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January 21, 2009 3:21 PM PST

Is the iPod Touch cannibalizing iPhone sales?

by Matt Rosoff

It looks like the iPod's still got a bit of life left. It may no longer be the main driver of innovation at Apple, but the company sold 22.7 million iPods during its fiscal first quarter. That's up 3 percent from the same period last year, although a much slower rate of growth than in previous years. Still, it's growth nonetheless. Not only did Apple beat expectations but the results reported Wednesday also marked an all-time quarterly sales record for its iconic MP3 player.

The iPod Touch: everything great about the iPhone, minus AT&T.

(Credit: CNET Networks)

Meanwhile, iPhone sales actually fell from the previous quarter, from 6.9 million to 4.4 million, coming in slightly shy of Wall Street's consensus expectations of 5 million. That's a definite reversal of the "hockey stick" sales trend we saw beginning last quarter.

What's going on here? My theory is that the iPod Touch is cannibalizing some potential iPhone sales. Plenty of users are satisfied with their current cell phone provider, but have read reviews indicting AT&T's cellular network. I've found this to be true in my own case--AT&T's 3G network has spotty coverage around Seattle, and my iPhone drops calls more frequently than my last phone, a RAZR from Verizon, although it's not as bad as the phone I had with T-Mobile until 2006. (I literally threw that one into a garbage can at the hospital, when I couldn't use it to call my family about the birth of my daughter.)

But most of the best things about the iPhone--the touch screen, the App Store, the music interface--are available on the iPod Touch, plus you get full Web access and e-mail when you're within range of an open Wi-Fi network. Better yet, you get more capacity for your music--I'm constantly having to delete apps and albums from my 8GB iPhone, but a 32GB iPod Touch would be enough for my entire digital music collection. Except the darn thing would have cost $200 more than my iPhone.

Actually, scratch that--once you add in the cost of the required AT&T data plan, any iPhone is far more expensive than the $399 32GB iPod Touch.

I reckon a lot of potential iPhone buyers are doing the same calculations and buying an iPod Touch instead. If so, offering a $99 iPhone--as I'm willing to bet Apple will do before the end of 2009--probably won't help sales all that much. Rather, Apple might have to consider changing from AT&T to another partner carrier--Verizon seems to be the least-bad of the big U.S. cellular networks, based on anecdotes I hear from its customers.

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Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995, and reviewed the first Rio MP3 player for CNET.com in 1998. He is a member of the CNET Blog Network. Disclosure. You can follow Matt on Twitter @mattrosoff.
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Add a Comment (Log in or register) Showing 1 of 2 pages (44 Comments)
by stigmattaman January 21, 2009 4:04 PM PST
Don't think it's really canabalizing, but I understand the logic. The monthly contracts are just too much, and you're locked in for two years. Last quarter saw incredible iPhone sales because the 3G was just released, and there's only a finite amount of users who want/need/can afford a smartphone.

I think the Touch is appealing on its own merits. I don't think many consumers are deciding to get it in spite of the iPhone, I think many of the iPod Touch owners would buy it regardless of if the iPhone was around. It's a great little Internet device and the app store is icing on the cake (but it lacks the really good apps due to lack of GPS/3G etc.)
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by Vegaman_Dan January 21, 2009 5:07 PM PST
For me it wasn't even close for a decision.

$499 (July 2008) for the 32Gb Touch. One time purchase.

+$299 (July 2009) for the 16Gb iPhone
+$40 a month for a minimum of 24 months, $960 total

$1259 For the iPhone.

That's $700 over two years more than I would pay for the Touch. I already have a cell phone so... yeah.

Now that all said, if there was a cheaper data plan combo out there, I'd love to go with a iPhone or Palm Pre. I love the Apple hardware, but hate AT&T's pricing. I simply cannot afford at $80-100 montly cell phone bill as a result of having a voice and data plan after taxes. It's bad enough that my $39 voice only plan costs more than $60 after taxes now.
Reply to this comment
by lmasanti January 21, 2009 5:39 PM PST
I'm not in your shoes, but you should "substract" your actual cellphone contract from the comparison. And --asuming you are leaving early-- also add the price-to-leave.

That way, you can compare "iPhone" vs. "your cell + iPod touch."
by twolf2919 January 21, 2009 5:44 PM PST
Your calculation is off - why are you adding $40/month for iPhone? The data plan is $30. $10 is the cost of another line - but you would have that charge with your current cell phone anyway! So the correct comparison would be $620 (iTouch + old cell line) to $1259 (iPhone + service). Not that it makes any difference - the iPhone is still twice as expensive as iTouch + cell.

My wife has the iPhone. I wish AT&T would do something like a "family data plan" for the iPhone. I'd get one for myself and my daughter - but there's no way we're paying $90/month just for data! If they charged $30/month for the first iPhone and $10/additional data plan (like what they're doing with Voice!), I'd be hooked...well, maybe if they also allowed tethering without yet another charge.

But that's a pipe dream - AT&T's probably already overburdening their poor 3G network (thus the rumored lowering of Edge service quality to give 3G better performance). They can't handle new customers sucking up bandwidth.
by elvinort January 27, 2009 1:53 AM PST
People talk about adding service cost to the cost of an iPhone as if they did not need or use celullar service. It is a stupid and unfair comparison, since you will be payin SOMETHING for wireless phone service. Gimme a break!
by JDubbs115 February 6, 2009 7:04 AM PST
it would probably be most appropriate to compare the full retail price of the iPhone to the Touch, considering the fact that not everyone who bought one did so when signing a new contract. Plenty of people have no problem paying full retail when it comes to this kind of stuff.
by georgiarat January 21, 2009 5:11 PM PST
In my case you are on the mark. I purchased two Touch units rather than iPhones that I really wanted because of the poor service and cost of the AT&T contract. It is unfortunate the public at large does not have a choice of providers.
Reply to this comment
by BirdDog01 January 21, 2009 5:12 PM PST
I bought an iPod touch. It does what I would use a netbook for but fits in a shirt pocket. Never considered an iPhone--I have a phone.
Reply to this comment
by Perry_Clease January 21, 2009 5:23 PM PST
We, the wife and I, considered the options between buying an iPod Touch or an iPhone, we went for the iPhones and we each got one. Getting a Touch would have meant still carrying a cell phone so having the combination was a big factor in our decision.

Hey Matt. If 32GB would hold all of your music then you are not much of a music fan, I have over 80GB :)

We have 16GB iPhones and for sure we would like more capacity. However, we move playlists off and on as we want.
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by twolf2919 January 21, 2009 5:33 PM PST
Matt,
Your suggestion that Apple might have to consider another partner doesn't make sense. From what I understand, Apple agreed to a 5-year iPhone exclusivity agreement with AT&T. They'll have to wait 2-3 more years before they can sell the iPhone to other carriers.
Reply to this comment
by Nicholas Buenk January 21, 2009 5:37 PM PST
This is a US centric view.
I would point out that about 2/3 of iPhone sales are out of the US.
It might be more, people being hesitant to buy a smart phone in this troubled global economy.
Reply to this comment
by twolf2919 January 21, 2009 5:51 PM PST
Can you point to a link with supporting statistics? I thought that the iPhone was most popular in the US. I knew you could get it in many other countries (even when it wasn't yet available elsewhere there was a thriving black market), but I thought I read somewhere that it wasn't as appealing to European tastes (the article didn't mention Asian preferences in cell phones). But I read this over a year ago - maybe things changed completely with the advent of the 3G iphone.
by Nicholas Buenk January 21, 2009 9:07 PM PST
I base this on looking at AT&T figures for iPhone's sold, verses Apple's quarterly results.
But ahh, found an article with solid figures. Actually says half not 1/3, I didn't account for many of them still being in inventory.
http://www.appleinsider.com/articles/08/10/31/half_of_apples_iphone_3gs_sold_internationally.html
by dr_modean January 21, 2009 6:00 PM PST
I can say from my own experience that I went to the iPod touch based on AT&T's plans and prices. I am currently on Verizon and am very happy with the network's prices and coverage. Especially in remote areas where I still have some signal and AT&T does not. I like the flexibility of my plan and calling features. Even if the iPhone sold for $99, I wouldn't get one because of AT&T.

I understand and sometimes long for the chance to have an MID (Mobile Internet Device) and my phone all in one. But for now its not so bad. If I forget one I still have the other for contacts and such. I don't find it hard to carry both my LG Chocolate and my iPod touch. (Please never call it the iTouch as so many do. Its really annoying.)
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by MadKiwi January 21, 2009 6:01 PM PST
A non-USA example:
I had a Touch and was anticipating getting an iPhone when it was introduced into New Zealand but the total cost of over NZ$6000 for phone plus (cheapest and really rather inadequate) data plan had me settle for the Touch. If I hadn't already owned the Touch and been in an either or purchase situation I would definitely have bought the Touch. Vodaphone NZ is seriously costing Apple iPhone sales with its outright greed in relation to the iPhone...
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by 583casper583 January 21, 2009 6:28 PM PST
Well in Australia the iPod touch is selling well.
I went to 5 stores looking for an iPod touch and only found it at one store which I got the last one. ( I was looking for the 8gb by the way)
In Australia you can get the iPhone on many well known telcos so the coverage argument is not very valid here.
I think people don't want to spend more on a phone when they are happy with the one they have.
They however like the features of the iPhone so they get the iPod touch.
Reply to this comment
by StickyC January 21, 2009 7:18 PM PST
Is this particularly a bad thing for Apple?

I'm guessing that in the end, the iPod Touch is probably more profitable per-device than the iPhone.
- The margin on the iPod Touch hardware itself is probably higher than on the iPhone (I couldn't find any references to the unsubsidized price of an iPhone, so I could be wrong here).
- There aren't a particularly large amount of apps in the App Store that require actual telephony, so I would guess App Store revenues are about the same.
- Surely the iPhone is costing significantly more in terms of marketing, support, and staffing overhead.

The un-quantifiable is the value of the PR associated with high iPhone sales vs high iPod sales.
Reply to this comment
by Nicholas Buenk January 21, 2009 9:05 PM PST
iPhone, it's real price is something around $600USD, probably more, it's certainly not a low margin product.
For AT&T, most of that comes out of your monthly contract, they pay Apple for the iPhone in a lump sum. It doesn't cost $200 it costs a lot more than that, that's just AT&T charging what they think customers can bare, up front.
Other carriers charge differently, Optus here in Australia, $0 upfront and it comes all out of your monthly bill.
by trevorbsmith January 21, 2009 8:48 PM PST
I waited a full 6 months to get an iPhone. I definitely wanted the camera, GPS and phone thrown into the mix, but the extra long contract in Canada (3 yrs) and my absolute loathing for every cell phone company in this country made me hesitate that long. I went back and forth between getting an iPhone and just getting an iPod Touch. Eventually I went with the iPhone for the 3 features mentioned above but I was close to being a statistic that would support your theory.
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by sanjayb January 24, 2009 11:04 AM PST
Here in Canada the iPhone with the data plans is like a billion dollars!! :-P
by January 21, 2009 11:21 PM PST
It's no wonder the public holds analysts and financial reporters in such low esteem.

If iPod Touch sales were cannibalizing iPhone sales, then the Average Sale Price of iPods would go UP. Not down. That's because the iPod Touch costs MORE than any other iPod.

Q4/08 (Sept quarter) iPod ASP was $150.20. Q1/09 (Dec quarter) iPod ASP was $148.33. That means that as a percent of iPods sold during the December quarter, Apple sold fewer iPod Touches than they did during the September quarter. That's probably because the consumer didn't have the Christmas budget they had last year. Oh look, they didn't. December economic activity was lower this year than last. They couldn't afford an iPod Touch, or an iPhone, but they bought an Apple product nevertheless (record number of iPods sold in this a "depressed" Christmas season).

Shlock reporting like this, where simple math revealed the error of your preexisting bias, is why I, and others, think of you as a Microsoft *****. That or you're just stupid. Which is it?
Reply to this comment
by Emdubya January 22, 2009 2:30 AM PST
Lack of GPS makes the IPod Touch a far, far inferior product as some of the most useful apps require GPS, of which Touch is missing.

Interestingly, the latest Truphone app almost makes the Touch a Iphone (VOIP - where it can pick up WiFi).

Also Iphone can hardly 'boast' it's shocking camera. Additionally, the lack of voice activated calling (handset to ear) makes the Iphone 'phone' functionality pretty poor too.

So for me the jury is out - It's horses for courses.
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by davesmall1 January 22, 2009 6:12 AM PST
The iPhone is a game changing revolutionary device. It's a telephone but I consider that a secondary function. It's mainly a mobile web browser, stcok quote machine, GPS maps device, eMail platform, video platform (Joost, UStream, ABC News, Weather Channel), iPod music player, and more.

The iPod Touch really shouldn't be categorized as an iPod because it is so much more than that. It's the iPhone for people who can't afford the AT&T contract. Everyone in the family wants an iPhone but mom and dad don't want to pay AT&T for multiple contracts.

The iPod could cannibalize some iPhone sales but it can also stimulate more iphone sales in the long run. Someone who already hss a cell phone contract with another carrier and an iPod Touch will be tempted to upgrade to an iPhone when that other cell phone contract runs out. The iPod Touch is a wonderful device but it's big limitation is the lack of wide area connectivity enabling you to use it anywhere. You must find a WiFi hot spot and that can be a pain for someone who moves around a lot.

AT&T will feel pressure from customes, prospective customers, competitors, Apple to reduce prices for data plans. They now that there is a lot of price elasticity in this market. If they were to cut the monthly rates in half they might triple or quadruple their business.
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by Kev_Orng January 22, 2009 11:22 AM PST
I wouldn't assume that people can't afford the contract. It would be more accurate to say, "people who prioritize their spending differently"

I don't have Cable or satellite TV either. Is it because I can't afford cable or satellite? No, it's because I get 8 HD channels free over the air where I live, and I don't watch much TV anyway. I could use the money I would have spent on TV to juice up my internet a bit, or maybe add it to my social spending budget, or add it to my savings so I can retire more comfortably some day.

If people were more careful about their spending, even when they can afford it, the world wouldn't be in the mess it's in.

Eliminating unnecessary cellphone bills is part of my overall strategy to not leave any personal debt to my children.
by Nicholas Buenk January 22, 2009 4:08 PM PST
I think an iPhone can actually save money...
Look at all the devices I don't need with it, iPod, GPS, netbook, calculator and camera.
It should do well in a recession considering that...
I think the main issue is really AT&T though, they're really expensive compared to iPhone plans here in Australia, can get iPhone here for $0 upfront and $40usd a month.
AT&T is really milking the device I think it's slowing sales especially in this economic climate.
Might be a consequence of lack of competition, iPhone is on 4 carriers in australia.
by JoeD1979 January 22, 2009 9:41 AM PST
For me, it is simply AT&T. I had them, and they were awful. Even if the iPhone was being offered for free, I could not take the horrible customer service and coverage of AT&T. I have Verizon and an iPod Touch. I love it. If, after the five years is up and the iPhone comes to Verizon, I will probably get it just so I don't have to carry around a cell phone and my iPod everywhere. However for now, there is no way I would switch to AT&T just for the iPhone.
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by twgibson January 26, 2009 8:52 AM PST
Did you have AT&T or Cingular? AT&T sucked. Today's AT&T is Cingular with the AT&T name. I've been with Houston Cellular/Cingular/AT&T for 16 years and have never had a problem with customer service. In fact, it has been the best customer service I have ever experienced. Whenever I have called with an issue, it's gets addressed quickly and without question. AT&T's (Cingular) customer service is the main reason I have never wanted to switch to any other provider.
by STS January 22, 2009 9:42 AM PST
Best option for Apple is to drop exclusive network carriers altogether and open it up on ALL of them. They would make WAY more money that way! Be better for those of us who MIGHT be interested, though I DO love using my Blackberry Curve on Verizon!
Reply to this comment
by Kev_Orng January 22, 2009 10:37 AM PST
I have an iPod Touch. But if there was no such thing as an iPod Touch, I still would not have an iPhone.

Basically, my decision to not get the iPhone has nothing to do with the touch, it has everything to do with Rogers service plans.

If I could get a decent flat-rate data plan combined with a pay-as-you-go talk plan, I'd be all over it. I just don't use talk services enough to pay more than $15 a month. But data... I'd absolutely use data.
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by sanjayb January 24, 2009 11:11 AM PST
Agreed. If there wasn't a Touch, I would be rocking out with my Nano and using my Razr to make calls. iPhone is too expensive to have in Canada.
by dylanc1 January 22, 2009 2:59 PM PST
Apple might consider switching providers to Verizon? Fat chance. Verizon is CDMA, the iPhone is GSM. Apple isnt about to make a CDMA version of the iPhone any time soon. The amount of R&D $$ that went into this phone means they have to sell it globally to turn a profit. GSM is the global standard, CDMA is found only in N. America - where GSM is also heavily present.

This was just one of many dumb comments made in the article. I'm too lazy to list the others.
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by fondy January 23, 2009 4:29 AM PST
I got an iPhone in July. When it comes to listening to music, I think I prefer the conventional iPods. I was surprised to find that the iPhone has a lot more going for it than just mobile Internet. Indeed, AT&T's data network is pretty disappointing for the price.

This Christmas, my wife wanted an iPod Touch(32). I tried to convince her to get an iPhone but three things made her go with the Touch: storage capacity, no 3G coverage and too many dead zones.
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About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

He is a member of the CNET Blog Network and is not an employee of CNET.

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