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September 10, 2008 5:34 PM PDT

iTunes 9 to take on Pandora, subscription services?

by Adam Richardson
  • 15 comments

iTunes 8, announced Tuesday, introduces a couple of things that point toward a future in which Apple branches out beyond its pay-as-you-go buying model for media. Are these a harbinger of new buying options that will appear in iTunes 9?

Genius List
iTunes has had a "Party Shuffle" function for quite a while, with which it dynamically builds a playlist from your music on your hard drive. It was not (so far as I could tell) particularly intelligent about how it picked out what to play, however--Chemical Brothers could be immediately followed by Dave Brubek. It was essentially a glorified shuffle mode.

With iTunes 8, Apple has introduced the Genius List, which communicates with a cloud server about the contents of your music collection, then does fancy some background intelligence so that when you give iTunes a seed song, it is able to build out an automatically running playlist in which the songs have more of a similar character. And what's great is that you can do this on the iPod, independent of iTunes.

While a seemingly small thing, this actually fixes one of my peeves about iTunes--when you want something more tailored than a full shuffle but you don't want to switch to radio, how do you do it? iTunes has always had a fairly black-and-white approach--it's random, or it's exactly what you asked for. There was no in-between. Genius List fills this middle ground without the hassle of creating mood-specific playlists.

This is clearly treading into the same territory on which Pandora has built its reputation, though for the time being, Apple is mum on how the algorithms are doing their magic. Apple is currently restricting the Genius List to the contents of your current library, while Pandora is, of course, a streamed service that introduces you to new music and artists.

This brings us to...

The Genius Sidebar
The Genius Sidebar goes outside your library to introduce you to algorithmically generated recommendations from the iTunes Store. Again, Apple isn't saying much about how this is done, other than explaining that it bases recommendations on looking at your collection, as well as others' (so the more people that take part, the smarter it gets).

At the moment, these recommendations are available only with the usual 30-second preview, but it seems like just a short hop to get to a full streaming, subscription-based approach, living in parallel with the pay-per-song approach Apple has successfully used so far. Rumors have been around for ages that Apple will introduce a subscription service, and the Genius Sidebar seems like a simple way to step into that approach.

Most of the subscription services tried so far have done rather poorly to terribly for various reasons: price point, confusing DRM, confusing interface, lack of content, or just not having a critical mass of users to sustain them. If anyone can make it work, Apple can, and my guess is that iTunes is its step toward a full-blown subscription service in 6 to 12 months.

March 12, 2008 10:04 PM PDT

Piaggio MP3 Scooter...not your father's Vespa

by Adam Richardson
  • 4 comments
Piaggio MP3 Scooter

Piaggio MP3 Scooter

(Credit: Popular Mechanics)

I'm loving this Piaggio MP3 scooter that has two wheels on the front. It uses a very trick suspension/steering set up to allow it to lean into angles just like a regular motorbike, though apparently it feels fairly different. The tripod stance also means it stands up by itself at slow speeds and stopped, negating the need for dragging feet for stability or a kick-stand.

The extra width also gives it a lot of presence which should be helpful on busy freeways. There is ample storage space under the front which makes it practical too.

Even though this is from Piaggio, the manufacturer of the original Vespa, the MP3 looks totally different from any other scooter out there, and not just because of the extra wheel. Especially in all-black it looks very menacing and not at all Roman Holiday cute. The front looks like Optimus Prime mated with a Stealth Fighter, and the back looks like a conventional scooter on steroids.

All that and it gets over 60mpg.

This is a great example of a storied company with iconic products in its past not being afraid to experiment and seek out new styles and new customers.

October 3, 2007 10:41 PM PDT

Quick take on Amazon's MP3 download store

by Adam Richardson
  • 2 comments
(Credit: Amazon)

It's been a busy week in digital music, to say the least. Today Zune 2 was announced, and Amazon finally launched its MP3 download service, though it's currently still in Beta.

I gave it a short try and found that overall it is a competent start. It's not a significant step beyond iTunes in terms of functionality or usability (more on that in a moment), though it's price/quality ratio is very good: 89-99 cents for 256kbps bit rate, DRM-free MP3s. Albums vary a lot in price, from a bit over $4 to $8.99 so far as I can tell. This is a good deal if, like me, you prefer a higher bitrate than iTunes has historically offered and you don't use an iPod as your main device. (I use a SonyEricsson W810 Walkman phone as my main device. I've had three hard-drive based iPods go south on me so I'm reluctant to get another, and I just like carrying one less device around. Plus it has a radio and I'm an NPR junkie.)

So what does the Amazon MP3 store do well and not so well?

Pro's:

  • It automatically puts stuff into iTunes for you if you use the Amazon downloader application. Tracks seem to be kept outside of the iTunes folder hierarchy. I actually like this as it means it's easy to find the unprotected tracks to put onto my Walkman phone.

    Track previews are of standard 30sec length with good fidelity, and fade in and out. Nice that you can preview a whole album at once (it moves automatically from on track to the next). Very responsive action of the previews.

  • The recommendations seem good and on-target so far from my limited experience. As it should it taps into CDs that I've bought in the past so it's not just relying on my short mp3 buying history.
  • The functionality and interface are much simpler than the iTunes Music Store, which in my mind is a plus. The iTMS has become very cluttered as more media types have got loaded on.
  • Album art is downloaded too, and shows up correctly in iTunes.

Cons:

  • I got separate emails for each track or album purchase--why can't I get a summarized report of a session like iTunes gives me?
  • The process for buying individual tracks is cumbersome. 1. Hit buy button. 2. Get taken to a confirmation page. 3. Hit "Back" button on browser to go back to the previous page and pick another track. They need some AJAX goodness to make this more efficient, and need to allow non-contiguous selection of multiple tracks to buy them all in one go.
  • To make the process most efficient you have to first install the small Amazon Downloader. This worked OK in Safari, however in Camino the tracks didn't automatically start downloading for me, I had to double-click the icon in the Camino download window to kickstart the Amazon Downloader. Once going the UI was decent enough and integration with iTunes was flawless.
  • The look of the store is Amazon standard, which IMHO is utilitarian but not very attractive. Music is treated like everything else on Amazon, whether you're spending a lot or a little.
  • When I do a search and get dozens of results back, I can't sort by album, song title, artist, etc. This can make it pretty hard to find a specific song.
  • Strangely they are not pulling in user reviews from the CDs of the same albums. Hopefully this will change as it makes no sense to have a separate stock of reviews for MP3s.
  • Music selection is pretty slim right now. Even though 2 million songs sounds like a lot, you quickly realize it isn't. Do a search on U2, for example, and you get a bunch of covers, but nothing original. Amazon has both EMI and Universal and it claims thousands of other labels, but there are obvious large gaps. Presumably this will fill in over time. But for comparison, remember that the iTunes Music store launched with only 200,000 songs and itt took quite a long time to feel like it wasn't plagued with gaps, and given the current state of maturity of the market Amazon should be able to fill it much faster.

The two biggest question marks in my mind about whether Amazon will be successful with this venture are:

1. Will they actually continue to put effort behind it? Lately Amazon has been in serious fast-follower mode, and throwing in every gee-gaw and feature that seems to be popular elsewhere. You like wiki's? We got 'em! Carousel navigation for no obvious reason? Check! You can almost imagine Amazon as an extension of Jeff Bezos' short attention span. To be successful in this area they are going to have to stick with it, which is going to require effort and deal-making that Amazon doesn't typically do.

2. Can they pull together the strengths of their customer network and massive mine of data, and then layer game-changing functionality on top of it? A me-too entry is not going to be enough to make a major dent in Apple's dominance. Leveraging their strengths is a good start for Amazon, but I'm more sanguine about whether they can get beyond their current fast-follower approach to really do something fresh and attention-grabbing.

(Cnet blogger Michael Horowitz also has a review of the service. Unlike him I had to confirm my login info before being able to make a song purchase.)

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About Matter/Anti-Matter

Tim Leberecht and Adam Richardson both work for Frog Design, a consulting firm specialized in designing innovative products and services for Fortune 500 clients. On the Matter / Anti-Matter blog, they engage in a debate around questions they face day-to-day in their work, using convergence/divergence as a lens through which to look at the pressing issues in business, culture, and technology. What makes a successful convergent product or a successful divergent innovation? Is convergence a myth that users don't really care about, or is the current state of convergence just not satisfying enough for them to embrace? How much divergence of innovation is good, and when does it just become confusing? How do you stay on top of people's ever changing needs and wants?

They are members of the CNET Blog Network and are not employees of CNET.

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