June 24, 2005 5:40 PM PDT
eBay gets an earful from sellers
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about the fees and said they are keeping an eye on eBay rivals.
"If there had been a viable alternative to eBay, we would have focused on it after the fee increase. We were immediately looking for another site," said Dylan Collett, who sells trade show products such as booths and lighting on eBay out of Toronto. "eBay pays lip service and does glossy things, putting on shows and dinners, but I don't feel that community voices are being paid attention to."
Doug Cornell, Collett's partner, said, "We're hoping to see what Overstock.com is going to do."
Gary Neubert, whose Tampa, Fla.-based Gatorpack sells shipping supplies on eBay, said the fees were the last straw in a year that saw other business costs rise.
Neubert said his costs have risen 60 percent to 75 percent in the last 18 months as fuel price hikes made his petroleum-based bubble wrap, packing peanuts and tape more expensive.
However, he said there was no truly viable alternative to eBay. "I've tested the water with paid search, and Yahoo and Amazon.com don't yield the results," he said.
Some of the same items on eBay sell more quickly--and for higher prices--on Overstock.com, said an attendee who works for a wholesaler that sells apparel to eBay sellers to resell.
"People are trying to set up their own Web sites in addition to eBay so they can do their own branding" and instill confidence in buyers, said the attendee, who asked to remain anonymous. "Many people have challenges now selling on eBay because of the fees and because there are so many sellers, but eBay is still the largest marketplace to sell."
eBay denizens handed out logo-laden pins, buttons and trading card-like collectible memorabilia at the show. Asked by a reporter what people are supposed to do with a trading card that contained a fact about the company's history, the attendee said: "I don't know. Sell it on eBay."
Intense eBay loyalty was still evident in the scores of attendees wearing eBay swag, some with so many merit ribbons attached to their badges that the badges hung down to their knees.
The power seller who complained about auction time limits in the executive panel embodied the spirit of the eBay seller who complains about eBay features that might limit the amount of money he can make but still feels lucky to be cashing in. "Thanks eBay," he said, "for letting me live a dream I had a long time ago."
8 comments
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has forsaken its core and continues to pretend to listen to the
sellers. There was a time when I admired this darling but no longer.
Ebay brings a terrible image to my mind. It's tarnished, greedy, and
out of touch.
Also Adam Smith should have taught these clowns that if there are too many sellers, prices will fall, they need to adjust to the market conditions just like brick and mortar stores do. I suggest they all read the Invisable Hand...
as sell.com. www.gorage.com has a cool concept of of
paying a flat rate for selling space (not per item), but
they are brand new and need more sellers so buyers
have something of interest.
in most ways, I don't care what happens to them. I won't cheer if
Ebay crashes and burns, but I can't help but think that that would
be a fitting end.
Now, if we could just get Ebay to take Amazon with them. But that's
another story.