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March 19, 2009 5:43 PM PDT

Topspin's direct-to-fan marketing platform

by Matt Rosoff
  • 1 comment

AUSTIN, Texas--I've blogged about Topspin Media in the past--it's the company that handled the staggered direct-to-fan release for the recent David Byrne-Brian Eno album, "Everything That Happens Will Happen Today." At the South by Southwest festival here this week, Topspin announced that it has taken a lot of the lessons it learned from the Byrne-Eno release and applied it to their platform.

Under the Byrne-Eno program, the artists first asked listeners to enter their e-mail address in exchange for a free song download. A few weeks later, they released a streaming version of the entire record, while simultaneously offering various packages for sale at various price points. This was the only way you could get the CD for eight weeks, when it finally went on sale for retail.

Subsequently, the artists used the e-mail addresses they'd collected to send messages about the David Byrne tour for the album, as well as a vinyl release that just came out. It was a very clever and canny way to market a record, and it benefited not only fans but also the artists--they say they earned the equivalent to a record company advance during the eight-week exclusive period.

I got a demonstration of the new platform from Topspin on Thursday morning, and there's a lot of impressive behind-the-scenes work going on there. The process starts with embeddable widgets that the artist (or, really, their management) can offer through their Web page or MySpace page; any fan can then take these widgets and redistribute them on their own pages, allowing artists to leverage their fan base as marketers.

There are a couple standard widgets, including one that lets users enter an e-mail address in exchange for a free download, and another that can be used to share an audio and video clip of some sort (Byrne and Eno sat down and talked about the album).

As these widgets are redistributed, artists can collect detailed information about who's putting them where, paving the way, for example, for a scenario in which an artist could offer free backstage passes to its 10 biggest promoters. Further down the line, when the artist is selling an album, Topspin enables the collection and storage of more information about fans (such as their ZIP codes). Such data is later used for promotions such as targeted e-mails advertising a local gig. Giving personal data is opt-in; these are fans getting information about an act they like, not random spam or cross-marketing.

Topspin's not intending to go broad--musicians have to have some history or traction before it'll take you as a client (management's basically required; a label is nice). The company is not looking to get into the distribution game, either. But I think that this type of direct-to-fan marketing is soon going to become standard-practice, at which point it'll be interesting to see how Topspin differentiates itself from the labels...or, perhaps the labels will just outsource this kind of work to them.

November 20, 2008 5:01 PM PST

Byrne/Eno succeed in cutting out the middleman

by Matt Rosoff
  • 3 comments

Back in August, I noted that the new David Byrne/Brian Eno album, Everything That Happens Will Happen Today, was available in its entirety as a free streaming audio file.

They also put up a free download of one track, "Strange Overtones." Later, they offered several packages to purchase--from downloads-only for $8.99 to a deluxe package with a hardbound book, screensaver, and extra songs for $69.99.

Turns out that this release and marketing strategy was driven by Topspin Media, which is led by former Yahoo Music Vice President Ian Rogers.

A couple weeks ago, Rogers spoke at a Grammy-sponsored event in Seattle and, as Idolator reports, the results of the Byrne/Eno experiment have worked out quite well for the artists. After eight weeks of digital-only sales, the duo have already grossed what they would have earned from a typical record company advance for artists of their expected sales profile. And that's without any physical CDs--they don't drop into retail stores until November 30.

As Nine Inch Nails has already shown, the key for established artists is to reach out to their "superfans" and give them opportunities to feel like they're part of an exclusive club. In the case of Byrne/Eno, it really worked: of the people who entered an e-mail address, more than 50 percent opened the subsequent e-mail, and more than 20 percent eventually purchased music through the site.

I'm a David Byrne fan--I've bought most of his solo CDs (which range from OK to great), and have seen him in concert a few times (always outstanding). Sure enough, as soon as I found out that I could buy a physical CD through the site, that's what I did. I guess I'm not a superfan, as I didn't spring for the $70 deluxe package, but I did buy tickets for Byrne's Seattle stop as soon as I heard they were going on sale.

October 13, 2008 8:37 PM PDT

Bloom: My new favorite iPhone app

by Matt Rosoff
  • 5 comments

Have you ever spent a long, happy evening with a new effects pedal and a pair of headphones? Do you have an Apple iPhone and $3.99 to spare? If so, open the iTunes Store and download Bloom immediately.

The hypnotic Bloom application for iPhone.

Released last Thursday by Brian Eno, who more or less invented ambient music, and fellow traveler Peter Chilvers, Bloom is like discovering a seashell you've never seen before--beautifully simple yet infinitely complicated.

It displays a pastel multicolored screen. You hit different spots on the screen to play different notes--bass notes at the bottom, treble at the top. The notes are arranged in modal intervals so you can't play a wrong note.

Once you've built a pattern, they repeat at an interval, which you can control with a slider. It's polyphonic, so you can add additional notes each time you go through the sequence.

If you take your hands off the screen entirely, it'll improvise on what you've created. Check out the YouTube demo.

It's the perfect iPhone app because it takes full advantage of its most salient feature, the beautiful, bright touch screen. Hopefully, it'll take advantage of another great iPhone feature, the ability to update applications, and add new sounds--some Frippertronic guitar distortion would be lovely.

The low notes aren't very clear through the iPhone's built-in speakers, so use headphones or plug it into a stereo. Or guitar amp. With a delay pedal.

I'll see you in a few hours.

August 19, 2008 4:43 PM PDT

New Byrne/Eno album streams free

by Matt Rosoff
  • 1 comment

In past years, I often bought a full album because I heard one or two tracks I liked on the radio, only to find that the entire record was a letdown. One way to cure this problem is to offer larger free samples, like game demos that last more than a level.

On Tuesday, David Byrne and Brian Eno released their new record, Everything That Happens Will Happen Today. It's available, in its entirety, as an online stream. They are encouraging anybody who wants to embed it in a Web site to do so.

If you're a fan, you've already hit play. If not, I'll just say that the Eno-produced Talking Heads albums (More Songs About Buildings and Food, Fear of Music, and Remain in Light) are indisputably the band's best work. I'll add that I've followed Byrne's career since he left the Heads and believe that his solo records--particularly his last, Grown Backwards, and 1994's self-titled record--are chronically underrated by the powers that recommend.

So put on some headphones and try it. If you like it, buy it. Or go see Byrne (without Eno, alas) on tour.

Additional note: Earlier Tuesday, I posted about how the music industry might fight back against piracy. Attention, commenters: I never advocated for piracy, merely for the music biz to acknowledge that the problem is technically and legally unsolvable, and therefore must be routed around.

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About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

He is a member of the CNET Blog Network and is not an employee of CNET.

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