• On TechRepublic: Five super-secret features in Windows 7
December 8, 2008 11:41 AM PST

In ID platform race, Facebook Connect grabs lead

by Rafe Needleman

It has only been a few days since Facebook and Google released their dueling press statements announcing that their identity platforms, Facebook Connect and Friend Connect, respectively, were open to the public.

I still think that Facebook will win this battle. But after I wrote my first posts, I was convinced to modify my early opinion with these qualifiers: it will win in the United States, and in the short term.

Facebook Connect sign-on is nicely done on this site.

In the States, Facebook's trump card is its social network. Google doesn't have a big U.S. social network, though in other countries (India and Brazil, notably), it has a strong presence with Orkut. And only a fool would discount Google in any market for good. In 1999, did anyone expect that the company would someday make a credible mobile-phone operating system?

So how are Facebook and Google doing so far in this battle? I asked both companies to send me a list of users for their identity services. Facebook quickly sent a list, which it claims is only partial, of sites from about 30 companies adopting Facebook Connect. Standouts include CitySearch, CNN.com Forum, TechCrunch, Xobni, MoveOn, and SFGate. To be fair, not all of the sites in the Facebook list have yet integrated the platform into their log-ins.

Getting competitive information from Google was more of a challenge. The list, I can say fairly, was not forthcoming. During a tortured telephone conversation, I was given a poor excuse about why I couldn't get the full list, and then later got a list of seven representative English-speaking sites, plus two in Portuguese, and one Chinese. The top sites on the list: The Inquistr and Go2Web20. The full list is after the jump.

Advantage, so far: Facebook

Google's Friend Connect widget.

As I've said previously, Google does not have technically inferior registration platform, by my estimation. But that's not its issue. For users, as least based on what I've seen so far, Facebook Connect can be more straightforward. Logging in via Google's Friend Connect is a little too different from what users may be accustomed to: You sign on in an Open Social widget and join the site as you would do with MyBlogLog. Once you join, other users can see that you're a member.

The advantage Google's widget-based approach has, though, is that it's pretty much the same on all the sites that use Friend Connect. And it gives users the option to sign in via not just a Google ID, but one from Yahoo, AOL, or an OpenID provider.

In the best implementations, logging into a site with Facebook pops up a blue-theme Facebook-branded log-in page. It can be more similar (though not identical) to logging in to any old site the old-fashioned way. And once you're in, your affiliation with the site isn't broadcast to the next hundred visitors to the site. Using Facebook Connect can be a smoother transition for users.

I do have to add, however, that on many sites, including some the examples in the Facebook list, user registration overall is a horrible mess. Many sites have separate systems for different community features, or a site log-in function that's not completely connected to the blog commenting system (a common affliction on sites that use a third-party comment engine such as Disqus).

Some sites that use one of the newer registration systems don't have it integrated throughout. And I've seen Facebook Connect integration pretty badly bungled: On some of the sites (such as CNN), you can't actually log in with your Facebook credentials. You get the confusing option, instead, to link your existing account to your Facebook ID, once you're already on the site.

Based solely on what I've seen so far--and not on its comparative technical strengths--Facebook looks like the stronger domestic player, at least for now. And nearly every site using either of these platforms would do well to refine its implementation to further remove confusion from the log-in process. But I continue to think that Facebook will extend its lead in this space, for three reasons:

  1. Users are (rightly or wrongly) comfortable with Facebook as a repository for personal information, and less so with Google.
  2. Logging into a site with Facebook credentials can feel much the same as logging in with a site's own username.
  3. Sites get a marketing bonus when they adopt the service.

Disclosure: CNET sites will soon be implementing Facebook Connect. I was not involved in the decision to do so.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
Recent posts from Webware
Popular iPhone movie app flops on BlackBerry
Opera Mobile 10 beta browser: First Look video
Google trying not to cross 'the creepy line'
Integrated retweet on its way to Twitter
Mozilla's e-mail group looks toward the cloud
Facebook: We're going after scammy ads, too
Alterna-browsers Firefox, Chrome get quick fixes
Offerpal Media mess gets stickier
Add a Comment (Log in or register) (8 Comments)
  • prev
  • 1
  • next
by SebDavies December 8, 2008 2:08 PM PST
plurk has it aswell now :)
Reply to this comment
by dell1980 December 8, 2008 2:21 PM PST
How do we know that users are more comfortable with Facebook as a repository for personal information?
Reply to this comment
by testusernamekat December 8, 2008 4:52 PM PST
we do not, but usage statistics will be a good indicator...
Reply to this comment
by jpalmerx December 9, 2008 12:28 AM PST
BrainFall.com has a good FB Connect implementation up and running...
Reply to this comment
by WeCanDoBIZ December 9, 2008 1:07 AM PST
Facebook Connect is the harder to implement but provides the most benefits. Not only does it get users closest to the Holy Grail of carrying a common identity and social graph (friends list) round with you to every site you want to use, it also posts activity back to Facebook, which is bound to earn that site some extra clicks.

I can't wait for us to have it up and running.

Ian Hendry
CEO, WeCanDo.BIZ
http://www.wecando.biz
Reply to this comment
by skrubol December 10, 2008 12:31 PM PST
What's to stop some random site from having a page that looks like a Facebook or Google login asking for credentials to harvest logins and passwords?
Isn't this an easy phishing target, or am I missing something? Is there some 'proof' that sites are legit users of one of these services? It seems like an accurate list of sites that belong would be essential to security.
Reply to this comment
by kingjames128 December 10, 2008 10:24 PM PST
I'm running FB Connect on my site!

Comments can be published to News Feed. We have community features (i.e. view FB friends on the site) but they're a little buggy. The link is:

http://www.RantBlogger.com
Reply to this comment
by December 11, 2008 3:13 PM PST
Wooooo, CNET just launched connect!
Reply to this comment
(8 Comments)
  • prev
  • 1
  • next
advertisement

About Webware

Say No to boxed software! The future of applications is online delivery and access. Software is passé. Webware is the new way to get things done.

Add this feed to your online news reader

Webware topics

FAQ: Buying the right Windows 7 upgrade

Readers still have lots of questions on just which version of the software they need to buy in order to upgrade their PC. CNET News tries to offer some answers.

N.Y. lawsuit details Intel's 'largesse' toward Dell

Attorney General Andrew Cuomo's federal antitrust case filed Wednesday alleges a longstanding symbiotic relationship between Intel and Dell.

Inside CNET News

Scroll Left Scroll Right