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February 3, 2009 2:11 PM PST

How to be a better tweeter

by Don Reisinger

Realizing my last round of Twitter research left my Twitter followers wondering what was wrong with me, I thought it would be a good time to perform research that they actually valued. It wasn't easy. My desire to add more followers, at all costs, consumes me.

But this time, I think I succeeded. Instead of trying to find ways to add more followers through dodgy practices, I've researched ways to add more value to Twitter and become a better tweeter.

The Sweet Retweet
Although it's a relatively new practice, retweeting is an outstanding way to improve your standing on Twitter.

Has one of your followers updated their Twitter stream with an interesting article they found somewhere on the Web? If so, don't just read the story and go about your day, retweet it! I've found that when I do so, most of my followers will do the same and in the process, some add my username to their own update, exposing me to their entire list of followers.

Not all articles are created equal, though, so you need to make sure that the message you're retweeting is something your followers actually care about. I learned the hard way: it turns out my followers really don't care about horseback riding in Moscow.

To retweet, the accepted practice is to copy the original text into your own Twitter post and prefix it with "RT" or "Retweet" and the originator's name. For example: "RT @donreisinger: I resubscribed to the NY Post last week. Delivery was supposed to begin on Jan. 31. I have YET to receive a paper."

Sorry, but no one cares about your dinner
There's a common complaint, made especially by those who don't like Twitter, that too many people use the service to tell the world about things no one cares about. Usually, I think that's ridiculous. But sometimes, I find a few updates like that and realize that maybe those folks aren't so far off.

Look, it's nothing personal and believe it or not, I really care what you say, but I couldn't care less about what you had for dinner last night or how delicious your chicken salad sandwich is. I'd much rather see it filled with retweets and other interesting tidbits of information that the vast majority of users actually care about.

You're probably wondering how I know that it doesn't make you a better Tweeter. Unfortunately, I learned my lesson not long ago. The hard way.

Reply. A lot.
I like to talk. I'll even admit that I like to hear myself talk. As a Twitter user, that's sort of a problem.

Believe it or not, followers actually want to believe that you're listening to them. I know, I know, it's not all that easy and sometimes it's hard not to laugh at the dumb tweets, but you need to exercise restraint and realize that Twitter is a community where people want to have a conversation.

I had some trouble with that. And if you look at my recent updates, it seems I still do. But I'm getting better. I now realize that people on Twitter don't want to just hear what others have to say, they want to be heard. And the best way to satisfy that desire is to reply to their interesting tweets.

Find interesting stuff and post
You know when I told you that you should retweet interesting updates you see in your stream? That's lazy. You really need to be a proactive user. Go out and find neat articles and post them in your Twitter stream for others to enjoy. Maybe they'll retweet your update and you will be exposed to a slew of new people who want to know all about you.

I did it on a few occasions and it worked beautifully. It turns out many of my followers really enjoy tech talk and discussions on sports. Whenever I find a good article on those topics, I post it on Twitter and more often than not, my followers retweet my update.

It's OK to say nothing
Just because there's a big box beneath a "What are you doing?" message in Twitter, it doesn't mean that you need to say anything.

I'm not quite sure why we all get the urge to update as often as possible, but we need to realize that updates from scripts are a waste of everyone's time.

Look, I'm really happy to hear about your life and what's going on, but I don't need to be inundated with items you're adding to Google Reader or songs currently playing on your computer. Maybe someone cares, but when I see my stream being overrun with automatic updates, it annoys me. Don't do it. Please.

Use hashtags
Have something interesting to say on a topic that's hot on Twitter right now? Make sure you use hashtags -- keywords preceded by the hash sign, "#". Over the past few months, hashtags have become a great way for other users to find content quickly.

Hashtags basically create groupings on Twitter that combine content of the same topic. It sounds simple, but whenever you have something really interesting to say about a topic that's hot on Twitter or Twitter Search, it doesn't hurt to place a hashtag after your tweet. It helps others find your update that aren't following you and exposes you to new people who might like what you have to say.

It's more than text
Have you ever taken pictures and uploaded them to a service like Twitpic so you could post it in your Twitter stream? If you haven't, your followers are missing out.

Sending pictures is a great way to add more value to Twitter and make you a better Tweeter. Let's face it: who really wants to look at text all day? Your followers might actually like pictures better than your regular updates.

That's why I've uploaded pictures from my wedding. It turns out my followers would rather see pictures of my wife than hear what I have to say.

And now, you're a better Tweeter. You don't have to thank me. Just follow me. Why not? You know what you're getting: a user that retweets your interesting articles, won't talk about his dinner, listens to you, finds interesting stuff for you, doesn't spam you, uses hashtags, and uploads pictures.

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

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Add a Comment (Log in or register) (23 Comments)
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by lorne-pike February 3, 2009 4:17 PM PST
Thanks Don, I needed that. Some good points here that I'll take back to my keyboard.

It actually was a really good chicken salad sandwich though! :)
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by mexic0 February 3, 2009 4:18 PM PST
Your post points out exactly why I can't stand retweets: if I'm not following you in the first place, why the heck would I be interested in the fact that you didn't get your NY Post? I don't follow people so that they can your (or other people's) activities to me, and I drop followers if they get into the RT habit. I enjoy original thoughts, not copycats.
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by rizzinup35 February 3, 2009 5:34 PM PST
I get where you're coming from, but it isn't necessarily true. I understand that Don is going to be getting a bit of "RT @donreisinger How to be a better tweeter: http://tinyurl.com/d9r595" tweets, but you've got to look further down the tree: My friends aren't following don, but I think it's worthwhile for them to see this information. At the same time, Don gets credit for linking this information, and he may get a follow in return (since he's tweeting some good stuff).

For example: My friend tells me about a great song. I'm not gonna sit there like a duck and only share the songs I find to my friends, I'm gonna share the song my friend told me about too, except I'm gonna say something like: "My friend Don introduced me to this band... their sweet! You should check them out." Am I not being original? No, I'm simply passing the word along.

There should be a bit of original tweeting too. I'm not gonna leech off of don and retweet every tweet he posts. THOSE are the copycats.
by SteveNimmons February 4, 2009 4:23 AM PST
RT can be a tad annoying when it is used as an ego massage or playing virtual 'kissy face' with one of the self-styled mavens. RT can be useful though, it is a virtual vote, a possibility to push the content further into Twitter's intertwined circles of follow / following lists. RT if it's useful, if not don't bother. But don't let anyone try and define 'useful' for you! RT is also being used to measure rudimentary authority, although I think that will prove overly simplistic.

Steve Nimmons, occasional retweeter!
by nelsondr February 3, 2009 5:22 PM PST
I agree with most of what you have to say. I think it gets old when people constantly tweet about what they had for breakfast, lunch, and dinner. I do, however, appreciate it when someone I'm following tweets about how good the new restaurant is for dinner.

When it comes to the automated tweets, I agree they can become overwhelming with information that's not relevant to anyone but the person that is responsible for generating it. I think if you are careful in what you have set up to automatically tweet, that it can be a useful tool. For example, I don't use Twitpic. I upload everything to Flickr. I then have a Twitter Feed that checks my Flickr feed for my tag CameraPhone. What ever I upload that way is something that I would have sent to TwitPic. It's just that I prefer having all of my pictures in one centralized location. Then when it comes to sharing my Google Reader, I only share news items that would be of interest to a large portion of my followers.

I don't know if you've done an article on this yet, but how about responsible use of things like using FriendFeed, Twitter Feed, and other tools to post tweets for you.
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by Robinskyoo February 3, 2009 6:19 PM PST
Regarding tweeting about food . . . There is a tech industry person from the UK that I follow and he has had an amazing response to his posts about his food. He starting posting pictures of the food he prepared and got responses. After posting that he'd made the best omelette he'd ever eaten,100 of his 1000 followers wanted him to post a picture. After that he posted pictures of his Sunday dinner and got such a huge response that now he's asking followers if he should organize a night out with a chef at a favorite restaurant. Neither he nor his followers are in food as a profession. I'd post some of his tweets here, but don't want to infringe on privacy. So this might go to show that some of us ARE interested in food . . . maybe a whole lot of us.

Re retweeting: It's great to learn from the interesting articles people retweet, but I'm getting a lot of repeats or "different article but same topic" stuff. For instance, yours is about the tenth post in the past 2 wks about twitter etiquette or good twitizenship. In fact, of the only 50 or so people I follow, I've started to get so many posted links I can't read them all and am just favoriting the interesting ones for later. But I don't know when I'll get to them because they just keep coming. Twitter is great an the all time great information exchange, but a lot of what is being exchanged, in my experience so far, is info about the boom in social networking and how to use of it for personal gain. Is that what I want from Twitter?
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by Nesnejr February 3, 2009 9:40 PM PST
I completely agree. Hashtags are extremely powerful. Get involved in one and you will be amazed by how much engaged you get into a conversation. On another note with retweets... just as important as retweeting is asking for others to retweet your updates. When you get retweeted it improves your chances for your message being seen outside of your network.
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by jayphilips February 4, 2009 2:33 PM PST
Great tips for everyone. When I first started with Twitter I gave it two days and gave up due to people tweeting about stuff that I thought was just TMI. Now I've been on Twitter more actively and must say it's very much worth it. I've met some great people and learned some great tips & tricks.

Jay
http://twitter.com/jayphilips
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by georgekinzy April 20, 2009 3:11 PM PDT
Jay, Like you I'm giving Twitter a chance. I don't know where my messages, or Tweets I guess, go and if anyone sees them or answers them. Where and how do I find answers and how do I get into groups and follow and get followed. If you see this where do I find your answer?
by PandaSage1221 February 4, 2009 6:20 PM PST
Those are definitely good tips.

Though in my opinion, you shouldn't tweet by other people's standards. You should tweet however the heck you want to. And anyone who likes what you do will follow you.

I do tweet about my meals kind of a lot. And I like reading about other people's tweets about food too.

The internet is a big enough place where you can do what you want and, eventually, like-minded people will find each other.
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by csuphilosophy February 4, 2009 10:07 PM PST
I think your comment on food tweets are one place where you may be a bit off- I'm sorry YOU don't enjoy those tweets, but as it happens, I'm a gluten-free food blogger and in my community, people are a bit food obsessed. I'd rather read about someone's interesting dinner than their latest tech news discovery. Good thing there are all these different networks of people that connect with each other and can find each other interesting... that's one of the best things about Twitter.
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by MonTemplar February 7, 2009 6:22 PM PST
I regularly retweet stuff I think is worth sharing with my friends, and also make a point of replying to thank someone for a useful tweet. :) Don't tweek links directly, but I have my Friendfeed synced to Twitter now, so stuff that I find thru Facebook, Google Reader, YouTube etc. will show up automatically. Not used hashtags yet, will investigate.

twitter.com/alan_ralph_uk

Incidentally, my entry into Twitter was prompted by its support within user profile pages by deviantART, one of my fave sites. Just thought I'd pass that on.
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by ardvorck February 15, 2009 3:34 PM PST
Need help getting a video clip produced by a laptop converted to a format that will allow me to upload it to something like teacher tube. The tag is something MOV000007. When I try to up load it I get an error msg.
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by salesgirl April 5, 2009 8:06 PM PDT
I have arrived
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by peyton222 April 9, 2009 10:01 PM PDT
im here!
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by annatamaro April 11, 2009 4:45 PM PDT
I always have an excuse not to exercise. I know there has to be people like me. These excuses are going to kill me.
My mind tells me one thing but I do not do it. I must have five excuses i use on a daily bases and can probably come
up with five more. What is wrong with me? Lazy? I need to move.
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by April 16, 2009 1:01 AM PDT
save the children
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by georgekinzy April 20, 2009 3:27 PM PDT
I'm getting better, I found this site, but not sure how I got here, and where to look for any comments that will help me. Can you tell I'm new? If I follow and send a message to someone on my list that I have, and don't know where they came from, will they answer? I'm trying to have fun. George
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by havertown April 22, 2009 9:43 AM PDT
whtat do you think of the tea parties
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by maendy May 22, 2009 7:06 AM PDT
i hated twitter when i first started it....but it is growing on me. I'm not going to stop wearing my farting twitter bird shirt though...
http://www.prankplace.com/tshirts_tweeted.htm
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by richoadino June 20, 2009 4:40 PM PDT
my twitter comments only appear on my home page. How can can I get them to appear on my favorite search categories,e.g., massage therapist, chiropractors, etc.?
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by LKStevens July 24, 2009 10:19 AM PDT
Great Info! Guy Kawasaki is the "Twitter King" and I have learned quite a bit from him regarding how to successfully use Twitter to promote my new business. Guy recently gave a seminar in San Diego regarding how to build your business through Social Media. Check it out: http://www.youreeeka.com/content-network/
WELL WORTH the $19.99.....very insightful! I HIGHLY RECOMMEND WATCHING THIS!!!!!!!!
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by 691109 September 29, 2009 3:50 AM PDT
glad am finally eir! kindly connect me to the long lost friends world over n new ones
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