AUSTIN, Texas--I've blogged about Topspin Media in the past--it's the company that handled the staggered direct-to-fan release for the recent David Byrne-Brian Eno album, "Everything That Happens Will Happen Today." At the South by Southwest festival here this week, Topspin announced that it has taken a lot of the lessons it learned from the Byrne-Eno release and applied it to their platform.
Under the Byrne-Eno program, the artists first asked listeners to enter their e-mail address in exchange for a free song download. A few weeks later, they released a streaming version of the entire record, while simultaneously offering various packages for sale at various price points. This was the only way you could get the CD for eight weeks, when it finally went on sale for retail.
Subsequently, the artists used the e-mail addresses they'd collected to send messages about the David Byrne tour for the album, as well as a vinyl release that just came out. It was a very clever and canny way to market a record, and it benefited not only fans but also the artists--they say they earned the equivalent to a record company advance during the eight-week exclusive period.
I got a demonstration of the new platform from Topspin on Thursday morning, and there's a lot of impressive behind-the-scenes work going on there. The process starts with embeddable widgets that the artist (or, really, their management) can offer through their Web page or MySpace page; any fan can then take these widgets and redistribute them on their own pages, allowing artists to leverage their fan base as marketers.
There are a couple standard widgets, including one that lets users enter an e-mail address in exchange for a free download, and another that can be used to share an audio and video clip of some sort (Byrne and Eno sat down and talked about the album).
As these widgets are redistributed, artists can collect detailed information about who's putting them where, paving the way, for example, for a scenario in which an artist could offer free backstage passes to its 10 biggest promoters. Further down the line, when the artist is selling an album, Topspin enables the collection and storage of more information about fans (such as their ZIP codes). Such data is later used for promotions such as targeted e-mails advertising a local gig. Giving personal data is opt-in; these are fans getting information about an act they like, not random spam or cross-marketing.
Topspin's not intending to go broad--musicians have to have some history or traction before it'll take you as a client (management's basically required; a label is nice). The company is not looking to get into the distribution game, either. But I think that this type of direct-to-fan marketing is soon going to become standard-practice, at which point it'll be interesting to see how Topspin differentiates itself from the labels...or, perhaps the labels will just outsource this kind of work to them.
If you think John and George were the only psychedelic members of the Beatles, recall that Paul wrote "Helter Skelter" (although John played that bassline) and check out some of the tracks from his first solo album, Ram. If you're still not convinced, head on over to The Fireman site and take a listen to Electric Arguments. This is Paul's second collaboration with Killing Joke producer Youth, and it's the wildest music he's made in years.
Like the recent David Byrne/Brian Eno record, Topspin Media is handling promotion and distribution for Electric Arguments, and a few days ago they made it available in several different packages, including one with vinyl for $29.99.
This is exactly how music distribution should work: you know exactly what you're getting--no Chumbawamba factor--and have different options depending on how big a fan you are. I'll be shocked if in five years the labels are still hoping to convince us to pay $15 or $20 for a full CD based on one radio single.
Back in August, I noted that the new David Byrne/Brian Eno album, Everything That Happens Will Happen Today, was available in its entirety as a free streaming audio file.
They also put up a free download of one track, "Strange Overtones." Later, they offered several packages to purchase--from downloads-only for $8.99 to a deluxe package with a hardbound book, screensaver, and extra songs for $69.99.
Turns out that this release and marketing strategy was driven by Topspin Media, which is led by former Yahoo Music Vice President Ian Rogers.
A couple weeks ago, Rogers spoke at a Grammy-sponsored event in Seattle and, as Idolator reports, the results of the Byrne/Eno experiment have worked out quite well for the artists. After eight weeks of digital-only sales, the duo have already grossed what they would have earned from a typical record company advance for artists of their expected sales profile. And that's without any physical CDs--they don't drop into retail stores until November 30.
As Nine Inch Nails has already shown, the key for established artists is to reach out to their "superfans" and give them opportunities to feel like they're part of an exclusive club. In the case of Byrne/Eno, it really worked: of the people who entered an e-mail address, more than 50 percent opened the subsequent e-mail, and more than 20 percent eventually purchased music through the site.
I'm a David Byrne fan--I've bought most of his solo CDs (which range from OK to great), and have seen him in concert a few times (always outstanding). Sure enough, as soon as I found out that I could buy a physical CD through the site, that's what I did. I guess I'm not a superfan, as I didn't spring for the $70 deluxe package, but I did buy tickets for Byrne's Seattle stop as soon as I heard they were going on sale.
Maybe it's just coincidence, but this week two executives have left major Web companies for roles in the music industry.
Earlier this week, Google VP of Engineering Douglas Merrill left to lead EMI's digital music initiative. According to his Google bio, his core background is in finance--not music and not really technology, although apparently he has done a lot of work in information security. Apparently, singing the Sex Pistols' anti-label song "EMI" to EMI head Guy Hands helped him get the job. Too bad MCA's gone--maybe I could have gotten a job by singing Lynyrd Skynyrd.
This morning, Yahoo Music head Ian Rogers announced that he's leaving for Topspin Media, a mysterious startup that apparently hopes to "help artists earn a living through software"--based on the old Wired article that Rogers links to, I'm guessing Topspin is trying to pioneer some new form of digital distribution or rights tracking. Rogers has expressed some interesting ideas about standard labeling for downloadable music files, and while Yahoo might have been a great venue to help push these standards through, the attempted Microsoft acquisition throws everything into doubt. In fact, one of the first moves Yahoo made after the acquisition announcement was to scrap its own music subscription service and move customers to Rhapsody. I honestly can't see how a pure Web-based music service like Yahoo's could survive in a Microsoft that seems devoted to pushing its own Zune ecosystem as a competitor to Apple's iTunes.
Two pieces of news don't make a trend (although if you go back two years, I guess they're following MSN Music's Hadi Partovi, who left to help his brother start iLike). Even so, it's interesting that executives are leaving Web companies to make waves in an industry that's supposedly dying. The obvious answer: music isn't dying, but the current distribution models are, and whoever figures out the next distribution model stands to make a lot of money.
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