with, which is sad to say the least.

<Mattumanu appears to be offline and may not reply>
Facebook Status
by boost ventilator March 17, 2007 6:08 AM PDT
I have been using Facebook's status and would love to see it tied to Twitter.
Reply to this comment
by March 20, 2008 10:07 AM PDT
There is an app that allows you to tie your Facebook Status with every Tweet you send. http://apps.facebook.com/twitter/

Your facebook status will be updated to "Boost is twittering: blah blah blah.." except I am sure you'll say something more epic, and less fail.
by karenbuitenwerf April 21, 2009 2:18 PM PDT
Go to a www.ping.fm... you can tie your activity on one social media site to another... i.e. everytime you update your Facebok status, it creates a Tweet, or vice versa...
This is nothing - new :(
by kathy_torez March 17, 2007 10:29 PM PDT
What a non sense, this Twitter is nothing but Instant Messaging & Chat tied to a Web database. Something that has been around since 1997 in many forms!
What did the message from the VC Bosses go out to Cnet staff to hype out another useless, not new, San Francisco (Silicon Valley) based so called Web 2.0 company!
How many of these BS companies that dont do anything new, dont sell anything, are you going to Hype out :(
Reply to this comment
Just another facet of Web 2.0 and Wikieconomics
by caldwdo March 19, 2007 3:52 PM PDT
Another way to be connected but not in person. Keep those msgs short and sweet, but will anyone be able to engage in small talk if they are used to 140 character text messages. This may be a solution before I know I have a problem. I will have to try it. www.dougcaldwell.net
Reply to this comment
Jott - Twitter mash-up
by alexmuse April 25, 2007 10:47 AM PDT
We built a little mash-up that allows you to call your Twitter account via Jott. Just sign up at http://egorcast.com and you can call your Jott account and a few minutes later what you said will be posted to your Twitter account. Neat huh?
Reply to this comment
by dsterry November 23, 2007 8:38 PM PST
After using Twitter for a while, one thing you may desire is a way to search either your own or the public's posts in general. To do this, you can go over to my site: http://tweetscan.com and search for whatever you want. Think of it as tapping into whatever watercooler gossip you care about.
Reply to this comment
by carmen2u April 21, 2008 11:12 AM PDT
Love this! Thanks for the tip. This is helping me determine how often our non-profit is mentioned and the healthcare topics we address.
by diablopolis February 16, 2008 12:12 PM PST
Thanks for very interesting article. I really enjoyed reading all of your posts. It?s interesting to read ideas, and observations from someone else?s point of view? makes you think more. So please keep up the great work.
Regards. (Editors' note: spam links removed.)
Reply to this comment
by twitterlights March 13, 2008 10:12 PM PDT
i-Lighter version 2.1 added one touch micro-blogging to twitter from any page on the web. Go to www.twitterlights.com and download latest version. Quite nice and has added one-click features as well, all free.
Reply to this comment
by WhatsThePoint March 19, 2008 9:38 AM PDT
I simply don't understand why anyone would want to have anyone else know what they were doing, or what their personal status was, at the level these "Twit's" (is that a name for Twitter users? :)). I have the same issue with Facebook. People begging other people to "be my friend, I have 20,000 friends now) just need a life.

Oddly, I don't give a rats what my friends are doing at this very minute. If I want to know, I'll ask them... and actually have a conversation. Wow, sounds like social networking, eh?
Reply to this comment
by rjhintz April 9, 2008 11:13 AM PDT
It's useful for following services such as, for example, a pizza place that makes a single variety of pizza for the day and you want to know what it is. I'll refrain from posting the link for the one I follow to keep from drifting into spam land.
by paul21m April 16, 2008 4:44 PM PDT
I read on a forum lately about how you can earn via Twitter. You build relationships, add people up, build either a following or follow someones twits. Then you earn from finding job or freelance opportunities that you will not find quickly enough or in time via normal methods. Ive also read in Techcrunch that some twitter members are selling their pages. WEIRD. I rarely use it..

Thanks,
Paul (Editors' note: spam link removed.)
Reply to this comment
by madie20 May 2, 2008 7:08 PM PDT
I know Twitter quite some time, but your guide has really helped. Thank you. (Editors' note: spam link removed.)
Reply to this comment
by peterparker1352 July 4, 2008 5:46 AM PDT
------------------------------------------------
Dave Winer, father of RSS says ?Twitter, as it was conceived, was never meant to live.?

?It?s very possible with better engineering its architecture might have gone on for a few more years, but eventually it would have hit this wall, where there were too many people posting too many twits to too many followers. The scale of the system as conceived rises exponentially.?

So is the end of Twitter getting near? I hope not. Twitter I hope that you are listening and you better start taking things more seriously.
-----------------------------------------------

Here's my two cents.

For instance there are about 100m users of yahoo messenger and usually 2-3 of them talk at a time that means scalability of 300m conversations. On the other hand with 100m twitter users who usually send messages to 100-10,000 other users the scalability required is 10,000m to 10^6m I have never known any current architecture based on webservers to handle such a scale. So according to me Twitter was never meant to live. It is like a concept car that will never see production. Users of twitter don't understand this and they don't care.
They don't know whats happening when the website is down. The sad part is that the best analysts claim that Twitter is a billion dollar company in one year of operations. There is an old saying before the days of when people understood permutation combinations. One peasant asked a king to give him rice equal to the total amount gotten by placing double the number of rice grains on a chess square than the previous square, starting with one rice grain. There are 8x8=64 squares. We seriously need to visit grade 7 mathematics.

I know of only one News/Messaging system that supports around 1 billion users sending messages to all 1 billion users each. Thats a scalability of 10^12m. It is not Web based but rather on a massively scalable serverless P2P architecture based. The team is soft spoken and when I last talked to them I was told that they don't care about money or hype or fame but rather for just the passion of next generation global systems that will stand the test of worldwide use. Its called Mermaid News Mermaid

They have other softwares too but this post is about Twitter and Messaging. Once everyone comprehends basic mathematics that goes behind scalable algorithms they would go past the flashy screen and hype to actually want a system they can trust. To the analysts I would say it is easy to create a business plan, create a hype and raise $20m funding it is far more difficult to create something of use.
Reply to this comment
by nico044 July 24, 2008 7:57 AM PDT
I personally found twitxr nicer. The difference between Twitter and twitxr is that with twitxr you can send a picture. You can see an example of a twitxr wedgit on my blog http://www.nicoposting.com
Reply to this comment
by Bookpleasures August 31, 2008 6:22 AM PDT
Hi: It was a few days before I understood some of the possibilities of Tweeter. If you have a product or service you wish to promote and you have a web site filled with content, this is a good way to spread the word. For example, I have a book reviewing and author interviewing site where I have posted over 2500 reviews and over 450 author interviews. I am now able to use Tweeter as another way to promote the site by linking to these articles. Another good point about Tweeter is that you can network with people you wish to contact . In my case, I am interested in authors, publicists, publishers etc. By searching for these on Tweeter I was able to gain new followers.

Good luck

Norm, Bookpleasures.com
Reply to this comment
by bestreseller October 3, 2008 2:23 AM PDT
Great post! Does anyone know how to send a tweet to all your followers only?
Reply to this comment
by pbradish November 24, 2008 9:49 AM PST
Twitter has helped us connect with our customer base, and is VERY easy to use. In fact, if you have a wordpress blog there are plenty of plug ins to help you send automatic tweets. http://www.mmaoverload.com
Reply to this comment
by theshane11 December 30, 2008 4:39 AM PST
There are also many sites like http:\\www.twittercontests.com that you can have fun with.
Reply to this comment
by MysticalSadhu February 23, 2009 5:22 PM PST
There are many functionalities with twitter, some can be readily found and are clear for how to use. I have not yet found clearly how to use a function that involves "#[yaddayadda]" I've searched any of various # links, though still cannot figure out how to join such functionalities and remarks.

How to, please.
Reply to this comment
by bigcabdaddy February 25, 2009 6:48 AM PST
Thanks for this article. Still trying to wrap my brain around why Twitter is such a big deal.
Reply to this comment
by TweetiestTwitter March 11, 2009 5:37 PM PDT
I need a little more help before I'm the smartest Twitter around! ;~)
Reply to this comment
Showing 1 of 2 pages (34 Comments)
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